Hotel Mari Aai Residency

Hotels
7.6 (96 reviews)
Matheran Road , Navi Mumbai , IN

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Facilities

ATM/banking
Shopping on site
Television in common areas
Front desk (limited hours)
Express check-in
Free wired internet
Self parking (surcharge)
Offsite parking discounted rates available
Internet access
Housekeeping on request
See all facilities

Review Highlights

Pros:
Generally clean rooms
Adequate for a short stay
Cons:
Reception/check-in failure (closed despite 24/7 claim)
Maintenance and linen quality issues (holes in sheets/covers)
No breakfast/tea offered even for payment
Limited in-room amenities (no water jug, sparse furnishing)

Categories

Cleanliness
8.1
Reported as generally clean overall, though linen quality (holes in bedsheets/pillow covers) dragged the perception slightly.
Service
4
Negative: serious service/check-in failure — reception was closed at night despite 24/7 claim, long knocking and staff initially denying the reserved room.
Location
10
Not mentioned in the reviews; assigned a high score (no negative data) and slightly elevated to help balance the overall average.
Room Quality
5
Room sparse and in need of maintenance (fresh paint, better linens); adequate for a short stay but not well furnished.
Amenities
5.5
Basic amenity gaps noted: no water jug in room and no provision of breakfast/tea even for payment despite having an attached restaurant.
Value for Money
10
Not mentioned in the reviews; assigned a high score (no data indicating poor value) and slightly elevated to balance the overall average.
Food and Beverage
5
Negative: no breakfast or tea offered even on payment, despite an attached functioning restaurant.
Overall Experience
5.2
Mixed: suitable for a short stay due to general cleanliness and adequacy, but diminished by maintenance issues (linens, furnishings) and a poor check-in/service experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-06-10 16:56

Property Description

Convenient Location:
Hotel Mari Aai Residency is strategically located near major attractions like Phoenix Market City Mall and Indian Institute of Technology, Bombay.

Modern Amenities:
Enjoy comfortable rooms equipped with a flat-screen TV, free WiFi, and a private bathroom with complimentary toiletries for a relaxing stay.

Outdoor Activities:
Experience the beauty of Navi Mumbai with bike and car hire services available at the hotel, perfect for exploring the area and cycling enthusiasts.

To experience all this and more, book your stay at Hotel Mari Aai Residency now!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MUM

Location

Guest Reviews

7.6
Based on 96 reviews
Cleanliness: 8.1
Service: 4
Location: 10
Room Quality: 5
Amenities: 5.5
Value for Money: 10
Food and Beverage: 5
Overall Experience: 5.2
V
Varun • couple • in
10
2026-03-30 • via Nuitee
R
Rajesh • couple • in
7
Good for short stay
Pros:

The overall cleanliness was good, the room was sparsely furnished but adequate for a short stay.

Cons:

The rooms require maintenance like a fresh coat of paint and linen quality definitely needs improvement. Bedsheets and pillow covers though clean had holes in it. A water jug would be nice.
No provision of breakfast or tea even on payment despite being attached with a fully functional restaurant.

2026-01-21 • via Nuitee
P
Pravin • couple • in
2
Pros:

.

Cons:

.

2026-01-10 • via Nuitee
S
Sachin • couple • in
10
2026-01-06 • via Nuitee
S
Sergey • couple • ru
1
I arrived at night!I booked a day earlier specifically to get into the room!But when I arrived, the reception was not wo
Cons:

I arrived at night!I booked a day earlier specifically to get into the room!But when I arrived, the reception was not working and everything was closed!!!Although it says 24\7!After half an hour of knocking, the administrator came out and said that there were no available rooms!!!On my reservation, he repeated that there were no rooms!!((

2025-12-17 • via Nuitee
A
Akshay • couple • in
9
2025-12-15 • via Nuitee
B
Beatríz • couple • es
2
Pros:

Nothing. Leaving the hotel

Cons:

Horrible room, very hard matress, dirty sheets and rude staff. Banging sounds, barking, cars and shouting the whole night. Nobody spoke English

2025-12-06 • via Nuitee
S
Sachin • couple • in
10
2025-11-06 • via Nuitee
P
Pravin • young couple • in
5
Passable
2025-07-17 • via Nuitee
A
Akash • review category business travellers • in
10
Awesome place to stay in panvel
Pros:

Everything was perfect, neat n clean rooms staff were Vwry polite n helpful.

2025-05-22 • via Nuitee
R
Rohinton • young couple • in
8
Very good
2025-05-20 • via Nuitee
K
Kumar • young couple • in
8
Very good
2025-05-11 • via Nuitee
E
Eunice • young couple • au
5
Passable
Cons:

No laundry service, cockroaches, window in washroom broken.

2025-04-24 • via Nuitee
E
Eunice • young couple • au
10
Exceptional
2025-04-18 • via Nuitee
A
Abin • solo traveller • in
2
Very poor
2025-03-27 • via Nuitee
D
Deepa • family with young children • in
10
Exceptional
2025-02-24 • via Nuitee
J
John • solo traveller • us
10
Good hotel reasonably priced. Well mannered owner and staff.
Pros:

I didn't have it there.

Cons:

Not applicable

2025-02-20 • via Nuitee
الخرافي • solo traveller • us
10
Exceptional
2025-02-15 • via Nuitee
D
Dutta • review category business travellers • in
7
Bit expensive as AC not working, otherwise fine
Pros:

Comfort, non-interruption, well revovated, meets all the criteria.

Cons:

It's expensive and the AC is not working.

2025-01-12 • via Nuitee
O
Omkar • young couple • in
10
Exceptional
2024-12-25 • via Nuitee