Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Business center
Family rooms
See all facilities

Review Highlights

Pros:
Perfect hospitality
Great location
Cleanliness
Amazing food
Cons:
Poor customer care
Noise from outside

Categories

Cleanliness
8.1
The cleanliness is top notch.
Service
8.6
The hospitality of the workers is great!
Location
9.1
The location is amazing, close to everything you need to enjoy your stay.
Room Quality
8.1
Standard quality for this hotel tier.
Amenities
8.4
Very decent facilities in general.
Value for Money
8.1
Value for money.
Food and Beverage
8.1
Food is cooked to perfection.
Overall Experience
8.7
A fantastic overall experience despite some service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 10:11

Property Description

Luxurious Accommodation
Koki Hotel, nestled in the heart of Kampala, offers elegant 4-star accommodation with modern amenities. Each room boasts air conditioning, a flat-screen TV, and a private bathroom for a comfortable stay.

Convenient Services
Guests can enjoy the convenience of free WiFi, room service, and a 24-hour front desk. The hotel also provides free private parking, airport transfers, and car rental services, ensuring a hassle-free experience for all visitors.

Prime Location
Ideally located near Independence Monument and other popular attractions, Koki Hotel is the perfect choice for travelers seeking comfort and convenience in Kampala. Book your stay now and experience luxury at its finest.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

Cleanliness: 8.1
Service: 8.6
Location: 9.1
Room Quality: 8.1
Amenities: 8.4
Value for Money: 8.1
Food and Beverage: 8.1
Overall Experience: 8.7
S
sherif abdelaziz solo_traveller eg
9
Pros:

The hotel is wonderful. A tremendous amount of effort is clearly being put into it. Excellent value for money.
The staff are unbelievably friendly and genuinely eager to help you in every possible way—Samuel, Harold, the elevator attendant, and the lady responsible for housekeeping.
A very comfortable place, excellent value for money, and cleanliness that is unusually impressive for Africa.

Cons:

The location is right in the city center and is excellent. It’s a little crowded, but honestly, that’s not a major drawback.
To be completely objective, I really couldn’t find any significant disadvantages, especially considering the reasonable price and the fact that breakfast is included and quite good.
It’s not a five-star hotel, but it offers excellent value for money, and I left feeling completely satisfied with my stay

2026-08-15 via Nuitee
A
Andrew couple au
8
I’d stay here again!
Pros:

Clean rooms, great facilities, close to the centre of the city. Good staff and good food!

Cons:

N/A

2026-08-14 via Nuitee
L
Leif Christian solo_traveller no
10
Pros:

Hyggelig personale. God frokost. God mat i restauranten. Flott bad med rikelig med vann i dusjen og vannet var varmt.

2026-08-13 via Nuitee
N
nhlapo solo_traveller za
9
Pros:

Comfortable bed and breakfast

Cons:

I liked everything

2026-08-13 via Nuitee
B
babatunde solo_traveller gb
10
Pros:

Very impressed by the staffs professionalism and hospitality

Cons:

N/A

2026-08-13 via Nuitee
L
LETICIA solo_traveller es
10
REMANSO DE PAZ EN EL CAOS DE KAMPALA
Pros:

Las instalaciones muy limpias y nuevas.
Personal atento.
Desayuno variado y muy bueno.
WiFi buena.
Parking privada sin coste
Está situado en el mismo centro dando acceso fácil a todas las zonas, bien caminando o con transporte.

2026-08-10 via Nuitee
R
Robert solo_traveller de
7
2026-08-10 via Nuitee
M
Marc family_with_children nl
9
schone goede kamers met fantastisch uitzicht over de stad, hartje centrum en veel te doen
Pros:

schone goede kamers met fantastisch uitzicht over de stad, hartje centrum en veel te doen

Cons:

niks

2026-08-09 via Nuitee
J
Jacqueline solo_traveller nl
8
Pros:

Wat netjes en de familiekamer was comfortabel groot

Cons:

Onpersoonlijke inrichting en de parkeergarage was erg vol toen we aankwamen.

2026-08-02 via Nuitee
N
Nicholas couple ug
10
2026-08-02 via Nuitee
P
Peter couple gb
7
I wouldn’t recommend
Pros:

The location was not good

2026-07-25 via Nuitee
N
Noela solo_traveller se
9
Pros:

The staff were wonderful and very helpful, good customer care. The food was also good

Cons:

The noise from the transportation but that's understandable because of the location in the town center so over all it was good

2026-07-24 via Nuitee
M
maggie solo_traveller eg
8
2026-07-19 via Nuitee
P
Paul solo_traveller gb
8
Pros:

This is obviously a city centre hotel and it us a very big one. It was highly unlikely that the majority of the levels are being used. Hotel entrance is on the 8th floor but there is a welcome desk at the equivalent ground floor. Underground parking us at -2. It's a bit awkward getting from the car park to the room. Breakfast was good and there is a restaurant with good food too. There is also a lovely restaurant within 4 minutes walk. We had a room with a window but the window is onto a corridor and that means that there is little natural light

Cons:

Lighting was poor but that's about it.

2026-07-17 via Nuitee
N
Nicholas solo_traveller ug
10
Pros:

The room is super clean. They take care of all the great details. Slippers are modern, and the bathroom is modern with a showering matt. The showering is what is expected, great, smells nice and enough for two guests. The bed is really comfortable, the pillows were more than enough, the linens are exquisite, the room lights are so great on the eyes and the side bed light has a brightness adjusting knob which is really great. I loved my whole bed experience plus my time in the shower. The heater works really fasts and it is Ariston so no big surprises. The curtains are top notch, they block the light really well at night and when opened in the morning, lets in all that morning light for a fresh new day. The breakfast is the best in Kampala and I have stayed at multiple hotels. If anyone is to book for any hotel around Kampala CBD and would love to get a 360 breakfast, don't try it anywhere else, just go to Koki hotel, I loved it to the maximum.
The internet is fast, restaurant people respond really fast and the food for in room service was super nice. The security guy at the elevator is really sweet and super helpful plus all the people at the reception. They all speak with a great smile knowing they work in hospitality. They are never annoyed even when a client may seem upset.

The accessibility to this hotel is top notch. It is literally just there. City square, free parking, elevator, everything just works at this place.

Cons:

Nothing big for sure. I loved everything and i would recommend this hotel to anyone on the planet who needs value for their $70-$100 spent in one night.

Maybe a request for the future. If they can introduce a robot to deliver food into the rooms. That would be great. It is something I saw in china but I am not saying should be here next week or so, just a future request. Very good for privacy.

2026-07-15 via Nuitee
P
Pascal solo_traveller fr
10
2026-07-11 via Nuitee
A
Alexander solo_traveller de
7
2026-07-10 via Nuitee
I
Izama Jr solo_traveller ug
8
Cons:

Nothing

2026-07-09 via Nuitee
M
Mirjam couple ch
8
2026-07-09 via Nuitee
N
Nicholas solo_traveller ug
9
Pros:

The price and location is excellent

Cons:

Making me pay for parking yet it is free. The staff in that department are disorganized

2026-07-04 via Nuitee