Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Business center
Family rooms
See all facilities

Review Highlights

Pros:
Perfect hospitality
Great location
Cleanliness
Amazing food
Cons:
Poor customer care
Noise from outside

Categories

Cleanliness
8.1
The cleanliness is top notch.
Service
8.6
The hospitality of the workers is great!
Location
9.1
The location is amazing, close to everything you need to enjoy your stay.
Room Quality
8.1
Standard quality for this hotel tier.
Amenities
8.4
Very decent facilities in general.
Value for Money
8.1
Value for money.
Food and Beverage
8.1
Food is cooked to perfection.
Overall Experience
8.7
A fantastic overall experience despite some service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 10:11

Property Description

Luxurious Accommodation
Koki Hotel, nestled in the heart of Kampala, offers elegant 4-star accommodation with modern amenities. Each room boasts air conditioning, a flat-screen TV, and a private bathroom for a comfortable stay.

Convenient Services
Guests can enjoy the convenience of free WiFi, room service, and a 24-hour front desk. The hotel also provides free private parking, airport transfers, and car rental services, ensuring a hassle-free experience for all visitors.

Prime Location
Ideally located near Independence Monument and other popular attractions, Koki Hotel is the perfect choice for travelers seeking comfort and convenience in Kampala. Book your stay now and experience luxury at its finest.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

Cleanliness: 8.1
Service: 8.6
Location: 9.1
Room Quality: 8.1
Amenities: 8.4
Value for Money: 8.1
Food and Beverage: 8.1
Overall Experience: 8.7
L
Lilian Sherrie family_with_children ug
8
The location is excellent for anyone who has a lot to do in the city while still enjoying a quiet pl
Pros:

Very good, with a wide variety of breakfast options, including healthy, organic, and child-friendly choices.

Cons:

The ongoing construction around the hotel, the lack of a gym and swimming pool, the limited availability of cutlery, particularly teaspoons and the absence of glasses in the room somewhat affected the overall stay experience. Addressing these areas would significantly enhance guests’ comfort and experience.

2026-08-26 via Nuitee
T
tiago jose couple fr
10
Pros:

L'hôtel est bien localisé, proche de la vieille ville.
Il et bien equipé.
Le petit déjeuné est un buffet bien complet.

Cons:

RAS

2026-08-26 via Nuitee
D
Davy family_with_children lu
9
Hotel agréable pour séjourner, je vais retourner a 100%
Pros:

Le petit dejeuner était fabuleux, je vais retourner pour déguster d'avantage. La chambre était agreeable, grande, proper et bien équipée et salle de bains comfortable avec douche de toilette et une grande douche italienne (walk in shower)
Belle vue sur la ville, l'hotel comprend les étages supérieures du Koki Tower. Fourniture de qualité.

Cons:

L'air de la climatisation a une petite odeur de moisie au démarage. Il faut probablement juste faire un entretien/nettoyage. Si c'est point est corrigé l'hotel est parfait.

2026-08-25 via Nuitee
D
Doruk couple tr
1
2026-08-24 via Nuitee
D
Deogratias family_with_children gb
8
2026-08-24 via Nuitee
D
David family_with_children gb
9
Still the same, which is good
Pros:

This was my 2nd ever stay at this hotel and it's about the same as it was last time. Breakfast was good, mixture of continental and traditional Ugandan foods. Restaurant food is great quality and quantity. Good central location.

Cons:

Beds are still a bit hard for liking. You do get used to them after a while but still it's a common complaint I've seen in reviews before.

2026-08-22 via Nuitee
E
Elvis couple jp
10
Everything was super nice except the reception where a bit slow to my liking
Pros:

The Rooms where Excellent

Cons:

There’s nothing to say about the property

2026-08-22 via Nuitee
T
Tom solo_traveller de
10
Pros:

Das Frühstück war fantastisch und das Personal war sehr freundlich und hilfsbereit.
Unser Zimmer war sehr gemütlich und top eingerichtet.
Im Restaurant servieren sie sehr gutes Internationales Essen, besonders autentischhe indische Gerichte.
Die Lage ist sehr zentral, so dass man andere Orte in Kampala gut erreichen kann.

Cons:

Mit der guten Lage kömmt auch der Verkehrslärm am Tage.

2026-08-21 via Nuitee
D
Dave family_with_children gb
10
Wonderful as always
Pros:

I travel to Kampala regularly and Koki has become my base every time. Very clean and comfortable, centrally located, friendly staff. Being able to check in any time is a winner and what sets this hotel apart from everywhere else, I never have to worry about waiting around for an afternoon check in after a long flight when I arrive in the morning. I really appreciate being able to get to the hotel and check straight in.

Cons:

No complaints. The one thing that would make it even better would be if a safe was provided in the room. In the years I’ve been staying here I’ve never had concerns about security, but the added peace of mind would be a great addition.

2026-08-18 via Nuitee
A
Abdiweli couple ke
10
Excellent
Pros:

Hygiene

Cons:

Nothing

2026-08-16 via Nuitee
S
sherif abdelaziz solo_traveller eg
9
Pros:

The hotel is wonderful. A tremendous amount of effort is clearly being put into it. Excellent value for money.
The staff are unbelievably friendly and genuinely eager to help you in every possible way—Samuel, Harold, the elevator attendant, and the lady responsible for housekeeping.
A very comfortable place, excellent value for money, and cleanliness that is unusually impressive for Africa.

Cons:

The location is right in the city center and is excellent. It’s a little crowded, but honestly, that’s not a major drawback.
To be completely objective, I really couldn’t find any significant disadvantages, especially considering the reasonable price and the fact that breakfast is included and quite good.
It’s not a five-star hotel, but it offers excellent value for money, and I left feeling completely satisfied with my stay

2026-08-15 via Nuitee
A
Andrew couple au
8
I’d stay here again!
Pros:

Clean rooms, great facilities, close to the centre of the city. Good staff and good food!

Cons:

N/A

2026-08-14 via Nuitee
B
babatunde solo_traveller gb
10
Pros:

Very impressed by the staffs professionalism and hospitality

Cons:

N/A

2026-08-13 via Nuitee
N
nhlapo solo_traveller za
9
Pros:

Comfortable bed and breakfast

Cons:

I liked everything

2026-08-13 via Nuitee
L
Leif Christian solo_traveller no
10
Pros:

Hyggelig personale. God frokost. God mat i restauranten. Flott bad med rikelig med vann i dusjen og vannet var varmt.

2026-08-13 via Nuitee
L
LETICIA solo_traveller es
10
REMANSO DE PAZ EN EL CAOS DE KAMPALA
Pros:

Las instalaciones muy limpias y nuevas.
Personal atento.
Desayuno variado y muy bueno.
WiFi buena.
Parking privada sin coste
Está situado en el mismo centro dando acceso fácil a todas las zonas, bien caminando o con transporte.

2026-08-10 via Nuitee
R
Robert solo_traveller de
7
2026-08-10 via Nuitee
M
Marc family_with_children nl
9
schone goede kamers met fantastisch uitzicht over de stad, hartje centrum en veel te doen
Pros:

schone goede kamers met fantastisch uitzicht over de stad, hartje centrum en veel te doen

Cons:

niks

2026-08-09 via Nuitee
J
Jacqueline solo_traveller nl
8
Pros:

Wat netjes en de familiekamer was comfortabel groot

Cons:

Onpersoonlijke inrichting en de parkeergarage was erg vol toen we aankwamen.

2026-08-02 via Nuitee
N
Nicholas couple ug
10
2026-08-02 via Nuitee