Hotel Sureño Yucatan

Hotels
9 (101 reviews)
Calle 62 No. 298 C entre 33 A y 35 Centro , Mérida , MX

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Clean and cozy
Delicious food
Friendly staff
Cons:
Noise from construction
Small rooms
Inconsistent service
Limited amenities availability

Categories

Cleanliness
8.46
The hotel was clean, but some guests noted issues with room cleanliness and tidiness.
Service
8.93
Service was friendly, though inconsistent in English communication and responsiveness to issues.
Location
9.47
Great location close to northern Merida, but surrounded by construction which impacts views.
Room Quality
8.42
Rooms were small and some mentioned needing better maintenance, but were cozy.
Amenities
8.95
Good amenities like a rooftop and pool, yet limited availability affected experience.
Value for Money
8.91
Overall good value, but some guests felt it could be improved considering the issues.
Food and Beverage
9.46
Food was generally praised, with many enjoying the breakfast and dinner offerings.
Overall Experience
9.43
Guests enjoyed their stay overall with special mentions of the staff and facilities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 04:36

Property Description

Luxurious Accommodation
Hotel Sureño Yucatan offers 5-star accommodation with air-conditioned rooms, a desk, coffee machine, and flat-screen TV. Each room comes with a private bathroom and modern amenities for a comfortable stay.

Relaxation and Dining
Guests can unwind by the outdoor swimming pool or on the terrace, followed by a delicious meal at the on-site restaurant and a refreshing drink at the bar. The perfect combination for a relaxing and indulgent experience.

Convenience and Service
With a concierge service, tour desk, 24-hour front desk, and airport transfers, Hotel Sureño Yucatan ensures guests' needs are met promptly and efficiently. Enjoy free WiFi throughout the property for added convenience.

Book your stay at Hotel Sureño Yucatan for a luxurious and convenient experience in Mérida.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9
Based on 101 reviews
Cleanliness: 8.46
Service: 8.93
Location: 9.47
Room Quality: 8.42
Amenities: 8.95
Value for Money: 8.91
Food and Beverage: 9.46
Overall Experience: 9.43
R
reginacuevas6 • couple • mx
9
Recomendable y agradable
Pros:

El personal maravilloso, desayunamos y la comida esta deliciosa, habitación cómoda y bonita.

Cons:

La alberca podria estar más limpia y había una falla en el lavabo, nada que no se pudiera arreglar. Lo recomiendo mucho.

2026-09-14 • via Nuitee
G
Georgina • couple • mx
9
¡HOSPEDAJE CON CONFORT Y ESTILO!
Pros:

REl hotel esta muy bonito. Buen gusto en la decoración, instalaciones cómodas y nuevas.

Cons:

La conexión al Wi-fi no era muy buena.

2026-09-07 • via Nuitee
S
Selene • couple • mx
10
Pros:

Muy bonito, la atención de 10! Me encantó TODO!

2026-08-24 • via Nuitee
G
GODET • family_with_children • fr
8
2026-08-23 • via Nuitee
D
Dozvan • solo_traveller • de
6
Please someone remove the 5 stars from this listing
Pros:

The staff is really nice
The bed is comfortable
They got european electrical sockets

Cons:

The fotos are misleading, the pool is filthy and disgusting without chloride etc

The hotel only has a restaurant thats open until 4pm and no room service afterwards or other ameneties. How can this have 5 stars???

They have multiple big hotel chains next to them and all of them are the same price with much better ameneties

The AC in the room is incredibly loud! I put it on the lowest setting and couldnt even hear the TV!

The wifi did not work and they had to get me access to a special wifi connection

The office chair is really unpleasant and the desk as well for work.

The shower takes 5mins to get hot

2026-08-14 • via Nuitee
L
lionel • couple • fr
3
2026-08-10 • via Nuitee
G
Giulianno • couple • mx
10
Un sueño
Pros:

Todo excelente me encantó todo

2026-08-03 • via Nuitee
K
Kia • couple • us
10
Very good experience
Pros:

The room was comfortable and the staff was super helpful and there was someone who spoke English and Spanish. The restaurant was delicious and overall we had a good stay. They also held our bags when we checked out u til it was time for us to leave.I would book again.

2026-07-06 • via Nuitee
J
Juan • solo_traveller • cl
9
Pros:

Impecable limpieza
Excelente atención del personal,
Su gerenta muy amable y atenta a nuestras necesidades
Buena ubicación céntrica.

2026-05-01 • via Nuitee
• solo_traveller • mx
9
2026-04-14 • via Nuitee
Y
Yannick • extended_group • fr
9
2026-01-25 • via Nuitee
J
James • solo_traveller • au
10
2026-01-17 • via Nuitee
A
Adriana • extended_group • do
2
2026-01-13 • via Nuitee
A
Andtdc • couple • it
4
Overall, the stay was unacceptable due to a late check-in, lack of assistance, excessive noise, and
Pros:

staff was kind

Cons:

The check-in was delayed by two hours, and the general manager did nothing to resolve the issue. The room is extremely noisy: every time someone in the adjacent room uses the bathroom or flushes the toilet, everything can be heard. The view from the room is depressing. It is not possible to open the window, and the hotel is very noisy overall.

2026-01-06 • via Nuitee
A
Adriana • couple • mx
8
Pros:

Ubicación

Cons:

Ruidoso

2025-12-03 • via Nuitee
M
Mayte • couple • mx
9
2025-12-03 • via Nuitee
H
Hahn • extended_group • de
7
Schönes Boutique Hotel aber viel zu optimieren
Pros:

Die Dachterrasse war sehr schön am Abend, das Pool auch.
Das Hotel war sauber
Das Frühstück auch sehr lecker und auch das Dinner, aber die Speisekarte reicht nicht für 5 Tage

Cons:

Um das Hotel herum wird gebaut - die Aussicht von Zimmer ist nicht schön
Das Personal auch an der Rezeption spricht sehr schlecht englisch ( mit wenigen Ausnahmen) - gut, wenn man ein bisschen spanisch kann
Wir hatten 5 Tage gebucht und wollten ein schöneres Zimmer - da war keine Bereitschaft
Die Abstimmung zwischen Hotel und Restaurant klappt noch nicht gut
Ein bisschen mehr Schein als sein

2025-12-02 • via Nuitee
H
Hahn • family_with_children • de
7
Für ein Boutique Hotel fehlt es an vielen Stellen und am Flair, kein gutes Preis-Leistungsverhältnis
Pros:

Schöne Dachterrasse, freundliches Personal im Restaurant, gutes Frühstück (allerdings nicht enthalten), gutes Restaurant (wenn es geöffnet hat, kleine Karte)

Cons:

Zimmer sehr klein, insgesamt schon etwas abgenutztes Mobiliar, als wir angekommen sind wurde uns ein Welcome Drink versprochen, da der Barkeeper nicht da war, gab es doch keinen, Restaurant nur am Wochenende abends geöffnet, deshalb war auch die Bar meistens geschlossen, leider hat das Personal kaum englisch gesprochen, zwar bemüht, aber die Kommunikation bei Fragen war schwer, Pool insgesamt sauber, aber nur zwei Liegen, benutzte Handtücher wurden bis zum nächsten Tag nicht aufgeräumt, etwas weit weg vom Zentrum, direkt neben mehreren Baustellen, Weg in die Stadt nicht schön zum Laufen

2025-11-24 • via Nuitee
A
Alessa • extended_group • mx
8
Pros:

precio calidad bien, el hotel muy limpio y comodo.

Cons:

no me gusto que no pude cacnelar una noche realmente deberian de ser mas flexibles.

2025-11-19 • via Nuitee
E
Edward • couple • us
10
2025-10-12 • via Nuitee