Holiday Inn Express - Madrid - Airport by IHG

Hotels
Holiday Inn Express
8.8 (8026 reviews)
Avenida de Aragon, 402 , Madrid , es

Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Lift / Elevator
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Convenient location
Comfortable accommodations
Cons:
Some service issues
Limited breakfast variety
Pricey additional services

Categories

Cleanliness
8.49
Many reviews highlight the clean rooms, but some mentioned issues with shower pressure affecting the overall experience.
Service
9.26
Most guests praised the friendly and helpful staff, although there were some complaints regarding service at the restaurant.
Location
8.8
Conveniently located near the airport, however, it is a bit far from the city center.
Room Quality
8.75
Rooms are generally described as modern and comfortable, but some found the beds too hard.
Amenities
8.98
Guests enjoyed the amenities provided but noted limitations in breakfast variety.
Value for Money
8.54
Overall decent value, but some comments mentioned high prices for certain items.
Food and Beverage
8.29
Food quality was noted as adequate, but lacks options for special dietary needs.
Overall Experience
9.26
Most guests had a pleasant experience, with particular praise for the crew and general comfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 00:53

Property Description

Seasonal Outdoor Swimming Pool and Fitness Centre
Enjoy a refreshing dip in our seasonal outdoor swimming pool or break a sweat at our fitness centre during your stay at Holiday Inn Express - Madrid - Airport.

Delicious Mediterranean Cuisine and Buffet Breakfast
Indulge in a buffet breakfast every morning and savor mouthwatering Mediterranean dishes at our on-site restaurant. We also offer vegetarian and gluten-free options to cater to all guests.

Convenient Amenities and Multilingual Staff
Benefit from our business centre, vending machines, and bar while our multilingual staff fluent in English, Spanish, and French ensure your needs are met 24/7. Experience comfort and convenience at Holiday Inn Express - Madrid - Airport, an IHG Hotel.

Book now for a memorable stay in Madrid!

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Mon, Sep 15, 2025 until Fri, Jun 12, 2026

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 10 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.8
Based on 8026 reviews
Cleanliness: 8.49
Service: 9.26
Location: 8.8
Room Quality: 8.75
Amenities: 8.98
Value for Money: 8.54
Food and Beverage: 8.29
Overall Experience: 9.26
J
Jackie couple us
10
Thank you for your hospitality!
Pros:

Perfect for what I needed. The staff were wonderful and the cafe was so convenient.

2026-05-30 via Nuitee
A
ALVARADO SANCHEZ couple it
10
Ottimo
Pros:

Tutto molto accogliente

Cons:

Sin trovata benissimo

2026-05-30 via Nuitee
D
DAVID couple co
9
2026-05-30 via Nuitee
D
Danielle solo_traveller qa
6
Pros:

Room was clean, beds were comfortable and the staff were approachable and friendly.

Cons:

I didn’t book the shuttle as I had a large suitcase, a small carry on and my hand bag and the “terms” stated only 1 carry on. I feel that for such an international airport that most passengers would have 2 piece of hand luggage. This meant at the total cost of transfer from the airport for me was 30 euro each way on top of the 170 euro hotel room charge. This meant I should have just booked a room in the terminal building as it would have cost the same over all.

Even if I could have booked the shuttle, it’s stopped at 11pm which means I couldn’t use it as my arrival flight landed at 11pm.

2026-05-30 via Nuitee
V
Victoria couple us
8
Perfect for the busy traveler
Pros:

Breakfast was good but the bar pricing was excellent! Makes it nice to be able to put up your feet at the end of the day without feeling like you're paying downtown prices.
Gym - clean and new equipment. Not a gym rat so all was well for me!
Proximity to airport - great for a quick taxi ride to/from. Made it easy for us to do a 1 night stay over to visit Madrid!
Check in - smooth and they had a room for us at 8AM! Amazing after a sleepless overnight flight.

Cons:

Shuttle service was slow and minimally available. We could use it when we arrived but our late morning departure had no option.
Neighborhood - the parking from the nearby companies made it very difficult for our shuttle & taxis to access the hotel. Not sure there is much the hotel can do about that.

2026-05-30 via Nuitee
R
Ramirez couple mx
9
Excelente localizacón cerca de la T1 de Madrid
Pros:

Cercanía al aeropuerto, tamaño de habitación, opciones de restaurantes

Cons:

El desayuno disponible a las 5:00 era MUY mínimo

2026-05-30 via Nuitee
C
Carlos couple es
9
Reseña
Pros:

Limpieza y comodidad

Cons:

Ubicación

2026-05-30 via Nuitee
D
Diane couple us
9
Nice comfortable and functional for airport stay
Pros:

Good restaurant. Awesone breakfast

Cons:

No landscapes grounds to enjoy

2026-05-30 via Nuitee
V
Viacheslav couple ua
7
2026-05-30 via Nuitee
M
Mersid couple fr
10
2026-05-30 via Nuitee
P
Paul Cindy couple us
9
Pleasant
Pros:

New

2026-05-30 via Nuitee
D
Dārta Katrīna extended_group lv
8
Pros:

Priekš nakšņošanas normāla viesnīca tīra un svaiga. Brokastis bija diezgan normālas.

Cons:

Diemžēl lidostas skaņas bija diezgan skaļas.

2026-05-29 via Nuitee
C
Carolina couple co
9
Corta estancia en Madrid
Pros:

El hotel esta ubicado muy cerca al aeropuerto, las habitaciones son muy comodas, el personal fue muy amable y el servicio de shuttle hacia el aeropuerto fue muy util. Fue perfecto para un par de noches en Madrid.

2026-05-29 via Nuitee
J
Jose Fernando solo_traveller es
9
2026-05-29 via Nuitee
J
Jose Fernando solo_traveller es
9
2026-05-29 via Nuitee
J
JOSE couple es
9
2026-05-29 via Nuitee
A
Abdul couple gb
10
Pros:

Clean and nicely decorated rooms.
Friendly staff
Located near airport

Cons:

Not much to do around area

2026-05-29 via Nuitee
R
Renata extended_group br
10
Pros:

Camas confortáveis e café da manhã delicioso

2026-05-29 via Nuitee
A
Alcides Pires solo_traveller br
10
Excelente custo benefício
Pros:

Localização perto do aeroporto, serviço de Shuttle, café da manhã

Cons:

Deu tudo certo, nada a reclamar

2026-05-29 via Nuitee
A
Armando Silvio couple ar
10
Pros:

Todo esta preparado para el confort y la facilidad que necesita un viajero en tránsito- Y cualquier problema trata de ser solucionado por el personal. Muy bueno, aun para estar pocas horas en el hotel.

2026-05-29 via Nuitee