Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Heating
Family rooms
Lift / Elevator
Laundry
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Clean and modern facilities
Friendly staff
Great location
Spacious rooms
Cons:
Cleanliness issues in bathrooms
Thin mattresses
Limited storage space

Categories

Cleanliness
7.88
Several mentions of cleanliness issues, specifically with unclean bathrooms.
Service
9.35
Guests frequently praised the helpfulness and friendliness of the staff.
Location
9.39
The hotel is conveniently located near public transport and attractions.
Room Quality
8.84
Rooms are spacious and comfortable, though some bedding issues were raised.
Amenities
8.37
Amenities are adequate but could use improvements in laundry facilities.
Value for Money
8.83
Generally perceived as good value, especially given the location and comfort.
Food and Beverage
9.28
Not specifically mentioned; expected standard for a hotel of this tier.
Overall Experience
9.25
Overall positive experiences from guests, with a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 21:04

Property Description

Luxurious Accommodation in the Heart of Kyoto

Prime Location: Situated just steps away from Kyoto's top attractions, including Nijo Castle and Gion Shijo Station.

Modern Amenities: Enjoy the convenience of free WiFi, a kitchenette, flat-screen TV, and air-conditioned units with private bathrooms.

Family-Friendly: Spacious family rooms available, some with terraces or balconies for a relaxing stay.

Experience the best of Kyoto at ORI Rokkaku. Book your stay now and create unforgettable memories in this beautiful city.

Important information:

Housekeeping service is offered every 3 days.

All rooms feature Valpas smart bed legs, ensuring a safe and bedbug-free stay.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
An accommodation tax per person, per night is not included in the price and must be paid at the property.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.9
Based on 1294 reviews
Cleanliness: 7.88
Service: 9.35
Location: 9.39
Room Quality: 8.84
Amenities: 8.37
Value for Money: 8.83
Food and Beverage: 9.28
Overall Experience: 9.25
B
B • family_with_children • dk
7
Pros:

Super flinke personale. Renligt og rolig område.

Cons:

Tjek ind var lidt for besværligt. Du skal oprette dig via en app og der bedes om telefon nummer. Hvis du har e sim hjemmefra kan du ikke angive dig eget nr.

Lidt for langt væk fra centrum - ca. 20 min, men ok busforbindelser.

2026-07-25 • via Nuitee
M
Mandy • family_with_children • gb
10
Wonderful hotel in local neighbourhood
Pros:

We stayed in a family room with two comfortable double beds. The room was nicely designed. The tatami area with the low table was really special. We loved how the hotel combined traditional elements with contemporary comforts and blended in naturally into the neighbourhood. The area felt very local and we were not far away from all the evening street activities of Gion Matsura - so lucky! Everything was spotless and there was a big cupboard for all the luggage. Washing machines and luggage store were available and the reception staff was super nice and helpful. Would highly recommend to anyone appreciating local neighbourhoods.

Cons:

All was perfect

2026-07-25 • via Nuitee
J
Julia • family_with_children • au
6
Nice room, uncomfortable beds.
Pros:

Good size room
Good bathroom facilities
Friendly helpful staff

Cons:

Beds. Pictures show mattresses on bed, however they had paper thin futon
Poor night’s sleep. Staff were unable to provide with any assistance- ie double layer, or extra doona to lie on to increase comfort.

2026-07-23 • via Nuitee
J
Jean Luc • extended_group • fr
10
Excellent séjour. À recommander
2026-07-21 • via Nuitee
K
Krista • solo_traveller • ee
9
2026-07-20 • via Nuitee
C
Claudia • family_with_children • gb
10
Lovely base to explore Kyoto.
Pros:

Lovely room, comfy beds, nice shower/ bath, nice complimentary toiletries, helpful reception staff (reception manned from 14-23pm), two complimentary appartment cleans for our 7 night stay, can get towels from reception every day. 5min from bus stop for Kyoto station. Great larger supermarket called 'Life' 8mins walk away and convenience stores just around the corner.

Cons:

Seating area is Japanese style, which some of our group struggled with - however, this was clear prior to booking, so not the propertie's fault. Otherwise, all great, would definitely stay here again.

2026-07-20 • via Nuitee
H
Hux Leck • family_with_children • vn
9
Cosy family stay in a quiet neighbourhood
Pros:

We had a comfortable stay overall. The family room was cosy and well laid out, and we especially enjoyed the outdoor space, which was a lovely bonus. Check-in was smooth, and the staff were friendly and helpful throughout our stay.

It was also nice to be able to help ourselves to amenities in the reception area, which was a thoughtful touch. The hotel is located in a quiet neighbourhood, with convenience stores and a good selection of restaurants within easy walking distance.

Cons:

The bathroom layout wasn’t particularly practical, as there was no convenient shelf or ledge for toiletries, meaning items such as shower gel had to be placed on the floor. There were also very few hooks or rails for hanging towels and clothes while using the shower or bath.

2026-07-20 • via Nuitee
X
Xavier M • solo_traveller • be
9
2026-07-19 • via Nuitee
M
Matthias • family_with_children • es
10
Pros:

Rooms very well designed for family stay, layout leaves some space in the room. Has all you need for a comfortable stay, great value for money.

2026-07-19 • via Nuitee
Y
Yasushi • extended_group • jp
7
冷蔵庫が使えなかった
Pros:

部屋のベットやキッチンは良かった

Cons:

冷蔵庫が壊れていて冷えない
スタッフが交換してもやはりダメ
スタッフルームの動いている冷蔵庫を最後は持ってきてくれたが、すでに滞在が半分以上終わっている

2026-07-18 • via Nuitee
C
Cristina Lucía • solo_traveller • es
8
2026-07-17 • via Nuitee
L
Lirong • family_with_children • gb
10
excellent
Pros:

everything! specially the toilet roll, soft and thick

Cons:

no knife in the kitchen so we can not cook

2026-07-16 • via Nuitee
B
Benny • family_with_children • il
8
תמורה מלאה לכסף
Pros:

מקום נהדר מיטות קומותיים מזרנים מעט דקים אבל יחסית לקיוטו סבבה

Cons:

מזרנים טיפה דקים לא מתאימים לכל אחד

2026-07-14 • via Nuitee
C
Christine • family_with_children • us
4
Smelly, sticky, dirty and rude.
Cons:

The thin, uncomfortable futon bed stank of body odor and made me itchy. I had to beg for two days to multiple staff to address the issue.

2026-07-14 • via Nuitee
Y
YonFal • solo_traveller • es
10
Pros:

Las literas

Cons:

Todo fenomenal

2026-07-13 • via Nuitee
A
Alice • solo_traveller • it
10
2026-07-11 • via Nuitee
N
Nicole • solo_traveller • au
5
Pros:

Lovely modern clean room and amenities and easy location
Staff were brilliant, including cleaning staff who helped me clean up.

Cons:

Zero ventilation, room smelt awful and i couldn't get fresh air.

2026-07-09 • via Nuitee
J
Jennifer • family_with_children • fr
9
Super
Pros:

Bonne situation geographique. Pres des arrets de bus, commerce et restaurants. Bien equipes.

Cons:

Les lits etaient un peu durs

2026-07-08 • via Nuitee
T
Tiu • family_with_children • us
9
2026-07-06 • via Nuitee
현 • extended_group • kr
10
Pros:

Overally recommended

Cons:

None

2026-07-05 • via Nuitee