Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Cleanliness
Hot springs
Cons:
Noisy neighbors
Limited dining options
Old furniture

Categories

Cleanliness
7.61
Clean and comfortable, but restaurant toilets could be cleaner.
Service
8.58
Excellent customer service and friendly staff willing to help.
Location
7.12
Convenient but a bit far from town with winding roads.
Room Quality
7.57
Comfortable rooms, but some furniture is slightly old.
Amenities
8.1
Tranquil hot springs and sauna, but limited facilities.
Value for Money
7.56
Overall okay value, but dinner options at hotel could be improved.
Food and Beverage
6.61
Not enough water in the room and skip meal options at the hotel.
Overall Experience
7.68
A beautiful stay with friendly service, despite some noise and minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 07:58

Property Description

Luxurious 5-star Accommodation
Indulge in a stay at The Yanné, Onsen Hotel offering top-notch facilities and impeccable service.

Relaxing Spa and Wellness Center
Unwind in our spa with an indoor pool, fitness centre, and sauna, or enjoy the children's playground in the lush garden.

Convenient Location and Services
Located near First World Plaza, our hotel features a restaurant, 24-hour front desk, and hot tub for a comfortable stay.

To book your luxurious retreat at The Yanné, Onsen Hotel, visit our website or call our 24/7 hotline now.

Important information:

Please note that room comes with complementary onsen entry or pampering foot massagePlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.6
Based on 157 reviews
Cleanliness: 7.61
Service: 8.58
Location: 7.12
Room Quality: 7.57
Amenities: 8.1
Value for Money: 7.56
Food and Beverage: 6.61
Overall Experience: 7.68
N
Nathiya • solo_traveller • my
10
2026-08-31 • via Nuitee
R
Raneem • couple • sa
10
2026-08-31 • via Nuitee
T
Tan • couple • my
7
Cons:

Access between towers were very confusing, should add up better signboards or info before the stay.

2026-08-23 • via Nuitee
M
melanie • couple • au
8
It was lovely, pack some warm cloths .. food unless you go to the majestic the rest is basic
Pros:

So relaxing

Cons:

Breakfast

2026-08-19 • via Nuitee
C
Clarina • couple • my
9
2026-08-17 • via Nuitee
Y
Yashar • solo_traveller • az
8
2026-08-02 • via Nuitee
G
Gavin • family_with_children • au
5
2026-07-14 • via Nuitee
M
Meng Tak • couple • sg
9
Great getaway from the bustling Genting Hotel
Pros:

very nice and quiet place - the onsen was also fantastic. Staff are polite and very helpful. For the onsen - may be also good to have some instructions on how to use the facilities - as some user/s could be first time using such facilities. Like the welcome birthday arrangement.

Cons:

provide tea spoon at pantry - after preparing coffee or tea - need tea spoon to stir. Would be good to have food delivery arrangement - especially for breakfast (maybe a simple cafe?). Good to also have directional sign for the footpath to Wyndham hotel.

2026-07-06 • via Nuitee
M
Mohamad Syaifuladli • family_with_children • my
7
2026-06-22 • via Nuitee
K
Kai • solo_traveller • my
10
2026-06-22 • via Nuitee
A
Ah hock • solo_traveller • sg
8
Pros:

The place is clean and comfortable.
Staff members are very outstanding.

Cons:

The facilities is not fully completed.

2026-06-17 • via Nuitee
A
Asif Ali • family_with_children • pk
6
2026-05-29 • via Nuitee
S
Soon Huat • family_with_children • my
9
2026-05-29 • via Nuitee
H
Hichilema • family_with_children • my
10
Restaurants not providing much options for intercontinental travellers
Pros:

The hotel location, friendly staff and understand bothered stay

Cons:

Where to find food

2026-05-23 • via Nuitee
C
Chewyee Lim • couple • my
6
Cons:

To check in and reach the hotel room, from the car park you need to take the lift up to the reception at Level 7. From there, walk all the way to Tower 3 and Tower 4, then take the lift down to the ground floor, and continue walking to Tower 4.
Super inconvenient.

2026-05-22 • via Nuitee
A
Ariza • extended_group • my
8
2026-05-21 • via Nuitee
S
Shayma • couple • tn
7
2026-05-17 • via Nuitee
D
Danny • family_with_children • my
9
Overall, a relaxing stay with excellent onsen and service, we definitely will come back.
Pros:

I truly enjoyed my stay at Genting Hotel Yanne' Onsen. The onsen facilities were beautifully arranged, offering a relaxing and authentic experience. The level of hospitality was exceptional, with attentive and warm service throughout my stay. The cleanliness of the entire property was also highly impressive, making the experience even more comfortable and enjoyable.

Cons:

While my stay was generally pleasant, there are a few areas that could be improved. Firstly, clearer directional signage is needed to guide guests to different towers and the car park, especially around the lifts, lobby, walkways, and parking areas. Secondly, two lifts were out of service at the same time, which resulted in significantly longer waiting times. Additionally, the Kid’s Club and gym were not available due to maintenance, which was a disappointment.

Lastly, as the car park is located some distance from the hotel, it would enhance the guest experience if security personnel could advise guests to unload their luggage at the lobby before parking. This small gesture would provide a more welcoming and convenient arrival experience.

2026-05-05 • via Nuitee
J
Joelivan • couple • sg
9
2026-03-05 • via Nuitee
K
Koh • couple • sg
6
Loud noises from pipes throughout the night
Pros:

Onsen was pretty private

Cons:

Loud noises from pipes throughout the night, making it difficult to get a proper sleep

2026-01-30 • via Nuitee