The Charlton Boutique Hotel

Hotels
7.9 (1501 reviews)
London Road , Cheltenham , gb

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Heating
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Large warm room
Good selection of channels
Clean and comfortable room
Easy parking
Great food in restaurant
Cons:
Cold room on arrival
Inadequate heating
Poor service
Leaking radiator
Dirty bedding

Categories

Cleanliness
7.49
Multiple complaints regarding cleanliness and maintenance issues.
Service
8.46
Inadequate response from staff regarding heating issues and overall complaints.
Location
8
Discontent over location described as dreadful.
Room Quality
6.95
Numerous issues with room comfort and maintenance receiving negative feedback.
Amenities
8.98
Positive feedback on easy parking and nice coded access.
Value for Money
6.94
Comments indicate expectations of better value given the service quality.
Food and Beverage
7.49
Mixed reviews; specific complaints about breakfast preparation and options.
Overall Experience
8.86
Some positive experiences noted but overshadowed by significant issues and complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 02:55

Property Description

Luxurious Accommodation:
The Charlton Boutique Hotel, nestled in Cheltenham, offers a luxurious stay just 17 km from Kingsholm Stadium. Each room is elegantly designed with a desk, flat-screen TV, and private bathroom, ensuring a comfortable retreat for guests.

Charming Amenities:
This boutique hotel boasts a garden, terrace, and a restaurant where guests can unwind and indulge in delicious meals. With a bar on-site, relaxation and entertainment are just steps away. Free private parking adds convenience to your stay.

Nearby Attractions:
Explore the beauty of Cheltenham with attractions like Sudeley Castle and Gloucester Cathedral just a short distance away. For those looking to venture further, Cotswold Water Park is 34 km from the hotel, offering a perfect day trip destination.

Book your stay at The Charlton Boutique Hotel for a memorable and relaxing experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHX

Location

Guest Reviews

7.9
Based on 1501 reviews
Cleanliness: 7.49
Service: 8.46
Location: 8
Room Quality: 6.95
Amenities: 8.98
Value for Money: 6.94
Food and Beverage: 7.49
Overall Experience: 8.86
M
Morgan solo_traveller gb
10
2000 Trees
Pros:

We stayed here while spending the day at the nearby 2000 Trees festival. It was the ideal base and everything was perfect

Cons:

Nothing it was all great

2026-07-11 via Nuitee
L
Laurie solo_traveller gb
8
2026-07-11 via Nuitee
F
ForestTrom couple gb
8
Stay again but a different room .
Pros:

Good location. Easy to access with clear instructions received via email from the owners. Room was very nice, compact but had two chairs. Bathroom was lovely just no handset in the shower. Water level and temperature control worked well. Coffee and tea supplies with kettle.

Cons:

Room was rather warm but a fan was provided which was noisy. Windows handles to shut have seen better days but worked ok. Changed to a double bedroom (room 4) as it was downstairs, unfortunately it was quite bouncy and rather soft not giving us a good nights sleep as I am a wriggler. This is the only negative on our stay. We didn't use breakfast facilities so unable to comment.

2026-07-09 via Nuitee
P
Perrin family_with_children au
8
2026-07-06 via Nuitee
S
Sheila family_with_children gb
9
Would opt to stay at this hotel again if needed.
Pros:

Rooms were very comfortable clean with everything needed for a short stay. Staff were very friendly and helpful.

Cons:

Couldn't find fault with anything of importance

2026-07-06 via Nuitee
I
Ian solo_traveller gb
7
Value for money with adequate room and convenient breakfast and evening meal
Pros:

Breakfast middling ( cheapest quality toast, but good eggs and bacon), but bit expensive when tea and optional gratuity added on. Room was noisy during evening (next to London road) but OK at night, slept well in a good sized room.

2026-07-05 via Nuitee
J
Julia couple us
7
The room and facilities met our basic needs as we walked the Cotswald Way.
Pros:

The staff were helpful and kind. The room met our basic expectations.

Cons:

We did not appreciate the heavy perfume smell in the room. It was overwhelming and we had to leave the door and window open to air it out. Why are they doing this? Was it masking an unpleasant odor?

2026-07-03 via Nuitee
E
Edward couple gb
7
It’s a location hotel not a destination hotel
Pros:

Did the job. No frills.

Cons:

Smaller rooms.

2026-06-29 via Nuitee
A
Allard couple nl
5
Een hotel om snel te vergeten.
Pros:

De locatie was gunstig voor de Cotswolds

Cons:

Jaren 70 hotel met twijfelaar als bed, een slecht werkende douche en geen airco terwijl het 34 graden was. We zouden 3 nachten blijven maar zijn na 1 nacht vertrokken naar een ander hotel.

2026-06-28 via Nuitee
M
Marin couple hr
6
Nice place to stay for a day but quite far from the main attractions in the area
Pros:

The area

Cons:

It was to hot in the room

2026-06-28 via Nuitee
B
Bipin couple gb
10
Excellent!
Pros:

Everything about the hotel. Great value for money. Short distance from Cotswolds. Spacious room, Cleanings, great staff overall excellent. Defo recommend.. A1++++

Cons:

N/A

2026-06-27 via Nuitee
J
Janet couple us
10
Pros:

It was perfectly located if you’re walking the Cotswold Way. If you are coming to stay in Cheltenham, it’s a little too far out of the city. There isn’t a lot around it so highly recommend for the walk otherwise I would stay inside the town.

2026-06-25 via Nuitee
S
Sarah couple gb
6
it was ok
Pros:

clean and good location for where we needed to be

Cons:

Expensive for basic room and no breakfast

2026-06-25 via Nuitee
I
Issie couple gb
7
2026-06-25 via Nuitee
S
Sabrina solo_traveller de
7
Pros:

War ruhig und sauber

2026-06-25 via Nuitee
H
Hans couple nl
8
Clean room, limited food.
Pros:

Nice, nee & clean rooms

Cons:

Limited breakfast (only cooked).

2026-06-24 via Nuitee
J
Jonathan couple gb
7
2026-06-24 via Nuitee
L
Louise couple dk
7
Okay for at havet sted at sove
Pros:

Det var nemt at finde og det fungerede med de forskellige koder når nu hotellet var helt uden personale

Cons:

Det lå ca 2 km fra Cotswold Way og 4 km fra byen centrum
Det lå tæt på en stor vej med megen trafikstøj

2026-06-23 via Nuitee
A
amanda solo_traveller gb
10
A great value stay!
Pros:

This hotel was incredibly good value - it is a basic hotel so don't expect much in facilities or modern bathrooms etc, but for the price paid it is 10/10. Easy to park, super clean, the whole bathroom had fresh grouting and bath seals etc.

Check in and out is contactless - it is all very functional, but easy.

Cons:

For the price nothing - the showers are quite dated but everything is in good working order.

2026-06-17 via Nuitee
P
Paul couple gb
8
2026-06-15 via Nuitee