Casa Rosa - Alma Hotels

Hotels
9 (1698 reviews)
calle 16 # 2 - 34 Centro Historico , Santa Marta , CO

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Children allowed

Facilities

WiFi available
Free WiFi
Air conditioning
Swimming pool
Room service
Business center
Terrace
Family rooms
Pets allowed
Laundry
See all facilities

Review Highlights

Pros:
Excellent staff
Great location
Cons:
Small pool
Aging furniture

Categories

Cleanliness
8.75
Most reviews mention cleanliness positively, with some noting decor and attention to cleanliness.
Service
9.75
Staff praised for being attentive and caring, providing excellent service.
Location
9.25
Numerous mentions of excellent location, close to the beach and restaurants.
Room Quality
8.25
Rooms described as spacious but with some furniture showing age.
Amenities
8.75
Amenities are generally viewed positively, though some reviews mention a small pool.
Value for Money
9.25
Prices considered reasonable, contributing positively to overall value perception.
Food and Beverage
8.75
Breakfast generally viewed as good, though some reviews suggested it could be improved.
Overall Experience
9.25
Overall a positive and enjoyable stay with memorable aspects highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 08:20

Property Description

Central Location

Casa Rosa - Alma Hotels is perfectly located in the heart of Santa Marta, offering convenience and easy access to popular attractions, beaches, and the airport.

Luxurious Amenities

Indulge in the comfort and luxury of air-conditioned rooms, a hot tub, and a 24-hour concierge service. Enjoy the convenience of free WiFi, room service, and a shared lounge during your stay.

Delicious Dining Options

Start your day right with an à la carte or American breakfast at Casa Rosa - Alma Hotels. With a minibar in every room, you can unwind and enjoy a drink at your leisure.

Book your stay at Casa Rosa - Alma Hotels now and experience the perfect blend of luxury and convenience in Santa Marta!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9
Based on 1698 reviews
Cleanliness: 8.75
Service: 9.75
Location: 9.25
Room Quality: 8.25
Amenities: 8.75
Value for Money: 9.25
Food and Beverage: 8.75
Overall Experience: 9.25
J
JOSE LUIS • couple • nl
9
Genial personal y ubicación, piscina sucia
Pros:

Personal muy amable, especialmente la cocinera, que nos acomodó un día para que pudiesemos desayunar antes porque teníamos un tour. Las arepas son frescas y hechas al momento por ella. Se desayuna muy bien. Se duerme fresco y la habitación es cómoda y limpia. La ubicación es 10/10, al lado hay mil restaurantes y tiendas, y a 5 minutos si llega tienes la playa.

Cons:

La piscina es pequeña y está justo debajo de dónde paran palomas. Así que estaba turbia y caliente. No reservamos el hotel por la piscina, pero quizás nos hubiese gustado usarla (metí sólo las piernas y salí).

2026-09-18 • via Nuitee
A
Aldana • couple • ar
7
Pros:

Las habitaciones son amplias y cómodas.
La ubicación si bien al principio no lo parece, está a media cuadra de un paseo principal que se pone bonito a la tarde/noche

Cons:

Reservamos este lugar por la piscina, no estaba funcionando y en ningún momento nos lo informaron.
La cocina no está bien equipada, faltan muchos utensilios básicos, encontramos cucarachas en la cocina. No está preparada para el uso de los huéspedes.

2026-09-12 • via Nuitee
M
Maribel • family_with_children • pe
8
Linda Experiencia!!!
2026-09-11 • via Nuitee
N
Nataliia • solo_traveller • ua
1
2026-09-08 • via Nuitee
B
Borja • couple • es
9
2026-09-08 • via Nuitee
C
Camilo Andres • couple • co
7
Excelente ubicación , el lugar es de paso
Pros:

Es un lugar de paso

Cons:

Las instalaciones

2026-09-05 • via Nuitee
A
Angeline • couple • fr
10
Je recommande !
Pros:

Le caractère de l’hôtel , sa déco
La Proximité des restaurants
Personnel attentif et chaleureux

Cons:

Les pigeons à proximité du bassin

2026-09-05 • via Nuitee
M
Massimo • solo_traveller • it
8
2026-09-04 • via Nuitee
I
Ingrid • solo_traveller • de
9
2026-09-02 • via Nuitee
N
Natàlia Diez • solo_traveller • es
6
Pros:

Habitacion grande. Precio esta bien.

Cons:

El baño esta conectado con la calle, es decir, muchos mosquitos y mucha humedad. Hay palomas en el techo y se oyen de noche, la zona del patio interior del hotel esta lleno de cagadas de las palomas.

2026-08-31 • via Nuitee
J
Juan Carlos • solo_traveller • es
8
Pros:

Ubicación

Cons:

El colchón y la almohada

2026-08-29 • via Nuitee
F
Fabienne • family_with_children • fr
8
Séjour d’une nuit à Santa Marta
Pros:

Bien situé, accueil du personnel, taille de la chambre

Cons:

Petit déjeuner limité ..

2026-08-28 • via Nuitee
M
Maya • family_with_children • de
7
Zentrale, aber ruhige Lage, gutes Preis-Leistungsverhältnis
Pros:

Gutes Frühstück, sehr liebes und hilfsbereites Personal (außer nachts), gute Lage: zentral, aber ruhig

Cons:

Schwache Klimaanlage, nicht besonders einladender Pool, habe spätabends nach einem zweiten Kissen gefragt, der Nachtmitarbeiter hat sich nicht zurückgemeldet

2026-08-27 • via Nuitee
K
Keila • couple • br
3
Do not get fooled! Pool is a joke, room is very basic and there is no management on site.
Pros:

Location is good, AC works and Carolina was very friendly, but that’s about it. Don’t get fooled by the pinteresty photos.

Cons:

We stayed in room 4. Arrival instructions were clear but the guy “on duty” made zero effort to even greet us. Room was dusty. Bathroom sliding doors do not slide properly. Bed sheets were worn out (although they were changed after I complained). Shower did not work and I had to beg for it to be replaced… as it was a Sunday they wanted to move us to another hotel over 2km away (we refused and they changed the shower). All comms on WhatsApp by the way. Window did not open and even if it did, I could hear the dozens of pigeons right by it. Finally, there’s no one really there to support, recommend things, besides Carolina, who is one person to make breakfast and clean the rooms. Mattress is sincerely the worst I’ve slept in the last decade!! Pool is a bathtub indoors, totally misleading, and the rooftop access was so dirty with pigeon poop that no one even used it. Also, there’s no signage anywhere or a “nice to know”… you need to figure out everything on your own. The “hotel” needs management, needs maintenance and needs to fulfill the basic amenities. Big disappointment.

2026-08-26 • via Nuitee
S
Stefano • extended_group • it
9
2026-08-18 • via Nuitee
A
Alicia • solo_traveller • es
4
No sé descansa bien
Pros:

El personal era muy amable y eficaz. Sin duda lo mejor del hostal

Cons:

Reservamos una habitación para tres y una de las camas estaba en un altillo, con un colchón que se hundía y al lado del aire acondicionado, de tal manera que la persona que ha dormido ahí no ha podido descansar. La relación calidad precio no es buena. Además la piscinita (pequeña) estaba estropeada y en una zona de tanto calor, es bastante relevante.

2026-08-14 • via Nuitee
F
Franco • family_with_children • be
9
Pros:

Todos muy bellos en el hotel! la ubicación genial y el desayuno delicioso. Las mujeres que lo cocinan son unas hermosas consentidoras. nos llevamos a todos en el corazón.

2026-08-13 • via Nuitee
J
Juliet • couple • za
7
Pros:

In the centre of colonial Santa Marta with nice decor. An interesting arrangement with no front desk and lock box codes to get in

Cons:

The sofa bed was a bit saggy

2026-08-12 • via Nuitee
V
Vanessa • solo_traveller • es
8
2026-08-11 • via Nuitee
C
Chris • extended_group • ca
8
Chose tge wrong time to visit
Pros:

Location cozy

Cons:

Pool out of order. Street in front of tge beach u der construction

2026-08-11 • via Nuitee