Olsupat Lodge

Hotels
8.4 (239 reviews)
Maasai Lodge Road Ongata Rongai , Nairobi , KE

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Beautiful location
Friendly staff
Good food
Cons:
Wi-Fi issues
Hot water problems
Noise from events

Categories

Cleanliness
8.01
The rooms were clean, but some issues with hot water were noted.
Service
8.98
The staff were friendly and helpful, providing good service throughout the stay.
Location
8.82
Beautiful location near Nairobi National Park with stunning views.
Room Quality
8.47
Rooms were spacious and had a nice balcony.
Amenities
7.5
Facilities were good, but some amenities like heated pool and responsive service were lacking.
Value for Money
8.46
Reasonable pricing for the quality of stay.
Food and Beverage
8.51
Food was very good with a diverse selection, although sometimes it ran out.
Overall Experience
8.48
A lovely stay with beautiful surroundings, marred slightly by a few service lapses.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 03:42

Property Description

Luxurious 3-Star Hotel in Nairobi

Outdoor Pool and Kids' Club: Enjoy a refreshing dip in the outdoor swimming pool or relax while your children have a blast at the kids' club.

Culinary Delights: Indulge in a variety of dining options including African and American cuisine at our on-site restaurant. Special dietary needs? No problem! We offer vegetarian, halal, and vegan options.

Entertainment and Relaxation: From evening entertainment to a children's playground, we have everything to ensure a fun and relaxing stay for you and your family.

Experience the perfect blend of comfort and convenience at Olsupat Lodge. Book now for an unforgettable stay in Nairobi!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.4
Based on 239 reviews
Cleanliness: 8.01
Service: 8.98
Location: 8.82
Room Quality: 8.47
Amenities: 7.5
Value for Money: 8.46
Food and Beverage: 8.51
Overall Experience: 8.48
P
Peter • couple • fi
8
2026-08-15 • via Nuitee
P
Patryk • solo_traveller • pl
8
2026-08-04 • via Nuitee
B
Barbara • solo_traveller • it
8
2026-08-04 • via Nuitee
I
Irina • couple • lt
9
Nice place surrounded by nature. Needs renovation.
Pros:

Nice place, very close to the Elephant nursery and Giraffe Center. In the nature with singing birds around, though also in the city. An amazing potential gem if renovated.

Cons:

It has many facilities, just they need to renovate all. Older hotel.

2026-07-17 • via Nuitee
X
Xavier • solo_traveller • be
7
Pros:

Bel etablissement . Jolie chambre avev vue magnifique et lit king size. Piscine agreable mais non chauffée.

Cons:

Manque d’eau chaude à la douche. Mauvaise habitude au restaurant de faire payer pkus que les prix affichés ! L’impression de se faire arnaquer de quelques euros à chaque repas...

2026-06-13 • via Nuitee
C
Corazzi • solo_traveller • it
7
Pros:

Il personale davvero in gamba sono stati simpaticissimi , la piscina

Cons:

Nel bagno non ce il bidet, il servizio è piuttosto lento

2026-05-11 • via Nuitee
M
Munizaga • solo_traveller • cl
10
Pros:

La habitación era enorme y muy linda, cinnuna vista maravillosa. El desayuno exquisito, abundante y variado. La piscina muy rica. Es un hotel ideal para relajarse en contacto con la naturaleza.

Cons:

Queda lejos de todo, pero está bien si uno quiere desconectarse y relajarse.

2026-04-26 • via Nuitee
C
Christophe • couple • fr
5
Cons:

Pas d'eau chaude dans les chambres

2026-04-25 • via Nuitee
P
Panagiotis • couple • gr
10
Pros:

Wonderful and peaceful location!
Super clean and organized!
Kind, cheerful and always present to help personel.
Each on of the people working there (reception, chefs, baristas, service) has made this experience memorable and definitely a place we would love to visit again!! :)

2026-04-23 • via Nuitee
P
Przemyslaw • couple • pl
8
Pomimo małych braków, jestem bardzo zadowolony.
Pros:

The location is excellent.
The pool, surroundings, and restrooms are all excellent.
The restaurant is very good.
Very good meals.

Cons:

Frequent hot water outages. Poor Wi-Fi signal quality.
They need to work on cleanliness in the dining areas.

2026-04-07 • via Nuitee
M
Marion • family_with_children • de
10
Pros:

Super nettes Personal, Upgrade auf Balkonzimmer lohnende Investition, Essen war großartig

2026-04-06 • via Nuitee
R
Rosemary • couple • ke
7
Great
Pros:

Perfect location, only didn't find some vegetables for breakfast but everything else was great

2026-01-20 • via Nuitee
F
Fiona • couple • ke
9
Pros:

The staffs are welcoming, friendly, the rooms are clean.
We enjoyed our stay.

2026-01-19 • via Nuitee
A
Audrey • solo_traveller • fr
6
Merci à Antonia pour son service au restaurant
Pros:

Localisation bien si on veut être dans la nature

Cons:

La cuisine du restaurant délai d'attente très long
Pas tous les aliments de disponible comme proposé sur le menu
Qualité de cuisson et présentation à revoir + choix et variété du menu

2026-01-19 • via Nuitee
S
Shabbir • family_with_children • ae
8
2026-01-16 • via Nuitee
T
Taher Ali Mansoor • family_with_children • kw
9
Pros:

The cleanliness and service

Cons:

The location is too isolated

2026-01-16 • via Nuitee
S
Shelani • solo_traveller • ke
9
Absolutely wonderful!! Definitely want to go back.
Pros:

Location is beautiful, such a comfortable bed and beautiful room with a view of the sunrise. The water of the pool was excellent in the morning and the fresh air, away from too much city is just right for me!

Cons:

Not sure why, but the water was not warm in the morning. It quickly went cold.
There was a strange boy who stared for way too long, it made me very uncomfortable.

2026-01-14 • via Nuitee
T
Tina • family_with_children • at
9
Pros:

Ich habe einen wunderbaren Aufenthalt in der Olsupat Lodge und kann diese Unterkunft absolut weiterempfehlen.
Mein großes Deluxe-Zimmer war wunderschön, sehr geschmackvoll eingerichtet und jederzeit top sauber. Insgesamt ist die Lodge der perfekte Ort, um dem Trubel der Großstadt Nairobi zu entfliehen und richtig zu entspannen.
Die Lage ist etwas ganz Besonderes: Direkt am Nationalpark – ich konnte tatsächlich Giraffen von meinem Balkon aus beobachten! Die gesamte Anlage ist sehr grün, liebevoll gepflegt und angenehm ruhig. Die Pools sind toll und laden zum Abschalten ein.
Das Personal ist außergewöhnlich freundlich, herzlich und aufmerksam. Man fühlt sich wirklich umsorgt. Gerade als allein reisende Frau habe ich mich hier jederzeit sicher, wohl und sehr gut aufgehoben gefühlt – das ist mir besonders wichtig.
Auch das Essen ist fantastisch. Man sollte etwas Zeit einplanen und früh genug bestellen, da alles frisch zubereitet wird – aber genau das merkt man auch. Es lohnt sich absolut! Besonders empfehlen kann ich das Chicken Cashew Nuts, den Spinat und das Kartoffelpüree – alles unglaublich frisch und wirklich sehr, sehr, sehr gut.
Der Service insgesamt ist tipptopp: tägliche Zimmerreinigung, Wäscheservice, Roomservice (den ich zweimal genutzt habe) – alles hat reibungslos funktioniert.
Einziger kleiner Nachteil ist die Anfahrt: Man muss eine stark befahrene Straße nutzen, und vor allem zwischen 16 und 19 Uhr kann es von Nairobi aus sehr lange dauern. Der letzte Teil der Strecke ist zudem nicht mehr befestigt, ein gutes, geländetaugliches Fahrzeug ist hier definitiv von Vorteil.
Hat man es aber erst einmal geschafft, wird man mit einem absolut wunderbaren Ort zum Entspannen belohnt.
Ich würde jederzeit wiederkommen!

2026-01-10 • via Nuitee
M
Moiz • couple • ae
7
Value for money but to reach to the resort was difficult
Pros:

Atmosphere

Cons:

The roads to the property

2026-01-09 • via Nuitee
R
REY • family_with_children • ke
8
2026-01-04 • via Nuitee