The Hoxton, Shepherds Bush

Hotels
9.2 (4828 reviews)
65 Shepherd's Bush Green , London , gb

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Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Pets allowed
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Hand sanitizer in guest room and key areas
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Cons:
Room size too small
Inconsistent housekeeping

Categories

Cleanliness
8.39
Housekeeping issues noted in reviews with complaints about room cleaning not being done.
Service
9.86
Positive comments about helpful and friendly staff, particularly recognizing Helena for her assistance.
Location
10
Great location near transport and shopping, highlighted as a major pro.
Room Quality
7.9
Smaller rooms noted as a con, especially for families.
Amenities
9.35
Basic amenities provided, but suggestions for improvements noted in reviews.
Value for Money
9.38
Mixed sentiments; some overcharging complaints but location and service balance value.
Food and Beverage
8.84
À la carte breakfast appreciated, but lack of buffet may not suit everyone.
Overall Experience
9.89
Overall positive experiences noted, despite some significant cons.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 16:21

Property Description

Chic 4-Star Accommodation in London

Modern Amenities: The Hoxton, Shepherds Bush offers air-conditioned rooms with a range of convenient amenities including a flat-screen TV, minibar, and free WiFi.

Delicious Dining Options: Guests can enjoy a variety of breakfast choices each morning, from continental to American and vegetarian options.

Multilingual Assistance: With staff fluent in German, English, Spanish, and French, the 24-hour front desk ensures a warm welcome and seamless service for a memorable stay.

Book your stay at The Hoxton, Shepherds Bush for a stylish and comfortable experience in the heart of London!

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Property Video

Guest Reviews

9.2
Based on 4828 reviews
Cleanliness: 8.39
Service: 9.86
Location: 10
Room Quality: 7.9
Amenities: 9.35
Value for Money: 9.38
Food and Beverage: 8.84
Overall Experience: 9.89
A
Adam • solo_traveller • gb
10
2026-05-24 • via Nuitee
S
Seymour • couple • gb
10
2026-05-23 • via Nuitee
S
Sarah • couple • gb
8
lovely hotel
Pros:

comfortable and clean

2026-05-23 • via Nuitee
E
Elif • couple • tr
8
2026-05-23 • via Nuitee
P
Petra • couple • za
9
2026-05-23 • via Nuitee
R
Richard • couple • gb
8
Nice place, lots of eateries and shopping close by
Pros:

Nice place, but due to the fact we stayed due to a nearby wedding, we never used any facilities except the bedroom

Cons:

Lack of car parking , even if temp, I guess you rely on friendly traffic wardens

2026-05-22 • via Nuitee
V
Vendula • couple • gb
8
Hoxton is always a good idea
Pros:

Decor was perfect as expected.
Check in few hours ahead was greatly received.
Location, view, great sleep.
Friendly reception.

Cons:

Ordering room service breakfast via QR code didn’t work, accumulated 3 refunds on my card?!
Breakfast room service menu was not exciting enough, not much choice, only veg was avocado. Pancakes didn’t need whipped cream in am hours. Coffee should not be served in take away cups and fresh orange juice doesn’t need ice unless requested.

2026-05-22 • via Nuitee
A
Amit • solo_traveller • us
9
Pros:

Fantastic property! Liked the location - walking distance from tube and close to Westfield. The hotel had a nice vibe!

2026-05-20 • via Nuitee
S
Sandra • extended_group • nl
9
Enjoyed our stay.
Pros:

Comfort of the room, the restaurant, very friendly staff. The public spaces are great both for work and drinks.
We had a room with the bunk beds which were very comfortable.

Cons:

Nothing. Arriving in the evening the road from the underground towards to hotel is a bit dodgy, just be aware.

2026-05-19 • via Nuitee
P
Patricia • solo_traveller • ie
8
2026-05-19 • via Nuitee
T
Toon • solo_traveller • nl
9
Pros:

The interior was well designed and the vibe was good. Location was close to the metro. Staff was friendly. Would go again.

2026-05-19 • via Nuitee
B
Beaulieu • solo_traveller • ae
10
2026-05-18 • via Nuitee
H
Henry • solo_traveller • de
9
2026-05-18 • via Nuitee
M
MXS • solo_traveller • de
9
2026-05-18 • via Nuitee
J
Jamie • couple • gb
10
Pros:

Lovely rooms

2026-05-17 • via Nuitee
S
Sophie • couple • gb
10
2026-05-16 • via Nuitee
C
Carolin • couple • de
8
2026-05-16 • via Nuitee
B
Belinda • couple • gb
9
2026-05-15 • via Nuitee
P
Petra • solo_traveller • de
10
2026-05-14 • via Nuitee
A
Amanda • solo_traveller • au
10
Beautiful rooms but pretty pricey
Pros:

I upgraded to a room with a desk and have no regrets. The room was modern, bright and warm. The bathroom was big and the bed was extremely comfortable.

Cons:

The location was a bit sketchy at night, and the rooms were very expensive. The park across the road was a bit dodgy too.

2026-05-14 • via Nuitee