Santa Grand Signature Kuala Lumpur

Hotels
8.5 (13625 reviews)
No 36 Menara Santa Jalan Ampang , Kuala Lumpur , my

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Variety of breakfast options
Cons:
Cleanliness issues
Noise from nearby rooms

Categories

Cleanliness
7.64
Some reviews mention outdated conditions and cleanliness issues.
Service
9.11
Various reviews highlight exceptional service and helpful staff.
Location
9.15
Convenient access to key attractions and overall good location.
Room Quality
8.1
Rooms are described as clean but some are noted to be small and a bit noisy.
Amenities
8.63
Great pool and breakfast offerings, though some amenities show signs of wear.
Value for Money
8.59
Good balance of price and quality offered by the hotel.
Food and Beverage
8.14
Breakfast has variety, though some found it lacking in certain aspects.
Overall Experience
8.61
Overall, guests enjoyed their stay and would recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 14:28

Property Description

Luxurious Amenities - Enjoy a relaxing stay with our outdoor pool, sauna, and modern fitness centre.

Deluxe Accommodations - Experience comfort in our air-conditioned rooms with flat-screen TVs, safety deposit boxes, and stunning city views.

Multilingual Staff and Convenient Location - Our team speaks multiple languages for your convenience, and we are close to popular attractions like the Petronas Twin Towers and Suria KLCC.

To book your unforgettable stay at Santa Grand Signature Kuala Lumpur, reserve your room now.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Parking is subject to availability due to limited spaces.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs MYR 15 per day.

Location

Guest Reviews

8.5
Based on 13625 reviews
Cleanliness: 7.64
Service: 9.11
Location: 9.15
Room Quality: 8.1
Amenities: 8.63
Value for Money: 8.59
Food and Beverage: 8.14
Overall Experience: 8.61
T
Tam • family_with_children • my
10
干净，住得舒适
Pros:

早餐选择多，味道好吃，停车方便

2026-06-20 • via Nuitee
S
Sachin Singh • solo_traveller • at
3
2026-06-20 • via Nuitee
G
Giuliana • solo_traveller • it
10
2026-06-20 • via Nuitee
T
Timothy • couple • au
9
Good value in Kuala Lumpur
Pros:

Just a little out of the way, everything is a Grab taxi away, except Little India, only about $4-5 AUD. But very good value. Breakfast is good, not as much variety as other more expensive hotels

Cons:

Everything was good or better

2026-06-20 • via Nuitee
A
Amina • couple • fr
10
2026-06-19 • via Nuitee
K
Kseniia • couple • ru
4
2026-06-19 • via Nuitee
M
Maria • couple • es
9
2026-06-19 • via Nuitee
M
Mbateta • extended_group • ca
10
Staff was very friendly and helpful which helped start trip on the right note.
Pros:

Location was very central to places we were visiting.

Cons:

The one evening we were there early enough to enjoy pool it was closed for maintenance.

2026-06-19 • via Nuitee
C
CHONG • couple • sg
9
Nice Hotel with Buffet Breakfast
Pros:

The buffet spread for breakfast is what makes the price seems reasonable. The car park is only accessible by the hotel valet staff. You are not expected to drive your car up yourself to the car park.

Cons:

The breakfast place on the 3rd floor is too crowded with so many hotel guests rushing for their breakfast. At times, it is difficult to get seats for two to enjoy a quiet meal.

2026-06-19 • via Nuitee
V
Valeria • extended_group • uy
9
Cómodo y bien ubicado
Pros:

La ubicación

Cons:

No había toallas de mano en la habitación

2026-06-18 • via Nuitee
A
Angela_1990 • solo_traveller • it
10
Consigliatissimo per visitare Kuala Lpur
Pros:

Mi è piaciuta l'accortezza al cliente, la pulizia della camera e la posizione. Io e mio marito a distanza di 2 anni abbiamo provato a fare un 2° viaggio di nozze dato che al 1° ero stata male (10 gg su 15). Ho spiegato la cosa allo staff e sono stati tutti carini, ci hanno omaggiato con una loro decorazione e dato che avevamo prenotato una cena presso il loro sky lounge, ci hanno omaggiato con una fetta di torta 🫶. La colazione inoltre era buonissima e abbondante. La posizione poi era centralissima e vicina alla fermata metro. 😊

Cons:

Niente

2026-06-18 • via Nuitee
S
Saravanan • solo_traveller • my
10
2026-06-18 • via Nuitee
H
Hafsa • family_with_children • pk
10
2026-06-18 • via Nuitee
A
Andrew • solo_traveller • au
10
2026-06-18 • via Nuitee
T
takizawa • couple • jp
9
2026-06-18 • via Nuitee
S
Sarah • couple • gb
9
2026-06-18 • via Nuitee
O
Oscar Eduardo • couple • es
10
2026-06-18 • via Nuitee
C
Carcubov • extended_group • es
10
Pros:

Ubicación excelente. Desayuno muy completo y variado.

2026-06-17 • via Nuitee
T
Trevor • solo_traveller • gb
10
Spectacular all round
Pros:

The room views we got was so impressive 👏.

Cons:

Maybe the price of the drinks at the pool bar 🍸

2026-06-17 • via Nuitee
P
Pascal • couple • nl
8
Goed hotel voor 3 dagen verblijf
Pros:

Mooie kamer, rooftop zwembad, uitgebreid ontbijt

Cons:

Niets

2026-06-17 • via Nuitee