Sotetsu Grand Fresa Kumamoto

Hotels
•
Sotetsu Grand Fresa
8.9 (2220 reviews)
Chuo-ku Shimotori 2-2-23 , Kumamoto , jp

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Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
Inconsistent parking information
Limited variety in breakfast

Categories

Cleanliness
8.79
Overall cleanliness was mentioned positively across multiple reviews.
Service
9.26
Staff was noted to be super friendly and helpful, effectively saving a guest's day.
Location
9.3
Proximity to shopping areas and convenience stores was frequently highlighted.
Room Quality
8.75
Rooms were described as spacious and comfortable according to several reviews.
Amenities
8.28
Some amenities were noted as not suitable for certain guests, indicating potential for improvement.
Value for Money
8.74
Guests felt that the hotel offered good value, especially in terms of location.
Food and Beverage
8.79
Breakfast was well-received, but some noted lack of variety over consecutive days.
Overall Experience
9.26
Guests had a wonderful stay, with high levels of satisfaction evident in reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:06

Property Description

Modern Comforts and Convenience

Sotetsu Grand Fresa Kumamoto offers a comfortable stay in Kumamoto, conveniently located near popular attractions such as Hosokawa Residence Gyobutei and Suizenji Park. The 3-star hotel provides air-conditioned rooms with free WiFi, a restaurant, and a helpful multilingual staff at the 24-hour front desk.

Cozy Rooms with Amenities

Each room at Sotetsu Grand Fresa Kumamoto is equipped with a flat-screen TV, ensuring entertainment for guests. The hotel also provides bed linen and towels for a relaxing stay.

Prime Location

Situated just 1.5 km from the iconic Kumamoto Castle, guests can easily explore nearby points of interest like Contemporary Art Museum Kumamoto and Kumamoto City Museum. With Kumamoto Airport a short distance away, Sotetsu Grand Fresa Kumamoto is the ideal choice for your stay in Kumamoto.

Important information:

An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.9
Based on 2220 reviews
Cleanliness: 8.79
Service: 9.26
Location: 9.3
Room Quality: 8.75
Amenities: 8.28
Value for Money: 8.74
Food and Beverage: 8.79
Overall Experience: 9.26
M
mkim2003 • solo_traveller • us
10
Pros:

The location was perfect about 5 mins walk of the covered shopping street from Sakuradori bus terminal.

The facility was clean and very funtional and comfortable bedding and mattress.

The staff were nice enough to provide all information and was helpful.

Cons:

The breakfast was a bit too repetitive and less selection of western food choices.
A foul order from toilet specifically was very unusual in A hotel at this level.

2026-07-03 • via Nuitee
T
takumi • solo_traveller • jp
10
2026-07-02 • via Nuitee
M
Miyoshi • extended_group • jp
8
2026-07-01 • via Nuitee
Y
YUNG HUNG • family_with_children • tw
9
非常便利的位置，住宿設備也很不錯
2026-07-01 • via Nuitee
久仁子 • solo_traveller • jp
10
Pros:

スタッフのかたもやさしく、部屋も綺麗でした。ユニットバスも広くタオルが気持ちよかったです。ベットの横にコンセント嬉しかったです。時計も可愛くてホッとしました。

Cons:

特になかったのです。しいて言えば、使わなかったのですが、メモ用紙と、ペンがあるとうれしいかなぁ？。

2026-06-28 • via Nuitee
S
SACHIKO • family_with_children • jp
8
2026-06-28 • via Nuitee
C
Chen Won • family_with_children • my
9
2026-06-27 • via Nuitee
T
Takahiro • solo_traveller • jp
10
Pros:

朝食や部屋など含め良かった

Cons:

無いです

2026-06-27 • via Nuitee
T
TzuLing • couple • tw
8
Pros:

房間很大 附近就是商圈很好逛

Cons:

早餐有點普通 選擇很少

2026-06-26 • via Nuitee
玟玟 • family_with_children • tw
8
Pros:

備品很足夠。地理位置也不錯

Cons:

沒有停車位

2026-06-24 • via Nuitee
C
Chen • couple • tw
9
服務人員nice ，地點很好，前往櫻町與下通購物很方便，樓下一邊7-11一邊全家
Pros:

服務人員nice ，備品齊全，地點很好，前往櫻町與下通購物都很方便

Cons:

小小缺點：房間有一點點小，但展開28吋行李箱還是可以的

2026-06-24 • via Nuitee
蔡 • solo_traveller • tw
9
Pros:

從熊本駅搭電車約10分鐘，位於上下通商店街附近，對喜愛逛街的人是非常方便的。

2026-06-23 • via Nuitee
F
FUTOSHI • solo_traveller • jp
8
Pros:

清潔感がある、スタッフも柔らかく対応いただけた

2026-06-22 • via Nuitee
S
SHIRAISHI • couple • jp
8
お世話になりました
Pros:

部屋のベットが大きかったこと、1回にアイス自販機があったこと、自動チェックイン機があったこと

Cons:

製氷機が1回のみなとこ、部屋番号が発行されたルームキーに書いてないことぐらいです！

2026-06-22 • via Nuitee
C
Chiyu • extended_group • tw
7
Pros:

飯店位置位於鬧區

2026-06-21 • via Nuitee
M
mi yun • solo_traveller • kr
9
Pros:

무엇보다 청결하고 어메니티 자유롭게 아무때나 가져다 쓸 수 있고, 나이트웨어도 편안하고 좋았습니다. 룸 크기도 혼자 사용하기에 작지 않았고 쇼핑가 신시가이에 있어서 사쿠라마치도 가까워서 위치도 좋고 직원들도 친절하고 모두 만족했습니다.

2026-06-21 • via Nuitee
R
Robert • couple • pl
9
2026-06-21 • via Nuitee
L
Lisa • solo_traveller • de
8
2026-06-21 • via Nuitee
K
KOSEI • extended_group • jp
10
2026-06-20 • via Nuitee
T
takumi • solo_traveller • jp
10
2026-06-20 • via Nuitee