Ivy Hotel Emerald

Hotels
8.2 (1222 reviews)
36 Ladoke Akintola GRA Ikeja Lagos , Ikeja , ng

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Limited breakfast options

Categories

Cleanliness
7.2
Several reviews mentioned issues with room cleanliness, including dirty bedsheets and maintenance problems.
Service
9.2
Most reviews praised the staff for their friendliness and helpfulness.
Location
8.7
Multiple reviews highlighted the convenience and safety of the hotel's location.
Room Quality
7.7
Complaints were noted about room maintenance and AC issues, affecting overall quality.
Amenities
8.2
Amenities were mentioned positively, although some rooms lacked certain features.
Value for Money
8.2
Guests felt the rates were fair for the services provided, but there are contrasting opinions regarding specific charges.
Food and Beverage
7.7
Limited breakfast options were mentioned, but some guests enjoyed the meals.
Overall Experience
8.7
Overall positive experiences, with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 17:22

Property Description

Luxurious Accommodation

Ivy Hotel Emerald, a 4-star hotel in Ikeja, offers a luxurious stay with well-appointed guest rooms featuring modern amenities like flat-screen TVs and safety deposit boxes. Some rooms even boast scenic pool views, ensuring a comfortable and relaxing experience for guests.

Exciting Facilities

This upscale hotel boasts an array of facilities including an outdoor swimming pool, fitness centre, and even a karaoke setup. Guests can unwind by the pool, stay active in the fitness centre, or enjoy a fun karaoke night, making their stay at Ivy Hotel Emerald truly memorable.

Culinary Delights

Indulge in a delightful culinary experience at Ivy Hotel Emerald with a variety of dining options. From an on-site restaurant serving diverse cuisines like African, Chinese, and international dishes to special dietary menu choices including vegetarian, dairy-free, and halal options, there's something to satisfy every palate.

Ready to experience luxury and comfort at Ivy Hotel Emerald? Book your stay now and make unforgettable memories during your visit to Ikeja.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.2
Based on 1222 reviews
Cleanliness: 7.2
Service: 9.2
Location: 8.7
Room Quality: 7.7
Amenities: 8.2
Value for Money: 8.2
Food and Beverage: 7.7
Overall Experience: 8.7
R
Ridwan family_with_children ng
10
Pros:

The very kind Natasha, queen debhie, princess and the supervisor Jennifer,made my stay great, definitely making this my go to destination once I land Lagos, the staffs are very polite and always ready to assist.

Cons:

They could do something about the water pressure

2026-08-08 via Nuitee
R
RODNI family_with_children ng
10
I enjoyed my stay here truly because of the staff,the front office staff from check in to check out
Pros:

Breakfast was good

Cons:

No lift

2026-08-08 via Nuitee
L
Lawrence extended_group ng
10
Loved my stay
Pros:

The front office staff must be on a bonus, they all made me feel so welcome,I have never felt at home like I did from check in to check out, exceptional service, will definitely recommend

Cons:

No lift, constant light switch

2026-08-08 via Nuitee
L
Leo solo_traveller ng
10
Pros:

Great staff, every staff strives to provide solutions to whatever needs present, best front desk staff I have ever come across

2026-08-08 via Nuitee
R
Rasheed couple gb
6
2026-08-06 via Nuitee
T
Tunde solo_traveller ng
7
Good room, quite spacious, friendly staff apart from the manager's attitude of course!
Pros:

African based which was very nice but would have been a bonus if one could tap into the famous English breakfast as well

Cons:

The attitude of the manager when i queried a flaw in the invoice produced by the hotel staff was appalling. This was enough for me not to come back to the hotel nor recommend it to others. I would suggest he goes for some intense customer service training on how to treat staff. Usually I would stay at Radisson / Radisson Blu and still did as recently as May but fancied a change of scene. Can't say I was impressed by this particular manager, can't remember his name.

Bathroom could do with some TLC. Absence of lift was a put off.

2026-08-05 via Nuitee
L
Lekan solo_traveller ng
10
2026-08-04 via Nuitee
L
Lekan solo_traveller ng
10
2026-08-04 via Nuitee
A
Adewale Abdul-rahman solo_traveller ca
9
Pros:

The location and the staff. Always smiling and ready to help. It was recommended by a friend and I would say I did not regret it once

Cons:

It might be helpful to put some dish washing soap in the rooms that have kitchenette though.

2026-08-03 via Nuitee
H
Hawthorne solo_traveller gb
7
Pros:

I didn’t find the food particularly tasty

Cons:

Hand towels were not provided and this was difficult to get.

2026-08-02 via Nuitee
S
Somolex70 solo_traveller ca
9
Pros:

Location is very nice and staffs are very professional

2026-08-02 via Nuitee
N
Name solo_traveller tr
6
Pros:

I like the Location easy access

2026-07-23 via Nuitee
O
olubiyi solo_traveller ng
8
Great ambience and friendly staff
Pros:

The ambience and the warmly staff. The breakfast options is also good and the facilities in the room quite satisfactory.

Cons:

The parking space should be better with cars arrangement. The breakfast in the morning is littered with people making noise and talking on loud voice. This should not be happening at such a breakfast table disturbing peace if other users in the morning. A bit of customer control is needed .

2026-07-23 via Nuitee
M
Michael solo_traveller ng
7
Comfortable
Pros:

Location and Pick up

Cons:

Bathroom

2026-07-22 via Nuitee
F
favour solo_traveller ng
8
2026-07-22 via Nuitee
A
Azeez couple ng
6
2026-07-22 via Nuitee
R
Richard solo_traveller ng
1
Pros:

Nothing

Cons:

Hotel room canceled and sold to another customer and claiming no credit card on my account which is false. Of course, it is payment on arrival. Even information sent on late arrival 25 hours before was not acknowledged.

2026-07-20 via Nuitee
L
Liz solo_traveller ng
9
Relaxing and friendly.
Pros:

It has a beautiful setting and very quiet atmosphere

Cons:

The fact that there is no lift is hard for the elderly with joint pains.

2026-07-19 via Nuitee
E
Esther couple ng
8
I stayed for 5 days. The facility was great and amazing.
Pros:

The breakfast was good and excellent. The staffs are amazing, they are good at what they do. But when I ordered for food, it takes hours before they could deliver it.

Cons:

The room service takes time to clean and the staffs should reduce their noise both at night and in the morning. Its disturbing with their early morning chitchat.

2026-07-19 via Nuitee
O
Ojo solo_traveller ng
7
2026-07-09 via Nuitee