Hyatt Place Flagstaff

Hotels
•
Hyatt Place
8.2 (911 reviews)
397 S Malpais Lane , Flagstaff , US
+1 928-433-6930

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean
Helpful Staff
Good Location
Cons:
Noise issues
Hidden fees
Poor food quality

Categories

Cleanliness
7.91
Several reviews mention cleanliness, but noise and maintenance issues were problematic.
Service
9.38
Overall, guests had positive experiences with staff assistance.
Location
8.92
The hotel is conveniently located close to downtown, which guests appreciated.
Room Quality
7.87
Room quality was generally good, but noise complaints undermined the experience.
Amenities
7.9
Amenities were noted to be lacking, particularly in service quality and extras.
Value for Money
8.36
Guests felt that the pricing did not match the service and amenities received.
Food and Beverage
6.91
Breakfast quality and availability received negative feedback from guests.
Overall Experience
8.38
Mixed experiences overall, with significant issues highlighted in noise and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 06:05

Property Description

Luxurious Amenities
Hyatt Place Flagstaff offers an array of luxurious amenities including an indoor pool, fitness centre, and a restaurant, ensuring a relaxing and enjoyable stay for guests.

Convenient Location
Situated in Flagstaff, this hotel is strategically located near key attractions such as Northern Arizona University, The North Pole Experience, and Lowell Observatory, making it an ideal choice for travelers looking to explore the area.

Exceptional Service
With a helpful reception providing valuable information and well-equipped rooms featuring modern comforts like air conditioning, flat-screen TVs, and free WiFi, Hyatt Place Flagstaff guarantees a memorable and comfortable experience for all guests.

Book your stay at Hyatt Place Flagstaff now for an unforgettable getaway in Arizona!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.2
Based on 911 reviews
Cleanliness: 7.91
Service: 9.38
Location: 8.92
Room Quality: 7.87
Amenities: 7.9
Value for Money: 8.36
Food and Beverage: 6.91
Overall Experience: 8.38
S
Sharon • couple • us
10
2026-09-19 • via Nuitee
D
David • family_with_children • us
6
Good, but not coming back here.
Pros:

Perfect size room, clear effort to make the room plesant.

Cons:

No USB ports by the bedside, the shower doors would not stay closed during shower (uneven balance), and there was an undisclosd parking fee

2026-09-17 • via Nuitee
A
Annamaria • couple • us
9
2026-09-15 • via Nuitee
H
Hughes • solo_traveller • us
8
2026-09-11 • via Nuitee
V
Vladimir • family_with_children • us
8
Cons:

I felt like parking should be included with your stay

2026-09-09 • via Nuitee
F
fengjiao • couple • us
10
satisfied , more than expectations
Pros:

excellent！big room，quiet，nice and clean clean clean，bang for the buck

2026-09-09 • via Nuitee
E
Edmund • family_with_children • us
8
2026-09-08 • via Nuitee
M
Matthew • solo_traveller • us
9
Cons:

Paying for parking was a surprise

2026-09-05 • via Nuitee
T
Thompson • family_with_children • us
10
2026-09-05 • via Nuitee
P
Paulette • couple • us
10
Hyatt Retreat
Pros:

Staff was very friendly. Rooms were clean and staff catered to our needs.

Cons:

Train noise too frequent.

2026-09-05 • via Nuitee
W
Wade • couple • us
5
Not happy with the staff
Pros:

Staff was put out that we wanted help. They did NOT have a friendly demeanor

Cons:

I made the reservation and they would not let me check in

2026-09-03 • via Nuitee
A
Alexandria • couple • us
10
2026-09-02 • via Nuitee
Y
Yasmeen • couple • us
1
2026-08-31 • via Nuitee
G
Gregory • family_with_children • us
10
Comfortable, clean
Pros:

Staff friendly and greeted us as soon as we arrived. Explained all amenities of the hotel.

Cons:

No issues

2026-08-31 • via Nuitee
S
Stephen • solo_traveller • us
10
I checked in. went out on the town, slept and checked out the next morning.
Pros:

Did not do the breakfast. Location fairly close to downtown. Great view of the mountains from the 3rd floor room facing north which I had.

Cons:

Nothing. Very good Hotel.

2026-08-28 • via Nuitee
O
oktay • couple • us
7
Not bad
Pros:

Room good and clean stuff friendly

Cons:

There is railroad close to hotel and During the each night train couple times made horrible noise and not let me sleep properly. Also window not open in room so no access to fresh air only ac.

2026-08-22 • via Nuitee
G
Gregory • family_with_children • us
9
Would stay again.
Pros:

Great location, great staff. Very nice facilities

Cons:

I resented the $25 Early Check-in fee

2026-08-20 • via Nuitee
D
Daniel • extended_group • us
10
2026-08-15 • via Nuitee
M
Michael • couple • us
6
Just ok
Pros:

Comfortable
Clean
Great staff

Cons:

No TV
Bad WiFi

2026-08-15 • via Nuitee
P
Patricia • couple • us
9
2026-08-14 • via Nuitee