GRAN HOTEL VICTORIA

Hotels
9.2 (923 reviews)
Calle Central Oeste Costado Sur Parque Evaristo Carazo , Rivas , ni

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Comfortable rooms
Cons:
Cleanliness issues reported
Restaurant quality concerns

Categories

Cleanliness
8.41
Some reviews mentioned issues with cleanliness in areas such as the stairs.
Service
9.88
Many guests praised the helpfulness of the staff and their good attention.
Location
9.42
The location was frequently described as convenient and centrally located.
Room Quality
9.37
Rooms were reported as clean, comfortable, and well-decorated.
Amenities
8.9
Amenities were generally well received, though there were some minor complaints.
Value for Money
9.36
Guests felt that the quality and price of the hotel were well-balanced.
Food and Beverage
8.41
The restaurant was noted as adequate but pricey and not great by some reviewers.
Overall Experience
9.88
Overall experience was quite positive with many reviews indicating a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 15:02

Property Description

Luxurious Accommodation with Top-notch Amenities
Experience a stay like no other at GRAN HOTEL VICTORIA in Rivas. Indulge in the comfort of well-equipped rooms featuring air conditioning, flat-screen TVs, and private balconies overlooking lush gardens.

Relaxation and Leisure
Unwind by the outdoor swimming pool or take a leisurely stroll in the garden and terrace area. Enjoy a refreshing drink at the bar or savor delectable international cuisine at the on-site restaurant.

Convenience at Your Fingertips
Benefit from a range of services including a 24-hour front desk, airport transfers, room service, and complimentary WiFi throughout the property. With free private parking available, your stay at GRAN HOTEL VICTORIA is bound to be seamless.

Book now for an unforgettable experience at GRAN HOTEL VICTORIA!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM

Location

Guest Reviews

9.2
Based on 923 reviews
Cleanliness: 8.41
Service: 9.88
Location: 9.42
Room Quality: 9.37
Amenities: 8.9
Value for Money: 9.36
Food and Beverage: 8.41
Overall Experience: 9.88
J
Julie couple fr
7
Pros:

localisation en plein centre de Rivas, chambre spacieuse, lit king size et confortable, petit déjeuner copieux (pas de buffet, un déjeuner au choix sur une carte)

Cons:

piscine peu entretenue

2026-07-04 via Nuitee
J
Javier couple hn
7
2026-07-01 via Nuitee
L
Leo H solo_traveller cr
10
Excepcional
Pros:

Me encantó todo. Muy precioso el Hotel.

Cons:

Todo me gustó.

2026-06-30 via Nuitee
A
Alex solo_traveller co
9
Buen hotel
Pros:

Atención

Cons:

Todo ok

2026-06-30 via Nuitee
S
Sandra extended_group br
6
2026-06-29 via Nuitee
S
SILVIA solo_traveller cr
10
Pros:

La ubicación

Cons:

El desayuno muy poco y el salón estaba sucio

2026-06-27 via Nuitee
S
Susana family_with_children cr
10
Pros:

Super lindo, esta super céntrico muy cómodo y los desayunos deliciosos.

2026-06-27 via Nuitee
R
Roxana solo_traveller cr
10
2026-06-26 via Nuitee
M
Maylor Quesada family_with_children cr
10
Pros:

El personal la comida todo es excelente 👌

Cons:

Nada todo estuvo genial

2026-06-24 via Nuitee
P
Pedro family_with_children gt
10
2026-06-23 via Nuitee
F
Fernanda solo_traveller cr
10
2026-06-22 via Nuitee
D
Daniel solo_traveller es
1
Pésimo
Pros:

La cama y la ubicación

Cons:

Nunca he puesto tan mala puntuación en ningún hotel. Pero esta vez lo merecía por el servicio.
El desayuno empezaba a las 7 de la mañana, bajé a las 6:50 para ser el primero porque a las 7:25 debia de salir del hotel. Me senté a las 7 en punto y pedí algo simple para que no tardaran mucho y así poder desayunar e irme. Tras 20 minutos nada, me levanté y marché de la sala del desayuno a por la mochila a la habitación.si el desayuno empieza a las 7 es para que a las 7 uno pueda hacerlo y no tener que esperar más de media hora para comer unos simples pancakes que se hacen en dos minutos.
Al bajar a recepción tampoco aparecía nadie, parecía un hotel fantasma, dejé mi tarjeta de la habitación y marché sin ni siquiera decir adiós a nadie.
Quizás por ser baja temporada estaba todo abandonado en cuando a personal, solo se veían obreros de un lado a otro llevando colchones y material. Quizás deberían de cerrar el hotel antes de ofrecer este servicio tan pésimo

2026-06-20 via Nuitee
L
Luis extended_group us
8
2026-06-18 via Nuitee
J
Jorge Arturo extended_group cr
10
EXELENTE
Pros:

TODO MUY BIEN

Cons:

TODO SUPER BIEN, VOLVERIA TODAS LAS VECES QUE PUEDA

2026-06-16 via Nuitee
J
Jorge Arturo extended_group cr
10
UN EXITO. RECOMENDABLE
Pros:

UN HOTEL 5 ESTRELLAS, TODO PURA VIDA, 10 DE 10

Cons:

TODO PERFECTO

2026-06-16 via Nuitee
J
Jorge Arturo couple cr
10
EXELENTE
Pros:

TODO MUY BIEN, EL PERSONAL FUE PURA VIDA

Cons:

UN 10 DE 10 RECOMENDABLE, VOLVERIA OTRA VEZ

2026-06-16 via Nuitee
A
Andrea extended_group it
10
Tutto perfetto
Pros:

Tutto bene, bella camera, staff gentilissimo, pulizia ottima. La colazione era buona.

Cons:

Il servizio della colazione un po' lento

2026-06-15 via Nuitee
C
Carlos solo_traveller cr
8
Omar and Don Antonio were great
Pros:

The service was good

Cons:

Check out is to early

2026-06-13 via Nuitee
A
Ana couple us
10
2026-06-13 via Nuitee
R
Rodríguez Alvarado extended_group cr
10
2026-06-12 via Nuitee