Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent location
Friendly and professional staff
Cons:
Noise from HVAC in room
Issues with check-in process

Categories

Cleanliness
10
The room was clean, and housekeeping was perfect.
Service
10
Staff were cordial, professional, and provided exceptional customer service.
Location
10
Perfect location for visiting the city and nightlife, very central.
Room Quality
10
Rooms were clean and quiet but some reported noise from the street.
Amenities
10
Amenities were good, but some guests expected more from a 5-star hotel.
Value for Money
10
Overall good value for the location and service.
Food and Beverage
10
Breakfast was enjoyable, but variety could be improved.
Overall Experience
10
Guest experiences were overwhelmingly positive, despite a few minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 00:51

Property Description

Central Location in Madrid
Located in the heart of Madrid, UMusic Hotel Madrid offers a perfect blend of convenience and luxury. With air-conditioned rooms and a seasonal outdoor swimming pool, guests can enjoy a comfortable stay while being just steps away from the city's main attractions.

Amenities Galore
From free WiFi to a fitness centre, room service to a restaurant with a terrace, this hotel has it all. Whether guests want to unwind by the pool or stay productive in the business centre, UMusic Hotel Madrid caters to every need.

Multilingual Staff and Nearby Attractions
With a friendly staff fluent in multiple languages, including German, English, Spanish, and French, guests will feel right at home. Plus, the hotel's proximity to Plaza Mayor, Mercado San Miguel, and Puerta del Sol makes exploring the city a breeze.

Ready to experience the best of Madrid? Book your stay at UMusic Hotel Madrid now!

Important information:

Please note that there are certain areas of the hotel restricted to children under 16 years of age, we are talking about our "Nota Alta" Rooftop and Pool mainly, making sure that our guests are aware that minors cannot attend these spaces.

When booking 9 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

10
Based on 4909 reviews
Cleanliness: 10
Service: 10
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 10
Food and Beverage: 10
Overall Experience: 10
D
Delara • couple • lb
10
2026-09-12 • via Nuitee
R
Ruslan • couple • us
10
If you need a great location, friendly staff and quiet comfortable rooms with pool and rooftop bar this is the spot. Ver
Pros:

It has everything vacation needs. Pool, rug top bar, comfortable bed and quiet room.

Cons:

NA

2026-09-12 • via Nuitee
A
Arturs • couple • lv
10
2026-09-12 • via Nuitee
W
William • solo_traveller • us
7
Good hotel with a few quirks.
Pros:

I did not use any of the facilities so can't comment on them. The staff was very very helpful. Cheerful and informative. The hotel is very modern and clean. The location is perfect...isolated on a small plaza with no traffic.

Cons:

It was odd that the entry to my room led through the bathroom. You open the door from the hallway and there is the tub and shower and toilet, although there was a frosted-glass door concealing the shower and toilet. Another odd thing is there is no way to get coffee there unless you take a seat in the dining room or order room service, but thankfully there is a coffee shop on the corner of the plaza. My taxi could not access the hotel or plaza and dropped me a few blocks away, yet when I was checking out, the front desk was able to get a taxi directly to the front door.

2026-09-11 • via Nuitee
P
Peter • solo_traveller • gb
10
2026-09-11 • via Nuitee
F
Fernanda • couple • br
10
2026-09-11 • via Nuitee
M
Mike • couple • gb
7
Should be great. Sadly wasn’t.
Pros:

Cool place. Very nice staff.

Cons:

Bedrooms on lower floors are noisy from street.
My room also had a smell like someone had been smoking in there, or the damp smell from the shower tray/door that leaked. Requested change but nothing actioned.

2026-09-10 • via Nuitee
F
Fahad • solo_traveller • ae
10
شكراً لكم على كل شيء
Pros:

تعامل الموظفون الراقي و النظافة

2026-09-09 • via Nuitee
H
Hanna • couple • se
9
Mycket bra.
Pros:

Perfekt när vi åt på hotellet och drack bloody mary till frukosten. Inte prisvärt när vi tog med oss frukost till tåget.

Cons:

Mörkt bröd till frukosten och vanligt frukostost och skinka till frukosten utöver Machego och serrano.

2026-09-09 • via Nuitee
A
Aydin • solo_traveller • es
10
2026-09-09 • via Nuitee
A
Andrei • couple • ru
10
Всё замечательно!
Pros:

Идеальное расположение отеля. В двух шагах все известные достопримечательности и известные места. Тихая улица, внимательный персонал, вкусный завтрак и современный номер. Всё это располагает к повторному посещению этого замечательного места.

Cons:

Нет.

2026-09-07 • via Nuitee
D
DEBORA SORRENTINO • couple • it
8
Pros:

ottima la posizione, la camera e la colazione

Cons:

La camera nostra era sopra il ristorante, e purtroppo tutti i giorni c'è musica dal vivo con painoforte fino alle 23:30/24, diciamo che chi ha difficoltà ad addormentarsi, potrebbe avere un pò fastidio. idem la mattina, iniziavano alle 7 sempre con il pianoforte o con musica sottofondo.

2026-09-07 • via Nuitee
G
Grete • extended_group • no
10
A fantastic concept hotel with a perfect location, within a 15-minute walk of virtually everything Madrid has to offer.
Pros:

The hotel delivers a well-executed concept that creates a truly enjoyable atmosphere throughout. The rooftop bar is excellent, the pool area is very pleasant, and the breakfast is outstanding, featuring live piano music and a superb à la carte menu in addition to the buffet.
The champagne served with the breakfast buffet set the standard from the start and added a touch of luxury to the entire experience.
Highly recommended! 🍾✨

2026-09-07 • via Nuitee
J
Jens Arne • couple • dk
9
Fantastisk oplevelse
Pros:

Den centrale beliggenhed, et meget imødekommende personale og stemningen

Cons:

Filtret ved Poolen skulle skiftes, så poolen blev

2026-09-07 • via Nuitee
C
Carlos • solo_traveller • pe
10
2026-09-05 • via Nuitee
C
Chris • solo_traveller • nl
5
Nice staff, great location, but terrible comfort from facilities as they are extremely small.
Pros:

Location is great!

Cons:

I don’t think it deserves to be 5 star as comfort was way below the what expected from a 5 start hotel, at least from my personal experience. This is a solid 4 star hotel in my opinion.

2026-09-05 • via Nuitee
N
Nicola • couple • it
10
2026-09-04 • via Nuitee
A
ANDRZEJ • extended_group • pl
8
2026-09-04 • via Nuitee
M
Martin • couple • ie
10
2026-09-03 • via Nuitee
A
Ahmed • couple • es
9
2026-09-03 • via Nuitee