Intercity Tatuapé

Hotels
•
Intercity Hoteis
9.4 (3244 reviews)
220 Rua Bom Sucesso , Sao Paulo , BR

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent location (near airport, mall, tourist sites)
Clean and comfortable rooms
Spacious rooms and balconies
Excellent shower
Generally good/varied breakfast
Friendly/helpful staff in several reports
Cons:
Missing towels, soap and toiletries in some stays
Service inconsistencies: bureaucracy, insistence on documents, slow or poor responses
Breakfast sometimes had missing items, slow replenishment or extra charges for items
Pricing/booking discrepancies and unexpected extra charges
Occasional room wear (scratched walls) and issues with room allocation

Categories

Cleanliness
9.6
Mostly praised — multiple mentions of clean, well-kept rooms; some incidents reported (missing towels/soap, scratched/worn walls) that lowered consistency.
Service
8.6
Mixed service — several complaints about insistence on documents, slow responses and stressed staff; balanced by mentions of kind/gentle employees and occasional helpful gestures.
Location
10
Consistently excellent — repeatedly highlighted as a major strength (near airport, shopping mall and tourist sites); many guests cited location as a key positive.
Room Quality
10
Rooms often described as spacious, comfortable with an excellent shower; occasional negatives about room allocation and some wear on walls.
Amenities
9.4
Good amenities noted (excellent shower, in-room Alexa, convenient mall nearby); however some guests reported lack of toiletries and towel replenishment.
Value for Money
8.2
Perceived as weaker due to pricing/booking discrepancies, unexpected extra charges and issues honoring booking bonuses.
Food and Beverage
10
Generally praised — many comments of a very good breakfast and variety; some reports of missing items, slow replenishment and certain items charged extra, but overall more positive sentiment.
Overall Experience
9.4
Overall positive stay: standout location, comfortable/clean rooms and good breakfast, tempered by service inconsistencies, occasional missing amenities and billing issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-15 05:55

Property Description

Luxurious Amenities
Intercity Tatuapé boasts an outdoor swimming pool, fitness centre, and a restaurant and bar, promising a luxurious stay for all guests.

Comfortable Accommodation
Each room at Intercity Tatuapé is equipped with modern conveniences such as a flat-screen TV, air conditioning, and a private bathroom, ensuring a comfortable and relaxing stay.

Convenient Location
Situated just 6.6 km from Museu Catavento, with easy access to Estádio do Canindé and Sao Paulo Metropolitan Cathedral, Intercity Tatuapé offers a convenient location for both leisure and business travelers.

Book now to experience the perfect blend of luxury, comfort, and convenience at Intercity Tatuapé in Sao Paulo.

Important information:

Please note that the hotel's voltage is 220V.

Please note that the full amount of the reservation will be charged upon check-in. Extra charges will be debited automatically on the credit card informed upon check-in.

Please note, each room can only accommodate one pet with maximum weight of 30 kg with a daily charge of BRL 70. Valid vaccination documents must be presented.

According to the Brazilian Federal Law 8.069/1990, minors under 18 years of age cannot check into hotels unless they are accompanied by their parents or a designated adult. If a minor is accompanied by an adult other than his parents, it is necessary to present a written authorization for the minor to check into the hotel. Such authorization must be notarized and signed by both parents, and presented along with notarized copies of their IDs. All minors under 18 years of age also need to present a valid ID with photo, to prove their identity and that of his/her parents. This must be presented even if a minor is accompanied by his/her parents.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.4
Based on 3244 reviews
Cleanliness: 9.6
Service: 8.6
Location: 10
Room Quality: 10
Amenities: 9.4
Value for Money: 8.2
Food and Beverage: 10
Overall Experience: 9.4
S
Schlodtmann • family_with_children • br
8
ok
Pros:

cama confortável, café da manhã muito bom

Cons:

as toalhas de banho são bem ruins, ruins mesmo.... qualidade ruim, velhas, ásperas, acizentadas.... considere levar de casa se houver espaço na bagagem...
meu edredon estava manchado de amarelo;

2026-09-18 • via Nuitee
J
João Batista de Angelis • solo_traveller • br
9
2026-09-18 • via Nuitee
M
Miyahara • couple • br
3
Decepcionante.
Pros:

A atendente do dia, que tentou conseguir um quarto melhor, procurando por pelo menos 20’.

Cons:

Preço de 4 estrelas, acomodação para no máximo 3 estrelas. Reservei no Intercity para oferecer o melhor do Tatuapé para meu irmão e sobrinho que vieram de fora. Reserva feita desde março. No dia, quase não tinha quarto. Ficaram no primeiro andar, onde mais parecia andar de funcionários, quarto estreito, com manchas sujas no carpete do corredor, vista desagradável. Ao menos estava tudo cheiroso.

2026-09-18 • via Nuitee
C
Carolina • solo_traveller • br
7
Custo-benefício ruim
Pros:

Gostei das camareiras e do café da manhã.

Cons:

Paguei caro (meia diária) pelo early check in para entrar 4h30 antes e me negaram a inclusão do café da manhã, sendo que a meia diária custou mais cara do que seria a meia diária do booking.
O cobertor não tem proteção (aquele lençol que colocam entre os hóspedes). Pelo valor da diária e por questões de higiene, deveria ter essa proteção.
Sabonete em barra estava em falta.
Shampoo (que ao mesmo tempo era condicionador) de qualidade ruim.
Pedi limpeza mais cedo na recepção, pois não tinha mais papel higiênico no quarto e não atenderam meu pedido.

2026-09-15 • via Nuitee
A
Antonio Luiz de • family_with_children • br
1
Não conseguimos ficar no hotel pois ficamos esperando mais de uma hora e não conseguimos um quarto
Pros:

não gostamos de nada pois não conseguimos hospedar no hotel. Fizemos nosso checkin às 22 e 40. a atendente disse que o nosso apartamento estava sendo arrumado. Depois de várias vezes falarmos com ela novamente e ainda não conseguimos um apartamento. Fizemos o pagamento na hora do checkin. Fomos preteridos por uns funcionários da Latam que chegaram bem depois de nós. Quase meia noite e após esperarmos mais de uma hora, tivemos que procurar outro hotel na região. Pedimos prá a atendente estornar o valor que havíamos pago no nosso cartão de crédito e até o momento isto não aconteceu. Fomos muito mal atendidos como nunca aconteceu conosco.

Cons:

O atendimento. Não arrumaram um apartamento prá nós apesar de termos feito o checkin e o pagamento.

2026-09-14 • via Nuitee
C
Carolina • couple • br
7
Hotel bom, atendimento razoável
Pros:

Quarto espaçoso e silencioso.

Cons:

Tive problema ao chegar, estava com mala e minha filha no colo sozinha, nenhum funcionário ajudou. Nem abriram a porta do hotel.
E foi esquecido itens de higiene pessoal infantil, que não devolveram.

2026-09-11 • via Nuitee
C
Caio • solo_traveller • br
10
2026-09-07 • via Nuitee
L
Luciana_D • solo_traveller • br
10
2026-09-04 • via Nuitee
I
Iracelia • couple • br
8
2026-09-01 • via Nuitee
M
Manuella • solo_traveller • br
10
2026-08-26 • via Nuitee
T
Thiago • solo_traveller • de
10
2026-08-25 • via Nuitee
A
Agustin • couple • ar
6
2026-08-24 • via Nuitee
G
Gilson Gangi • solo_traveller • br
10
2026-08-24 • via Nuitee
J
José Roberto • family_with_children • br
10
2026-08-24 • via Nuitee
M
Marcus • extended_group • br
10
2026-08-22 • via Nuitee
B
Bruno • solo_traveller • br
6
2026-08-22 • via Nuitee
H
Henrique • couple • br
9
2026-08-22 • via Nuitee
L
Luiz Henrique Dario • solo_traveller • br
10
2026-08-21 • via Nuitee
R
rodrigo • solo_traveller • br
8
2026-08-21 • via Nuitee
R
raissa • solo_traveller • bw
10
2026-08-20 • via Nuitee