Sotetsu Grand Fresa Kumamoto

Hotels
•
Sotetsu Grand Fresa
8.9 (2159 reviews)
Chuo-ku Shimotori 2-2-23 , Kumamoto , jp

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Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
Inconsistent parking information
Limited variety in breakfast

Categories

Cleanliness
8.79
Overall cleanliness was mentioned positively across multiple reviews.
Service
9.26
Staff was noted to be super friendly and helpful, effectively saving a guest's day.
Location
9.3
Proximity to shopping areas and convenience stores was frequently highlighted.
Room Quality
8.75
Rooms were described as spacious and comfortable according to several reviews.
Amenities
8.28
Some amenities were noted as not suitable for certain guests, indicating potential for improvement.
Value for Money
8.74
Guests felt that the hotel offered good value, especially in terms of location.
Food and Beverage
8.79
Breakfast was well-received, but some noted lack of variety over consecutive days.
Overall Experience
9.26
Guests had a wonderful stay, with high levels of satisfaction evident in reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:06

Property Description

Modern Comforts and Convenience

Sotetsu Grand Fresa Kumamoto offers a comfortable stay in Kumamoto, conveniently located near popular attractions such as Hosokawa Residence Gyobutei and Suizenji Park. The 3-star hotel provides air-conditioned rooms with free WiFi, a restaurant, and a helpful multilingual staff at the 24-hour front desk.

Cozy Rooms with Amenities

Each room at Sotetsu Grand Fresa Kumamoto is equipped with a flat-screen TV, ensuring entertainment for guests. The hotel also provides bed linen and towels for a relaxing stay.

Prime Location

Situated just 1.5 km from the iconic Kumamoto Castle, guests can easily explore nearby points of interest like Contemporary Art Museum Kumamoto and Kumamoto City Museum. With Kumamoto Airport a short distance away, Sotetsu Grand Fresa Kumamoto is the ideal choice for your stay in Kumamoto.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.9
Based on 2159 reviews
Cleanliness: 8.79
Service: 9.26
Location: 9.3
Room Quality: 8.75
Amenities: 8.28
Value for Money: 8.74
Food and Beverage: 8.79
Overall Experience: 9.26
A
Asako • couple • jp
10
2026-05-29 • via Nuitee
K
Keiji • couple • jp
9
快適な旅
Pros:

綺麗で場所が商店街に近い

Cons:

外国人（人）が多すぎた

2026-05-29 • via Nuitee
政彦 • solo_traveller • jp
9
2026-05-28 • via Nuitee
L
Lasse • solo_traveller • dk
10
Dejligt ophold , tæt på shopping.
Pros:

God beliggenhed, gode senge, dejlige puder, rent, venligt personale.

Cons:

Alt var fint.dejligt hotel

2026-05-28 • via Nuitee
M
maeda • solo_traveller • jp
8
2026-05-27 • via Nuitee
R
RYOTA • solo_traveller • jp
10
Pros:

設備・対応などかなり素晴らしかった。

Cons:

特になし

2026-05-27 • via Nuitee
S
Shinji • solo_traveller • jp
10
2026-05-26 • via Nuitee
H
HIROSHIGE • solo_traveller • jp
8
2026-05-26 • via Nuitee
S
Shinji • solo_traveller • jp
10
2026-05-26 • via Nuitee
D
David • solo_traveller • jp
9
2026-05-25 • via Nuitee
M
Marianne • extended_group • fr
10
2026-05-25 • via Nuitee
Y
YUNG PING • couple • tw
10
2026-05-24 • via Nuitee
M
Marcus • solo_traveller • de
4
Pros:

Centrally located. Room ok

Cons:

Over one hour before closing of the breakfast buffet no more refills and some of the items already empty.

Stupid and time consuming machine check in and out and in the end the staff had to do it manually.

2026-05-24 • via Nuitee
M
MASAYUKI • solo_traveller • jp
10
Pros:

下通がすぐそばでまわりには店が揃っている。朝食も良かった。ホテルの清潔感もあって良かった。

Cons:

ベッドは壁についてたほうが良かったかもなぁ。そこは人の好みによるのかも。

2026-05-24 • via Nuitee
D
Daniel Leong • solo_traveller • sg
10
Pros:

The best hotel I stayed on this trip. My room is large and comfortable. It's centrally located. The shopping street is just below the hotel. So convenient.

2026-05-23 • via Nuitee
P
PODJANA • extended_group • th
10
Pros:

ที่พักใจกลางเมือง เดินทางสะดวกมาก ห้องดีอาหารอร่อยพนักงานบริการดี

2026-05-22 • via Nuitee
Y
YUYAN • solo_traveller • tw
9
Pros:

房間的空間真的很大，而且一樓還有自助洗衣機，整體讓人感覺很好。

2026-05-22 • via Nuitee
C
Claudine • solo_traveller • ch
8
Cons:

L'emplacement des interrupteurs pour lumières de la chambre pas pratique.

2026-05-22 • via Nuitee
C
Chiara • couple • nl
10
2026-05-21 • via Nuitee
C
Che-Jen • family_with_children • tw
8
2026-05-21 • via Nuitee