The Charlton Boutique Hotel

Hotels
7.9 (1524 reviews)
London Road , Cheltenham , GB

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Heating
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Large warm room
Good selection of channels
Clean and comfortable room
Easy parking
Great food in restaurant
Cons:
Cold room on arrival
Inadequate heating
Poor service
Leaking radiator
Dirty bedding

Categories

Cleanliness
7.49
Multiple complaints regarding cleanliness and maintenance issues.
Service
8.46
Inadequate response from staff regarding heating issues and overall complaints.
Location
8
Discontent over location described as dreadful.
Room Quality
6.95
Numerous issues with room comfort and maintenance receiving negative feedback.
Amenities
8.98
Positive feedback on easy parking and nice coded access.
Value for Money
6.94
Comments indicate expectations of better value given the service quality.
Food and Beverage
7.49
Mixed reviews; specific complaints about breakfast preparation and options.
Overall Experience
8.86
Some positive experiences noted but overshadowed by significant issues and complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 02:55

Property Description

Luxurious Accommodation:
The Charlton Boutique Hotel, nestled in Cheltenham, offers a luxurious stay just 17 km from Kingsholm Stadium. Each room is elegantly designed with a desk, flat-screen TV, and private bathroom, ensuring a comfortable retreat for guests.

Charming Amenities:
This boutique hotel boasts a garden, terrace, and a restaurant where guests can unwind and indulge in delicious meals. With a bar on-site, relaxation and entertainment are just steps away. Free private parking adds convenience to your stay.

Nearby Attractions:
Explore the beauty of Cheltenham with attractions like Sudeley Castle and Gloucester Cathedral just a short distance away. For those looking to venture further, Cotswold Water Park is 34 km from the hotel, offering a perfect day trip destination.

Book your stay at The Charlton Boutique Hotel for a memorable and relaxing experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHX

Location

Guest Reviews

7.9
Based on 1524 reviews
Cleanliness: 7.49
Service: 8.46
Location: 8
Room Quality: 6.95
Amenities: 8.98
Value for Money: 6.94
Food and Beverage: 7.49
Overall Experience: 8.86
J
Josh • solo_traveller • gb
10
Comfortable stay and very convenient
Pros:

Easy self checkin access, very comfortable bed, suitable amenities for a short stay. Short drive to town.

Cons:

Front door was a little tricky to open, took me a few tries to get in, although I had had a few beers :)

2026-10-24 • via Nuitee
A
Ashley C • couple • gb
8
Pros:

Chose to stay here as we did the Cotswolds Way. The fish and chips at the restaurant were lovely and the staff were pleasant.

Cons:

It's in need of updating, our room was closest to the busy road so it was a little noisy. But I would stay here again.

2026-10-20 • via Nuitee
F
FIONA • couple • au
8
Pros:

A very comfortable stay. This was our second stay at the Charlton Boutique Hotel and it lived up to our expectations.

2026-10-19 • via Nuitee
R
Radmila • couple • au
8
Great for an overnight for the area
Pros:

Rooms clean and a good size

Cons:

Bathroom shower head made tripping noise during the night . FYI get staff to check soap in shower has soap in containers

2026-10-19 • via Nuitee
M
Mary Beth • solo_traveller • us
8
Bright and conveninent!
Pros:

The property was bright and clean. We were hiking the Cotswold trail and it was convenient to trail. It was also a short walk to the Cidery. The contactless entry was also easy and flawless.

2026-10-18 • via Nuitee
A
andrew • couple • gb
8
Pros:

Found it a bit odd that there were no staff All info came on email

2026-10-16 • via Nuitee
P
Patricia • solo_traveller • gb
8
Pros:

Very clean.

2026-10-16 • via Nuitee
W
Woods • solo_traveller • gb
10
2026-10-14 • via Nuitee
S
Sara Louise • couple • gb
6
Average
Cons:

Unfortunately we were in a room where the plumbing system in the bathroom was ridiculously loud all night. We also had a ground floor room with a very large window and no small window so took risky security wise to have the window open during the night.

2026-10-12 • via Nuitee
K
Kemp • solo_traveller • gb
7
Pros:

Although just off main road was surprisingly quiet

2026-10-12 • via Nuitee
T
Tara • solo_traveller • au
9
Pros:

Beautiful room, a bath after a long day of walking, attentive staff and great, honest food.

2026-10-12 • via Nuitee
M
Margaret • couple • gb
7
On the whole good.
Pros:

location good.
room good. bed comfortable.
Food good.

Cons:

One of the towels in the bathroom was dirty.

2026-10-11 • via Nuitee
S
Stephen • couple • gb
9
Great Hotel, restaurant not so good
Pros:

Very modern hotel and rooms, good shower and bathroom, nice restaurant with conservatory attached.

Cons:

We had to pay extra for food, the menu was very limited,
Portions were quite small.

2026-10-10 • via Nuitee
B
Bernard • extended_group • gb
7
Well worth considering as reasonable value
Pros:

Parking good. On the edge of town so a bit of a walk but no big deal. Great breakfast.

Cons:

Some broken tiles on bathroom clearly there before we arrived as in your foot went down a hole. Reported not sure it registered though as unconcerned response.

2026-10-07 • via Nuitee
T
Tammy • solo_traveller • us
7
This location met our needs for one night.
Pros:

The room was a nice size for the area. They were able to get me into a room a little early.

Cons:

The location was pretty far off course for us. Trying to navigate the onsite restaurant/bar was confusing. The whole place felt a bit stale and in need of a good cleaning.

2026-10-07 • via Nuitee
G
George • solo_traveller • gb
8
Handy location for the reason I was there. Room clean and had what I needed. A bottle of water or a pack of biscuits wit
Pros:

Convenient location

Cons:

Parking limited

2026-09-16 • via Nuitee
I
Ian • solo_traveller • gb
8
Good, happy to use again
Pros:

Clean, well appointed rooms, convenient for overnight stay

2026-09-14 • via Nuitee
S
Sylvia • extended_group • nl
5
Bed bugs
2026-09-13 • via Nuitee
M
Melanie • couple • gb
7
Fine for an overnight stay
Pros:

Easy access with clear instructions

Cons:

Pillows were awful!

2026-09-11 • via Nuitee
S
Stephen • solo_traveller • gb
9
Pros:

The setting was charming.Decor lovely and very clean. All the facilities you would expect in a room were there and of good quality.
Easy to get to and plenty of parking.

Cons:

Nothing

2026-09-11 • via Nuitee