Pan Pacific Serviced Suites Kuala Lumpur

Hotels
•
Pan Pacific Hotels & Resorts
9.4 (1813 reviews)
Jalan Sultan Ismail , Kuala Lumpur , my
+60 3-2706 8688

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Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Room service
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Review Highlights

Pros:
Excellent location
Friendly staff
Comfortable rooms
Cons:
Breakfast variety
Cleaning issues noted

Categories

Cleanliness
8.61
Some reviews noted it was clean, but a few mentioned areas could be improved.
Service
9.57
Majority of reviews praised the friendly and helpful staff.
Location
10
Consistently mentioned as excellent and very accessible.
Room Quality
9.26
Rooms were generally comfortable and well-appointed.
Amenities
9.59
Facilities like the rooftop pool and breakfast options were well-received.
Value for Money
9.56
Many reviews felt they received good value for their stay.
Food and Beverage
8.61
Breakfast options received mixed reviews; some enjoyed them while others found them lacking.
Overall Experience
10
Overall, guests reported a very pleasant experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 09:54

Property Description

Luxurious Accommodations and Amenities
Experience 5-star comfort with air-conditioned rooms, kitchenettes, and city views. Enjoy room service and free WiFi for a seamless stay.

Relaxation and Recreation
Unwind by the outdoor swimming pool or stay active in the fitness centre. Guests can also enjoy a game of billiards during their stay.

Prime Location and Attractions
Located near Berjaya Times Square and Starhill Gallery, with Pavilion Kuala Lumpur and KLCC Park just a short distance away. Perfect for leisure and business travelers alike.

Book now for an unforgettable stay at Pan Pacific Serviced Suites Kuala Lumpur!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM

Location

Guest Reviews

9.4
Based on 1813 reviews
Cleanliness: 8.61
Service: 9.57
Location: 10
Room Quality: 9.26
Amenities: 9.59
Value for Money: 9.56
Food and Beverage: 8.61
Overall Experience: 10
K
KK EYIAH • solo_traveller • gh
10
Pros:

Excellent facilities and very helpful staff 👍

2026-07-25 • via Nuitee
J
Jack • couple • au
1
2026-07-25 • via Nuitee
N
Noi • family_with_children • my
10
Pros:

⭐⭐⭐⭐⭐
One of the best hotel experiences I’ve ever had. The service was exceptional, the rooms were beautifully maintained, and every detail was thoughtfully taken care of. The staff made us feel truly welcome throughout our stay. I would definitely return and highly recommend this hotel to anyone looking for a memorable stay.

2026-07-25 • via Nuitee
فراس • couple • sa
6
2026-07-24 • via Nuitee
K
Karen • couple • zw
10
Excellent
Pros:

Karen Harare excellent facilities clean like very clean and right in the heart of KLC

Cons:

Very clean and modern

2026-07-24 • via Nuitee
M
Mohammed • family_with_children • sa
9
2026-07-24 • via Nuitee
L
Lip Jin • family_with_children • au
8
Expensive, Bad food, Great Location
Pros:

Amazing Location

Cons:

Breakfast was chaotic, small space for seating, limited variety of food. Many guests huddling around a small space to get the food.

2026-07-23 • via Nuitee
A
Aneeba • family_with_children • pk
10
2026-07-23 • via Nuitee
A
Ashna • family_with_children • au
10
Pros:

Everything was perfect

Cons:

I loved everything

2026-07-22 • via Nuitee
T
Thuraya • solo_traveller • ae
10
2026-07-21 • via Nuitee
L
Laurie • solo_traveller • gb
9
2026-07-20 • via Nuitee
C
Chua • solo_traveller • my
10
2026-07-20 • via Nuitee
J
Jasmine • solo_traveller • sg
7
Pros:

Location, space area and breakfast spread

Cons:

- Limited space to clear garbage
- the smoke detector light in the bedroom keep flashing light at night n so making it difficult for the baby to sleep
- Not very child friendly as we had to specially request for bath tub and crib. The bath tub and extra bed given to us also dont look clean

2026-07-18 • via Nuitee
N
Nabeel • solo_traveller • iq
9
Pros:

Amazing in every thing

Cons:

The breakfast get crowded and limited type of food
Overall 9/10

2026-07-17 • via Nuitee
A
Aneeba • family_with_children • pk
10
2026-07-17 • via Nuitee
J
Julia • family_with_children • de
8
2026-07-17 • via Nuitee
S
Sajjad • solo_traveller • pk
10
2026-07-16 • via Nuitee
S
Shailesh • couple • in
5
Pros:

Location

Cons:

Services

2026-07-16 • via Nuitee
A
Asim • family_with_children • om
9
Excellent hotel
Pros:

Location, clean, room size, check-in and check out

Cons:

It’s except hotel, breakfast finishes at 10:30 am, I recommend start warping and cleaning the breakfast area and tables at 10:50 or 11 to give sometime for those who arrive just before 10:30 to eat without sounds and noise

2026-07-16 • via Nuitee
K
Kwok Kay • solo_traveller • au
9
Great central hotel, great value
Pros:

The size of the room, and close to everything.

Cons:

Nothing

2026-07-16 • via Nuitee