The Elser Hotel Miami - An All-Suite Hotel

Hotels
9.2 (7362 reviews)
398 Northeast 5th Street , Miami , us

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent staff service
Great location
Cons:
Busy street noise
Issues with front desk responsiveness

Categories

Cleanliness
8.3
Cleanliness mentioned as good, with some minor issues due to busy environment.
Service
9.8
Overall service praised, particularly for staff members like Nicole and Russell.
Location
9.3
Location highlighted as convenient and central.
Room Quality
9.3
Rooms described as clean and well-equipped.
Amenities
9.3
Amenities such as the pool and gym were well received.
Value for Money
8.8
Good perceived value considering the quality of service and facilities.
Food and Beverage
9.3
Food quality praised with room service being highlighted.
Overall Experience
9.5
Overall experience deemed exceptional with intentions to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 14:58

Property Description

Luxurious Amenities and Services

The Elser Hotel Miami offers a range of luxurious amenities including an outdoor swimming pool, fitness centre, and terrace. Guests can also enjoy the convenience of private parking, free WiFi, and a 24-hour front desk with concierge service.

Elegant and Comfortable Rooms

Each guest room at The Elser Hotel Miami is designed for comfort and style, featuring air conditioning, a flat-screen TV, safety deposit box, and a private bathroom with free toiletries. Certain rooms even boast city views and balconies, providing a touch of elegance to your stay.

Diverse Dining Options

Indulge in a culinary experience at the hotel's restaurant, offering a variety of American, Italian, and Mediterranean cuisine. Vegetarian, dairy-free, and halal options are also available upon request, catering to every guest's palate.

Experience luxury, comfort, and exceptional service at The Elser Hotel Miami. Book now for an unforgettable stay in Miami.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.2
Based on 7362 reviews
Cleanliness: 8.3
Service: 9.8
Location: 9.3
Room Quality: 9.3
Amenities: 9.3
Value for Money: 8.8
Food and Beverage: 9.3
Overall Experience: 9.5
N
Nicolas couple gp
4
Tout est cher , fonctionnements de l’hôtel compliqué . Plus jamais .
Pros:

Emplacement de l’hôtel , salle de sport .

Cons:

Parking payant > cher et compliqué si vous avez pas un numéro de téléphone de floride . Donc quand vous avez payé votre semaine bim vous rajoutez 400 euros de plus pour le parking , le personnel aucun ne vous dit la mêmes choses et aucun effort pour le français , pas très agréable . Les agents de sécurité ou bagagistes sont plus sympa et vous expliquent mieux les choses que le personnel a l’accueil. Ménage de la chambre on ne sais pas , un jour la chambre est faite un jour la chambre pas faites et quand elle est faites c’est vite fais .

2026-07-25 via Nuitee
B
Barak Edri solo_traveller il
10
2026-07-25 via Nuitee
A
Andrea family_with_children us
1
2026-07-25 via Nuitee
D
DİDEM family_with_children tr
7
Pros:

Merkezi yerdedir cok begendik

2026-07-25 via Nuitee
M
Mark solo_traveller nl
8
2026-07-25 via Nuitee
J
Juan alberto extended_group cl
10
Pros:

Instalaciones de lujo

2026-07-24 via Nuitee
M
Michelle family_with_children br
4
Não voltaremos a nos hospedar
Pros:

Localização excelente

Cons:

Não há um recuo para entrar com o carro e deixar as malas. É preciso entrar no estacionamento para fazer isso. O serviço de estacionamento é extremamente confuso. Só existe um aplicativo para fazer o pagamento, mas não funciona para número internacional. Ficamos 1 hora para conseguirmos registrar os veículos e pagar e os funcionários nos “jogando de um lado para o outro” para resolver.
O sistema do elevador, teoricamente, é inteligente, mas não funciona.
Os funcionários da recepção são extremamente arrogantes. Fomos muito mal atendidos, em especial pela Sra. Cory que não teve a menor vontade de nos ajudar com o problema dos carros.

2026-07-24 via Nuitee
M
My solo_traveller us
10
Pros:

We traveled as a family of 3, including a 2 year-old. The hotel is perfect for families. The 1-bedroom suite is spacious, enough for a crib in the living room. My daughter loves looking out the huge window to see the ships go by. The pool is very toddler friendly with a slope instead of stairs. My daughter was afraid of pools before coming here.

The location is close to many museums and Miami beach (10 mins drive). Lots of good breakfast/brunch places within 10-15 mins walk as well.

The staff are friendly and helpful. They are busy so you might need to wait from time to time. Valet service was good, just make sure to let the staff know when you are ready to pick up the car (not just through their app).

Cons:

Nothing

2026-07-24 via Nuitee
A
Alexandra family_with_children at
10
Aisgezeichnetes Hotel mit tollem Ausblick und Pool
Pros:

Wir hatten ein Zimmer im 32. Stock. Die Aussicht war ein Wahnsinn. Auch Pool war toll und Frühstücken war sehr lecker und gesund.

2026-07-24 via Nuitee
ויקי family_with_children il
9
2026-07-23 via Nuitee
K
Kerry family_with_children gb
9
Loved it! Would hope to return but at much lower prices
Pros:

The hotel itself was gorgeous. Our suite was amazing with wrap around views over the biggest balcony.

Cons:

It was really expensive. It was during World Cup times but while I thought the price was fair. The city/state taxes etc, raised it by over £160 per night - a significant increase to an already expensive stay.

2026-07-23 via Nuitee
P
Paul couple au
8
2026-07-23 via Nuitee
L
Lee solo_traveller gb
1
Despite numerous emails, the Elser have stolen £1243 from us. They are well aware they have double charged our credit ca
Pros:

Tho pool area was good.

2026-07-22 via Nuitee
R
Radhames solo_traveller do
10
2026-07-22 via Nuitee
M
Marcos solo_traveller br
1
2026-07-22 via Nuitee
D
David extended_group us
10
2026-07-22 via Nuitee
S
shimrit family_with_children il
8
2026-07-22 via Nuitee
S
Sogol family_with_children ca
8
Pros:

Great location, nice staff, clean and nice

2026-07-22 via Nuitee
P
Paul family_with_children gb
9
2026-07-22 via Nuitee
R
Richard couple gb
8
2026-07-21 via Nuitee