Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
24-hour front desk
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Beautiful view
Excellent food
Friendly staff
Cons:
Room conditions during renovation
Insufficient gym amenities

Categories

Cleanliness
8.9
Clean rooms were mentioned, but issues with renovations and dust were noted.
Service
10
Staff were friendly and attentive, contributing positively to the overall experience.
Location
9.9
The location was highlighted as perfect and convenient.
Room Quality
8.9
Rooms were described as large and luxurious, though some noted discomfort with the bed.
Amenities
8.4
The gym presence was noted as lacking, hindering the overall experience.
Value for Money
8.9
Guests felt the hotel was overpriced given the issues experienced.
Food and Beverage
10
Food received high praise, considered delicious and exceptional.
Overall Experience
9.4
Mixed feelings with strong positives overshadowed by significant negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-16 16:55

Property Description

Luxurious Accommodation
Tau House in Guatapé offers 5-star accommodation with stunning lake and mountain views. Each room is equipped with modern amenities including a private bathroom, flat-screen TV, and a safety deposit box. Guests can unwind in the hot tub and spa center for the ultimate relaxation experience.

Top-Notch Facilities
This hotel boasts a fitness center, restaurant, bar, and a garden terrace. Enjoy a delicious continental breakfast and make use of free WiFi throughout the property. The 24-hour front desk, room service, and free private parking ensure a convenient and comfortable stay for all guests.

Exciting Activities
Located just 200 meters from Piedra del Peñol, Tau House is the perfect base for exploring Guatapé. Guests can partake in activities like canoeing and immerse themselves in the beauty of the surroundings.

Book now to experience luxury and tranquility at Tau House in Guatapé!

Important information:

People traveling to Colombia with children under 18 years of age are required to present the child's birth certificate and a photo ID (passport for international guests) during check-in. If the visitor is a relative or legal guardian of the child, a notarized consent of travel signed by both parents must be presented, along with photocopies of their IDs. If only one parent is traveling with their child, a notarized travel consent signed by the absent parent must be presented. Visitors planning to travel to Colombia with children should consult with the Colombian consulate prior to travel.

Please note that when booking 3 rooms or more, different policies and additional supplements may apply. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.

Please note that the property doesn't accept reservations with credit cards from other people. The credit card holder must be the same person as the holder of the reservation.

For your safety, the entrance of any guest who has not been identified during the reservation process, or not registered at check in, will be prohibited.

The hotel has private functions and events services.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.3
Based on 266 reviews
Cleanliness: 8.9
Service: 10
Location: 9.9
Room Quality: 8.9
Amenities: 8.4
Value for Money: 8.9
Food and Beverage: 10
Overall Experience: 9.4
A
Alice • family_with_children • it
9
Pros:

Vista dalla camera, parco giochi, vicinanza alla Pedra, camere ampie e pulite.

Cons:

Non c’è colazione a buffet ma a scelta di un solo piatto e bevanda. La jacuzi non era in funzione.

2026-08-13 • via Nuitee
C
Cardoso • couple • ec
10
EXCELENTE HOTEL, PERSONAL MUY ATENTO
Pros:

Un verdadero paraíso, para quien le gusta la naturaleza realmente un sitio hermoso

2026-08-11 • via Nuitee
H
Hans • family_with_children • co
9
Un oasis de paz y belleza que amerita una larga estadía.
Pros:

El entorno del hotel, con sus hermosos jardines, así como la amabilidad del personal fueron sobresalientes.

Cons:

Considero que se puede mejorar un poco la formación del personal de servicio del restaurante, aunque la actitud de los empleados fuera buena.

2026-08-09 • via Nuitee
Y
Yee Man • solo_traveller • nl
10
2026-08-08 • via Nuitee
S
Simon • family_with_children • ch
10
Pros:

Super good for families with kids.

2026-08-02 • via Nuitee
B
Beatriz • family_with_children • es
9
Relax, comodidad y vistas en una localización top.
Pros:

Situado justo al lado de La Piedra. La habitación con una vista al lago espectacular.
El desayuno sin ser buffet, es una maravilla. Un montón de platos para elegir y todos ellos buenísimos.
La zona húmeda del exterior una gozada.
El gimnasio con unas vistas y una terraza al lago impresionante.

Cons:

La luz del baño y del vestidor son malísimas.

2026-08-02 • via Nuitee
I
Ivan • family_with_children • co
9
Pros:

Excelente atención, comodidad, limpieza

Cons:

El servicio de restaurante demorado cuando el hotel estaba lleno.. Creo que falta personal

2026-07-22 • via Nuitee
M
Marlly Viviana • family_with_children • bz
10
2026-07-20 • via Nuitee
F
Frederiek • family_with_children • nl
9
Super
Pros:

De padelbaan is echt geweldig! We hebben er veel gebruik van gemaakt tijdens ons verblijf. Bedden waren goed en schone kamer

Cons:

Soms lastig communiceren als je geen Spaans spreekt - ontbijt was te weinig voor grote eters en miste fruit

2026-07-14 • via Nuitee
A
Andrea • family_with_children • us
10
2026-07-08 • via Nuitee
P
Paul • solo_traveller • us
7
Tau House good and bsd
Pros:

Great staff, excellent service

Cons:

Surprise charges. $96.000 for a tequila shot my girlfriend ordered

2026-07-07 • via Nuitee
E
Eduardo • couple • us
10
Inolvidable
Pros:

Súper bien todo

Cons:

K estuve poco tiempo debí estar más día es un encanto de verdad sigan así

2026-06-28 • via Nuitee
R
Robert • couple • my
10
Exceptional stay on the lake and still convenient to town.
Pros:

The staff from check in to the restaurant and housekeeping were sensational. Everyone was extremely friendly and helpful. The location on the lake is gorgeous as are the grounds. Just about a 10-15 minute ride into the main town. Truly exceptional stay. We would highly recommend.

2026-06-28 • via Nuitee
A
Adriana • family_with_children • us
10
Wonderful
Pros:

It’s a beautiful property with a nice view of the lake from rooms and restaurant.
The restaurant had amazing food and service!
Excellent location we walked from the hotel up the hill to the Rock of Guatape.

Cons:

Nothing

2026-06-18 • via Nuitee
P
Pedro Jose • family_with_children • co
10
Recomendado
Pros:

todo muy bueno excelente

Cons:

Haberme quedado tan poquitos dias, muy buen hotel, recomendadisimo.

2026-06-11 • via Nuitee
D
Daniel • couple • es
10
2026-06-09 • via Nuitee
D
Daniela • couple • co
9
2026-06-03 • via Nuitee
M
Maria Catalina • family_with_children • co
7
Un lugar lindo.
Pros:

La vegetación muy linda, la zona del jacuzzi y de la fogata, y de la playita con las asoleadoras muy bonita.

Cons:

La almohadas muy altas y no hubo opciones de más bajas. La bañera de hidromasaje no hace nada de masaje, mucho chorros no funcionaban y los que sí, solo soplaban.

2026-05-28 • via Nuitee
S
Stephen • couple • us
10
This is one of the best hotels I’ve ever stayed at!
Pros:

Amazing facilities, attentive staff who took care of our every need, great comfy rooms, and very good food for dinner and breakfast!

2026-05-26 • via Nuitee
V
Victor • family_with_children • cl
10
2026-05-26 • via Nuitee