Z&Z House

Hotels
8.5 (243 reviews)
59/184, Soi Sai Yuan 7, Sai Yuan Road, Rawai, Phuket , Rawai Beach , th

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Room service
Terrace
See all facilities

Review Highlights

Pros:
Good location
Kind staff
Comfortable bed
Nice pool
Cons:
Unclean rooms
Dated furniture
Poor maintenance
No breakfast area

Categories

Cleanliness
6.96
Numerous comments regarding unclean rooms and common areas.
Service
9.93
Staff was described as kind and helpful in multiple reviews.
Location
7.97
Location mentioned to be far from beach and interesting areas.
Room Quality
7.92
Room quality was noted to be dated and not well maintained.
Amenities
8.95
Amenities generally acceptable, good pool mentioned.
Value for Money
7.91
Several reviews indicated it was not worth the money.
Food and Beverage
9.46
No specific comments provided, but standard quality for this hotel tier.
Overall Experience
8.93
Overall, some guests enjoyed their stay despite several issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 22:29

Property Description

Convenient Location
Situated in Rawai Beach, Z&Z House is just 1.9 km away from the beautiful Chalong Beach. With easy access to nearby attractions, guests can explore the best of what the area has to offer.

Comfortable Accommodation
Each room at Z&Z House is designed for comfort and relaxation. From air conditioning to a flat-screen TV and a balcony with a pool view, every detail is carefully curated to ensure a pleasant stay for guests.

Family-Friendly Environment
With the hotel's focus on family rooms and a range of amenities, Z&Z House is the perfect choice for families looking for a memorable vacation experience. The 24-hour front desk and free WiFi add to the convenience and warmth of this welcoming hotel.

Book your stay at Z&Z House now and create unforgettable memories in Rawai Beach!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.5
Based on 243 reviews
Cleanliness: 6.96
Service: 9.93
Location: 7.97
Room Quality: 7.92
Amenities: 8.95
Value for Money: 7.91
Food and Beverage: 9.46
Overall Experience: 8.93
A
Amsterdam solo_traveller nl
10
Pros:

Great place to stay!

Cons:

Nothing

2026-06-21 via Nuitee
L
Lumka couple za
1
2026-05-26 via Nuitee
C
Carl Philipp solo_traveller de
10
Z&Z House, die gute Seele von Baan Sai Yuan
Pros:

- Großes, geräumiges und lichtdurchflutetes Zimmer
- super liebes Personal
- Zimmerreinigung erfolgt mit grosser Sorgfalt, nach jeder Reinigung wird ein wenig Wasser und Nescafé geboten
- Hervorragende Lage mit wirklich allem was das Herz benötigt fußläufig erreichbar
- Ausstattung ausreichend
- sauberer, grosser Pool

2026-05-23 via Nuitee
D
de la Fuente solo_traveller es
10
2026-05-22 via Nuitee
S
somsak couple th
8
2026-05-21 via Nuitee
M
MICHAEL family_with_children il
10
2026-05-09 via Nuitee
L
Liseli solo_traveller gb
10
Amazing!
Pros:

The hotel was wonderful. The pool facilities and location were great. The room was clean, and really spacious. Close to shops and the beaches by bike/taxi.

2026-04-30 via Nuitee
J
john solo_traveller au
7
Good value for the budget conscious traveller.
Pros:

Not applicable

Cons:

Condition of the hotel is imaging but certain maintenance needs to be continued

2026-04-29 via Nuitee
L
Léa couple fr
8
2026-04-21 via Nuitee
M
Michael solo_traveller gb
10
Pros:

Staff were awesome room was very clean and spacious. I will deffinately return.

2026-04-18 via Nuitee
S
Sumit couple in
8
2026-04-17 via Nuitee
H
Hjalte solo_traveller dk
1
Pros:

Intet

Cons:

Alt, værste sted jeg noglesinde har booket. Aircondition så larmende man ikke kunne sove
Køleskab på værelset så gammelt og larmende man måtte hive det ud for at sove.
Fandt hår på natbordet og alt var bare virkelig slidt og klamt

2026-03-30 via Nuitee
S
Shayanna solo_traveller us
8
2026-03-30 via Nuitee
I
Igor couple rs
10
Pros:

Everything! The stuff are so friendly and welcoming, the room is clean and comfortable, the pool is also amazing. We have a 7-11 near, and you can also rent bikes here. I would recommend to everyone to come here and relax. Also, great food and beach options in the area with cheap Bolt rides.

2026-03-27 via Nuitee
M
Marc Baleine-Blanche couple fr
8
Bon rapport qualité prix.
Pros:

Quartier calme de Phuket.
Personnel très gentil.
Piscine assez profonde.
Chambre vaste et pas de bruits de l'extérieur.

Cons:

L’hôtel mériterai une petite rénovation. Clim un peu bruyante et ancienne.
Pas de personnels après 18h, cependant ils sont dispos sur coup de fil.

2026-03-25 via Nuitee
L
Lenka couple cz
10
2026-03-23 via Nuitee
Y
Yannicke couple fr
10
Super séjour
Pros:

Tout était super, grande chambre à côté de la piscine, commerces à proximité, hotel super calme , personnels très agréables, j’y retournerai avec grand plaisir 🙏

Cons:

Rien

2026-03-22 via Nuitee
D
Denis solo_traveller kz
8
Отель подходит только тем у кого есть транспорт
Pros:

Огромный чистый, светлый номер, панорамное остекление. Приличный бассейн. Тихо и спокойно на улице.

Cons:

Нужно иметь ввиду что до ближайшего пляжа только на транспорте и в районе 20 минут. Не подходит для пешего проживания. В шаговой доступности ничего интересного.

2026-03-18 via Nuitee
R
Rokas couple lt
1
Scammers
Cons:

1★ – Dishonest Staff and Missing Deposit

I strongly do NOT recommend this place.

When I checked in, the hotel asked for a 60€ deposit, which I paid. At check-out they returned only 30€ and kept the rest of my money without any proper explanation. This feels like a complete scam.

The administration and staff were very rude and unhelpful. When I tried to ask why half of my deposit was missing, they acted like it was normal and refused to properly explain anything.

This was a very disappointing and dishonest experience. Guests should be very careful when staying here and think twice before leaving any deposit, because you might not get your money back.

I will definitely never stay here again.

2026-03-12 via Nuitee
M
Marco couple it
10
Sempre un bel posto dove venire
Pros:

Camera grande, piscina, frigo acqua e caffè tutti i giorni

Cons:

Quest’anno la stanza odorava di umidità

2026-03-11 via Nuitee