Hotel Hacienda San Pancho

Hotels
8.4 (143 reviews)
Primavera No. 10 Col. El Izote San Francisco , San Francisco , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Lift / Elevator
Table tennis
Shuttle service (additional charge)
See all facilities

Review Highlights

Pros:
Tranquility
Comfortable beds
Spacious rooms
Helpful staff
Cons:
Neglected premises
Restaurant out of service
Poor internet
Staff issues

Categories

Cleanliness
7.9
Some reviews indicate neglect and lack of maintenance in certain areas.
Service
9.4
Many positive mentions of helpful and attentive staff.
Location
8.4
Location is described as quiet and accessible, but requires some walking to reach nearby areas.
Room Quality
8.9
Rooms are spacious and well equipped, but some improvements needed for refreshing.
Amenities
7.9
Amenities are appreciated, but some critical aspects such as a functioning bar and restaurant are lacking.
Value for Money
8.9
Good value noted for the location and facilities, though some amenities were out of service.
Food and Beverage
6.9
The restaurant was out of service which detracted from the experience.
Overall Experience
8.9
Overall, guests enjoyed their stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 19:30

Property Description

Luxurious Accommodation with a Tropical Flair

Outdoor Swimming Pool and Lush Garden
Indulge in relaxation at Hotel Hacienda San Pancho's outdoor swimming pool and beautifully landscaped garden. Unwind under the sun or take a refreshing dip in the pool surrounded by tropical greenery.

Comfortable Rooms with Modern Amenities
Experience comfort and convenience in every room at Hotel Hacienda San Pancho. From air conditioning and flat-screen TVs to private bathrooms with free toiletries, each room offers a cozy retreat with a garden view.

Convenient Location for Exploring
Located near North Sayulita Beach and within reach of Aquaventuras Park, our hotel is the perfect base for exploring San Francisco. Enjoy activities like cycling and let our staff assist you with shuttle services for a seamless travel experience.

Book your stay at Hotel Hacienda San Pancho now for a tropical getaway in San Francisco!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.4
Based on 143 reviews
Cleanliness: 7.9
Service: 9.4
Location: 8.4
Room Quality: 8.9
Amenities: 7.9
Value for Money: 8.9
Food and Beverage: 6.9
Overall Experience: 8.9
G
Gabriela • couple • us
5
Just ok
Pros:

I really liked the pool with the amazing views. The rules of no music are just ridiculous! And unfortunately not followed consistently! It appears members have special treatment and rules don’t apply to them which make one timers to make it truly a one time visit.

Cons:

The property has a lot of potential for nice stores onsite and activities. It just appears abandoned! Needs a lot of maintenance. Disappointed cause it could be a very beautiful spot and attract more business.

2026-06-05 • via Nuitee
J
Jorge • solo_traveller • mx
9
Pros:

La alberca

Cons:

Muy solo, no hay consumibles en el hotel

2026-06-05 • via Nuitee
E
EdgarMariscal • extended_group • mx
8
Pros:

Beach Club, Rooms, Staff

Cons:

They are restoring the place, isn't fully ready. The open part is just great.

2026-06-04 • via Nuitee
Y
Yesica Crisabel • solo_traveller • mx
10
Lugar para descansar sin ruido.
Pros:

El club de playa es la cereza del pastel, está hermoso.

2026-05-26 • via Nuitee
I
Ivan • solo_traveller • mx
10
2026-05-08 • via Nuitee
M
Maria Goretti • solo_traveller • mx
10
2026-04-23 • via Nuitee
E
Elena Corina • couple • mx
10
Un lugar encantador
Pros:

Las habitaciones son muy amplias, el área de la alberca es espectacular y la atención del personal me encantó, son súper amables y te ayudan con todo, me gusta que le estén haciendo mejoras

Cons:

El agua de la alberca de la habitación estaba fría

2026-04-21 • via Nuitee
I
IOHANN • couple • mx
10
Increíble
Pros:

Las instalaciones

Cons:

Todo me encantó

2026-04-19 • via Nuitee
J
Jennel • couple • us
10
Beautiful Views
Pros:

Excellent customer service and beautiful views

2026-04-17 • via Nuitee
H
Hernandez • family_with_children • mx
10
Hermosa Vista
Pros:

Excelente atención del personal y muy limpias las instalaciones, el plus la vista de la alberca. Fuimos muy felices al haber llegado en este hotel.

2026-04-15 • via Nuitee
J
Jose • couple • us
10
Good
Pros:

Nice

Cons:

Todo muy bonito

2026-04-06 • via Nuitee
R
Ryan • couple • us
9
Sprawling campus adjacent to all San Pancho has to offer. Beach and town access is secure and easy. Friendly people.
Pros:

Quirky and spacious, the staff really goes out of their way.

Cons:

Certain things could use a nip/tuck but rustic sort of works for it.

2026-03-20 • via Nuitee
A
AMOL ASHOK • couple • mx
10
Pros:

In addition to the grandeur of the place, it is made special by the courteous staff who go out of the way to help you, especially Diana and Adrian.

2026-03-17 • via Nuitee
L
Lisa • solo_traveller • us
9
The quietness and friendly staff will keep me coming back.
Pros:

The entire staff was beyond friendly and helpful by helping me with a medical issue by taking me to the hospital three different times and then picking up medication for me.
I definitely will be coming back to see Adrian, Slyvia and the rest of the staff.

Cons:

No complaints

2026-03-12 • via Nuitee
R
Robert • solo_traveller • us
9
Pros:

Beautiful grounds, spacious room, and two blocks from the main road.

2026-02-27 • via Nuitee
J
Juana Guadalupe • family_with_children • mx
10
Pros:

El personal muy atento. El lugar increíble, la regadera top. Imperdible. ❤️

2026-02-13 • via Nuitee
C
Carlos • couple • mx
8
ME PARECIO ADECUADO Y JUSTO EL PRECIO SOLO ESPERABA UN POCO DE MAS SERVICIOS
Pros:

LA AMPLITUD DE LAS HABITACIONES, CAMAS MUY COMODAS Y LIMPIAS.

Cons:

MAS SERVICIOS DE HOTEL. RESTAURANTE NO HAY Y MAS AREAS DE ENTRETENIMIENTO.

2026-02-09 • via Nuitee
M
MYRIAM • couple • mx
10
excelente y feliz
Pros:

un lugar Total de descanso con areas bellas
vale ir a descansar al 100%, ya deseo regresar
es maravilloso este destino

2026-01-19 • via Nuitee
J
Javier Alejandro • couple • mx
8
2026-01-14 • via Nuitee
C
Carlos Tramo • family_with_children • mx
10
Pros:

Tranquila y asessa

Cons:

Todo muy bien

2025-12-15 • via Nuitee