ibis Santa Cruz de la Sierra

Hotels
ibis
9.8 (557 reviews)
Avenida Cristobal De Mendoza , Santa Cruz de la Sierra , bo

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast
Cons:
Issues with room size
Overcharging concerns
Reception service varying in quality

Categories

Cleanliness
9.5
Cleanliness was generally good, but some issues were noted.
Service
9.99
Staff were friendly and attentive, though there were issues at reception.
Location
10
Excellent location, highly rated by guests.
Room Quality
9.47
Room quality varied; some rooms were small and had issues.
Amenities
9.49
Basic amenities were provided, but some guests expected more.
Value for Money
9.97
Good value given the location and services, though some felt overcharged.
Food and Beverage
10
Food quality received positive remarks; breakfast was a highlight.
Overall Experience
10
Overall experience was good despite some negative aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 12:56

Property Description

Garden Oasis and Modern Comforts

Convenient Amenities

Close to Key Attractions

Experience a tranquil stay at Ibis Santa Cruz de la Sierra, where lush gardens greet you upon arrival. Relax in modern rooms equipped with air conditioning, TV, and safety deposit boxes for your convenience. Unwind in the shared lounge or savor a delicious meal at the on-site restaurant and bar. With free WiFi, a tour desk, and luggage storage available, your needs are well taken care of. Located near Arenal Park and other popular attractions, this non-smoking property offers easy access to the city's highlights. Book now to enjoy a seamless blend of comfort and convenience during your stay in Santa Cruz de la Sierra.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VVI

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

9.8
Based on 557 reviews
Cleanliness: 9.5
Service: 9.99
Location: 10
Room Quality: 9.47
Amenities: 9.49
Value for Money: 9.97
Food and Beverage: 10
Overall Experience: 10
R
Rodrigo solo_traveller br
9
Muito bom
Pros:

Moderna e confortável

2026-07-03 via Nuitee
D
Duilio Beretta solo_traveller pe
9
2026-06-30 via Nuitee
A
Angela solo_traveller us
8
Goodish stay, Ibis generally lacks in some areas
Pros:

The hotel was clean, had a nice breakfast. Staff was friendly and helpful. Nice bed.

Cons:

Ibis generally has a problem with places to put your things, this was no different than any other ibis, a lack of places to put your stuff. TV didn't work, and Lack of outlets in proper places.

2026-06-28 via Nuitee
F
Flávio solo_traveller bo
10
2026-06-26 via Nuitee
J
Jonas family_with_children bo
10
2026-06-25 via Nuitee
C
cristiane solo_traveller br
7
Cons:

Melhorar opções do cardápio do restaurante
Uma academia no hotel

2026-06-25 via Nuitee
B
Bruno couple pe
9
Excelente propuesta para Santa Cruz
Pros:

Sus instalaciones son muy cómodas y excelente ubicación

2026-06-25 via Nuitee
S
STEFANO extended_group it
8
2026-06-24 via Nuitee
C
Carlos Eduardo solo_traveller br
9
2026-06-24 via Nuitee
M
Marcelo solo_traveller cl
8
Cómodo
Pros:

El desayuno

Cons:

No había gym

2026-06-24 via Nuitee
C
Caroline solo_traveller be
7
2026-06-24 via Nuitee
R
RICARDO solo_traveller bo
8
2026-06-23 via Nuitee
J
Juan Pablo Dalence solo_traveller bo
8
2026-06-22 via Nuitee
N
Nicolas couple cl
6
Muy buen alojamiento precio calidad
Pros:

Ubicación, precio calidad y se ve nuevo. Además, la comida es muy buena precio calidad.

Cons:

Fumigaron un día y se sentía hasta el 4 piso (donde estaba yo) y ni avisaron nada. Dormí pésimo.

2026-06-21 via Nuitee
M
Marlon couple br
9
Ótima localização
Pros:

Limpeza

Cons:

Falta de toalhas novas na troca do dia

2026-06-21 via Nuitee
H
Humberto Javier solo_traveller bo
8
Pros:

Excelente desayuno y un menú de almuerzo ejecutico muy bueno

Cons:

Inflexible en la hora del check out

2026-06-19 via Nuitee
G
Gerardo Cuéllar solo_traveller co
9
Pros:

El desayuno está genial. Un buffet muy bueno y completo. La ubicación tambien es muy favorable ya que no es en pleno centro aunque está cerca y ademas tiene algunas opciones cercanas en materia de bares y restaurantes. El bar del hotel tambien me gustó y me fue bien con los cocteles y la atención. Muy buena opción para unos dias en Santa Cruz. Se llega muy facil desde el aeropuerto.

2026-06-17 via Nuitee
N
Nectarine solo_traveller gb
10
Lovely relaxed hotel with kind and helpful staff.
Pros:

Amazing. Lots of choice and all interesting and tasty.
It was possile to order hot and cold food til 10pm.
Laundry returned the next morning.
Ironing room (ironing board and iron) on each floor.
Hot showers.

Cons:

Hotel on very busy road. Quite challenging to navigate crossings on foot.

2026-06-17 via Nuitee
P
Paulinho solo_traveller br
8
2026-06-17 via Nuitee
C
cesar solo_traveller bo
10
2026-06-16 via Nuitee