Santa Grand Signature Kuala Lumpur

Hotels
8.5 (13806 reviews)
No 36 Menara Santa Jalan Ampang , Kuala Lumpur , my

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Variety of breakfast options
Cons:
Cleanliness issues
Noise from nearby rooms

Categories

Cleanliness
7.64
Some reviews mention outdated conditions and cleanliness issues.
Service
9.11
Various reviews highlight exceptional service and helpful staff.
Location
9.15
Convenient access to key attractions and overall good location.
Room Quality
8.1
Rooms are described as clean but some are noted to be small and a bit noisy.
Amenities
8.63
Great pool and breakfast offerings, though some amenities show signs of wear.
Value for Money
8.59
Good balance of price and quality offered by the hotel.
Food and Beverage
8.14
Breakfast has variety, though some found it lacking in certain aspects.
Overall Experience
8.61
Overall, guests enjoyed their stay and would recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 14:28

Property Description

Luxurious Amenities - Enjoy a relaxing stay with our outdoor pool, sauna, and modern fitness centre.

Deluxe Accommodations - Experience comfort in our air-conditioned rooms with flat-screen TVs, safety deposit boxes, and stunning city views.

Multilingual Staff and Convenient Location - Our team speaks multiple languages for your convenience, and we are close to popular attractions like the Petronas Twin Towers and Suria KLCC.

To book your unforgettable stay at Santa Grand Signature Kuala Lumpur, reserve your room now.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Parking is subject to availability due to limited spaces.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs MYR 15 per day.

Location

Guest Reviews

8.5
Based on 13806 reviews
Cleanliness: 7.64
Service: 9.11
Location: 9.15
Room Quality: 8.1
Amenities: 8.63
Value for Money: 8.59
Food and Beverage: 8.14
Overall Experience: 8.61
R
Roslyn • solo_traveller • au
9
Good value room in a good location
Pros:

Great breakfast, small but lovely room. Amazing view!!

Cons:

There is some noise from rooms either side.

2026-07-04 • via Nuitee
A
Aine • solo_traveller • ie
8
Pros:

Clean, comfortable, great breakfast

2026-07-04 • via Nuitee
A
Alexia • couple • ch
8
2026-07-04 • via Nuitee
J
Julia • couple • fr
7
2026-07-04 • via Nuitee
N
Nida • family_with_children • pk
10
2026-07-04 • via Nuitee
N
Nurlan • extended_group • kz
10
2026-07-04 • via Nuitee
S
Sofian • solo_traveller • sa
4
2026-07-04 • via Nuitee
A
Avin • couple • ae
10
2026-07-04 • via Nuitee
S
Sophie • solo_traveller • gb
9
2026-07-03 • via Nuitee
M
MELISSA • couple • nz
7
2026-07-03 • via Nuitee
F
Faty • couple • fr
3
Excellent mais déçue par le prix élevé
Pros:

Hôtel bien placé
Personnel très sympathique
Petit déjeuner excellent
Prestation de l’hôtel superbe

Cons:

Chambre pas suffisamment bien nettoyée à l’arrivé nous avons souffert pour cause des allergies.
Le rapport qualité prix beaucoup trop élevé
L’hôtel n’a pas été transparent sur le prix lors de la réservation car le prix annoncé par échange booking différent du prix payé lors de l’enregistrement concernant le surclassement

2026-07-03 • via Nuitee
E
Emilia • couple • de
8
Schöner Aufenthalt
Pros:

Sehr schönes und großes Zimmer. Angenehme Lage und nettes Personal

2026-07-03 • via Nuitee
A
Ander • couple • es
7
Regular
Pros:

La ubicación

Cons:

Las camas son muy incómodas y las habitaciones eran muy pequeñas y sin ventanas

2026-07-02 • via Nuitee
N
Nadia • couple • se
8
Bra läge och trevlig personal
Pros:

Bra läge

2026-07-02 • via Nuitee
J
Jussi • solo_traveller • es
7
Pros:

Het personeel is heel vriendelijk en attent, mooi uitzicht vanaf het dakterras. Mooi zwembad en fijn dat er handdoeken beschikbaar waren.

Cons:

Ik vond de prijs naar verhouding te duur. De kamers zijn klein en badkamer verouderd. Op de fotos leek het moderner en beter onderhouden. Het viel me een beetje tegen. Ook vond ik het ontbijt wat tegenvallen. Weinig westerse keuzes zoals beleg voor brood e.d. jammer dat er ook geen matrasjes op de bedjes bij het zwembad liggen.

2026-07-02 • via Nuitee
A
Angelica • couple • it
8
2026-07-02 • via Nuitee
L
Lloyd • couple • gb
8
2026-07-02 • via Nuitee
E
Eider • solo_traveller • es
10
Una estancia inmejorable
Pros:

El desayuno increíble y la ubicación también.

2026-07-02 • via Nuitee
P
Paweł Częstochowa • solo_traveller • pl
10
2026-07-02 • via Nuitee
S
Silvia • solo_traveller • es
8
2026-07-02 • via Nuitee