Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Restaurant
Room service
Business center
Heating
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Cons:
Cleanliness issues
Room quality below expectations
High prices for low value

Categories

Cleanliness
6.6
Several reviews mention issues with cleanliness, including mould and a dirty bathroom.
Service
8.6
Multiple reviews highlight friendly and helpful staff.
Location
8.6
The location is frequently praised for being convenient, especially for the NEC.
Room Quality
6.1
Many reviews point out that rooms were small, old, and not as advertised.
Amenities
6.6
Complaints about missing advertised amenities such as room service and restaurants.
Value for Money
6.6
Comments about being overpriced for the condition and services provided.
Food and Beverage
7.1
Breakfast received mixed reviews but some found it enjoyable.
Overall Experience
6.6
Overall experience was negative for several guests, with many complaints leading to early departures.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 01:34

Property Description

Convenient Location

Located just 4 km from NEC Birmingham, Royal Square Hotel - NEC & Birmingham Airport offers a peaceful retreat with easy access to key attractions.

Comfortable Accommodation

The hotel provides well-equipped rooms with modern amenities including a desk, TV, and private bathroom, ensuring a comfortable stay for guests.

Great Facilities

Guests can indulge in a continental breakfast, relax on the sun terrace, and benefit from services like room service, concierge assistance, and currency exchange during their stay.

To experience a blend of convenience and comfort, book your stay at Royal Square Hotel - NEC & Birmingham Airport.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs GBP 6 per day.

  • Children and extra bed policy

    Children are not allowed.
    Adults stay for £10 per person per night when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.1
Based on 1923 reviews
Cleanliness: 6.6
Service: 8.6
Location: 8.6
Room Quality: 6.1
Amenities: 6.6
Value for Money: 6.6
Food and Beverage: 7.1
Overall Experience: 6.6
X
xjordanlouise couple gb
7
Good, convenient place to stay
Pros:

Location was great, very close to the airport which was the main purpose of our stay!

Cons:

Slightly overpriced bar but friendly staff, family run hotel

2026-07-24 via Nuitee
J
John solo_traveller gb
6
2026-07-22 via Nuitee
S
Shikha solo_traveller gb
10
Pros:

The lady at the reception was really friendly and the hotel was clean. I did not sleep overnight as I used the hotel only for a few hours but the single room had everything needed including an en suite.

Cons:

Everything was good

2026-07-21 via Nuitee
P
Paul solo_traveller gb
8
2026-07-19 via Nuitee
F
Francesco Roy solo_traveller gb
8
2026-07-17 via Nuitee
H
Hugues couple fr
6
2026-07-17 via Nuitee
M
Míriam couple es
3
2026-07-17 via Nuitee
E
Ebisu family_with_children es
7
justito
Pros:

La ubicación. El personal muy atento, el Señor. La chica un poco seria.

Cons:

un poco cutre. Le falta vida. EL neon azul de la entrada da el mensaje equivocado

2026-07-17 via Nuitee
G
Grant solo_traveller gb
4
Pros:

Low price and near airport

Cons:

Very basic small room with no aircon which on a very warm night was horrible. The television was extremely small and basic freeview - very outdated so I landed up just using my phone to watch things

2026-07-16 via Nuitee
P
Paul R couple gb
4
Cheap but not cheerful ☹️
Pros:

It’s close to the event we went to . That’s it . I was charged to park for the night .

Cons:

Property was ok

2026-07-14 via Nuitee
E
Emma solo_traveller gb
10
Pros:

So easy for the airport 🛫

2026-07-11 via Nuitee
F
Farrer solo_traveller gb
7
2026-07-09 via Nuitee
C
Caue solo_traveller fr
6
2026-07-09 via Nuitee
T
Tracey couple gb
7
Awesome weekend with the son to see Def Leppard
Pros:

Drove past the entrance signs are overgrown, didn’t spot them. Once in the reception the place looked ok, we never used any of the bar or restaurant facilities it was just a base for a concert at the BP live

Cons:

The room we stayed in although at first appearance looked clean, there hadn’t been a duster in that room for a long time. Every surface incl the telephone the upside down cups, headboards, wardrobe all had a layer of dust. The en suite was tiny the shower was a trickle. But again it was purely a base and somewhere to put our heads down for the night. It did what we needed it to do.

2026-07-06 via Nuitee
S
Sally couple gb
7
Bit Hit and Miss
Pros:

Walkable (40 mins) to BP Pulse Arena. Second room we were moved to was ok, but needed a hoover and clean. Plenty of hot water. Lady who dealt with us at reception very nice.

Cons:

The original room we were given was so small and the bed was up against the wall so would have had to climb over each other to get in and out - rubbish for what we paid (we were moved). The second room was very hot and no fan. Needed a good clean. Small bathroom and shower cubicle. Very expensive breakfast. £7 parking charge excessive.

2026-07-06 via Nuitee
E
Elizabeth solo_traveller gb
10
2026-07-05 via Nuitee
M
Matthew solo_traveller gb
7
Nice polite and accessible
Pros:

Easy access

2026-07-05 via Nuitee
K
Kathryn solo_traveller gb
9
Pros:

Simple clean room. Friendly and helpful staff. Food came quickly and was tasty.

2026-07-05 via Nuitee
S
Stibbyventures solo_traveller gb
6
Close to airport
Pros:

Close to airport.

Cons:

We didn't have towels in the room. There is no lift so if you have luggage, you might need to haul it up narrow stairs.

2026-06-28 via Nuitee
L
Lindsay couple nz
7
Pros:

It was close to the airport and it was a lot cheaper than some of the other options available.
When all you are after is a bed for the night before an early morning flight, it was brilliant.
They even had a taxi button to push at the front desk to summon a cab and it was there within 10 minutes.

Cons:

It was a very hot night so it was a little warm in the room without aircon but that was to be expected.

2026-06-25 via Nuitee