Ruby Zoe Hotel London by IHG

Hotels
8.8 (4182 reviews)
146-164 Notting Hill Gate , London , gb

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
Limited breakfast options
Some room sizes small

Categories

Cleanliness
8.39
Overall cleanliness was noted as fine, with room cleanliness mentioned positively.
Service
9.16
Staff were friendly and helpful, contributing to a positive service experience.
Location
9.4
The hotel’s location is excellent, ideal for exploring London.
Room Quality
8.85
Rooms were comfortable and well-furnished, though some were noted as small.
Amenities
8.88
Amenities included quirky bar and breakfast offerings, though improvements could be made.
Value for Money
8.64
While the pricing was perceived as slightly high, the location and comfort provided good value.
Food and Beverage
7.89
Breakfast options were limited for continental tastes, which affected overall satisfaction.
Overall Experience
9.16
Overall, guests had a delightful stay with a few minor areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 03:42

Property Description

Prime Location in London
Ruby Zoe Hotel London offers a prime location within close proximity to Portobello Road Market, Paddington Station, and other top attractions.

Comfortable and Well-Equipped Rooms
Guests can enjoy modern amenities such as air conditioning, flat-screen TVs, and free WiFi in the non-smoking rooms. The private bathrooms are stocked with complimentary toiletries for added convenience.

Delicious Breakfast Options
Start your day right with a buffet, continental, or vegetarian breakfast served at the hotel.

Experience the best of London at Ruby Zoe Hotel London - book your stay now for a memorable and comfortable visit.

Important information:

If you book more than 9 rooms, different policies and surcharges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Location

Guest Reviews

8.8
Based on 4182 reviews
Cleanliness: 8.39
Service: 9.16
Location: 9.4
Room Quality: 8.85
Amenities: 8.88
Value for Money: 8.64
Food and Beverage: 7.89
Overall Experience: 9.16
A
ATTILIO solo_traveller it
8
Pros:

Camera con vista eccezionale

2026-08-08 via Nuitee
D
Didem couple tr
9
Pros:

Konum olarak “Nothing Hill Gate” durağına 5 dakika. Oradan tüm metrolara bağlanabiliyorsunuz. Ulaşım açısından iyiydi. Bulunduğu bölge çok nezihti. South Kensington bahçelerine çok yakındı ve orası akşam yürüyüşü için şahane.

Cons:

Havlu konusunda sıkıntı yaşadık. Hep talep etmemiz gerekti.

2026-08-08 via Nuitee
T
T couple gb
8
Exactly as we needed
Pros:

Great location, comfy room

2026-08-08 via Nuitee
K
Keilee couple gb
10
Brilliant
Pros:

We’re upgraded to a cosy room when checking in. Very quirky hotel

2026-08-07 via Nuitee
A
Ayça couple tr
8
2026-08-07 via Nuitee
J
Jonathan couple us
10
Lovely hotel in a wonderful location
Pros:

Clean, great access to public transportation, Marshall speaker

2026-08-07 via Nuitee
M
Mirela solo_traveller ch
8
Pros:

Location, facilities, staff.

2026-08-07 via Nuitee
S
Saki solo_traveller us
9
2026-08-06 via Nuitee
V
Vanessa solo_traveller nz
8
Great location and delicious breakfast
Pros:

Great location, delicious breakfast, comfortable bed, friendly staff

Cons:

Nothing

2026-08-06 via Nuitee
A
Anne-Isabelle family_with_children fr
9
2026-08-06 via Nuitee
P
Patricia solo_traveller ar
10
Excepcional
Pros:

La zona , el cuarto, la limpieza

Cons:

Tenía habitación adaptada y el baño se mojaba mucho

2026-08-06 via Nuitee
I
Ivan couple gb
9
Highly recommend !
Pros:

Stayed here a couple of times & it’s really convenient for Notting Hill. Easy check in /out , modern , bright , clean well considered rooms. Tea making facilities are also constantly stocked & on tap at corridor stations.

Cons:

Just need to add earl grey tea to the otherwise good tea selection.

2026-08-05 via Nuitee
B
Baran solo_traveller tr
5
2026-08-05 via Nuitee
M
Mairiona couple gb
9
Great location for Notting Hill groovers
Pros:

The Ruby Zoe is a bit of a gem in Notting Hill. It's in a great location, no question. Loved the fun-and-funky feel in the ground floor bar, cafe and lounge areas and the super-friendly staff. However the vibe in the bedrooms is totally different, with everything – floor, walls, cupboards etc all painted in a clinic white. Felt like we were walking into a hospital operating suite. Not so inviting! But would probably stay again.

2026-08-05 via Nuitee
S
Sophie couple au
8
Pros:

Clean - good location

Cons:

Very small rooms

2026-08-05 via Nuitee
D
Darryl solo_traveller gb
7
Pretty good for the money, clean and modern.
Pros:

Clean, modern, good location. 10 Mon bus ride to Oxford Street etc. Close to the wonderful Holland Park gardens.

Cons:

Not sure the tea/coffee making arrangements work that well. Wasn't sure if the room ceiling minimalist no paint look was part of the design or unfinished. Sinks usually work better in bathrooms/toilets.

2026-08-05 via Nuitee
C
Carole couple gb
10
Bright modern hotel fantastic location
Pros:

Location was amazing lots to do within walking distance and metro stop less than 5 minutes walk giving easy access to central London. Notting Hill is beautiful location and hotel is ideally placed to explore surrounded by parks shops bars restaurants,. Hotel is quirky modern and spotlessly clean. Staff super friendly helpful and would highly recommend this hotel and area of London

Cons:

Room is set up for overnight stay only and has everything needed for this however we needed more storage as we were staying a week and had lots of luggage. Would’ve preferred tea facilities in room these are located in corridors

2026-08-05 via Nuitee
E
Edward solo_traveller ae
10
An excellent choice for Notting Hill Gate. Very friendly atmosphere
Pros:

When I booked the hotel online I wasn't too sure what to make of a Caribbean styled hotel in West London that was managed by IHG. It seemed there were several competing themes going on there. Being something of a traditionalist, the hotel's only two selling points was its location and that the rooms had air conditioning.

The moment I walked through the door I was greeted by the staff and, in a way that's sort of difficult to describe, was immediately made to feel at home. The staff throughout my stay were excellent. There was a problem with the TV in my room that was dealt with immediately. I turned up for breakfast half an hour before it was open and was invited to make a start on what was already laid out on the buffet nonetheless (and not only was nearly everything already laid out, but the quality of the food on offer was excellent). There seemed to be a real feeling that the staff had been empowered to make decisions, and to do so in the best interests of their guests.

I was genuinely impressed at how the staff had managed to embrace the very best of the slightly laid back, Caribbean vibe with the more professional style of hospitatlity that IHG is known for, and still remain mindful that the reason guests stay there is that they need to be in West London.

Cons:

As mentioned, I am something of a traditionalist. The black walls in the room-floor corridors were a bit gloomy and whilst they did create a great contrast whe you opened the room door to a largely white decor, the black paint did make me feel like I was investigating the scene of an arson attack.

2026-08-05 via Nuitee
S
Sharon couple ch
8
Toller Kurztrip
Pros:

personal war aussergewöhnlich nett

Cons:

nichts

2026-08-04 via Nuitee
C
CAMILO solo_traveller ec
8
Buen sitio con excelente desayuno
Pros:

El desayuno y la ubicación

Cons:

Lo pequeña de la habitación

2026-08-03 via Nuitee