Galeria Plaza Monterrey

Hotels
•
Grupo Brisas
9.2 (552 reviews)
411 Avenida Constitución edificio , Monterrey , mx

listing image 1
Show all photos

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
Fax/photocopying
See all facilities

Review Highlights

Pros:
Excellent location
Spacious rooms
Good food options
Attentive staff (with some inconsistencies)
Cons:
Soft mattresses causing discomfort
Inconsistency in service speed
Minor issues with cleanliness

Categories

Cleanliness
8.84
Most reviews mention cleanliness positively, but some issues with smells were noted.
Service
9.12
Mentioned as attentive but with some inconsistencies, especially in the restaurant.
Location
9.85
Location highlighted positively in multiple reviews.
Room Quality
9.3
Rooms are described as spacious, well-designed, and comfortable.
Amenities
8.83
Amenities noted positively, though some mentioned the need for improvement.
Value for Money
9.29
Good value for the quality provided, according to several reviews.
Food and Beverage
9.04
Generally positive feedback, though some issues with specific items were noted.
Overall Experience
9.31
Overall experiences are positive, with some minor issues mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 04:49

Property Description

Luxurious Accommodations
Galeria Plaza Monterrey, nestled in the heart of Monterrey, offers elegantly designed air-conditioned rooms with modern amenities like free WiFi and a TV. Enjoy city views from the terrace or relax by the outdoor pool.

Convenience at Your Fingertips
This 5-star hotel provides top-notch services including room service, a fitness centre, and a 24-hour front desk. Indulge in delicious meals at the on-site restaurant or unwind with a drink at the bar.

Prime Location and Nearby Attractions
With key landmarks like MARCO Museum Monterrey and Macroplaza within reach, Galeria Plaza Monterrey is the perfect choice for travelers. Plus, the convenience of a paid airport shuttle makes your stay even more seamless.

Book your stay at Galeria Plaza Monterrey now for an unforgettable experience!

Important information:

The cost of breakfast for children ages 7 to 12 is $11 USD.
Important: As of April 1, 2026, all Mexican guests will be required to present their CURP at the time of check-in, in accordance with the applicable legislation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MTY

Location

Guest Reviews

9.2
Based on 552 reviews
Cleanliness: 8.84
Service: 9.12
Location: 9.85
Room Quality: 9.3
Amenities: 8.83
Value for Money: 9.29
Food and Beverage: 9.04
Overall Experience: 9.31
M
Manrique Portillo • solo_traveller • mx
10
2026-05-26 • via Nuitee
J
Juan Carlos • couple • mx
9
2026-05-25 • via Nuitee
M
monica • solo_traveller • mx
10
2026-05-25 • via Nuitee
D
Daniel • solo_traveller • mx
2
Cons:

Esta lejos de todo y nos robaron objetos en la habitación. Notificamos a los ( gerentes ) y no hicieron absolutamente nada. PELIGROSO

2026-05-21 • via Nuitee
L
Luis • solo_traveller • mx
9
Pros:

Muy bien la ubicación y el acceso

Cons:

Que Booking cancelo mi reservacion y al llegar no tenian mi habitación, pero el personal del hotel actuó rapido y lo soluciono y pude hospedarme

2026-05-20 • via Nuitee
J
Jose • couple • us
8
Pros:

Fairly new. Bar man Sergio did great drinks good service. Appreciated happy hour. Staff friendly and respectful.

Cons:

Fat pillows bad for the neck, lack of consumables in the room(not enough). It would be nice at least a couple of water bottles for example (glass bottles).
Restaurant temperature a little on the warm side Sunday afternoon

2026-05-13 • via Nuitee
E
Emma • couple • us
10
2026-05-13 • via Nuitee
J
Juan Carlos • couple • mx
9
2026-05-12 • via Nuitee
G
Gabriel • solo_traveller • es
9
Repetiría sin duda alguna
Pros:

La atención del personal muy buena. Tuve una situación en la que necesitaba ampliar mi horario de check out y aunque finalmente, no tuve que hacer uso de el, me facilitaron dos horas mas del horario habitual.

Cons:

No hubo nada que no me gustara

2026-05-12 • via Nuitee
M
Mario • solo_traveller • us
10
Pros:

Staff, breakfast, location, and facility.

Cons:

Access to the parking was a bit confusing from Constitucion.

2026-05-11 • via Nuitee
G
Gonzalo • family_with_children • mx
8
2026-05-09 • via Nuitee
L
lorena • extended_group • mx
10
A gusto y muy comoda
Pros:

no desayune ahí

2026-05-04 • via Nuitee
J
Jorge Evans • solo_traveller • mx
10
Pros:

Bien

Cons:

Servicio poco lento

2026-05-04 • via Nuitee
T
Thomas • couple • fr
10
2026-05-04 • via Nuitee
A
Aitor • extended_group • es
8
2026-05-03 • via Nuitee
A
Amaranta • solo_traveller • mx
10
2026-04-30 • via Nuitee
C
Creating • solo_traveller • mx
9
Bien para ir de trabajo.
Pros:

lugar donde podría ir por tema de trabajo.

Cons:

La ubicación.

2026-04-27 • via Nuitee
G
GLORIA • solo_traveller • mx
10
Pros:

R esolvieron en forma y hora los inconvenientes

2026-04-25 • via Nuitee
D
Dalia Jaqueline • extended_group • mx
10
2026-04-23 • via Nuitee
S
Sofia • couple • mx
10
2026-04-20 • via Nuitee