Hilton Garden Inn Nashville West End Avenue

Hotels
•
Hilton Garden Inn
9 (362 reviews)
100 Murphy CT , Nashville , US
+1 615-383-4005

listing image 1
Show all photos
Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Clean and comfortable rooms
Great location
Cons:
Parking challenges
High costs for amenities
Inconsistent housekeeping

Categories

Cleanliness
8.33
The room and bed seemed clean enough, but there were issues with the bathroom cleanliness in one review.
Service
9.8
The front desk staff and other employees were frequently praised for their friendliness and helpfulness.
Location
9.34
Great location noted in various reviews, very convenient to everything needed.
Room Quality
9.29
Rooms were commonly reported to be clean, comfortable, and well-maintained.
Amenities
8.82
Amenities like the rooftop pool and restaurant were positively highlighted.
Value for Money
8.28
Some complaints about price relative to amenities/costs (e.g., parking and water bottles).
Food and Beverage
8.83
Dining services received positive remarks, but some found prices to be high.
Overall Experience
9.3
Overall, guests had a very enjoyable experience, planning to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 11:59

Property Description

Luxurious Amenities

The Hilton Garden Inn Nashville West End Avenue offers a range of luxurious amenities, including a seasonal outdoor swimming pool, fitness centre, and a shared lounge and terrace. Guests can relax and unwind in style during their stay.

Dining Experience

Indulge in a delightful dining experience at the hotel's restaurant. Enjoy delicious meals in a cozy atmosphere without having to leave the comfort of the hotel.

Convenient Location

Located just 1.7 km from The Parthenon and 2 km from Vanderbilt University, the hotel provides easy access to popular attractions. With Nashville International Airport only 15 km away, travel convenience is guaranteed.

Book your stay at Hilton Garden Inn Nashville West End Avenue for a memorable and comfortable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BNA

Location

Guest Reviews

9
Based on 362 reviews
Cleanliness: 8.33
Service: 9.8
Location: 9.34
Room Quality: 9.29
Amenities: 8.82
Value for Money: 8.28
Food and Beverage: 8.83
Overall Experience: 9.3
A
Adrienne • family_with_children • us
10
It was a nice place to stay.
Pros:

Easy access from the hotel to downtown

Cons:

The alarm going off on our floor and getting quick information about the issue.

2026-09-18 • via Nuitee
G
Greg • couple • us
10
2026-09-11 • via Nuitee
J
Joanie • couple • us
9
2026-09-09 • via Nuitee
L
Loretta • family_with_children • us
8
It was pleasant and quiet. Staff were very friendly and polite!
Pros:

It was convenient the staff were very friendly and helpful!

Cons:

Only thing I didn’t like was that there were not any dressers chest etc. The details said they had drawers or compartments underneath the bed for clothing but there wasn’t any. No closet space either. However this is a Micro hotel so it kinda makes sense. Having storage underneath the bed would have been great! Also the hair dryer definitely needs updating!

2026-09-08 • via Nuitee
J
Jean • couple • fr
8
2026-09-07 • via Nuitee
K
Kimberly • family_with_children • us
9
2026-09-04 • via Nuitee
H
Hornsby • family_with_children • us
9
2026-08-23 • via Nuitee
M
Matan Moshe • solo_traveller • il
9
2026-08-23 • via Nuitee
M
Mike • solo_traveller • us
8
Pros:

Convenience, comfortable beds and very clean rooms, parking garage is an added bonus...restaurant has reallygood food and variety....multiple stays and always on point.

Cons:

Building sets too close to ramp and the loud mufflers of sports cars kicking it in to merge gets very annoying early morning...

2026-08-11 • via Nuitee
D
Dasha • solo_traveller • us
8
2026-08-10 • via Nuitee
M
Mehrshad • couple • us
8
Good location, Polite staff, poor housekeeping
Pros:

Staff were polite. Yet the housekeeping was very poor. Our shower curtain had several holes, shower gel bottle was empty and took couple days and repeated requests to fill it up. No hand soap, no shower cap. very poor house keeping in general.

Cons:

Poor house keeping

2026-08-03 • via Nuitee
N
Nalani • solo_traveller • us
10
Pros:

Everything about it was great just the morning staff was very rude

Cons:

The staff when checking out was very rude .

2026-07-24 • via Nuitee
S
Sabrina • solo_traveller • us
10
Pros:

Bathroom and shower

Cons:

Pillows were too soft

2026-07-13 • via Nuitee
J
Justene • couple • us
1
2026-07-13 • via Nuitee
S
Swara • extended_group • us
8
2026-07-09 • via Nuitee
S
Stuart • solo_traveller • us
10
2026-07-05 • via Nuitee
A
Ariel • solo_traveller • us
10
2026-07-03 • via Nuitee
A
Alan • solo_traveller • ca
9
2026-07-01 • via Nuitee
D
Donna • couple • us
5
Very clean nice place,good location but unsatisfied charged $30 more for parking without telling us
Pros:

Beautiful hotal and very clean

Cons:

They charged us $30 more dollars for parking they said. But when we first came in they said it was just for hold money on our card then next morning I asked them about the charge and it coming off thwy said no it is for parking. That was never said once to me before or Show anywhere. Also the parking lot was very small and shared with apartments. It is a very nice clean hotal and location good. I just wish we would have been told about the chargers before hand and full price. I am disappointed in that.

2026-06-24 • via Nuitee
J
J • solo_traveller • us
10
2026-06-23 • via Nuitee