Novotel Makkah Thakher City

Hotels
Novotel
8.4 (17836 reviews)
Al Andalus Dist P O Box 4575 Makkah Al Mukarama 24237 , Makkah , sa

Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Cleanliness
Helpful staff
Comfortable rooms
Good amenities
Value for money
Cons:
Location far from Haram
Overwhelmed shuttle service
Busy during peak times

Categories

Cleanliness
8.23
Multiple reviews praised the cleanliness.
Service
8.6
Most guests appreciated the staff's helpfulness.
Location
8.04
Location received mixed reviews, being far from Haram.
Room Quality
8.39
General sentiment was positive about room comfort.
Amenities
8.52
Facilities such as shuttles and parking were well-received.
Value for Money
8.68
Guests felt that the price was reasonable for the services provided.
Food and Beverage
8.33
Breakfast options were mentioned positively.
Overall Experience
8.4
Overall experiences were frequently described as very good.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 14:09

Property Description

Luxurious Accommodation
Novotel Makkah Thakher City, located just 5.2 km from Hira Cave, offers elegant air-conditioned rooms with modern amenities like a flat-screen TV and a private bathroom. Enjoy a comfortable stay with free WiFi and room service at this 4-star hotel.

Convenient Facilities
Indulge in a delicious buffet breakfast at the hotel's restaurant, or grab a snack at the on-site bar. Take advantage of the fitness centre, free parking, and business area during your stay. The 24-hour front desk ensures all your needs are met promptly.

Nearby Attractions
Explore Makkah's popular attractions such as the Makkah Museum and Zamzam Well, both just a short drive away. With Masjid Al Haram located 7.4 km from the hotel, Novotel Makkah Thakher City offers a perfect blend of convenience and comfort.

Ready to experience luxury and convenience in Makkah? Book your stay at Novotel Makkah Thakher City now!

Important information:

Free daily shuttle service to and from Al Haram Al Makki every hour for 24 hours.

During the holy month of Ramadan, the breakfast will be served as Sahour and Dinner will be replaced by IFTAR From dinner

Staying in Makkah during the period from 18 April to 31 May 2026 requires a valid Hajj/Work permit or ID issued in Makkah City
Guests without the required permit may be denied entry or accommodation during this period.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 17836 reviews
Cleanliness: 8.23
Service: 8.6
Location: 8.04
Room Quality: 8.39
Amenities: 8.52
Value for Money: 8.68
Food and Beverage: 8.33
Overall Experience: 8.4
المسعودي solo_traveller sa
1
2026-05-23 via Nuitee
N
Nor Rizan Binti Kamis solo_traveller my
5
Pros:

Room

Cons:

Nothing

2026-05-23 via Nuitee
A
Abdulwahid family_with_children ye
9
Great
Pros:

Everything

Cons:

Nothing

2026-05-23 via Nuitee
M
Mohammed family_with_children sa
3
Very bad management, location is good
Pros:

The location is nice , just remember to ask taxi to stop you on abdulaziz door for haram

Cons:

The waiting i came 3 o'clock one hour before check in and they didn't check me in until 6 o'clock and they have not compensate me for these 3 hours

2026-05-23 via Nuitee
J
Jasem extended_group kw
1
2026-05-22 via Nuitee
S
Subah solo_traveller sa
8
2026-05-22 via Nuitee
A
Aishah family_with_children sa
10
2026-05-22 via Nuitee
العيسى extended_group sa
10
ممتعه ومريحه بس الغرفه كان ناقصه خدمات مثل المناديل والشاي والقهوة والسليبر منطقة الكوفي فوق فاضيه مافي خدمات اتوقع مقفل
Pros:

هادي ونظيف

Cons:

كان في انتظار ، الباصات زحمه وتوقف في مواقف بعيد عن الحرم تعبنا من المشي
أنا اخذته قبل كم سنه كان يوقف اقرب للحرم

2026-05-22 via Nuitee
M
Mohamed family_with_children kw
3
2026-05-22 via Nuitee
A
Amar couple ae
6
2026-05-21 via Nuitee
عبدالمحسن بن ناصر family_with_children sa
10
Pros:

كل شي

Cons:

كل شيء تمام

2026-05-21 via Nuitee
M
Morad couple it
1
2026-05-21 via Nuitee
عبدالمحسن بن ناصر family_with_children sa
10
Pros:

كل شيء

Cons:

كل شيء تمام

2026-05-21 via Nuitee
خالد family_with_children sa
10
2026-05-20 via Nuitee
J
jmmaz solo_traveller sa
10
2026-05-20 via Nuitee
عبير extended_group sa
10
Pros:

نظيييف

Cons:

عدم الرد ع الهاتف

2026-05-20 via Nuitee
المهيب solo_traveller qa
8
2026-05-19 via Nuitee
Q
Qurratu couple my
8
2026-05-19 via Nuitee
H
HANI extended_group sa
7
2026-05-19 via Nuitee
A
Alam solo_traveller sa
5
2026-05-19 via Nuitee