Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly, attentive staff and concierge (several named employees praised)
Excellent service and hospitality
Great location in Condesa, walking distance to dining and parks
Stylish, comfortable rooms and attractive decor
La Terraza restaurant praised
Gym facilities with hot showers
Cons:
Inconsistent hot water in some room showers
Housekeeping lapses (item left in shower reported)
Breakfast inconsistency / limited variety for a 5-star experience
Unexpected charges for espresso at breakfast
Front desk staff training and decision-making issues reported (specific staff named)

Categories

Cleanliness
7.5
Mixed signals: several guests describe the hotel as neat and well maintained, but there are specific housekeeping lapses (left a paper in the shower) and minor room maintenance issues reported.
Service
9.5
Consistently outstanding service noted across reviews; multiple guests praise front-desk/concierge and name staff (Jesus, Jany, Albania, Mike, Angela, Daniel, Marco, Alison) for exceptional, attentive hospitality.
Location
9
Very positive: described as 'Buena ubicación' and 'perfect' in Condesa, within walking distance of restaurants, cafés, parks and attractions.
Room Quality
9
Rooms described as stylish, comfortable and impeccably maintained; decor and comfort repeatedly praised.
Amenities
8.5
Generally positive: hotel atmosphere and public spaces praised; gym showers specifically noted as having plenty of hot water even when a room shower had issues.
Value for Money
7.5
Some concern about value: a guest reported unexpected charges for espresso and felt the breakfast offering was poor for a 5-star; overall impressions otherwise positive but value slightly impacted by these issues.
Food and Beverage
8
Mixed feedback: several guests call the breakfast 'amazing' and praise the on-site restaurant (La Terraza), while another notes limited variety and unexpected charges for coffee.
Overall Experience
9
Predominantly exceptional overall stays: numerous five-star endorsements emphasizing that the team and atmosphere made guests feel welcomed and valued.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:28

Property Description

Luxurious Accommodation

Mondrian Mexico City Condesa offers 5-star accommodation just 2.8 km from Chapultepec Castle. Each room features a desk, private bathroom with a hairdryer, flat-screen TV, and air conditioning. Some rooms even include a seating area and a safety deposit box for your convenience.

Top-Notch Amenities

Enjoy a terrace, private parking, restaurant, and bar during your stay. The hotel also provides an ATM, concierge service, 24-hour front desk, airport transfers, room service, and free WiFi throughout the property.

Convenient Location

Situated near The Angel of Independence and the United States Embassy, with Benito Juarez International Airport just 14 km away, Mondrian Mexico City Condesa offers both luxury and convenience for your stay.

Book now to experience the perfect blend of comfort and sophistication at Mondrian Mexico City Condesa.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEX

Location

Property Video

Guest Reviews

8.5
Based on 341 reviews
Cleanliness: 7.5
Service: 9.5
Location: 9
Room Quality: 9
Amenities: 8.5
Value for Money: 7.5
Food and Beverage: 8
Overall Experience: 9
E
Ezra M • solo_traveller • us
10
Pros:

The staff agreeableness and kindness

Cons:

Shower didn't get too hot but the gym showers got plenty hot

2026-10-07 • via Nuitee
D
davin • extended_group • mx
3
2026-09-17 • via Nuitee
N
Nahida • couple • us
10
2026-09-08 • via Nuitee
J
Johana • couple • mx
10
2026-09-08 • via Nuitee
S
Stanley • solo_traveller • pe
8
Buena ubicación
Pros:

La ubicación del hotel, tranquilo y lindos sitios para comer
El confort de la habitación
La decoración de las habitaciones
La decoración del resto de los ambientes del hotel

Cons:

El servicio de limpieza, dejamos a proósito un papelito en el borde de la ducha y nos acompañó durante toda la estadía :(
El desayuno para ser un 5 estrellas fue pobre y poca variedad, la atención del personal del desayunador (salvo la anfitriona), fue con altibajos. Nos cobraron 2 cafés doble expreso en el desayuno sin mencionarnos que eso no estaba incluido!
Personal del front desk poco capacitado (Sofía Estrada), sin poder de decisión, poco profesional para dar soluciones.

2026-08-30 • via Nuitee
C
cesarg769 • Business
10
Excellent hotel.
Pros:

The service was outstanding, every member of the staff was incredibly helpful. The breakfast is always amazing, Jesus gave me great recommendations and was outstanding with his hospitality.

2026-07-11 • via Tripadvisor
P
paere2025 • Business
10
Mondrian again!
Pros:

Great location, super nice staff and generally a pleasant stay. Special shout out to Jesus- one of the friendly staffers.

2026-07-10 • via Tripadvisor
L
leeo383 • Business
10
Dream Stay!
Pros:

A Truly Outstanding Stay, Exceptional Service from an Incredible Team!

From the moment I arrived at the Mondrian Mexico City Condesa until the moment I checked out, I felt genuinely welcomed and valued.

This is far more than just a beautiful hotel, it is an experience created by an exceptional team of people who clearly care about every guest.

A special thank you to Jany, Albania, and Mike, who went above and beyond throughout my stay.

Their professionalism, warmth, kindness, and genuine desire to help made all the difference.

They are a true credit to the Mondrian brand!!

The hotel itself is stunning.

The rooms are stylish, comfortable, and impeccably maintained.

The location in Condesa is perfect, with fantastic restaurants, cafés, and parks all within walking distance.

Every detail, from the atmosphere to the service, exceeded my expectations.

I’ve stayed in many hotels around the world, and it’s the people who make the biggest difference.

The team at the Mondrian has mastered the art of hospitality, making every guest feel like family.

If you’re looking for an amazing hotel in Mexico City, I cannot recommend the Mondrian highly enough.

Thank you to Jany, Albania, Mike, and the entire team for making my stay so memorable. I look forward to returning very soon.

⭐⭐⭐⭐⭐ Five stars without hesitation!

2026-07-08 • via Tripadvisor
Y
Y3537NIarturob • Family
10
My Recent Experience at the Mondrian CDMX Condesa
Pros:

I am going to write an honest opinion related to my recent trip to this hotel and why in my opinion I believe it deserves 5 stars. Let's start with the basics, the hotel is neat, clean, organized, presentable, friendly, easy check in, all the things you would expect. What sets this place apart is the service, the service is beyond exceptional. Especially, I'd like to point out the concierge, they go above and beyond to make sure you feel at home, but that you also have everything you need to have a pleasant stay. Additionally, the restaurant in the hotel called La Terraza is exceptional in terms of service and food. I'd like to personally recommend and mention Angela Gomez, her magnificent and dedicated attention to detail made my stay pleasant, stress free, and enjoyable. Other exceptional individuals include Daniel A., Marco L., and Alison A. I highly recommend this place as you will find that your stay is just as unique as mine!

2026-07-06 • via Tripadvisor
3
304anatolyk • Couples
10
Mondrian hotel Mexico
Pros:

Excellent hotel and service. In the art district. Walking distance to everything. Super comfortable in every way

2026-07-06 • via Tripadvisor
C
Climber31188444487 • Couples • Mexico City, Central Mexico and Gulf Coast
10
Mexico City trip 10/10
Pros:

I had an outstanding stay during my visit to Mexico City for the FIFA World Cup week ⚽️, and a huge part of that experience was thanks to Albania.

From the moment I arrived, Albania went above and beyond to make me feel welcome. She was incredibly professional, attentive, and genuinely cared about ensuring every detail of my stay was perfect. Her recommendations like Rosetta and Blanco colima restaurants 10/10.

Exceptional customer service is hard to find, and Albania truly sets the standard.

Thank you!!!🙏🏼 , Albania for making my World Cup trip even more special. I look forward to coming back!

2026-06-30 • via Tripadvisor
J
janwG7862ZC • Family
10
Good Experience
Pros:

The staff were very kind, friendly, and helpful. We enjoyed our stay. The location was also close to many of the things we wanted to see and do.

2026-06-26 • via Tripadvisor
G
geras1977 • Couples
10
Great staff and service
Pros:

Great staff Amauri, Ángel y Daniel will go above and beyond to meek your stay great, definitely will come back Aswome stay!!!

2026-06-25 • via Tripadvisor
C
camu2019 • Friends getaway
10
Thoughtful details, beautiful design, and exceptional hospitality
Pros:

My stay at Mondrian Mexico City Condesa was truly memorable. From the moment I arrived, the staff made me feel genuinely welcomed with a handwritten note and a beautiful dessert inspired by the colors of the Colombian flag. As a Colombian visitor, that thoughtful gesture meant a lot and immediately made me feel at home.

The room was gorgeous, modern, and full of artistic character. Having a private terrace made the experience even more special, offering a perfect place to relax after exploring the city. The bed was incredibly comfortable, and every detail of the room was carefully designed to create a unique atmosphere.

The food was excellent throughout my stay, and I would especially like to recognize Alison, whose kindness and professionalism stood out. She was always warm, attentive, and eager to help, making us feel valued as guests.

What impressed me most about Mondrian was its ability to combine sophisticated design with genuine hospitality. The personalized touches, delicious cuisine, comfortable accommodations, and outstanding staff created an experience that I will remember for a long time.

I would happily stay here again and highly recommend it to anyone visiting Mexico City.

2026-06-25 • via Tripadvisor
J
juanbS979PP • Family
10
Breakfast at La Terraza
Pros:

Great food, great ambience, and amazing service! We were helped by Amaury and he was incredible!

2026-06-24 • via Tripadvisor
R
raykO2487SL • Couples
10
Jamie and Gustavo
Pros:

Jamie and Gustavo made this stay much more enjoyable. Anything we needed, they were both on top of it. Thank you to both of you!

2026-06-20 • via Tripadvisor
I
i-cant-wait-to-go • Business
10
Would stay here again
Pros:

Very attentive staff. Nice location. Very clean and very spacious room. The breakfast included was perfect for me - the chilaquiles en salsa verde! Amoury was my waiter for breakfast both days. Very nice and friendly!

2026-06-18 • via Tripadvisor
S
Scenic16457086271 • Family
10
Nice hotel in a lovely neighborhood
Pros:

We had a few dozen guests stay at Mondrian for our daughter's wedding and were very pleased. The staff was extremely friendly and helpful to all. The courtyard coffee shop and bar/restaurant was great for gathering, and the neighborhood is lovely and convenient. There are more cafes and restaurants than you could ever enjoy, plus parks and shops within short walks.

2026-06-04 • via Tripadvisor
W
weissrobynm • Couples • Los Angeles, California
10
Wonderful Stay in a Great Neighborhood
Pros:

What a lovely hotel! We loved our 8 night stay at Mondrian Mexico City. The hotel is in a great, walkable neighborhood. Rooms are nicely appointed and updated. Staff are all so friendly and helpful, and the coffee shop and hotel restaurant are great.

The real standout of our stay was the concierge, Gustavo. He went above and beyond both before and during our trip to make sure we had the best time possible. From arranging airport transfers, to scoring us a reservation at Contramar, from asking about our adventures every time we saw him, to going all out to help us get tickets to a Diablos Rojos game, Gustavo is a true gem. He made this trip truly unforgettable.

We will absolutely be back to CDMX and will surely chose Mondrian as our home base.

2026-06-03 • via Tripadvisor
E
Emma • extended_group • gb
8
Pros:

Location good, clean rooms and staff although rushed at times were lovely. Easy to organise Ubers as they can pull in and drop off easily.

Cons:

The breakfast is not a 5* offering, no fresh juices, terrible coffee etc..

2026-06-03 • via Nuitee