Dexon Roma Hotel

Hotels
7.5 (1162 reviews)
Sheraton Road , Hurghada , EG

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent location near shops, restaurants and sea
Multiple staff praised for helpfulness and hospitality (e.g., Mr. Emad, Mr. Anosi, Mr. Ansi)
Fast check-in and helpful front office
Some guests report clean/neat rooms and good housekeeping
Evening entertainment and family-friendly events mentioned
Good value noted by several reviewers
Cons:
Multiple reports of dirty rooms, hair and dirt in showers, unusable towels/sheets
Food and buffet described as poor, repetitive and often cold
Maintenance issues: broken elevator, noisy/broken AC controls, weak Wi‑Fi/TV
Housekeeping soliciting money and unprofessional behaviour reported
Crowded beach and limited beach spaces
At least one report of dishonest reception behaviour (attempted extra charges)

Categories

Cleanliness
4
Multiple reviews report extremely dirty rooms, hair and dirt in showers, unusable towels/sheets and requests for money from housekeeping; several guests explicitly complained about room cleanliness.
Service
9.5
Mixed reports but predominantly positive: several guests praise reception staff (Mr. Emad, Mr. Anosi, Mr. Ansi, others) as helpful and hospitable, though one review calls out a receptionist (Mr. Mostafa) as treating guests poorly.
Location
10
Consistently praised: very good downtown location near shops, restaurants and close to the sea; multiple guests note the excellent location and proximity to attractions.
Room Quality
7
Mixed: some guests say rooms are excellent and well maintained, while others report broken fixtures, poor shower water flow and maintenance issues—overall an average to slightly above-average room experience.
Amenities
6.5
Several complaints about non-functioning or worn amenities (elevator, noisy/broken AC controls, weak Wi‑Fi/TV, crowded beach access); some facilities (beach access, evening entertainment) are noted positively by other guests.
Value for Money
10
Several guests explicitly mention good value, fast check-in and helpful front office; despite at least one complaint about attempted extra charges, many reviews state the hotel offers good value for the price.
Food and Beverage
4
Multiple negative comments: food described as not clean, buffet poor and repetitive, cold meals and generally unsatisfactory dining experience reported in several reviews.
Overall Experience
9
Overall mixed impressions but many guests praise staff, location and are willing to return; negative points around cleanliness and food lower some stays, yet positive service and location dominate the overall sentiment for a majority of reviewers.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-15 04:56

Property Description

Beachfront Location and Outdoor Pool:
Located in Hurghada, Dexon Roma Hotel offers a 3-star beachfront accommodation with an inviting outdoor swimming pool, perfect for relaxing under the sun.

Diverse Dining and Entertainment Options:
Indulge in delicious meals at the hotel's restaurant and unwind with a refreshing drink at the bar. Enjoy evening entertainment during your stay for a memorable experience.

Convenient Amenities and Services:
Relax in well-equipped rooms featuring modern amenities like a flat-screen TV and a private bathroom. Take advantage of the 24-hour front desk staff fluent in Arabic and English for any assistance needed.

Ready to experience a beachfront getaway with great amenities? Book your stay at Dexon Roma Hotel now!

Important information:

Soft All Inclusive = Non Alcoholic drinksPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Sat, Apr 26, 2025 until Thu, Dec 31, 2026
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.5
Based on 1162 reviews
Cleanliness: 4
Service: 9.5
Location: 10
Room Quality: 7
Amenities: 6.5
Value for Money: 10
Food and Beverage: 4
Overall Experience: 9
W
Wajed samuaal • solo_traveller • se
1
2026-09-14 • via Nuitee
G
Gehad • solo_traveller • eg
10
Pros:

الاسطف جميل وبشوش ومتعاون
وشكرا جدا❤️

2026-09-14 • via Nuitee
G
ganady • solo_traveller • eg
8
2026-09-13 • via Nuitee
G
Gergana • solo_traveller • de
1
Πολυ χάλια
Pros:

Η τοποθεσία ηταν καλή, πολυ κοντα απο κέντρο και Μαρινα. Εαν ειχες all inklusive μπορείς να πάρεις οτι ποτο ήθελες απο το μπαρ σε αλκοόλ και οχι μόνο αναψυκτικά.

Cons:

Η παραλία είναι βρώμικη και μικρή και παρα πολλούς ανθρώπους οπότε νιώθεις αηδια να μπεις μεσα στην θάλασσα, οι ξαπλώστρες παρα πολυ παλιες και βρώμικες το ιδιο και οι πετσέτες, παρα πολύ παλιές και γδαρμένες που σιχαίνοσουν να τις ακουμπήσεις. Δεν ειχα καθολου ζεστο νερο και καθε μέρα έπρεπε να περιμενω 3 ωρες για να μου το φτιάξουν για να κάνω μπάνιο. Ο πορτιέρης που με πηγε στο δωμάτιο δεν έφευγε απο το δωμάτιο μου μεχρι να του δωσω λεφτα , ενοχλητικό. Το δωμάτιο ειχε σκονη, στο καλαθάκι του μπάνιο βρηκα ενα μαυρο εσώρουχο από προηγούμενο πελάτη, το φαγητό ηταν παντα το ίδιο βαρετό κατοπουλο ή ψαρι. Η πισινα πολύ μικρή με νεροτσουλήθρα για τα παιδιά που εννοείται πηδάνε πανω σου οταν εισαι στην πισίνα, δεν έχει αρκετές ξαπλώστρες και η πισινα και η παραλία κλείνουν στις 17:30. Δεν πηγα ουτε μια φορά στην πισίνα γιατί ηταν γεμάτη απο παιδιά που φωναζαν ολη μερα και δεν ειχες χωρο να κάτσεις. Υπήρχαν μονο δυο ασανσέρ οποτε περίμενες πολυ ωρα . Η διασκέδαση ηταν απλως ενας dj που εβαζε τραγούδια επιλογής. Επίσης το μπάνιο μυριζε ουρα.Το ξενοδοχείο εχει μονο Ρώσους και Αιγύπτιους πελάτες .

2026-09-11 • via Nuitee
E
Eng • solo_traveller • eg
5
Pros:

Stuff andview of room

Cons:

Food was not bad but I hope to be more tasty
next time

2026-09-11 • via Nuitee
A
Ahmed • couple • eg
9
2026-09-11 • via Nuitee
A
ahmed • solo_traveller • eg
7
تقييم للفندق
Pros:

طاقم الفندق ودودين

Cons:

انواع الاكل تحتاج لتغيير نسبي

2026-09-09 • via Nuitee
هبة الله • solo_traveller • eg
9
2026-09-08 • via Nuitee
M
Mena • solo_traveller • eg
9
2026-09-08 • via Nuitee
S
Salma • couple • kw
9
2026-08-29 • via Nuitee
M
Mohamed • solo_traveller • eg
3
2026-08-28 • via Nuitee
V
Vanessa • family_with_children • es
10
2026-08-20 • via Nuitee
M
Mohamed Khalil • solo_traveller • eg
1
One of the worst hotel experiences I've ever had.
Pros:

Location is near everywhere and rooms are clean

Cons:

One of the worst hotel experiences I’ve ever had, and certainly not worth the price.

This hotel is a perfect example a cheap budget hotel

* One of the only two elevators was not working.
* No air conditioning in the lobby, it was so hot and suffocating you could barely breathe.
* The swimming pool had trash floating in it, disgusting water, and completely worn-out, miserable towels that were honestly disgusting to touch.
* Some staff desperately need basic training in hospitality. The room-cleaning team, however, was good.
* We ordered a takeaway breakfast before our Luxor trip. It was rotten and completely inedible. We had to go without food until we returned.
* Workers and maintenance made noise for an entire day. When we complained, the answer was simply: “There is nothing we can do.” Apparently, guest comfort is not their problem.
* One of our rooms had no proper water supply in the bathroom, with water available for only around two hours a day.
* The beach is extremely poor and has nothing resembling a decent or classy beach.
* Wi-Fi is practically useless. Even the mobile network around the hotel is poor.
* There is absolutely no atmosphere or entertainment. No music whatsoever, apart from a DJ for one hour from 9-11 PM.
* The buffet is embarrassingly limited, with poor variety and almost no refilling. Arrive late and you might be lucky to find some salad.
* The drinks are awful, essentially colored water pretending to be a beverage.

The most ridiculous part is the price. If you think you are saving money by staying here, think again. You will end up spending even more outside the hotel just to find a decent beach, proper food, decent drinks, and basic service.

Not a proper hotel experience. Not even close. This hotel needs serious maintenance, staff training, and a complete rethink of what “hospitality” actually means.

Save your money and book somewhere else.

2026-08-16 • via Nuitee
A
AymanMaher37 • solo_traveller • eg
2
2026-08-15 • via Nuitee
M
Mina • solo_traveller • eg
9
2026-08-14 • via Nuitee
S
saber • solo_traveller • eg
10
2026-08-09 • via Nuitee
S
Saba • solo_traveller • eg
1
Pros:

Nothing

Cons:

Staff horrible special Mr.mostafa in reception they treat the guest in bad way and the housekeeping hossam all the day need money to do the room and smoking cigarettes and making noise also food not clean

2026-08-08 • via Nuitee
Z
zhaonan • couple • cn
10
2026-08-06 • via Nuitee
A
Ahmed Mohammed ali • solo_traveller • eg
1
Very disappointed
Pros:

Nice stuff

Cons:

Extremely dirty room,disgusting shower ( hair and dirt on the floor and shower cabinet)and on the top of that couldn’t even take a shower ( water just dripping) like the hotel runs out of water, the towel and sheet can’t be used in hotel( broken towel and burnt sheet )

2026-08-03 • via Nuitee
A
Akmal Gamal • solo_traveller • eg
10
Pros:

The hotel is in a very good location in downtown near all the shops and restaurants and thanks to Mr Emad for the great service and the perfect hospitality that he provided he is always there when you need anything

2026-07-25 • via Nuitee