The Hoxton, Shepherds Bush

Hotels
9.2 (4910 reviews)
65 Shepherd's Bush Green , London , gb

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Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Terrace
Pets allowed
Bar
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Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Cons:
Room size too small
Inconsistent housekeeping

Categories

Cleanliness
8.39
Housekeeping issues noted in reviews with complaints about room cleaning not being done.
Service
9.86
Positive comments about helpful and friendly staff, particularly recognizing Helena for her assistance.
Location
10
Great location near transport and shopping, highlighted as a major pro.
Room Quality
7.9
Smaller rooms noted as a con, especially for families.
Amenities
9.35
Basic amenities provided, but suggestions for improvements noted in reviews.
Value for Money
9.38
Mixed sentiments; some overcharging complaints but location and service balance value.
Food and Beverage
8.84
À la carte breakfast appreciated, but lack of buffet may not suit everyone.
Overall Experience
9.89
Overall positive experiences noted, despite some significant cons.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 16:21

Property Description

Chic 4-Star Accommodation in London

Modern Amenities: The Hoxton, Shepherds Bush offers air-conditioned rooms with a range of convenient amenities including a flat-screen TV, minibar, and free WiFi.

Delicious Dining Options: Guests can enjoy a variety of breakfast choices each morning, from continental to American and vegetarian options.

Multilingual Assistance: With staff fluent in German, English, Spanish, and French, the 24-hour front desk ensures a warm welcome and seamless service for a memorable stay.

Book your stay at The Hoxton, Shepherds Bush for a stylish and comfortable experience in the heart of London!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Property Video

Guest Reviews

9.2
Based on 4910 reviews
Cleanliness: 8.39
Service: 9.86
Location: 10
Room Quality: 7.9
Amenities: 9.35
Value for Money: 9.38
Food and Beverage: 8.84
Overall Experience: 9.89
T
Tamsin • solo_traveller • gb
10
Pros:

Beautiful hotel, decor, clean, check out was 1pm! Staff lovely. Restaurant awesome. Perfect

Cons:

Nothing!

2026-06-20 • via Nuitee
B
Bregje • couple • nl
7
Prima
Pros:

Vlak bij metro, mooie schone kamers en vriendelijk personeel

Cons:

Je moest via een app het schoonmaken van je kamer aanvragen. 2 van de 3 keer dat ik dit heb aangevraagd is dit niet gebeurd

2026-06-19 • via Nuitee
R
Richard • solo_traveller • gb
7
2026-06-19 • via Nuitee
E
Ella • couple • gb
9
2026-06-18 • via Nuitee
P
Patrizio • couple • nl
9
2026-06-18 • via Nuitee
E
Emma • couple • gb
9
Excellent stay, would highly recommend!
Pros:

Lovely interior, very welcoming and friendly staff!

2026-06-18 • via Nuitee
J
Judith • couple • gb
10
Wonderful, super stylish high end hotel at very reasonable rates
Pros:

Loved it. Great value. Very classy great service we enjoyed it and will stay again.

Cons:

Nothing

2026-06-17 • via Nuitee
R
Rebecca • family_with_children • gb
10
Loved it!
Pros:

Cannot fault the place. Easy walk from the tube, right by Westfield. Fab interiors, comfortable room, delicious food. Would recommend and would definitely stay again.

Cons:

Nothing - perfect for what we needed.

2026-06-16 • via Nuitee
C
Clarke • solo_traveller • gb
8
2026-06-16 • via Nuitee
D
Dobrosława • couple • pl
8
2026-06-16 • via Nuitee
E
Ellie • couple • gb
10
2026-06-15 • via Nuitee
V
Vicki • couple • gb
10
Pros:

Lovely modern hotel great staff

2026-06-15 • via Nuitee
D
DAVID • couple • us
9
Clean, comfortable, convenient
Pros:

The room was clean and comfortable. Breakfast was available but at a cost. We were close to a big mall. The neighborhood was safe. The folks at the front desk were friendly and helpful. Overall, we enjoyed our stay.

Cons:

There was no refrigerator or microwave. This place was a little more upscale and costly than we typically use, but we had to book at the last minute.

2026-06-14 • via Nuitee
G
Georgia • extended_group • gb
10
2026-06-14 • via Nuitee
S
Susan • couple • az
10
Amazing stay!
Pros:

The interiors and art work are so lovely

Cons:

The location was great and the rooms were so comfy. Rob at reception gave us an upgrade as it was my birthday and that just made our stay even better. Definitely coming back!

2026-06-14 • via Nuitee
F
Fostell • solo_traveller • gb
10
2026-06-14 • via Nuitee
L
Laura • solo_traveller • au
8
2026-06-13 • via Nuitee
L
Lauren • couple • gb
9
2026-06-13 • via Nuitee
J
jenevieve • couple • gb
8
2026-06-12 • via Nuitee
A
Andreas • couple • de
9
2026-06-11 • via Nuitee