The Sentra Manado

Hotels
7.7 (30 reviews)
Jalan Ir. Soekarno , Manado , ID
+62 431 7290488

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Paid
Children allowed

Facilities

Fitness facilities
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Great value
Excellent service
Clean facilities
Cons:
High late check-in fee
Towels not ready
Broken window lock

Categories

Cleanliness
7.7
The hotel was clean overall, but some issues were mentioned.
Service
8.2
Service was excellent, as mentioned in the review regarding attentive staff.
Location
6.7
The location is not near the center, requiring transport.
Room Quality
7.7
Rooms were satisfactory but some amenities were missing.
Amenities
7.7
Amenities described as good but some were not available.
Value for Money
8.2
Considered good value based on service and cleanliness.
Food and Beverage
8.2
Food was affordable and well-rated in reviews.
Overall Experience
7.2
Overall experience positive despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 06:19

Property Description

Luxurious Amenities
The Sentra Manado offers a range of luxurious amenities for guests to enjoy during their stay. From the fitness centre and indoor pool to the beautiful garden and terrace, there are plenty of options for relaxation and recreation.

Comfortable Accommodations
Each room at The Sentra Manado is designed with guest comfort in mind. With air conditioning, flat-screen TVs, and private bathrooms stocked with free toiletries, guests can unwind in style after a day of exploring Manado.

Convenient Location
Located just a short distance from Manado Harbor and Mount Lokon, The Sentra Manado provides easy access to key attractions. Additionally, with a paid airport shuttle service available, guests can enjoy a hassle-free journey to and from the hotel.

Experience luxury, comfort, and convenience at The Sentra Manado - book your stay now!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.7
Based on 30 reviews
Cleanliness: 7.7
Service: 8.2
Location: 6.7
Room Quality: 7.7
Amenities: 7.7
Value for Money: 8.2
Food and Beverage: 8.2
Overall Experience: 7.2
A
Alan • solo_traveller • cn
10
2026-09-12 • via Nuitee
N
Nina • solo_traveller • nl
10
Pros:

Close to the airport, big clean luxurious rooms. Swimming pool and gym are really good. Restaurant is amazing such as the bar and the staff is very polite and helpful.

Cons:

.

2026-09-11 • via Nuitee
M
Michael • solo_traveller • au
7
Cons:

On line checkin

2026-08-26 • via Nuitee
N
Niels • solo_traveller • dk
10
2026-08-20 • via Nuitee
V
Vincent • family_with_children • fr
6
2026-08-13 • via Nuitee
A
Alan • solo_traveller • cn
10
2026-07-25 • via Nuitee
D
damon • extended_group • au
10
very pleasant
Pros:

this hotel was very clean and tidy, exceeded our expectations. great food in the restaurant. bar was relaxing as well.
atmosphere and cleanliness.
food at Japanese restaurant
bar was good and clean areas

Cons:

i only could stay for 1 night, could have stayed longer

2026-06-30 • via Nuitee
T
Thomas • couple • ch
7
2026-06-22 • via Nuitee
J
Joelle • family_with_children • ca
9
Le buffet du petit déjeuner est vraiment incroyable et le personnel très très gentil. La chambre était grande et même si
Pros:

Proximité de l’aéroport (taxi 15 min). Le petit déjeuner buffet est délicieux et variés. Le personnel est très souriant et aidant. L’hôtel est accommodante, car mon vol a été déplacé d’une journée et ils ont accepté de déplacer ma nuit sans frais.

Cons:

L’eau de la piscine est un peu fraîche selon mon fils de 8 ans, mais moi je l’ai trouvé rafraîchissante avec la chaleur extérieure.

2026-05-14 • via Nuitee
M
Michael • couple • au
7
2026-04-16 • via Nuitee
T
Tuuk • couple • id
8
Cons:

Biaya late check in nya terlalu mahal

2025-12-19 • via Nuitee
J
JOONEON • couple • kr
2
The basic supervision lacks.
Pros:

Nearest hotel to the airport, especially for the travelers who arrive late at night.

Cons:

Towels were not ready.
Water drain really sucks.
The lock of the sliding window was broken.

2025-10-30 • via Nuitee
A
ALEX • solo_traveller • es
10
Un hotel muy bueno, barato y lujoso
Pros:

Muy buen sin ninguna duda. El servicio, la habitación la piscina, comer dentro del hotel muy barato y bueno. Todo muy limpio, y el trato excelente. Si tengo que volver a Manado repetiría sin duda!

Cons:

Por decir algo la ubicación. No está cerca del centro y necesitas coche o moto para llegar al centro.

2025-09-14 • via Nuitee
H
Hendrik • young couple • id
8
Very good
2025-01-30 • via Nuitee
S
Samuel • family with young children • au
6
Pleasant
2025-01-30 • via Nuitee
S
Semsa • young couple • au
3
Terrible
Pros:

I was trying to get in touch with you to request the refund for the room we paid

We are from Australia and we had early flight at 4am

The Managemnet assigned the room for us on the 5th floor together with a big wedding group
All night kids were running screaming knocking on our door

There was so much noise and we couldn’t sleep.

I went down to reception area and complained to the duty manager who didn’t care.

Please refund me my money
We didn’t sleep all night and were under so much stress

Cons:

Nothing
Staff terrible

2025-01-22 • via Nuitee
M
Matthew • review category business travellers • au
7
Good
2024-09-25 • via Nuitee
W
Wolf-daniel • young couple • de
8
Very good
2024-09-01 • via Nuitee
M
Maksa • family
6
Pros:

It’s ok

2024-08-25 • via Nuitee
M
Maarten
10
Goed verblijf dicht bij luchthaven
Pros:

Super mooi verblijf. Lekker zwembad en goed eten. Ook de gym was goed!

Puntje voor verbetering:
we kregen geen gratis water bij lunch en diner. Het was ook niet de bedoeling dat we dat pakte want dat hoorde bij het buffet en niet bij a la cart.

2024-08-02 • via Nuitee