Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Helpful staff
Good location
Varied breakfast options
Cons:
Cleanliness issues
Maintenance problems
Old facilities

Categories

Cleanliness
5.56
Multiple reviews indicate significant cleanliness issues, with bathrooms flooding and generally dirty conditions.
Service
9.03
Positive mentions of staff being helpful and attentive, especially with luggage and during meals.
Location
9.07
Positioned in a central location, with easy access to various attractions.
Room Quality
6.52
Reports of outdated rooms and issues with shower performance, impacting overall comfort.
Amenities
7.55
Noted amenities like breakfast service received praise, but other aspects were underwhelming.
Value for Money
7.51
General sentiment suggests it is reasonably priced, but several noted it could offer more for the rate.
Food and Beverage
8.56
Breakfast was frequently praised as being plentiful and of good quality.
Overall Experience
7.03
Mixed experiences highlighted by good service but overshadowed by cleanliness and maintenance issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 19:24

Property Description

Luxurious Accommodation
One Hotel Casablanca offers 5-star air-conditioned rooms with modern amenities like a coffee machine, flat-screen TV, and private bathrooms, ensuring a comfortable stay for guests.

Convenient Services
Guests can enjoy concierge services, room service, and a 24-hour front desk, along with free WiFi throughout the property and an ATM for added convenience.

Central Location
Located near major attractions like Hassan II Mosque and Central Market of Casablanca, One Hotel Casablanca is the ideal choice for travelers looking to explore the city.

Experience luxury and convenience at One Hotel Casablanca. Book your stay now to indulge in a truly remarkable hospitality experience.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.6
Based on 3390 reviews
Cleanliness: 5.56
Service: 9.03
Location: 9.07
Room Quality: 6.52
Amenities: 7.55
Value for Money: 7.51
Food and Beverage: 8.56
Overall Experience: 7.03
K
Khaled • solo_traveller • no
1
2026-05-24 • via Nuitee
H
HANANE • solo_traveller • fr
8
2026-05-23 • via Nuitee
Y
Yassine M • solo_traveller • ma
8
2026-05-23 • via Nuitee
M
MAGED • couple • sa
10
2026-05-23 • via Nuitee
K
Karim • couple • us
10
Awesome Staff Great Service with a Smile always
Pros:

Clean and comfortable

Cons:

Elevator was not working both days

2026-05-22 • via Nuitee
A
abdurusul • family_with_children • fr
4
peut être pas notre choix pour une 2eme fois
Pros:

le voiturier qui s'occupe de notre voiture, l'accueil est aimable

Cons:

- propreté de salle de bain
- chambre
- wc

nous avons demandé de faire le renettoyage une fois enregistré, les cheveux et poils partout dans le lavabo et la douche :( , les verres sont sale

2026-05-22 • via Nuitee
C
Christoph • couple • de
9
2026-05-22 • via Nuitee
T
Touzani • couple • fr
8
Bon dans l’ensemble
Pros:

Nous avons le petit déjeuner , la sympathie du personnel, et plus particulièrement l hôtesse d’accueil Mme Lurelle

Cons:

La réactivité, et l emplacement de l hôtel

2026-05-21 • via Nuitee
K
Kirandaoglu • extended_group • tr
9
Beklentilerimi karşıladı.
Pros:

Kahvaltı gayet iyi ve çeşitli ürünlerden hazırlanmıştı. Otelin ücretsiz otoparkı olması harika bir özellik. Otelin konumu çok iyiydi. Tek sıkıntı otelin olduğu cadde taksi durağıydı. Bu nedenle çok gürültü oluyordu.

Cons:

Otelin olduğu caddede taksi durağı olması ve çok gürültülü olması.

2026-05-21 • via Nuitee
A
Alain Tanda • solo_traveller • fr
8
Pros:

J'ai aimé l'emplacement..le petit déjeuner est tres bon et copieux. La literie excellente

Cons:

La douche car le pommeau au plafond on est obligé de se mouiller les cheveux..et la salle de bain mériterait un bon rafraîchissement

2026-05-21 • via Nuitee
K
KONSTANTINOS • solo_traveller • gr
6
Πολύ μέτρια
Pros:

Πολύ ευγενικό προσωπικό. Πάρα πολύ καλό πρωινό και κάθε μέρα διαφορετικές επιλογές. Καλό wifi.

Cons:

Πάρα πολύ θόρυβο. Δεν μπορείς να κοιμηθείς το βράδυ από την φασαρία του δρόμου. Στο γυμναστήριο όλα τα όργανα είναι χαλασμένα. Μόνο βαράκια έχει να κάνεις ασκήσεις.

2026-05-21 • via Nuitee
C
cristian • extended_group • es
8
Buena
Pros:

Que llegara y no tuviera la habitación que había cogido me anularon la reserva y tuve q hacer otra más cara…

Cons:

Que el agua de la ducha no bajara bien tenía una muchos pelos

2026-05-20 • via Nuitee
B
B • extended_group • hu
8
2026-05-20 • via Nuitee
B
Beidouri • couple • ma
10
Pros:

Oui

2026-05-20 • via Nuitee
L
Latifa • family_with_children • es
9
2026-05-20 • via Nuitee
A
Awais • extended_group • gb
1
A total disaster. Don’t be fooled read the reviews.
Pros:

Nothing at all. Badly located in a red light area. Where the prostitution business is on peak day and night. Lots of arguments on the road you could hardly sleep with all the noise. I asked the staff where did you get the 5 stars from for the hotel rating. They replied from the local authority so looks like lots of mis management has taken place.

Cons:

The overall cleanliness and hygiene of the property. As we had few cockroaches in the room and the bathroom and lots hidden under the furniture. We had to leave the hotel after one night stay and asked for the refund for the other two nights but they have refused to pay the refund. We have the video and photos evidence to show but nobody has been in touch after the formal complaint. We had to pay nearly £300 extra to re accommodate our stay. We did show all the videos to the manager and she promised to sort it all out for our refund but now they have totally ignored the fact. The pictures showing in the add are all fake no green sofas and golden chairs. No such decoration. So don’t be fooled.

2026-05-19 • via Nuitee
H
Hafeez • solo_traveller • gb
3
At the price I pay, I expected a better stay.
Pros:

The staff was nice. The breakfast was also really good

Cons:

My room was on the road side, it was so noisy, couldn’t actually sleep till late night. The room wasn’t either clean, saw two bugs at a time running on the floor.

2026-05-19 • via Nuitee
P
Paul • couple • au
8
Excellent stay, well located. Highly recommend
Pros:

All staff always ready to assist with a smile & respect. Room well appointed & clean. Great variety of quality food & fruits for breakfast which attentive staff.

2026-05-19 • via Nuitee
A
Adnane • solo_traveller • ma
10
Pros:

Le personnel est exceptionnel notamment le réceptionniste marwane, le bagagiste et le serveur mohamed qui auraient sa place dans les plus grands hôtels africains et européens. Personnel très chaleureux 👍🏽

2026-05-19 • via Nuitee
O
orhan • family_with_children • tr
10
2026-05-18 • via Nuitee