Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Inconsistent cleanliness
Breakfast quality needs improvement

Categories

Cleanliness
8.3
Some comments regarding dust in the floor and overall cleanliness not meeting expectations.
Service
9.3
Staff are frequently described as friendly and helpful.
Location
9.3
Many reviewers appreciate the hotel's convenient location near attractions and the beach.
Room Quality
8.8
Rooms are described as spacious, clean, and with great views.
Amenities
8.3
Amenities like the swimming pool and breakfast have received mixed reviews, needing improvement.
Value for Money
8.8
General sentiment indicates good value with competitive prices.
Food and Beverage
7.8
Breakfast quality varied, with some items not meeting expectations.
Overall Experience
9
Guests are overall satisfied with their stay and would recommend.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 20:07

Property Description

Luxurious Amenities
Aquasun Hotel Phu Quoc offers an outdoor swimming pool, fitness centre, and a restaurant and bar, providing guests with a luxurious and relaxing stay.

Convenience and Service
Guests can enjoy the convenience of a concierge service, tour desk, 24-hour front desk, and airport transfers, ensuring a hassle-free experience throughout their stay.

Comfortable Accommodations
Each room is thoughtfully equipped with modern amenities such as air conditioning, flat-screen TV, and private bathroom, while some rooms feature balconies with city views, promising a comfortable and enjoyable stay.

Experience the epitome of luxury and convenience at Aquasun Hotel Phu Quoc. Book now to indulge in a memorable stay!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 02:00 PM
Airport code: PQC

Location

Guest Reviews

8.7
Based on 330 reviews
Cleanliness: 8.3
Service: 9.3
Location: 9.3
Room Quality: 8.8
Amenities: 8.3
Value for Money: 8.8
Food and Beverage: 7.8
Overall Experience: 9
S
sharmila • extended_group • nl
9
Goed verblijf
Pros:

Wij hebben een heel prettig verblijf gehad in dit hotel. De kamer was ruim genoeg voor drie personen en ook de badkamer was prima. Daarnaast genoten we elke ochtend van een goed en verzorgd ontbijt.

Op de laatste dag vroeg ik of er misschien papaya was. Hoewel dit die dag niet op het menu stond, nam de medewerker toch de moeite om het voor mij na te vragen. Even later kwam ze vertellen dat ze speciaal een schaal met papaya zouden neerzetten. Dat vond ik ontzettend attent en persoonlijk.

Cons:

In de avond wilden wij informatie vragen over de excursies die het hotel aanbiedt. Er lagen folders met excursies, maar bij de receptie konden ze ons hierover geen informatie geven. We kregen te horen dat we de volgende ochtend om 07.00 uur terug moesten komen, terwijl de excursie pas om 08.45 uur zou beginnen. Dit vonden wij niet prettig. Naar onze mening zou het personeel van een hotel dat excursies aanbiedt, ook informatie moeten kunnen geven over de tours.

Daarnaast vonden wij het personeel achter de receptie niet altijd even vriendelijk. Ook werd er bij vertrek niet geholpen met onze bagage. Dit vonden wij jammer.

2026-10-21 • via Nuitee
R
Rosalyn • family_with_children • gb
9
Fantastic location, lovely reception. Poor housekeeping
Pros:

Fantastic location near King Kong mart, restaurant, shops and laundry services.
Brilliant room with great view over the sea
Rooftop pool was decent

Cons:

House keeping were very poor. Issues daily from no towels (twice) towels but no flannels or bath mat, no toilet roll etc
Plus they woke us up early two mornings one by being very noise and laughing shouting outside the room and the second by walking into the room at 8am

2026-10-08 • via Nuitee
A
Albahri • extended_group • om
6
The location is nice , the rooms are big and comfortable and ity location near to the airport
Pros:

It’s was good not that much

Cons:

They don’t clean deep clean and the corridor has smell of the carpet

2026-09-18 • via Nuitee
H
Humood • family_with_children • om
9
2026-09-16 • via Nuitee
S
Salatchee • extended_group • za
8
Adequate facilities but good location
Pros:

The location was central and easy to the Main Street.

Cons:

The staff were not accommodating at all and every request we made even as getting spare cups we were told to pick it ourself from the restaurant. For three people in the room were were not given enough consumables

2026-09-13 • via Nuitee
C
Chee Yee • family_with_children • my
8
2026-09-11 • via Nuitee
M
MaiTT0904 • solo_traveller • vn
8
2026-09-03 • via Nuitee
R
Rajnik • family_with_children • au
6
Sea views are good and top pool was good BUT stay away from massage place BB doge near hotel
Pros:

The girl at reception was very helpful with tour and guide

Cons:

The food was ok
The salad had flies on randomly and standard buffe nothing special, staff should walk around to make sure the food is not getting dried due to overheating and stock up to the mark and clean crumbs more frequently
The chef working on 27th August Thursday was very rude and arrogant I made complain to reception, but they didn't want to take this seriously, rest of the day's chef was very friendly and good listener, ruined my last day, so I didn't eat much

2026-09-02 • via Nuitee
J
Jean Pierre • extended_group • fr
8
Séjour agréable
Pros:

Chambre spacieuse personnel agréable

Cons:

La mer n’est pas toute proche, la piscine mériterait une rénovation

2026-08-26 • via Nuitee
L
Liv Holm • couple • dk
10
Pros:

ngl this place is a steal... mega cheap for a 4 star hotel ngl. wifi was super fast too, faster than my home internet lol. def coming back!!

2026-08-22 • via Nuitee
L
Linnea • extended_group • ca
10
Pros:

OMG where do I even start?! 🌅 We had an early flight out on our last day, so we were super worried about missing the breakfast buffet... But the staff here are absolute ANGELS! They arranged a packed breakfast for us to take to the airport at 5:30 AM!
The rooftop pool... wow. Swimming up there while watching the sunset over the ocean was literally the highlight of our entire Phu Quoc trip! The lobby smells so nice the second you walk in... and the room was massive compared to what we paid. 1000/10 recommend! ✨ Cab arrangements were also super cheap thanks to their local connections.

2026-08-21 • via Nuitee
L
Lucien • couple • ca
10
Top-tier stay!
Cons:

No

2026-08-21 • via Nuitee
S
Samujjal • solo_traveller • in
10
2026-08-17 • via Nuitee
W
Wael • extended_group • sa
9
Pros:

الغرف التي أعطيت لي ممتازة

2026-08-11 • via Nuitee
T
Thị Thu Huyền • family_with_children • vn
10
Tuyệt vời
Pros:

Tôi rất hài lòng

2026-08-08 • via Nuitee
P
Premalatha • family_with_children • gb
9
Very nice location, close to the beach, city amenities, yet situated in a quiet location, friendly
2026-08-07 • via Nuitee
C
CHRISTOPHE • family_with_children • fr
10
It was a nice stay. Staff was very kind. Breakfast was also ok.
2026-07-19 • via Nuitee
M
Miles • family_with_children • vn
10
Pros:

Mình ở Aquasun trong chuyến đi Phú Quốc cùng gia đình và thấy rất hài lòng. Khách sạn có vẻ ngoài sang trọng, phòng ổn mình nghĩ, sạch sẽ và đặc biệt phòng tắm sạch sẽ nhìn rất thích mắt. View biển ngắm thích
Điểm mình thích nhất là vị trí gần biển, buổi chiều đi bộ ra ngắm hoàng hôn rất tiện. Nhân viên cũng dễ thương, hỗ trợ xách vali và còn giúp đặt xe ra sân bay giá tốt. Hôm cuối mình bay sớm, khách sạn chuẩn bị sẵn phần ăn sáng mang đi rất chu đáo.

2026-07-09 • via Nuitee
C
Chloe • extended_group • us
10
Pros:

ngl this hotel was better than expected 😂
room was clean clean, bed super comfy, wifi fast af, and the location is so easy to move around. beach is like 5-7 mins walking, lots of bars and restaurants nearby too.
would stay again for sure

2026-07-09 • via Nuitee
E
Elena • extended_group • ch
10
Pros:

Stayed here and this is my review
Pros:
Central location, convenient for beach access and nearby restaurants.
Clean and well-equipped room.
Daily housekeeping was consistent.
Rooftop pool has a beautiful sea view.
Breakfast was varied and enjoyable.

For a 4-star hotel, the price was very reasonable compared with the overall quality.

2026-07-05 • via Nuitee