Pan Pacific Serviced Suites Kuala Lumpur

Hotels
•
Pan Pacific Hotels & Resorts
9.4 (1790 reviews)
Jalan Sultan Ismail , Kuala Lumpur , my
+60327068688

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Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Room service
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Comfortable rooms
Cons:
Breakfast variety
Cleaning issues noted

Categories

Cleanliness
8.61
Some reviews noted it was clean, but a few mentioned areas could be improved.
Service
9.57
Majority of reviews praised the friendly and helpful staff.
Location
10
Consistently mentioned as excellent and very accessible.
Room Quality
9.26
Rooms were generally comfortable and well-appointed.
Amenities
9.59
Facilities like the rooftop pool and breakfast options were well-received.
Value for Money
9.56
Many reviews felt they received good value for their stay.
Food and Beverage
8.61
Breakfast options received mixed reviews; some enjoyed them while others found them lacking.
Overall Experience
10
Overall, guests reported a very pleasant experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 09:54

Property Description

Luxurious Accommodations and Amenities
Experience 5-star comfort with air-conditioned rooms, kitchenettes, and city views. Enjoy room service and free WiFi for a seamless stay.

Relaxation and Recreation
Unwind by the outdoor swimming pool or stay active in the fitness centre. Guests can also enjoy a game of billiards during their stay.

Prime Location and Attractions
Located near Berjaya Times Square and Starhill Gallery, with Pavilion Kuala Lumpur and KLCC Park just a short distance away. Perfect for leisure and business travelers alike.

Book now for an unforgettable stay at Pan Pacific Serviced Suites Kuala Lumpur!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM

Location

Guest Reviews

9.4
Based on 1790 reviews
Cleanliness: 8.61
Service: 9.57
Location: 10
Room Quality: 9.26
Amenities: 9.59
Value for Money: 9.56
Food and Beverage: 8.61
Overall Experience: 10
N
Nurhuda • extended_group • sg
10
Always a brilliant stay experience in Kuala Lumpur!
Pros:

We’ve been staying at this beautiful hotel since it opened in 22/23 and it has remained as comfortable, luxurious and well-maintained since.

Cons:

NA

2026-07-04 • via Nuitee
W
Woon Man • extended_group • my
9
Overall a good experience and I will come back
Pros:

Location was accessible and convenient, facilities were good

Cons:

Housekeeping was not so timely, there was a smell in the bathroom which I had to alert them about

2026-07-04 • via Nuitee
N
Nassif • couple • mu
10
Had a pleasant stay at Pan pacific serviced suites
Pros:

breakfast was excellent and the location 10 /10

Cons:

nothing

2026-07-02 • via Nuitee
R
Rashidi Bin • couple • au
10
We will return
Pros:

Our favourite place to stay.super clean, amazing staff and location is the best

Cons:

Loved everything about the property

2026-07-01 • via Nuitee
R
Ravi • family_with_children • in
5
2026-07-01 • via Nuitee
F
Firwan • family_with_children • sg
7
Pros:

Rooms are clean

Cons:

TV satellite very bad connection. Could not watch TV due to bad connection.

2026-07-01 • via Nuitee
S
Sihame • couple • be
9
2026-06-30 • via Nuitee
N
Nurul Hana • couple • bn
9
Pros:

Very good location and an exceptionally clean place to stay. The room is fully equipped with everything you need, including a washing machine, microwave, kitchen, and other essential facilities. Everything was in excellent working condition, and the room was spotless throughout my stay.

One of the best things about this place is the variety of breakfast and dinner options available within the same building, making it very convenient. Overall, I had a wonderful experience and would definitely stay here again. Highly recommended!

2026-06-30 • via Nuitee
M
Mickael • couple • fr
10
Excellent
Pros:

Tout

2026-06-30 • via Nuitee
K
Kelly • couple • au
10
Pros:

It was so clean and the location was excellent. Staff were more than accomodating in every occasion.

2026-06-29 • via Nuitee
A
Anthony • couple • au
10
super friendly staff
Pros:

super friendly staff . clean and spacious room. nice breakfast.

Cons:

nothing

2026-06-29 • via Nuitee
H
HazeLM • family_with_children • my
9
Will repeat.
Pros:

nice location

Cons:

a bit traffic congestions.

2026-06-29 • via Nuitee
C
Cyndy • family_with_children • us
10
Pros:

Best hotel we stayed at on our multi country vacay !

Cons:

Everything!

2026-06-28 • via Nuitee
P
Pricila Tien Yan • couple • hk
9
2026-06-27 • via Nuitee
A
Aaron • family_with_children • sg
10
2026-06-26 • via Nuitee
I
Ilias • solo_traveller • nl
8
Goede locatie
Pros:

Perfecte locatie en fijne grote kamer.

Cons:

Het uitzicht was naar een naast gelegen hoge gebouw.

2026-06-26 • via Nuitee
M
MOHAMMED • family_with_children • sa
9
فندق حديث وجميل
Pros:

‏الفندق جديد وحديث وممتاز ملاصق لفندق بارك بالامكان الاستمتاع بمزايا الفندق الآخر ، أخذ غرفتين وصالة وكانت ممتازة ، السعر كان عالي شوي لانه إجازة عيد الأضحى

‏لكن بشكل عام الموقع ممتاز والمرافق ممتازة والفندق حديث كذلك الإفطار جميل جدا قريب من الأسواق شارع العرب

Cons:

‏أخذوا تأمين عن طريق البطاقة 300 رينجت ولها اكثر من شهر ما رجعت

‏انصح الكل يدفع التأمين كاش

2026-06-25 • via Nuitee
L
Lavina • couple • au
9
Amazing location and great bedroom suite for a couple!
Pros:

Great rooms, staff and location was perfect

Cons:

Best to call the hotel rather than message, as I requested to extend the booking but it wasn’t received by the hotel.

2026-06-25 • via Nuitee
A
Alyaqdhan • couple • om
10
2026-06-23 • via Nuitee
Y
YAN LIN • family_with_children • sg
9
2026-06-22 • via Nuitee