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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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24-hour front desk
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Restaurant
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Room service
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Business center
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Terrace
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Family rooms
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Pets allowed
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Airport shuttle
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Safety deposit box
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Bar
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Fax/photocopying
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Ironing service
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Meeting/banquet facilities
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Dry cleaning
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Breakfast in the room
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Massage services
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Packed lunches
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Spa/wellness center
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Babysitting/child services
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Non-smoking throughout
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Private parking
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Airport shuttle (additional charge)
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Shared lounge/TV area
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Board games/puzzles
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Shuttle service (additional charge)
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Concierge service
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Special diet menus - on request
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Kid meals
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Snack bar
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Kid-friendly buffet
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Outdoor furniture
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Wine/champagne
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Airport drop off
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Airport pick up
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Fruits
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Shuttle service
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Game drives
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Walking tours
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Breakfast takeaway containers
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Key card access
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Tour/class on local culture
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Mobile app for room service
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Happy hour
Review Highlights
Categories
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Property Description
Convenient Location
The Crossroads Hotel, just 1.8 km from Nairobi National Museum, offers a comfortable stay with easy access to key attractions like Kumbu Kumbu Art Gallery and Habitat for Humanity Kenya.
Modern Amenities
Enjoy air-conditioned rooms with a range of amenities including a flat-screen TV, free WiFi, and a kitchenette in select rooms. The hotel also provides free private parking, a shared lounge, and a 24-hour front desk for your convenience.
Dining and Relaxation
Indulge in delicious meals at the on-site restaurant and unwind at the terrace or bar. With room service available, you can enjoy a cozy night in. Book your stay at The Crossroads Hotel for a memorable experience.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Location
Guest Reviews
Boa localização e comodidades
Ouve-se todo o barulho do exterior (música alta até tarde e barulho de obras de manhã cedo)
Było czysto, świeża pościel, przestronny pokój, rzeczy do mycia
schneller Check In, saubere Zimmer, in denen alles funktionierte - warme Dusche, TV mit Netflix…, Wasserkocher im Zimmer, freundliche Mitarbeiter, nette Bar mit Außenterrasse
Nichts, ich war sehr zufrieden!
Location is great - In Westlands, close to the Expressway and a very short walk walk away from one of the most happening streets of Nairobi nightlife - Woodvale Grv.
The rooms are on relatively higher floors, so the view out is great, especially there aren't very tall buildings very close to the hotel - yet. The open view of Westlands area is very good.
There is an Indian restaurant, Barbeque Nation - unrelated to the hotel, on the ground floor of the building which was very convenient for me to get vegetarian Indian food at any time, though it's a bit overpriced for what it is.
Housekeeping and cleanliness is acceptable.
It's not structured like a typical hotel - it is spread over 3 floors of a tall building. The three hotel floors themselves are not even a closed system by itself. They can be accessed individually like any other floor of the building.
The vegetarian spread at breakfast is way too limited. They also do not respect the need to keep the vegetarian food separate from the meats. I would not recommend the breakfast to a strict vegetarian.
Great location - close to two shopping malls, not far from airport and quick drive from most of the tourist attractions (like giraffe center, karen blixen museum or karura), staff very friendly and helpful! Place was clean and breakfast was also really nice :)
A estrutura do hotel é boa, o quarto bastante confortável e a equipe muito cordial. O Café da manhã é saboroso e a localização é boa. Valeu a pena!
Spacios room for 3 adults
We had a nice stay at The Crossroads Hotel. The room was comfortable and clean, and the staff were friendly and helpful. The location was convenient for getting around. Overall, a good and comfortable place to stay.
The area around the hotel felt a little dark in the evenings, so we mostly used taxis to get around. It would also be nice to have a few more things to do at the hotel, maybe a small game room or some activities. Nothing major, just something that could make the stay a little more enjoyable.
We couldn’t sleep because of the night club’s noise!
The curtains were very dusty.
The bathroom was very small
It is not a hotel, it is just a room in the shopping center!
Stosunek jakości do ceny
La habitación era amplia. La ubicacion era buena. El desayuno estaba bien pero no había mucha variedad.
El personal de recepción era amable, pero el del desayuno no.
La limpieza puede ser mucho mejor.
Staff gentile, colazione
Good location but the hotel is part of a building that includes other facilities
The air conditioning unit did not work at all during my stay. Reception sent staff to look at it, but it shut down within five minutes and began flashing a bright error light. I called them back to disconnect the unit completely, but it resumed flashing shortly after they left. Between the intense room heat and the constant light, I was unable to sleep. Additionally, the curtains were very dusty and stuck shut.
Quiet location good breakfast
Rooms small
Good location in one of the best areas of Nairobi. Comfortable room with all the amenities. Very good breakfast and polite staff. We highly appreciated that even though breakfast hours hadn't officially started, they offered us whatever was ready because we had a very early departure.
Nothing major to complain about, but there was a relative delay when ordering lunch, which took much longer than expected.
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