Tru By Hilton Traverse City

Hotels
•
Tru by Hilton
8.8 (498 reviews)
3572 N US31 S , Traverse City , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Clean
Friendly staff
Convenient location
Cons:
Uncomfortable beds
Poor breakfast options
Signage issues

Categories

Cleanliness
8.3
Multiple reviews mention cleanliness positively, but one mentioned a disgusting bathroom, lowering the score.
Service
9.8
Staff described as cheerful, polite, and attentive throughout various reviews.
Location
9.3
Convenient location mentioned, though some reviews note signage issues.
Room Quality
8.3
Mixed reviews; some mentioned uncomfortable beds and poorly placed furniture.
Amenities
8.8
General comfort noted, but complaints about lack of microwaves and no pool affect score.
Value for Money
8.8
Guests felt the pricing was reasonable, but some noted that the value could be better for the amenities offered.
Food and Beverage
7.8
Negative comments on breakfast quality significantly reduce the score despite some positive notes.
Overall Experience
9.3
Despite drawbacks, many guests expressed a willingness to return, indicating a generally positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:17

Property Description

Modern Accommodations
Tru By Hilton Traverse City offers stylish and comfortable rooms with air-conditioning, a desk, flat-screen TV, and free toiletries, ensuring a relaxing stay for guests.

Convenient Amenities
Guests can benefit from the 24-hour front desk staff ready to assist with any inquiries, adding a personal touch to the stay. The hotel's proximity to popular attractions like Great Wolf Lodge and Clinch Park makes it an ideal choice for travelers.

Accessible Location
Located just a short distance from Dennos Museum Center and Kresge Auditorium, and with Mission Point Lighthouse a scenic drive away, Tru By Hilton Traverse City provides a central hub for exploring the best of the area.

Book your stay at Tru By Hilton Traverse City for a memorable and convenient experience in Traverse City.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.8
Based on 498 reviews
Cleanliness: 8.3
Service: 9.8
Location: 9.3
Room Quality: 8.3
Amenities: 8.8
Value for Money: 8.8
Food and Beverage: 7.8
Overall Experience: 9.3
P
Peggy • solo_traveller • us
10
Pros:

Location, cleanliness

2026-05-15 • via Nuitee
B
Barbara • family_with_children • us
10
2026-05-14 • via Nuitee
J
Judy • solo_traveller • us
10
Definitely a great value…will return for future trips
Pros:

Clean and proximity was great

Cons:

It was perfect

2026-05-09 • via Nuitee
R
Ronald • extended_group • us
8
Enjoyable
Pros:

Spacious

2026-05-08 • via Nuitee
A
Abby • solo_traveller • us
8
2026-05-08 • via Nuitee
G
gregory • solo_traveller • us
10
Great stay for the value
Pros:

The dietitian was very helpful with my family making sure we had enough to eat as well as helping us make our pancakes after the batter ran out.

Cons:

Nothing

2026-05-04 • via Nuitee
L
Laddelle • solo_traveller • us
10
Pros:

Front desk are very nice.

2026-04-29 • via Nuitee
J
Judy • couple • us
10
2026-04-22 • via Nuitee
J
Johnelle • couple • us
8
2026-04-21 • via Nuitee
J
James • solo_traveller • us
8
2026-04-10 • via Nuitee
W
Wright • couple • us
10
2026-04-06 • via Nuitee
B
Boadway • family_with_children • us
8
Overnight trip from Gaylord to visit the mall, escape room, and have dinner.
Pros:

Dining area was well laid out and food was easily accessible. Breakfast was good.

Cons:

pool, hot tub

2026-04-02 • via Nuitee
D
Dustin • family_with_children • us
10
2026-03-31 • via Nuitee
A
Alice • couple • us
10
We will definitely return and consider TRU in other states as we travel.
Pros:

The staff were friendly and the room spotless. Cleanest place ever stayed. Fresh smelling linens ( not bleach). Blinds instead of dirty dusty drapes

Cons:

Would have liked a small pastry with my coffee

2026-03-23 • via Nuitee
C
carl • solo_traveller • us
5
2026-03-15 • via Nuitee
D
Danielle • couple • us
10
Very nice
Pros:

Clean, comfortable and staff was very friendly!

Cons:

Would have liked a refrigerator

2026-03-12 • via Nuitee
J
Joe • solo_traveller • us
10
2026-03-04 • via Nuitee
J
Joe • solo_traveller • us
10
2026-03-04 • via Nuitee
A
Allen • couple • us
10
2026-03-01 • via Nuitee
M
Mysliwski • couple • us
10
Wonderful hotel experience
Pros:

Incredibly clean and spacious lobby area, many amenities and beautiful rooms with a view.

2026-02-26 • via Nuitee