Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent location
Friendly and professional staff
Cons:
Noise from HVAC in room
Issues with check-in process

Categories

Cleanliness
10
The room was clean, and housekeeping was perfect.
Service
10
Staff were cordial, professional, and provided exceptional customer service.
Location
10
Perfect location for visiting the city and nightlife, very central.
Room Quality
10
Rooms were clean and quiet but some reported noise from the street.
Amenities
10
Amenities were good, but some guests expected more from a 5-star hotel.
Value for Money
10
Overall good value for the location and service.
Food and Beverage
10
Breakfast was enjoyable, but variety could be improved.
Overall Experience
10
Guest experiences were overwhelmingly positive, despite a few minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 00:51

Property Description

Central Location in Madrid
Located in the heart of Madrid, UMusic Hotel Madrid offers a perfect blend of convenience and luxury. With air-conditioned rooms and a seasonal outdoor swimming pool, guests can enjoy a comfortable stay while being just steps away from the city's main attractions.

Amenities Galore
From free WiFi to a fitness centre, room service to a restaurant with a terrace, this hotel has it all. Whether guests want to unwind by the pool or stay productive in the business centre, UMusic Hotel Madrid caters to every need.

Multilingual Staff and Nearby Attractions
With a friendly staff fluent in multiple languages, including German, English, Spanish, and French, guests will feel right at home. Plus, the hotel's proximity to Plaza Mayor, Mercado San Miguel, and Puerta del Sol makes exploring the city a breeze.

Ready to experience the best of Madrid? Book your stay at UMusic Hotel Madrid now!

Important information:

Please note that there are certain areas of the hotel restricted to children under 16 years of age, we are talking about our "Nota Alta" Rooftop and Pool mainly, making sure that our guests are aware that minors cannot attend these spaces.

When booking 9 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

10
Based on 4909 reviews
Cleanliness: 10
Service: 10
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 10
Food and Beverage: 10
Overall Experience: 10
N
Nikki extended_group gb
9
2026-08-29 via Nuitee
S
Salusek couple at
10
2026-08-29 via Nuitee
D
Damiano extended_group it
10
2026-08-29 via Nuitee
C
Carlos couple es
10
Perfecto para escapadas en l capital
Pros:

Siempre es un acierto alojarse aquí

Cons:

Todo es ideal

2026-08-29 via Nuitee
F
fedida solo_traveller il
9
2026-08-29 via Nuitee
H
H. couple fr
10
2026-08-28 via Nuitee
J
Jianni solo_traveller mt
10
Staff make this place shine!
Pros:

The staff, the amenities, the finish and cleanliness of the rooms. Breakfast is at a high standard. This is my go-to hotel in Madrid.

Cons:

Nothing.

2026-08-28 via Nuitee
A
Amanj Ali solo_traveller iq
9
Pros:

The location was perfect

Cons:

Sounds of the street heard in the rooms even in late night

2026-08-28 via Nuitee
R
Rossella couple it
10
Punto centrale e nevralgico. Struttura non suntuosa ma raffinatissima con servizio eccellente e disponibilità maestosa
Pros:

Raffinatezza

Cons:

Tutto bello

2026-08-27 via Nuitee
D
Damiano couple it
9
2026-08-27 via Nuitee
M
Miranda solo_traveller lu
9
Tranquille
Pros:

Multiples choix.

2026-08-27 via Nuitee
M
Michelle solo_traveller us
10
Exceptional stay.
Pros:

Exceptional all around: location, style, cleanliness, staff and customer service. Housekeeping was great. Breakfast was excellent. (Jesus and Eduardo exemplary.)

Cons:

Soundproofing the windows might help with the street noise at late hours.

2026-08-26 via Nuitee
G
Gibbs couple gb
6
Pros:

It wasn’t as good as the first time we stayed the room had a bit of a pungent smell from the showers although the hotel I still recommend is an excellent hotel but I would recommend getting a room with a balcony

Cons:

The food is amazing. The rooms are very clean other than the bad smell in the particular room we had which I don’t think endemic of the hotel.

2026-08-26 via Nuitee
M
Monet Dijette-Pierce solo_traveller us
9
I enjoyed the nice young staff, they made sure that my birthday stay was awesome!!
Pros:

The syaff was great! A few times the older staff refused to open the door when I walked in with packages but for the most part the younger guys & gals were superior and extra friendly. They made my day.

Cons:

When I felt like I was being racially profiled & treated mildly rude by the older front door staff (a woman & man). The woman actually followed me to the elevator and watched me get on. Never said "hello" or asked if I needed assistance. The front desk young lady knew me, and we were chatting, but the front door lady continued to follow me with a look of discernment. VERY UNCOMFORTABLE since I stayed 6 days and this was everyday she worked.

2026-08-26 via Nuitee
S
Samuele family_with_children it
10
2026-08-25 via Nuitee
K
Kristel solo_traveller nl
9
Pros:

Ik kreeg een upgrade, wat erg welkom was. De kamers zijn groot en schoon. De locatie is perfect, rustige omgeving maar wel binnen een paar minuten in het levendige centrum.

Cons:

Op het plein voor het hotel veel daklozen, maar daar kan het hotel zelf weinig aan doen.

2026-08-25 via Nuitee
M
Mats couple se
9
2026-08-25 via Nuitee
K
Kholiavko solo_traveller pl
10
2026-08-25 via Nuitee
A
Alex couple gb
9
2026-08-24 via Nuitee
M
martina couple it
10
2026-08-24 via Nuitee