The St. Regis Jakarta

One of the top luxury hotels in Jakarta
- Service & Butler: Signature St. Regis butler service it was "amazing. Staff name is Rico if I'm not mistaken, thank you for being super helpful.
- Rooms: Spacious, clean, with balcony.
- F&B: Breakfast at Bel Étage was absolutely delicious with so much variety. Outstanding! 😇

We feel so blessed to have met Chef Styven who welcomed us so warmly during breakfast. He even brought us special dim sum, personally cooked to order by Chef Bayu according to our request.

Everything was amazing. We truly appreciate it and feel so blessed.

Warm regards,
Yanes Saraun Family

We’ve had a fantastic 4-night-stay at the modern-classical St. Regis Jakarta recently. Eventhough we’ve had many good hotel experiences, The St Regis Jakarta was the BEST.

From the first moment we arrived till the last, the attentive service from its staffs were incredible and it’s what made this hotel outstanding.

The attention to details of St Regis is not only to its luxurious interior decorations and hi-tech amenities but also to its butler service and dining experience.

Almost all the staffs we met were so attentive and polite. We would like to specially thank to Karen and Adli whom we met during breakfast sessions. They made our dining experience very enjoyable. Adli was so thoughtful that he brought us the herbal tea unexpectedly.
On our third night there, I was so surprised seeing a gift on the chest drawer at our room. Suddenly, I remembered Karen because I told her that I loved one of St Regis toiletries! That gesture made me speechless for a few minutes, indeed! Additionally, she even accompanied and helped us with our luggages to the parking area. She were with us till the last moment.
We were also grateful to have excellent housekeeping attendants who cared for our room neatly. Special thanks to Dewa and Wahed, whose simple gesture of providing us 2 paxs of praying mats after realizing our small praying mat, made our stay really meaningful. Their hand-written notes really touched us.

Last but not least, a grateful thank to Shafira who helped us extending our check-out time to 2 pm. Thank You St Regis!

Overall, we loved staying at The St Regis Jakarta and would love to return in the near future.🤲🏻

Wow! This hotel lives up to the hype, with everyone going above and beyond to help you in any way they can. One of the things that stood out was how every staff member completed the ask of the guests and then went on the ask if there was any other way they can assist- ask the staff member something about another department it’s not an issue of no, they go away and communicate with the correct people and get the request sorted. Another initial memory, which set the scene of my 13 night stay, was after travelling 25 hours I was sitting in the cafe having a sandwich and water while calling my family back home… it was not even 15s after I lent my phone against something that a staff member brought me a phone stand- I was shocked at the level of attentiveness and thoughtfulness on this occasion, as well as through my stay!

I stayed at the St. Regis Jakarta in July 2026 for a business trip.

Among a generally capable team, Pak Ihsan at the reception was the clear standout for me.

What impressed me was not any single grand gesture but the consistency. He was attentive without hovering, efficient without rushing, and genuinely helpful in a way that never felt rehearsed. Every request I made was handled promptly and correctly, and he followed up without being asked.

Perfect stay and will return soon.

Everything.

★★★★★

My stay at The St. Regis Jakarta was the perfect finale to my journey across Java, from the volcanic landscapes of East Java through the magnificent temples of Yogyakarta, and finally to Jakarta.

A special thank you to Fikri and the Butler Service team. What impressed me most was not simply the attentive service, but the genuine conversations we shared. Fikri took the time to learn about my journey across Java, listened with sincere interest, and generously shared his own perspectives on Indonesia’s history, culture, and heritage. After days spent exploring Java’s volcanoes, temples, and history, those conversations became a meaningful continuation of the journey itself.

Breakfast at Bel Étage was another highlight. My sincere appreciation goes to Chef Styven and the wonderful lady from the breakfast service team, whose warmth and attentiveness made the experience especially memorable. They took the time to understand my interests and preferences, recommended local specialties and jamu, and guided me through dishes and flavors that reflected Indonesia’s rich culinary heritage. Breakfast became more than a meal—it became another way to experience Java through its food, culture, and hospitality.

My thanks also go to Andy for the Sunday Boot Camp Workout at the Fitness Center. From warm-up and mobility exercises to cardio, coordination, flexibility, and strength training, he provided thoughtful coaching and encouragement throughout the session, making it a wonderful start to my final day in Jakarta.

I also thoroughly enjoyed The St. Regis Bar, The Rose Gourmand Deli, and The Spa at The St. Regis Jakarta, each of which reflected the same refinement, professionalism, and attention to detail that define this remarkable hotel.

Beautiful hotels can be found everywhere, but what makes The St. Regis Jakarta truly exceptional is its people. Thank you to Fikri and the Butler Service team, Chef Styven and the Bel Étage breakfast team, and Andy at the Fitness Center for making this the perfect finale to my journey across Java. I look forward to returning.

Personale e servizio ottimo , fa sentire molto mio aggio

We stayed for two nights at The St. Regis Jakarta. The check-in experience was excellent, and the Front Office team was exceptionally helpful. Ms. Lusiana and Ms. Laksmita extended a warm welcome to our family, setting a positive tone for our stay.

As our room was still being prepared upon arrival, the team thoughtfully arranged a temporary room for us while we waited. I greatly appreciated this gesture, as well as the clear communication regarding the expected readiness of our suite. Their professionalism and attentiveness were truly commendable.

Up to this point, I was very impressed with the service provided. However, after moving into our Caroline Astor Suite, I began to notice several areas that fell short of expectations. While the room itself functioned well, the high chair provided for our child was noticeably dirty, which was disappointing from a cleanliness standpoint.

In addition, the suite door did not lock properly due to a technical issue. More concerning was an incident at the spa, where my wife became locked inside because the door handle detached. Such maintenance-related issues should be addressed more proactively, particularly at a property of this caliber.

Regarding dining, our experience at Bel Étage was mixed. Dinner on the first evening was average, while the second evening was significantly better. I would like to extend my appreciation to Chef Idham for personally welcoming my family and ensuring a pleasant dining experience. The food quality and flavors on the second day were particularly enjoyable.

Breakfast continues to be one of the hotel's strongest offerings. The selection is extensive, and the overall quality has improved compared to my previous visits. However, my order of smoked salmon took an unusually long time to arrive, which detracted slightly from the experience.

I would also like to express my sincere gratitude to Ms. Laksmita for consistently taking excellent care of our family throughout our stay. This was my fourth visit to the hotel, and she has always demonstrated genuine hospitality and exceptional attention to guest needs.

Overall, while the service provided by the staff remained outstanding, the lack of improvement in certain maintenance and cleanliness aspects was disappointing. Given the standards associated with The St. Regis brand, I hope greater attention will be given to these areas to ensure a more consistent guest experience in the future.

Nice services 1000/10 ! , the staff the people , everything so perfect! Room also super nice

Everything was good, enjoy lunch at the drawing room and thanks for allow me to visit and enjoy dinner at bel etage. Many thanks for service recovery during my stay. I really appreciate it. Will be back again soon.

Service is more value

What an exceptional stay. Slightly wobbly start but recovered throughout the stay winding up with a brief upgrade to the Presidential Suite. Check in was slow. They were very busy. My Suite Night Upgrade delivered the Astor Suite which was superb. Dinner buffet was good if a bit pricey with excellent service. The bar had a nice vibe and really enjoyed a couple of drinks there. Breakfast was great (offered as Platinum member welcome option). Then to top the stay off there was an issue which meant they needed the room back early having been given a late check out until 4pm. They offered a move to the Presidential Suite and an extension of the late check out until 6pm. Now this represents outstanding service recovery. Overall I would say for luxury this is one of the best options in Jakarta.

Staff was super helpful. Food was great.

Midday coffee at The Drawing Room. The lobby lounge. Served impeccably by Septya (?). Very professional friendly polite lovely charming. Knew everything about House of Astor. Amazing service. Beautiful uniform. Was a credit to St Regis. Thankyou to her and a big thumbs up please. Employee of the month? Thanks. From Om Kuning. I'm back. Lol

My recent stay at The St. Regis Jakarta was nothing short of spectacular. Under the expert leadership of the Multi-Property GM, Oliver K., the hotel delivers the signature luxury and personalized service the brand is known for.

The culinary experience at Bel Étage was a particular highlight—the gelato was delicious, and the chocolate pastries at the buffet were fabulous. More importantly, the service was incredibly caring.

Special thanks to the manager Irkam, as well as Yovita, Maria, Ramnessa, Ramesh, and David for their attentive care.

I also want to recognize Yogi, my butler, for his faultless service, and Deva for a smooth check-in. Even for a brief stay, the team made me feel truly valued. This is undoubtedly one of the finest properties in the city.

My partner and I stayed at The St. Regis Jakarta in April 2026, and it was a joy from start to finish. Our room was beautifully appointed and impeccably maintained — spotless, comfortable, and with all the thoughtful touches you’d expect from a St. Regis property. The food was equally impressive; every meal we had on property, from breakfast to dinner, was excellent.
But what truly elevated our stay was the people.
A huge thank you to Joceline and Vanessa, both of whom were genuinely outstanding. They were attentive, warm, and unfailingly friendly throughout our entire stay, anticipating our needs and helping us with everything from recommendations around Jakarta to little personal touches that made us feel completely looked after. Their kindness was the highlight of the trip.
Our butler was equally wonderful — helpful, considerate, and quietly efficient. The signature St. Regis Butler Service really lives up to the brand promise here.
Beyond these standouts, every single staff member we encountered greeted us with a smile and a genuine willingness to help — from the front desk to housekeeping to the F&B team. That kind of consistency across an entire property is rare, and it reflects a strong service culture rather than just well-trained individuals.
We will absolutely be back. Thank you to Joceline, Vanessa, our butler, and the wider team for making our Jakarta trip so memorable.

My recent stay at The St. Regis Jakarta has not only restored our confidence in the property, it has firmly positioned itself as the most compelling address in the city.

I had the privilege of experiencing the Presidential Suite, and while the suite itself easily surpasses five-star expectations, it is the holistic experience that truly defines the stay.

Three elements, in particular, shaped my conviction:

(i) Thoughtful, exceptional hardware!

This visit completed my personal journey across every suite category at StR Jakarta, from Caroline Astor, Empire, and Metropolitan, to the Presidential Suite. What stands out is not just the aesthetic excellence, but the intentionality behind every design choice.

While the suites may be more modest in size compared to peers of similar calibre in Jakarta, they are remarkably well-conceived. Functionality is never compromised: no excessive walking distances, no awkward layouts, just intuitive, seamless living. The furniture strikes a rare balance between refined elegance and genuine comfort, elevating both form and function.

(ii) Impeccable attention to detail.

There is a quiet sophistication in the details. Fresh flowers, still a rarity in Jakarta, grace every room category. The signature sabrage ritual at the grand lobby adds a sense of occasion, while handwritten notes feel personal rather than perfunctory. The welcome amenities are not only generous, but thoughtfully curated and memorable. These touches, though subtle, leave a lasting impression.

(iii) Service that transcends expectations!

Much has been said about the service, and rightfully so. What distinguishes it, however, are two understated yet powerful qualities. First, the element of surprise and delight, the team’s anticipatory approach is both intuitive and deeply personalized, remembering preferences with remarkable precision. Second, an exceptional level of discretion, requests are handled seamlessly behind the scenes, with quiet coordination and no unnecessary fanfare. This combination is rare, particularly in a bustling city hotel, yet it is executed here with remarkable consistency, and continues to improve with each stay.

The St. Regis Jakarta has become, quite convincingly, the most assured and rewarding stay in Jakarta for us. It is a property we return to not just with confidence, but with genuine anticipation.