Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Restaurant
Room service
Business center
Heating
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Cons:
Cleanliness issues
Room quality below expectations
High prices for low value

Categories

Cleanliness
6.6
Several reviews mention issues with cleanliness, including mould and a dirty bathroom.
Service
8.6
Multiple reviews highlight friendly and helpful staff.
Location
8.6
The location is frequently praised for being convenient, especially for the NEC.
Room Quality
6.1
Many reviews point out that rooms were small, old, and not as advertised.
Amenities
6.6
Complaints about missing advertised amenities such as room service and restaurants.
Value for Money
6.6
Comments about being overpriced for the condition and services provided.
Food and Beverage
7.1
Breakfast received mixed reviews but some found it enjoyable.
Overall Experience
6.6
Overall experience was negative for several guests, with many complaints leading to early departures.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 01:34

Property Description

Convenient Location

Located just 4 km from NEC Birmingham, Royal Square Hotel - NEC & Birmingham Airport offers a peaceful retreat with easy access to key attractions.

Comfortable Accommodation

The hotel provides well-equipped rooms with modern amenities including a desk, TV, and private bathroom, ensuring a comfortable stay for guests.

Great Facilities

Guests can indulge in a continental breakfast, relax on the sun terrace, and benefit from services like room service, concierge assistance, and currency exchange during their stay.

To experience a blend of convenience and comfort, book your stay at Royal Square Hotel - NEC & Birmingham Airport.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs GBP 6 per day.

  • Children and extra bed policy

    Children are not allowed.
    Adults stay for £10 per person per night when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.1
Based on 1914 reviews
Cleanliness: 6.6
Service: 8.6
Location: 8.6
Room Quality: 6.1
Amenities: 6.6
Value for Money: 6.6
Food and Beverage: 7.1
Overall Experience: 6.6
S
Stibbyventures • solo_traveller • gb
6
Close to airport
Pros:

Close to airport.

Cons:

We didn't have towels in the room. There is no lift so if you have luggage, you might need to haul it up narrow stairs.

2026-06-28 • via Nuitee
L
Lindsay • couple • nz
7
Pros:

It was close to the airport and it was a lot cheaper than some of the other options available.
When all you are after is a bed for the night before an early morning flight, it was brilliant.
They even had a taxi button to push at the front desk to summon a cab and it was there within 10 minutes.

Cons:

It was a very hot night so it was a little warm in the room without aircon but that was to be expected.

2026-06-25 • via Nuitee
S
Sealey • solo_traveller • gb
4
Pros:

Location was good, nice welcome on arrival

Cons:

Very dated room, toilet cistern lid was off and you had to find a way to flush it.

2026-06-24 • via Nuitee
A
Ashford • solo_traveller • gb
1
Rubbish
Pros:

Nice appearance

Cons:

Price for tiny room
Dirty bed linen
Rubbish breakfast for extra price
Price for breakfast and quality and standard for it both English and continental
Friend has bad rash from there
Staff not very helpful or willing to sort
Advertising for allergy to food but dont cover it
Would like a substantial refund for all room/breakfast/parking

2026-06-21 • via Nuitee
A
Alexis • solo_traveller • gb
4
I wouldn’t stay there again
Pros:

The location it was so close to the NEC

Cons:

The shower was blocked so I couldn’t get a shower. The carpet in the room was dirty, Iit was so noisy all night every night and the room smelt bad.

2026-06-21 • via Nuitee
D
Diane • extended_group • gb
7
We had a good stay but not everyone wants a cooked breakfast and a continental breakfast could have been offered
Pros:

The location was great for the NEC

Cons:

Being charged £14 for 2 nights parking!! If l was leaving the car to fly away on holiday then that’s fair enough but for a 2 nights parking stay it seemed very excessive. The double bed was small.

2026-06-20 • via Nuitee
S
Stuart • couple • gb
2
Would not recommend
Pros:

Location was good

Cons:

Room was aweful. Boiling hot no air con, Ceiling cover half the bed. Tv was on the roof uncomfortable to watch. No plugs in room. Sachets of shampoo. No one manning bar so went out

2026-06-20 • via Nuitee
S
Steven • couple • gb
8
Nice little guest house, not sure I’d call it a hotel though.
Pros:

Situated close to motorway.

Cons:

Nice garden

2026-06-18 • via Nuitee
R
Rachel • couple • ch
1
2026-06-14 • via Nuitee
M
Morakabiyan • solo_traveller • gb
8
2026-06-14 • via Nuitee
C
Carol • solo_traveller • gb
2
2026-06-12 • via Nuitee
A
Anton1962 • solo_traveller • nl
5
Good enough for a single night when one needs to be in the area.
Pros:

Hotel was close to my destination and also to airport. Staff was friendly and was able to facilitate late check-in and even get me a burger at 23:00.

Cons:

Roon was very small, bedsheets were not clean and extra charges such as parking fee despite the parking was on their own premises.

2026-06-11 • via Nuitee
A
Annabell • solo_traveller • gb
8
Would definitely use again
Pros:

Convenience, lovely staff, clean and comfortable .. all that I needed
Taxi service available

Cons:

Doors were a little noisy so could hear other people moving around but it was manageable

2026-06-10 • via Nuitee
L
lucy • solo_traveller • gb
8
Pros:

Comfortable beds and clean facilities. Great location for an early airport departure.

Cons:

Other guests banging and slamming doors, the hotel could put up som signs and ask people when they check in to be respectful noise wise. I barely slept due to guests in next rooms constantly coming in and out of their rooms and into other rooms.

2026-06-08 • via Nuitee
N
natalie • family_with_children • gb
10
Pros:

Small but does the job very clean and comfortable

2026-06-06 • via Nuitee
J
Jon • solo_traveller • au
7
Budget Airport Accom
Pros:

This was a cheap option close to the airport and that was what I needed. The room was clean and the staff were very friendly. The continental breakfast was good too.

Cons:

I had a dripping shower. I was woken by other guests leaving early.

2026-06-06 • via Nuitee
P
Paul • solo_traveller • gb
10
No stress
Pros:

Quite suburb hotel, 10min bus ride to Birmingham international airport. Great for early morning departures.
Lovely garden to relax in, staff couldn’t have been more helpful.

Cons:

Nothing

2026-06-05 • via Nuitee
L
Lwin • solo_traveller • gb
6
2026-06-04 • via Nuitee
F
Francis • couple • gb
6
It wasn’t that bad but I believe they have more to do to catch with the standard
Pros:

The staff were very receptive and readily offered support throughout

Cons:

There was moulds on the bread served for breakfast. They seem to have kept it for a longer time and they didn’t check and served to me. And it seems too far from the Town Center of Birmingham and so ordering things like food was relatively very expensive

2026-06-04 • via Nuitee
C
Chris • extended_group • gb
7
Convinient and served a purpose
Pros:

The staff was very friendly and helpful

Cons:

The room was not in the ground floor, which we requested anc was very small and hot!

2026-06-04 • via Nuitee