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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Restaurant
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Room service
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Business center
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Heating
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Family rooms
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Garden
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Pets allowed
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Laundry
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Fax/photocopying
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Golf course
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Ironing service
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Meeting/banquet facilities
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Currency exchange
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Non-smoking throughout
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Private parking
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Sun terrace
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Shared lounge/TV area
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Board games/puzzles
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Concierge service
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Snack bar
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Vending machine - snacks
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Evening entertainment
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Outdoor furniture
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Picnic area
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Wine/champagne
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Coffee Shop on site
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Fruits
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Breakfast takeaway containers
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Themed dinner nights
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Happy hour
Review Highlights
Categories
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Property Description
Convenient Location
Located just 4 km from NEC Birmingham, Royal Square Hotel - NEC & Birmingham Airport offers a peaceful retreat with easy access to key attractions.
Comfortable Accommodation
The hotel provides well-equipped rooms with modern amenities including a desk, TV, and private bathroom, ensuring a comfortable stay for guests.
Great Facilities
Guests can indulge in a continental breakfast, relax on the sun terrace, and benefit from services like room service, concierge assistance, and currency exchange during their stay.
To experience a blend of convenience and comfort, book your stay at Royal Square Hotel - NEC & Birmingham Airport.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.
Location
Guest Reviews
Excellent location for my business trip. The hotel is clean and the host was welcoming. Excellent breakfasts.
Very steep stairs to my second floor room. Pillows were rather too hard.
location very good for the NEC. Reception explained where the bus stop was nearby. But don't trust the timetable. It arrived 8 minutes early. Luckily I was there already
First night FAULTY PUMP making a noise above me off and on all night. Utterly miserable experience, planned vengeance on the hotel... However, 2nd night, I met the very nice owner who listened with me. No pump noise. Slept well.
Convenient location for the NEC/access to Birmingham.
The bed was under the slope of the roof, so it was difficult to get in and out from one side. There was only one bedside lamp, and that didn't work. There was only 1 bath towel for 2 guests. The bathroom was really badly done, floor wobbly, the toilet leaked. The shower hadn't been cleaned, there was hair from the previous occupant on the shower wall, and the soap dish was full of slime. There was rust on the floor of the bathroom. The bedroom was dusty. We ate in the restaurant and the portions were miserly and over-priced. The bread was burned. Parking: the sign outside and on their website said that it is was £7, we were charged £8. We were on the top floor, three bedrooms rammed into the space that may have been okay for 1 or 2. This is not somewhere I'd visit again, very poor.
The location in relation to NEC and M42.
Very small shabby room. 3/4 bed for two people was inadequate. Very tired decor, though the bathroom was clean.
Limited menu, with Indian choices being meat free.
Very expensive drinks from the bar.
However convenient, I will give it a miss in future.
Tbe location to the airport
The cleanliness bathroom was filthy especially the floor. Room very cold asked for heating to be put on. Was told no as heating heated up whole building and some guests might not want it on. Did bring us a heater. Tv was broke. Was told it wouldnt be fixed till following day. But after us saying thats not acceptable and asking for them to bring tv from an empty room they did.
The room was nice and breakfast was ok
The £10 charge of being later for just 15 minutes even when ring them at the airport because there did let of plane straight away we was setting on the plane for a while. I explained this to lady on the phone. I thought is was wrong cause is was not my fault. The room was freezing cold no heating on i could not get to sleep cause I was that cold
The location was good.
When we booked on here, it stated breakfast included, but its continental not cooked. Had to pay extra and had to give an exact time for it to be served. Had the first day and was poor. Didn't have the second day. The continental side of it was worse.
The room smelt awful. It was a drains and damp smell.
Couldn't have a shower to go out in the first night as the owner had turned the hot water off for the whole hotel and we had to wait 45mins which we couldn't as we had a table booked.
The heating was on full blast all night in a cramp room where we couldn't open the windows as we were ground floor and there were foxes trying to get in the bins half the night.
Happy hour was 4-6pm, buy one get one free for £7.99. All the advertising suggests all drinks. False. Its just 2 types of beer. Nothing else. They were served at the same time so the second one went warm. And they were just poured from a can! Location the only decent thing but you have to pay extra for the parking.
Never again.
The staff
Most of the cooked food, mushrooms tasted of washing up liquid
Dirty shower floor towel on arrival.
Very thin walls, someone snoring on the floor above kept me awake.
Weird atmosphere
The place Comfortably it very nice
It was fairly close to the NEC which was why we booked it and the room was tiny but clean. It did have a kettle which was also good.
Everything other than the location really.
We arrived and asked if there was food available and the waiter/ hotel manager said that they have an on site Indian restaurant and after driving for 5 hours I didn’t want to get back in the car so we thought an Indian would be perfect and were excited for a lovely Indian Masala.
We found a table in an odd set up of a dining room ( clearly used as their office space too with a personal computer and desk in the corner ) and we had to ask for a drink. The wine was off ( rose) and it got replaced with a glass of white wine after I had to ring a bell for attention as he disappeared.
We asked for a menu and there were three options available as mains that were Indian dishes unless we wanted pizza or burgers. The masala had run out and he said it would be back next week. So we opted for one and we were told by our waiter not to have that one because it was “horrible” !
So we chose the only other option- a lentil dish which turned up and was stone cold. I asked if it was supposed to be cold and he said no and said it’s difficult to heat more than one dish at once… and because we wanted rice too it was just one of those things which is weird when there’s a big kitchen so he said he’d heat it up. I said no thanks as it was ghastly so we decided to leave and drive to find something nearby. He charged us £11 each for the awful wine!
The only other person in the room had eaten a burger and he left most of it saying it was not nice and that his beer was £9, his wine was straight from the fridge and he was upset he’d paid for breakfast up front. Luckily we hadn’t fallen into that trap.
Our room was on the very top floor and was tiny. One bath towel between two people and two small towels. My friends bed was okay but mine was lumpy and uncomfortable and I barely slept.
We were so grateful for the local fish and chips down the road so we didn’t go to bed hungry.
I’d advise against staying here.
Comfort
My friend paid for parking and still got ticket
Great location for NEC
Lovely staff, very friendly and helpful.
Would highly recommend
Location and price
Food, drinks, management.
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