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Facilities
Property facilities
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Supervised childcare/activities
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Self parking (surcharge)
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Beach umbrellas
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Free pool cabanas
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Pool sun loungers
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Beach yoga on site
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Fitness facilities (surcharge)
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Internet access
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Concerts/live shows
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Private picnics
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Wine release events
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Reception hall
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Exercise/lap pool
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Garage
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Swimming nearby
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Electric bicycle charging station
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Rooftop garden
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Guest education on local ecosystems and culture
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Vegetarian menu options available
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Pool toys
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Guest education on local ecosystems and culture
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Electric bicycle charging station
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Fitness facilities (surcharge)
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Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Terrace
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Family rooms
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Pets allowed
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Tour desk
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Hot tub/Jacuzzi
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Chapel/shrine
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Non-smoking throughout
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Concierge service
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Grocery deliveries
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Wheelchair accessible
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Allergy-free room
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Kid meals
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Kids' outdoor play equipment
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Heated pool
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Infinity pool
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Outdoor furniture
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Coffee Shop on site
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Pet bowls
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Pet basket
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Property cleaned by professional cleaning companies
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Key access
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CCTV outside property
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Access to health care professionals
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24-hour security
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Delivered food - securely covered
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Security alarm
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Key card access
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Happy hour
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Aerobics
Review Highlights
Categories
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Property Description
Luxurious Amenities and Services
The Elser Hotel Miami offers a range of luxurious amenities including an outdoor swimming pool, fitness centre, and terrace. Guests can also enjoy the convenience of private parking, free WiFi, and a 24-hour front desk with concierge service.
Elegant and Comfortable Rooms
Each guest room at The Elser Hotel Miami is designed for comfort and style, featuring air conditioning, a flat-screen TV, safety deposit box, and a private bathroom with free toiletries. Certain rooms even boast city views and balconies, providing a touch of elegance to your stay.
Diverse Dining Options
Indulge in a culinary experience at the hotel's restaurant, offering a variety of American, Italian, and Mediterranean cuisine. Vegetarian, dairy-free, and halal options are also available upon request, catering to every guest's palate.
Experience luxury, comfort, and exceptional service at The Elser Hotel Miami. Book now for an unforgettable stay in Miami.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Location
Guest Reviews
This place is gorgeous and in a lovely bayside location. Ocean view rooms, pool, & gym were stellar.
Restaurant hours and menu weren’t the same as listed online
4 eme séjour dans cet hôtel, toujours aussi parfait
Fabian was incredibly helpful and welcoming for our stay. Made the biggest difference in accommodation
I stayed at The Elser Miami to celebrate my birthday and unfortunately my experience fell far below expectations, especially considering the cost of the stay and the reputation of the property.
Upon arrival, my room was not properly prepared. The microwave was dirty, the TV remote did not work, and I had to contact staff for assistance. Throughout my stay, housekeeping services were inconsistent. I made multiple requests for housekeeping and replenishment of items, but service was delayed and appeared rushed when it was finally completed.
I also found expired items among the snacks and beverages provided in the room, which was concerning from both a quality control and guest safety standpoint.
The most frustrating issue involved billing. After checkout, I noticed charges that I did not recognize and had to contact the hotel myself for an explanation. I was initially charged for minibar items that I did not consume. Although the charge was eventually removed, I was never provided with proof of what items I was supposedly accused of taking. As a guest, I should not have to dispute charges that were incorrectly applied in the first place.
There was also significant confusion regarding credits, refunds, and charges. I was told one amount would be credited to my account, but later received different information from management. Even after multiple emails, I still do not feel that my questions regarding the charges and credits have been fully addressed.
The worst part of my stay occurred on checkout day. The elevators were not functioning properly, creating major delays for guests trying to leave the property. My boyfriend and I were forced to carry our luggage down numerous flights of stairs in order to leave for the airport. Because of these delays, two Uber drivers canceled on us, and we were left scrambling to avoid missing our flight. What was most disappointing was the lack of assistance and concern shown to guests. A simple apology was offered, but no meaningful effort was made to address the inconvenience.
When I later contacted management with a detailed explanation of the issues I experienced—including the room condition, housekeeping concerns, billing discrepancies, minibar accusations, elevator outage, transportation delays, and physical strain caused by carrying luggage down multiple floors—I received a response that addressed only a small portion of my concerns while ignoring many of the others.
The hotel itself is beautiful and the location is convenient, but guest service, communication, billing transparency, and problem resolution need significant improvement. Based on my experience, I would not choose to stay here again, nor would I recommend it to others expecting a luxury hotel experience.
Manuel helped us get the party started by kindly escorting us to our room and gave suggestions on where to get bite to eat and drink!
Fabian was exceptional! Amazing customer service and extremely welcoming. I will definitely be back soon! - Honesty
Zeer goed ligging vlakbij de cruiseport.
Alles was goed
Posizione comoda e appartamento attrezzato e confortevole. Hotel molto bello, piscina bellissima
Il ragazzo che ci ha accolto al check in ci ha fornito informazioni scorrette riguardo la camera prenotata. In seguito è stato scorretto e sgradevole
Confortável, quarto grande, chuveiro com ducha de alta pressão. Gostei bastante, pretendo voltar.
Estacionamento é bem caro.
What you up
The hotel is very modern and clean, the location is very central. The staff is professional, very friendly and helpful!
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