Santa Grand Signature Kuala Lumpur

Hotels
8.5 (13415 reviews)
No 36 Menara Santa Jalan Ampang , Kuala Lumpur , my

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Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Luggage storage
Sauna
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Variety of breakfast options
Cons:
Cleanliness issues
Noise from nearby rooms

Categories

Cleanliness
7.64
Some reviews mention outdated conditions and cleanliness issues.
Service
9.11
Various reviews highlight exceptional service and helpful staff.
Location
9.15
Convenient access to key attractions and overall good location.
Room Quality
8.1
Rooms are described as clean but some are noted to be small and a bit noisy.
Amenities
8.63
Great pool and breakfast offerings, though some amenities show signs of wear.
Value for Money
8.59
Good balance of price and quality offered by the hotel.
Food and Beverage
8.14
Breakfast has variety, though some found it lacking in certain aspects.
Overall Experience
8.61
Overall, guests enjoyed their stay and would recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 14:28

Property Description

Luxurious Amenities - Enjoy a relaxing stay with our outdoor pool, sauna, and modern fitness centre.

Deluxe Accommodations - Experience comfort in our air-conditioned rooms with flat-screen TVs, safety deposit boxes, and stunning city views.

Multilingual Staff and Convenient Location - Our team speaks multiple languages for your convenience, and we are close to popular attractions like the Petronas Twin Towers and Suria KLCC.

To book your unforgettable stay at Santa Grand Signature Kuala Lumpur, reserve your room now.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Parking is subject to availability due to limited spaces.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs MYR 15 per day.

Location

Guest Reviews

8.5
Based on 13415 reviews
Cleanliness: 7.64
Service: 9.11
Location: 9.15
Room Quality: 8.1
Amenities: 8.63
Value for Money: 8.59
Food and Beverage: 8.14
Overall Experience: 8.61
V
Vero • solo_traveller • es
9
Pros:

Nos alojamos por segunda vez en este hotel en nuestro viaje por malasia. Tiene todo lo que necesitas para una estancia memorable y el. Personal es encantador

Cons:

El ascensor a veces tardaba mucho por la vanidad de huéspedes del hotel pero es normal

2026-05-23 • via Nuitee
A
Ayan • solo_traveller • kz
10
Pros:

Очень красивый отель недалеко от метро и рядом красивый густой лес , завтрак в отеле прекрасный и приятный персонал
Ребята с хаускипинга, ресепшн, гест релейшн очень добрые люди! Помогли с заселением и с багажом

2026-05-23 • via Nuitee
Y
YASUAKI • solo_traveller • jp
7
2026-05-23 • via Nuitee
G
Gonzalez diez • solo_traveller • ar
9
Pros:

Las instalaciones muy cómodas y la ubicación muy buena

2026-05-23 • via Nuitee
D
Duncan • solo_traveller • nz
10
Pros:

Staff were friendly and always willing to help. Room was good and comfortable. Great location with easy access to bus and train station.

Cons:

Nothing

2026-05-23 • via Nuitee
A
Ayan • couple • kz
10
2026-05-23 • via Nuitee
J
John Du Bois • solo_traveller • au
9
Pros:

Location

Cons:

limited dinner menus

2026-05-22 • via Nuitee
T
Tara • couple • gb
10
Great place
Pros:

Helpful staff and room had incredible views. Great breakfast

Cons:

No faults

2026-05-22 • via Nuitee
C
Chaouki • solo_traveller • dz
9
Pros:

The hotel was very clean , the location gives you a good balance between bukit bintang and klcc, the breakfast was good! I would suggest it better than the hotel appartemen options!

2026-05-22 • via Nuitee
N
noel • extended_group • mx
9
2026-05-22 • via Nuitee
P
Pascal • family_with_children • ch
7
2026-05-22 • via Nuitee
P
Penka • couple • bg
10
Фантастично място! Препоръчвам!
Pros:

Искам да изкажа най- голямото си възхищение към ръководството на хотела. Хотела е фантастичен, инфинити басейна е с чудесна гледка. Но това, което най- много ми хареса е, че можехме да си оставим багажа в хотела след напускането, което изключително много ме зарадва!Браво!

2026-05-22 • via Nuitee
M
Matthias • couple • de
6
Cons:

Pool und Warmwasser leider einen ganzen Tag nicht verfügbar

2026-05-21 • via Nuitee
M
MEI • couple • cn
10
2026-05-21 • via Nuitee
M
Merve Ozkardes • solo_traveller • tr
10
2026-05-21 • via Nuitee
M
Mathew705 • solo_traveller • sg
9
Pros:

Location, service, breakfast, cleanliness..

2026-05-21 • via Nuitee
N
Norsyafiqa • couple • my
8
good and comfortable. i enjoyed staying here
Pros:

love the decoration

Cons:

the water in the sink. maybe can have hot water on it too. also i dont prefer hairdryer hanging on the wall. ni flexibility

2026-05-21 • via Nuitee
O
Oscar • couple • au
8
Pros:

Like the location and swimming pool. bar drinks perfectly made

2026-05-21 • via Nuitee
V
Viola • couple • it
8
Carino
Pros:

Struttura moderna e accogliente, buona qualità prezzo

Cons:

Colazione dolce un po’ scarsa, camera un po’ piccolina, poche sdraio nella zona piscina

2026-05-20 • via Nuitee
E
Erin • couple • gb
10
2026-05-20 • via Nuitee