Hotel Grand One Plaza

Hotels
8.8 (464 reviews)
8269 Calle Emiliano Zapata zona centro, AV Revolución , Tijuana , MX
+52 664 969 8994

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Free
Children allowed

Facilities

Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Clean
Great location
Friendly staff
Good breakfast
Cons:
Dirty towels
Rude staff
Noise disruptions

Categories

Cleanliness
7.94
Mixed feedback with reports of dirty rooms.
Service
8.91
Staff received positive remarks overall, except for a few instances.
Location
9.45
Excellent location, convenient access to nearby attractions.
Room Quality
8.4
Generally spacious and comfortable but noted issues with cleanliness.
Amenities
8.93
Good amenities, though some items like towels and AC need maintenance.
Value for Money
8.89
Standard quality for this hotel tier.
Food and Beverage
8.94
Breakfast was highly rated.
Overall Experience
8.91
Overall good experience with some minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 00:00

Property Description

Luxurious Shared Amenities
Hotel Grand One Plaza offers a shared lounge, terrace, and a restaurant with a bar, providing the perfect setting for relaxation and socializing.

Convenient Services
Guests can enjoy room service, a 24-hour front desk, and tour organization, ensuring a seamless and enjoyable stay at the hotel.

Comfortable Accommodations
Each room at Hotel Grand One Plaza is equipped with a desk, flat-screen TV, and a private bathroom, offering a comfortable and convenient space for guests to unwind.

Experience the perfect blend of luxury and convenience at Hotel Grand One Plaza. Book now for an unforgettable stay.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.8
Based on 464 reviews
Cleanliness: 7.94
Service: 8.91
Location: 9.45
Room Quality: 8.4
Amenities: 8.93
Value for Money: 8.89
Food and Beverage: 8.94
Overall Experience: 8.91
R
Ramírez • family_with_children • mx
10
Pros:

Lo céntrico y limpio

Cons:

Las toallas se ven percudidas pudieran lavarlas mejor

2026-09-19 • via Nuitee
T
TONI I • family_with_children • us
8
Estuvo bien para los 2 dias que estuvimos hospedados.
Pros:

Si me gustó por la zona en la que esta ubicado.

Cons:

La falta de amabilidad de la recepción y la falta de revisión al entregar la habitación ( en nuestro caso no habia jabon y tampoco botellas de agua por cortesía )

2026-09-19 • via Nuitee
R
Ricardo • couple • us
2
No buena
Pros:

La ubicación

Cons:

Que me cobró 800 pesos de más en una habitación para 4 personas. Y la que nos atendió dijo que tenía que pagar 800 pesos. Y la habitación era de dos camas

2026-09-19 • via Nuitee
J
juan • couple • us
10
Loved it
Pros:

Love it

Cons:

NA

2026-09-18 • via Nuitee
D
Daisy Edith • couple • mx
3
Decepción
Pros:

El lugar

Cons:

Que no son atentos con sus huéspedes, me dejaron sin cobijas y shampoo y solo me tuvieron esperando

2026-09-17 • via Nuitee
J
juan • couple • us
10
Love it
Pros:

Love it

Cons:

Na

2026-09-14 • via Nuitee
J
juan • couple • us
10
I loved it
Pros:

Great

Cons:

Na

2026-09-14 • via Nuitee
M
Mauricio • couple • mx
6
Pros:

Location

2026-09-09 • via Nuitee
A
Andrea • family_with_children • us
10
2026-09-01 • via Nuitee
I
Ivan • couple • us
5
First time subpar experience
Pros:

I love this hotel and location overall.

Cons:

I did not get a pleasant room. Room 303 was terrible. Smaller corner room that felt tight and not much room around the bed and sink area. Sliding window did not lock. Warm water took forever, and the soap dispenser in the shower did not work. Elevator from third floor to any other floor did not work the majority of the time. Had to take the stairs up or down to the next floor, however arriving to third floor no problem.

2026-08-31 • via Nuitee
M
maria • couple • us
9
Is close to downtown
Pros:

N/A

Cons:

It wasn’t to cleaning the bathroom towels,also need more towels and more toilet paper ,shower door didn’t close water go out of shower.

2026-08-24 • via Nuitee
Гулия • solo_traveller • ru
7
2026-08-21 • via Nuitee
C
Cesar • family_with_children • us
9
2026-08-18 • via Nuitee
R
Rafael • couple • us
7
It was ok, would not stay there again
Pros:

It was clean

Cons:

Hotel is not worth the money.

2026-08-08 • via Nuitee
I
Isabel • couple • us
10
Comfortable
Pros:

It was right in the middle of everything

Cons:

Nothing everything and everyone eas great

2026-08-08 • via Nuitee
M
Mario • family_with_children • us
9
Great 4 day stay with my kids for a soccer tournament.
Pros:

Ideal location for a family trip; rooms were clean and updated.

Cons:

The staff were not very helpful, seem to always be in a bad mood.

2026-08-06 • via Nuitee
G
Gabriela • couple • mx
8
Buena ubicación, me quedaría otra vez.
Pros:

Buena ubicación. El hotel es seguro y tienen buenas tarifas. La atención del personal es amable.
Ahora tienen acceso a un arcade que me gustó mucho.

Cons:

Solo mejoraría la limpieza en la regadera y tal vez cambiar de toallas porque estaban manchadas (Sí estaban limpias, pero ya no son blancas como nuevas, algunas tienen manchas de de óxido o se ven pardas como que las lavaron con algo oscuro).

2026-07-16 • via Nuitee
D
Dub • solo_traveller • us
8
Pros:

Centralized

Cons:

N/A

2026-06-24 • via Nuitee
C
Cesar • family_with_children • us
9
2026-04-15 • via Nuitee
O
Osvaldo • extended_group • us
10
Loved it would definitely recommend to my family and friends.
Pros:

I love that there was plenty of space in the room and how clean it was. The hotel was in a great location, there was even an arcade under the hotel for the kids.

2026-04-14 • via Nuitee