GRAN HOTEL VICTORIA

Hotels
9.2 (911 reviews)
Calle Central Oeste Costado Sur Parque Evaristo Carazo , Rivas , ni

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Facilities

Shopping on site
Television in common areas
Front desk (limited hours)
Free wired internet
Self parking (surcharge)
Airport transportation - pickup (surcharge)
Airport transportation - drop-off (surcharge)
Beach umbrellas
Pool sun loungers
Offsite parking discounted rates available
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Comfortable rooms
Cons:
Cleanliness issues reported
Restaurant quality concerns

Categories

Cleanliness
8.41
Some reviews mentioned issues with cleanliness in areas such as the stairs.
Service
9.88
Many guests praised the helpfulness of the staff and their good attention.
Location
9.42
The location was frequently described as convenient and centrally located.
Room Quality
9.37
Rooms were reported as clean, comfortable, and well-decorated.
Amenities
8.9
Amenities were generally well received, though there were some minor complaints.
Value for Money
9.36
Guests felt that the quality and price of the hotel were well-balanced.
Food and Beverage
8.41
The restaurant was noted as adequate but pricey and not great by some reviewers.
Overall Experience
9.88
Overall experience was quite positive with many reviews indicating a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 15:02

Property Description

Luxurious Accommodation with Top-notch Amenities
Experience a stay like no other at GRAN HOTEL VICTORIA in Rivas. Indulge in the comfort of well-equipped rooms featuring air conditioning, flat-screen TVs, and private balconies overlooking lush gardens.

Relaxation and Leisure
Unwind by the outdoor swimming pool or take a leisurely stroll in the garden and terrace area. Enjoy a refreshing drink at the bar or savor delectable international cuisine at the on-site restaurant.

Convenience at Your Fingertips
Benefit from a range of services including a 24-hour front desk, airport transfers, room service, and complimentary WiFi throughout the property. With free private parking available, your stay at GRAN HOTEL VICTORIA is bound to be seamless.

Book now for an unforgettable experience at GRAN HOTEL VICTORIA!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM

Location

Guest Reviews

9.2
Based on 911 reviews
Cleanliness: 8.41
Service: 9.88
Location: 9.42
Room Quality: 9.37
Amenities: 8.9
Value for Money: 9.36
Food and Beverage: 8.41
Overall Experience: 9.88
D
Daniel • solo_traveller • es
1
Pésimo
Pros:

La cama y la ubicación

Cons:

Nunca he puesto tan mala puntuación en ningún hotel. Pero esta vez lo merecía por el servicio.
El desayuno empezaba a las 7 de la mañana, bajé a las 6:50 para ser el primero porque a las 7:25 debia de salir del hotel. Me senté a las 7 en punto y pedí algo simple para que no tardaran mucho y así poder desayunar e irme. Tras 20 minutos nada, me levanté y marché de la sala del desayuno a por la mochila a la habitación.si el desayuno empieza a las 7 es para que a las 7 uno pueda hacerlo y no tener que esperar más de media hora para comer unos simples pancakes que se hacen en dos minutos.
Al bajar a recepción tampoco aparecía nadie, parecía un hotel fantasma, dejé mi tarjeta de la habitación y marché sin ni siquiera decir adiós a nadie.
Quizás por ser baja temporada estaba todo abandonado en cuando a personal, solo se veían obreros de un lado a otro llevando colchones y material. Quizás deberían de cerrar el hotel antes de ofrecer este servicio tan pésimo

2026-06-20 • via Nuitee
L
Luis • extended_group • us
8
2026-06-18 • via Nuitee
J
Jorge Arturo • couple • cr
10
EXELENTE
Pros:

TODO MUY BIEN, EL PERSONAL FUE PURA VIDA

Cons:

UN 10 DE 10 RECOMENDABLE, VOLVERIA OTRA VEZ

2026-06-16 • via Nuitee
J
Jorge Arturo • extended_group • cr
10
EXELENTE
Pros:

TODO MUY BIEN

Cons:

TODO SUPER BIEN, VOLVERIA TODAS LAS VECES QUE PUEDA

2026-06-16 • via Nuitee
J
Jorge Arturo • extended_group • cr
10
UN EXITO. RECOMENDABLE
Pros:

UN HOTEL 5 ESTRELLAS, TODO PURA VIDA, 10 DE 10

Cons:

TODO PERFECTO

2026-06-16 • via Nuitee
A
Andrea • extended_group • it
10
Tutto perfetto
Pros:

Tutto bene, bella camera, staff gentilissimo, pulizia ottima. La colazione era buona.

Cons:

Il servizio della colazione un po' lento

2026-06-15 • via Nuitee
A
Ana • couple • us
10
2026-06-13 • via Nuitee
C
Carlos • solo_traveller • cr
8
Omar and Don Antonio were great
Pros:

The service was good

Cons:

Check out is to early

2026-06-13 • via Nuitee
R
Rodríguez Alvarado • extended_group • cr
10
2026-06-12 • via Nuitee
L
Luis • couple • ni
10
Agradable
Pros:

Ubicación , comodidad y precio

Cons:

Tiempo de atención para el desayuno

2026-06-12 • via Nuitee
F
Francisco • couple • ni
9
Pros:

El lugar

2026-06-11 • via Nuitee
S
Samantha • couple • us
9
Pros:

Comfortable bed, AC worked great, tasty breakfast.

Cons:

Could pretty easily hear the people in the room next to us.

2026-06-11 • via Nuitee
L
Leslie • solo_traveller • pa
9
2026-06-08 • via Nuitee
A
Annabelle Rd • solo_traveller • fr
6
Pros:

The bed was very good. The room was clean. Good location. Also nice breakfast included.

Cons:

The swimming pool was closed due to a bacteria detected...I was very disappointed as this is the only thing I wanted after a long trip. Also, the tv wasn't working and the receptionist told us that they didn't pay on time the redevance so the hotel has been blocked by the diffuser ..

2026-06-06 • via Nuitee
P
Portillo • solo_traveller • hn
10
Pros:

Me gustó todo, deseamos muy bien. Hay seguridad, todo limpio cómodo personal muy amable

Cons:

Los aires botan agua x la pared, es algo mínimo

2026-06-05 • via Nuitee
M
Maylor Quesada • extended_group • cr
10
Pros:

Laa instalación el aseo y el personal muy amables

Cons:

Nada todo bien

2026-06-04 • via Nuitee
M
Marco Antonio • solo_traveller • mx
9
Pros:

La ubicación y la alberca

Cons:

El estacionamiento está a una cuadra

2026-06-02 • via Nuitee
S
SILVIA • solo_traveller • cr
10
Pros:

La Ubicación

Cons:

Expectativa piscina pequeña pensé era mas grande pero es mas expectativa a malo

2026-06-01 • via Nuitee
T
Teresa • couple • cr
10
2026-06-01 • via Nuitee
A
AMADOR • couple • us
10
Pros:

Buena atención al cliente

2026-06-01 • via Nuitee