Hyatt Place Flagstaff

Hotels
Hyatt Place
8.2 (843 reviews)
397 S Malpais Lane , Flagstaff , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Clean
Helpful Staff
Good Location
Cons:
Noise issues
Hidden fees
Poor food quality

Categories

Cleanliness
7.91
Several reviews mention cleanliness, but noise and maintenance issues were problematic.
Service
9.38
Overall, guests had positive experiences with staff assistance.
Location
8.92
The hotel is conveniently located close to downtown, which guests appreciated.
Room Quality
7.87
Room quality was generally good, but noise complaints undermined the experience.
Amenities
7.9
Amenities were noted to be lacking, particularly in service quality and extras.
Value for Money
8.36
Guests felt that the pricing did not match the service and amenities received.
Food and Beverage
6.91
Breakfast quality and availability received negative feedback from guests.
Overall Experience
8.38
Mixed experiences overall, with significant issues highlighted in noise and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 06:05

Property Description

Luxurious Amenities
Hyatt Place Flagstaff offers an array of luxurious amenities including an indoor pool, fitness centre, and a restaurant, ensuring a relaxing and enjoyable stay for guests.

Convenient Location
Situated in Flagstaff, this hotel is strategically located near key attractions such as Northern Arizona University, The North Pole Experience, and Lowell Observatory, making it an ideal choice for travelers looking to explore the area.

Exceptional Service
With a helpful reception providing valuable information and well-equipped rooms featuring modern comforts like air conditioning, flat-screen TVs, and free WiFi, Hyatt Place Flagstaff guarantees a memorable and comfortable experience for all guests.

Book your stay at Hyatt Place Flagstaff now for an unforgettable getaway in Arizona!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs USD 8 per day.

Location

Guest Reviews

8.2
Based on 843 reviews
Cleanliness: 7.91
Service: 9.38
Location: 8.92
Room Quality: 7.87
Amenities: 7.9
Value for Money: 8.36
Food and Beverage: 6.91
Overall Experience: 8.38
D
Dmitry solo_traveller us
8
2026-05-30 via Nuitee
J
jazmin couple us
9
2026-05-30 via Nuitee
J
Joseph M extended_group us
2
I felt like I had been taken advantage of.
Pros:

I liked the hotel

Cons:

I felt like they were deceptive about their breakfast. It didn't say breakfast available..... which means breakfast is available if you would like to purchase it......it just said great breakfast.....also I was charged for parking in Flagstaff Az..... I'm sure it is one of the only or few in Flagstaff that takes advantage of their guest by charging parking....Land is certainly not a premium in Flagstaff, AZ
I needed a hotel in Salt Lake City the next night, but didn't consider Hampton Place. I'm not paying for parking or breakfast if I'm traveling in the west. There are plenty of.hotels that offer a free breakfast and free parking.
I won't be back!!

2026-05-29 via Nuitee
N
niforos family_with_children us
10
epic
Pros:

the staff was super amped and welcoming me and my father with his service anmial

Cons:

parking was further away from the door than i liked

2026-05-29 via Nuitee
G
Gloria solo_traveller us
9
Pros:

Room was comfortable and clean

Cons:

Breakfast was terrible. food was cold and not great tasting

2026-05-21 via Nuitee
A
areeb couple us
8
2026-05-20 via Nuitee
N
Nicholas solo_traveller us
10
Great place to stay
Pros:

Clean and everyone was friendly

Cons:

Absolutely nothing

2026-05-20 via Nuitee
A
ANDREY couple ru
10
2026-05-18 via Nuitee
J
Johnny couple us
3
2026-05-15 via Nuitee
J
Julianne extended_group au
10
2026-05-14 via Nuitee
C
Claret solo_traveller fr
10
Pros:

Parfait rien à dire

2026-05-13 via Nuitee
B
Barend Petrus couple hk
10
Recommended for a stay in Flagstaff!
Pros:

Good size room with modern furnishings, located within walking distance of numerous restaurants and bars.

2026-05-13 via Nuitee
P
Patrice solo_traveller fr
10
Cons:

Le petit dejeuner que jusqu a 9h....du coup on l a raté car nous avons tres bien dormi :-)

2026-05-12 via Nuitee
R
Roxanna solo_traveller us
9
2026-05-11 via Nuitee
U
Ubaldo solo_traveller us
10
Pros:

Room size and modern hotel

Cons:

No microwave

2026-05-09 via Nuitee
T
Timothy solo_traveller us
6
Great room, went down from there.
Pros:

The room was great. The beds were comfortable. Everything was clean.

Cons:

The evening staff were not professional. The two young ladies were talking about guests, management, typical job talk but inappropriate for public listening.
I was disappointed in the food from The Placery, The pizza was ok. The chicken sandwich was extremely overcooked and dry. The fries were good.

2026-05-08 via Nuitee
K
Kim couple us
10
2026-05-08 via Nuitee
D
Dallas couple us
10
2026-05-06 via Nuitee
B
Benylene couple us
10
Thank you for the best stay...
Pros:

Flagstaff was very enjoyable and the weather was amazing....

Cons:

N/A

2026-05-06 via Nuitee
W
Walter solo_traveller us
10
2026-05-05 via Nuitee