Santa Grand Signature Kuala Lumpur

Hotels
8.5 (13806 reviews)
No 36 Menara Santa Jalan Ampang , Kuala Lumpur , my
+60 3-2027 1969

listing image 1
Show all photos
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Variety of breakfast options
Cons:
Cleanliness issues
Noise from nearby rooms

Categories

Cleanliness
7.64
Some reviews mention outdated conditions and cleanliness issues.
Service
9.11
Various reviews highlight exceptional service and helpful staff.
Location
9.15
Convenient access to key attractions and overall good location.
Room Quality
8.1
Rooms are described as clean but some are noted to be small and a bit noisy.
Amenities
8.63
Great pool and breakfast offerings, though some amenities show signs of wear.
Value for Money
8.59
Good balance of price and quality offered by the hotel.
Food and Beverage
8.14
Breakfast has variety, though some found it lacking in certain aspects.
Overall Experience
8.61
Overall, guests enjoyed their stay and would recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 14:28

Property Description

Luxurious Amenities - Enjoy a relaxing stay with our outdoor pool, sauna, and modern fitness centre.

Deluxe Accommodations - Experience comfort in our air-conditioned rooms with flat-screen TVs, safety deposit boxes, and stunning city views.

Multilingual Staff and Convenient Location - Our team speaks multiple languages for your convenience, and we are close to popular attractions like the Petronas Twin Towers and Suria KLCC.

To book your unforgettable stay at Santa Grand Signature Kuala Lumpur, reserve your room now.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Parking is subject to availability due to limited spaces.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs MYR 15 per day.

Location

Guest Reviews

8.5
Based on 13806 reviews
Cleanliness: 7.64
Service: 9.11
Location: 9.15
Room Quality: 8.1
Amenities: 8.63
Value for Money: 8.59
Food and Beverage: 8.14
Overall Experience: 8.61
C
Carly • family_with_children • gb
8
2026-07-25 • via Nuitee
F
Florian • couple • ch
8
2026-07-25 • via Nuitee
B
bedhiafi • solo_traveller • tn
8
2026-07-25 • via Nuitee
S
simone • solo_traveller • it
9
Splendido hotel
Pros:

Stanza piccola ma moderna con tutto il necessario. Colazione abbondante.

Cons:

Colazione e spazi comuni un pò troppo affollati ma apparte ciò tutto perfetto.

2026-07-25 • via Nuitee
H
Herbert • couple • de
7
Kuala Lumpur auf jeden Fall wieder, da wir eigentlich auch sehr gerne in den Pool gehen, müssen wir uns wegen dem Hotel
Pros:

Die Lage, das wirklich gute Frühstück.

Cons:

Der Pool und wie ekelhaft sich die Gäste dort zum Teil verhalten haben von spucken in den Pool bis ohne zu duschen vom Fitnessstudio total verschwitzt direkt ins Wasser, wir haben den Pool nicht mehr benutzt.

2026-07-25 • via Nuitee
T
Tanja • couple • ch
9
Pros:

Der Pool auf dem Dach. Das Zimmer wurde täglich gereinigt. Sehr freundliches Personal. 24h Laden direkt im Gebäude.

2026-07-25 • via Nuitee
J
Jan • couple • nl
6
Bang average past its glory days
Pros:

Pool, Nice staff

Cons:

Dirty room, small room. All very old

2026-07-25 • via Nuitee
S
shun • solo_traveller • jp
7
2026-07-25 • via Nuitee
M
Mohamed • family_with_children • fr
8
2026-07-25 • via Nuitee
R
RADHIKA • couple • in
10
2026-07-25 • via Nuitee
A
Adnan • solo_traveller • my
9
Pros:

Everything was wonderful and well managed

Cons:

Well the room size but still it's good for couple

2026-07-24 • via Nuitee
M
Maurice • couple • de
9
Pros:

Zuvorkommend, gut eingerichtet, gute Lage

Cons:

Türen zum Flur könnten dicker sein

2026-07-24 • via Nuitee
M
Matija • solo_traveller • si
10
Pros:

Vse je bilo v redu.

2026-07-24 • via Nuitee
J
Jules • couple • fr
7
Pros:

Bon accueil par le personnel à l’entrée de l’hôtel
Très belle vue

Cons:

Impossible d’utiliser la télévision, sans que le message d’accueil de l’hôtel revienne en boucle..

Un peu loin du centre ville

2026-07-24 • via Nuitee
D
Daniel • solo_traveller • at
8
Pros:

Location, Rooftop Pool

Cons:

Breakfast always extremely crowded and loud

2026-07-24 • via Nuitee
K
Karolína • solo_traveller • cz
10
2026-07-24 • via Nuitee
K
Kenneth • family_with_children • dk
9
Rigtig fint hotel med hjælpsom personale
Pros:

Rigtig fint hotel med dejlig rooftop pool, fitness, og bar. Dejlige værelser med god udsigt over byen. Fin morgenmad. Rigtig flinkt og hjælpsomt personale.

Cons:

Havde bestilt et værelse til to voksne og et barn. Fik et relativt lille værelse med en queenside seng, som vi skulle sove tre i.. Ikke så behageligt.

2026-07-24 • via Nuitee
A
Abdelmadjid • extended_group • dz
10
2026-07-24 • via Nuitee
M
Mawiya • couple • om
10
2026-07-24 • via Nuitee
M
Marcelo • solo_traveller • es
10
2026-07-24 • via Nuitee