Novotel Makkah Thakher City

Hotels
•
Novotel
8.4 (18301 reviews)
Al Andalus Dist P O Box 4575 Makkah Al Mukarama 24237 , Makkah , SA
+966 12 561 9999

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Cleanliness
Helpful staff
Comfortable rooms
Good amenities
Value for money
Cons:
Location far from Haram
Overwhelmed shuttle service
Busy during peak times

Categories

Cleanliness
8.23
Multiple reviews praised the cleanliness.
Service
8.6
Most guests appreciated the staff's helpfulness.
Location
8.04
Location received mixed reviews, being far from Haram.
Room Quality
8.39
General sentiment was positive about room comfort.
Amenities
8.52
Facilities such as shuttles and parking were well-received.
Value for Money
8.68
Guests felt that the price was reasonable for the services provided.
Food and Beverage
8.33
Breakfast options were mentioned positively.
Overall Experience
8.4
Overall experiences were frequently described as very good.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 14:09

Property Description

Luxurious Accommodation
Novotel Makkah Thakher City, located just 5.2 km from Hira Cave, offers elegant air-conditioned rooms with modern amenities like a flat-screen TV and a private bathroom. Enjoy a comfortable stay with free WiFi and room service at this 4-star hotel.

Convenient Facilities
Indulge in a delicious buffet breakfast at the hotel's restaurant, or grab a snack at the on-site bar. Take advantage of the fitness centre, free parking, and business area during your stay. The 24-hour front desk ensures all your needs are met promptly.

Nearby Attractions
Explore Makkah's popular attractions such as the Makkah Museum and Zamzam Well, both just a short drive away. With Masjid Al Haram located 7.4 km from the hotel, Novotel Makkah Thakher City offers a perfect blend of convenience and comfort.

Ready to experience luxury and convenience in Makkah? Book your stay at Novotel Makkah Thakher City now!

Important information:

Free daily shuttle service to and from Al Haram Al Makki every hour for 24 hours.

During the holy month of Ramadan, breakfast will be served as Sahour, and Dinner will be replaced by Iftar.

Makkah entry during the HAJJ season will require an official HAJJ permit, Work Permit or Local ID issued in Makkah.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM

Location

Guest Reviews

8.4
Based on 18301 reviews
Cleanliness: 8.23
Service: 8.6
Location: 8.04
Room Quality: 8.39
Amenities: 8.52
Value for Money: 8.68
Food and Beverage: 8.33
Overall Experience: 8.4
عبدالهادي • couple • sa
10
اسعدنا تعاونهم معنا كانو جدا لطيفين
Pros:

اسلوب الموظفين ونظافة المكان وانشراحه

Cons:

لا شي

2026-10-14 • via Nuitee
W
Waqas • couple • sa
9
Pros:

Everything was good, clean, comfortable, good staff

2026-10-14 • via Nuitee
M
Mujahid • couple • in
10
Short and sweet stay,, very good service
Pros:

Excellent

Cons:

Very clean

2026-10-13 • via Nuitee
I
ismaiel • solo_traveller • sa
10
Pros:

نظافة المكان و وساعة الغرف

Cons:

لا شيء

2026-10-13 • via Nuitee
J
Jamal • couple • sa
8
بشكل عام يعتبر جيد ولكن وقت دخول الفندق سيئو
Pros:

يوجد مشكلة في تحكم التكييف

Cons:

بعض موظفات الرسبشن تحتاج تكرير الطلب عليها اكثر من مرة

2026-10-12 • via Nuitee
A
Algamdi • solo_traveller • sa
10
Pros:

موظف الاستقبال اعتقد اسمه ناصر الحربي بشوش ومرحب ولا قصر الله يوفقه والفندق ممتاز من ناحية الخدمة والنضافه والراحه وعندهم باصات توصل للحرم كل نص ساعه مجاناً الله يكتب اجرهم ، عندي عتب وملاحظة ان الحمام مافيه مويه حاره

Cons:

وصلت متأخر بعد 11 الليل ولا قبلو تسجيل الدخول اضطريت ادفع زياده عشان اسجل دخول ، ان كان فيه امكانيه ليش تضيقون ع الزائر + الحمام مافيه مويه حاره

2026-10-12 • via Nuitee
تركي • solo_traveller • sa
10
2026-10-12 • via Nuitee
F
Fatimah • solo_traveller • jo
10
Pros:

طاقم الموظفين تعامل احترافي

2026-10-12 • via Nuitee
إبتسام • solo_traveller • sa
10
Pros:

النظافة الهدوء الخدمات

Cons:

مواقف الباص للحرم مره متعب المشي مكان بعيد حتى لو توفروا قولف لتوصيل لأقرب نقطة من الحرم
صعب التكرار لنزول للصلاة بهذا البعد

2026-10-12 • via Nuitee
M
Majd • family_with_children • ma
6
Ok overall
Pros:

The room, the prayer room and the gym at the hotel. Also, the shuttle bus service to Haram is good.

Cons:

Check-in staff's behaviour.

2026-10-12 • via Nuitee
S
soliman • couple • ae
8
I will choose it in my future visits
Pros:

Clean

Cons:

Distance

2026-10-12 • via Nuitee
S
Sama • couple • us
8
2026-10-12 • via Nuitee
E
Eslam • solo_traveller • ae
8
Pros:

Very good and clean

Cons:

Clean

2026-10-11 • via Nuitee
O
omar • family_with_children • sa
9
اسكن فية باستمرار
Pros:

كل شئ حلو

Cons:

لاشئ

2026-10-11 • via Nuitee
القحطاني • couple • sa
10
2026-10-11 • via Nuitee
T
Tamer • couple • eg
10
‏تجربة ممتازة بنصح أي حد يجربها
Pros:

موقع المكان والتعامل كان كتير حلو

Cons:

خدمه ممتازه اهتمام في النزيل تعامل ممتاز

2026-10-10 • via Nuitee
J
Jbreen • extended_group • sa
9
2026-10-10 • via Nuitee
H
Husnan • couple • gb
10
2026-10-10 • via Nuitee
R
Ramzi • couple • jo
6
2026-10-10 • via Nuitee
البدوي • solo_traveller • sa
10
2026-10-10 • via Nuitee