Hotel Cayuga

Hotels
8.5 (1915 reviews)
Calle 4, 50m sur de la Bomba Delta , Puntarenas , cr

listing image 1
Show all photos

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and comfortable rooms
Good value for money
Pleasant amenities
Cons:
Cleanliness issues
Unpleasant location
Parking difficulties
Inconsistent food quality

Categories

Cleanliness
7.96
Some reviews mention cleanliness issues, particularly with the pool area.
Service
9.43
While some service experiences were not great, overall feedback indicates that the staff was generally friendly and helpful.
Location
7.47
Several reviews criticized the location as unpleasant or inconvenient.
Room Quality
8.42
Rooms were noted as clean and comfortable, though basic amenities were lacking.
Amenities
8.45
Amenities were generally enjoyed; however, there were complaints about parking and breakfast options.
Value for Money
9.41
Overall, the perceived value for money was good, especially given the services provided.
Food and Beverage
7.96
Mixed reviews on food; some enjoyed breakfast, but others expected more variety.
Overall Experience
8.93
Despite some drawbacks, guests generally had a positive experience and expressed a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 14:35

Property Description

Luxurious Accommodation with Stunning Amenities

Outdoor Swimming Pool and Fitness Centre: Dive into relaxation with our refreshing pool or stay active at our modern fitness centre.

Delicious Dining Options: Indulge in culinary delights at our on-site restaurant and unwind with a drink at the bar.

Convenient Location: Explore nearby attractions like Playa Pochote and Parque Marino del Pacifico, all just a stone's throw away.

Ready to experience the perfect blend of comfort and convenience? Book your stay at Hotel Cayuga now!

Important information:

For the Double Room, please note that not all rooms of this type have windows, and guests may be assigned a room of the same type according to availability.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.5
Based on 1915 reviews
Cleanliness: 7.96
Service: 9.43
Location: 7.47
Room Quality: 8.42
Amenities: 8.45
Value for Money: 9.41
Food and Beverage: 7.96
Overall Experience: 8.93
M
Maria jose • couple • cr
8
Pros:

Muy limpio, muy bonitas las instalaciones

2026-06-11 • via Nuitee
F
Fiorella • couple • cr
8
me gusto mucho el hotel muy limpio y bonito.
Pros:

la metologia del desayuno no me gusto me gusta mas buffet , las personas comelonas como yo quedamos con hambre

Cons:

la entrada a las 3 pm y la salida a las 11 am

2026-06-08 • via Nuitee
A
ANGULO • solo_traveller • cr
10
Pros:

La atención al cliente

Cons:

El horario de la piscina

2026-06-08 • via Nuitee
C
Cobb • couple • cr
10
Impecable, como nuevo, todo limpio.
Pros:

El hotel, nuestra habitacion estaba como recien hecha, todo nuevo. El hotel impecable, limpio, hasta el parqueo estaba bien cuidado.

Cons:

NA

2026-06-08 • via Nuitee
J
Jennifer • couple • cr
7
2026-06-07 • via Nuitee
D
David • solo_traveller • cr
10
Lugar recomendado, gastronomía excelente
Pros:

Las instalaciones y el personal 10 /10

Cons:

Todo bien en el lugar

2026-06-06 • via Nuitee
J
Julien • couple • be
8
Pros:

la proximité de la station de bus
le jacuzzi, le frigo et la clim dans la chambre
la literie et le fait qu'on est passé nettoyé la chambre (pour 2 nuits)
le balcon qui donne sur la rue
la piscine
le petit dejeuner etait bon
mais surtout le tour de Mario pour aller explorer l'ile de la tortue je vous le recommande à 100% de le faire vous allez passer une journée incroyable et il est meilleur en rapport qualité prix

Cons:

j ai reservé une chambre suite jacuzzi sur les images je voyait un fauteuil par exemple mais jai eu une autre chambre je pense donc attention pensez à mettre à jour vos photos pour pas enduire en erreur les clients

une enseigne en face de l hotel met sa musique a fond toute la journee jusque 22h j imagine qu'il fait ca tous les jours ca doit etre super bruyant pour ceux qui reservent beaucoup de jours.. la chambre donne directement sur cette même rue pas top pour la tranquillité

2026-06-04 • via Nuitee
J
Jessica • couple • cr
10
2026-06-04 • via Nuitee
S
Shari • extended_group • us
10
Pros:

This was a great location, terrific pool, clean rooms, good breakfast and a great dinner. The room layout is a little quirky, but it had everything provided and we made it work. The pool was clean, cool, and greatly appreciated in the hot days.

Cons:

The parking is quirky. Only 4-6 cars can park in their gated parking and then the extra cars have to park around the block in their overflow locked lot which has certain hours it can be opened. So plan ahead.

2026-06-03 • via Nuitee
P
portuguez • couple • cr
10
Muy buena
Pros:

El desayuno un poco pequeño, y el restaurante bastante desaordenado durante mi desayuno

Cons:

El restaurante

2026-06-01 • via Nuitee
M
Maria Rocio • solo_traveller • cr
8
Pros:

Las habitaciones estaban muy bien y limpias,

Cons:

El parqueo donde enviaron largo y temprano dijeron que había que sacar y dejar en la calle. Los precios del restaurante son caros y no hay relación precio-calidad

2026-06-01 • via Nuitee
L
Lazaro • solo_traveller • cr
10
2026-05-31 • via Nuitee
R
Rocio • couple • cr
7
2026-05-31 • via Nuitee
A
Adriana • family_with_children • cr
10
2026-05-31 • via Nuitee
H
Herrera Murillo • solo_traveller • cr
10
2026-05-30 • via Nuitee
N
Natalia • family_with_children • cr
9
Excelente ubicación, atención y la limpieza, el desayuno muy rico y la cena espectacular
Pros:

Excelente limpieza en cada zona, atención de las mejores que hemos tenido, la comida deliciosa, buena música en la zona del restaurante y piscinas. Un alajomiento muy cómodo

Cons:

Lo malo fue tener la habitación en la parte alta, nosotros que estamos acostumbrados a dormir sin ruido, tuvimos el motor de algunos aparatos que tienen en los techos y no nos dejaron dormir, cuando lo comentamos de inmediato recibimos el cambio de habitación a una de la misma calidad, las 2 personas que nos atendieron la queja nos atendieron y respondieron con una sonrisa, fue muy agradable recibir una pronta respuesta a nuestra solicitud de cambio de habitación.

2026-05-28 • via Nuitee
P
Pablo • couple • cr
10
2026-05-28 • via Nuitee
A
Alberto • couple • cr
9
Very convenient location, renovated hotel,
Pros:

Good location, not so great at night but overall ok.
Staff was very friendly and we had a very good time at the hotel.

Cons:

Everything was as expected for a 3 star place.

2026-05-27 • via Nuitee
M
Monge Hidalgo • family_with_children • cr
6
Cons:

Se iba mucho la luz

2026-05-27 • via Nuitee
D
Denisse • solo_traveller • cr
4
2026-05-26 • via Nuitee