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Luxurious Accommodation
Ivy Hotel Emerald, a 4-star hotel in Ikeja, offers a luxurious stay with well-appointed guest rooms featuring modern amenities like flat-screen TVs and safety deposit boxes. Some rooms even boast scenic pool views, ensuring a comfortable and relaxing experience for guests.
Exciting Facilities
This upscale hotel boasts an array of facilities including an outdoor swimming pool, fitness centre, and even a karaoke setup. Guests can unwind by the pool, stay active in the fitness centre, or enjoy a fun karaoke night, making their stay at Ivy Hotel Emerald truly memorable.
Culinary Delights
Indulge in a delightful culinary experience at Ivy Hotel Emerald with a variety of dining options. From an on-site restaurant serving diverse cuisines like African, Chinese, and international dishes to special dietary menu choices including vegetarian, dairy-free, and halal options, there's something to satisfy every palate.
Ready to experience luxury and comfort at Ivy Hotel Emerald? Book your stay now and make unforgettable memories during your visit to Ikeja.
A deposit may be required at the property.
The very kind Natasha, queen debhie, princess and the supervisor Jennifer,made my stay great, definitely making this my go to destination once I land Lagos, the staffs are very polite and always ready to assist.
They could do something about the water pressure
Breakfast was good
No lift
The front office staff must be on a bonus, they all made me feel so welcome,I have never felt at home like I did from check in to check out, exceptional service, will definitely recommend
No lift, constant light switch
Great staff, every staff strives to provide solutions to whatever needs present, best front desk staff I have ever come across
African based which was very nice but would have been a bonus if one could tap into the famous English breakfast as well
The attitude of the manager when i queried a flaw in the invoice produced by the hotel staff was appalling. This was enough for me not to come back to the hotel nor recommend it to others. I would suggest he goes for some intense customer service training on how to treat staff. Usually I would stay at Radisson / Radisson Blu and still did as recently as May but fancied a change of scene. Can't say I was impressed by this particular manager, can't remember his name.
Bathroom could do with some TLC. Absence of lift was a put off.
The location and the staff. Always smiling and ready to help. It was recommended by a friend and I would say I did not regret it once
It might be helpful to put some dish washing soap in the rooms that have kitchenette though.
I didn’t find the food particularly tasty
Hand towels were not provided and this was difficult to get.
Location is very nice and staffs are very professional
I like the Location easy access
The ambience and the warmly staff. The breakfast options is also good and the facilities in the room quite satisfactory.
The parking space should be better with cars arrangement. The breakfast in the morning is littered with people making noise and talking on loud voice. This should not be happening at such a breakfast table disturbing peace if other users in the morning. A bit of customer control is needed .
Location and Pick up
Bathroom
Nothing
Hotel room canceled and sold to another customer and claiming no credit card on my account which is false. Of course, it is payment on arrival. Even information sent on late arrival 25 hours before was not acknowledged.
It has a beautiful setting and very quiet atmosphere
The fact that there is no lift is hard for the elderly with joint pains.
The breakfast was good and excellent. The staffs are amazing, they are good at what they do. But when I ordered for food, it takes hours before they could deliver it.
The room service takes time to clean and the staffs should reduce their noise both at night and in the morning. Its disturbing with their early morning chitchat.
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