AGAM Hotel Boutique Bacalar - Adults Only

Hotels
9.2 (1126 reviews)
Avenida 5 Entre calle 30y 32 , Bacalar , mx

Free
Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Garden
Luggage storage
Airport shuttle
Safety deposit box
See all facilities

Review Highlights

Pros:
Helpful staff
Great location
Clean common areas
Good pool facilities
Cons:
Limited breakfast options
Room size and ventilation issues
Price relative to services

Categories

Cleanliness
9.02
Multiple reviews highlighted clean rooms, but issues with second-hand items suggested areas for improvement.
Service
10
Guests praised the helpfulness and friendliness of the staff throughout the reviews.
Location
10
Positive mentions of proximity to the lagoon and central areas were common.
Room Quality
8.52
Some reviews noted the small size of the rooms and issues with humidity and ventilation.
Amenities
9.52
The presence of a pool and a tranquil common area received positive remarks.
Value for Money
8.52
Concerns were raised about the value compared to service received, especially with breakfast issues.
Food and Beverage
8.02
Breakfast options were described as limited and lacking variety, impacting overall satisfaction.
Overall Experience
10
Despite some negative points, many guests felt positively about their stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:41

Property Description

Luxurious Adults-Only Oasis in Bacalar

Garden and Bar: Enjoy the serene garden and unwind at the on-site bar for a relaxing evening.

Outdoor Pool and Free WiFi: Take a dip in the outdoor pool or lounge with free WiFi in the comfort of your air-conditioned room.

Multilingual Staff and Breakfast Options: Plan your day with the help of the friendly staff fluent in English and Spanish, and start your morning with a delicious breakfast offering buffet, continental, and American choices.

Experience tranquility and comfort at Agam Hotel. Book now for an unforgettable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children ages 12 and older are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.2
Based on 1126 reviews
Cleanliness: 9.02
Service: 10
Location: 10
Room Quality: 8.52
Amenities: 9.52
Value for Money: 8.52
Food and Beverage: 8.02
Overall Experience: 10
B
Bruschi couple it
9
Pros:

Posizione e disponibilità di biciclette gratuite

2026-07-24 via Nuitee
S
Sebastiaan couple be
9
2026-07-23 via Nuitee
A
an extended_group be
9
Pros:

Very good breakfast
Free Access to beach club with deck chairs and infinity pool

2026-07-14 via Nuitee
G
Gabriel couple br
9
2026-07-06 via Nuitee
Y
Yanette Casasola solo_traveller mx
10
Pros:

El personal es muy atento y amable, el cuarto limpio, buena ubicación, excelente para relajarse y descansar.

2026-07-03 via Nuitee
D
Djessy family_with_children fr
10
Bacalar magnifique
Pros:

Personnel tres gentil

2026-07-02 via Nuitee
J
Janine couple nl
10
2026-06-12 via Nuitee
R
Régis family_with_children fr
8
Pros:

La tranquillité de l'établissement, ainsi que son style élégant et fonctionnel.

2026-06-08 via Nuitee
A
Adriana Lidia solo_traveller de
10
Pros:

Uns hat die Unterkunft wirklich sehr gefallen.
Super engagierte und freundliche Mitarbeiter.
Wir haben einfach so ein Upgrade bekommen und das Zimmer mit Wihrlpool erhalten.

Das Frühstück war wirklich Top und ich finde die Auswahl von 4 Gerichten mehr als TOP da alle sehr lecker waren. Erfrischungsgetränk (so viel man wollte) gab's auch jeden Morgen dazu. Sowie Toast mit Marmelade, ebenfalls all you can. Der Kaffee war auch super.

Abends ist es wirklich sehr ruhig. Also keine Party oder laute Musik.

Das Hotel gehört zum Yak Lake house. Nur 5 min Fußweg entfernt. Das heißt ihr habt kostenlosen Zutritt zur Beachbar direkt an der Lagune. Dort finden jeden Tag unterschiedliche Events statt, von Yoga zum Sonnenuntergang, Movienight auf einer Leinwand (und das alles kostenlos) und andere Aktivitäten. Also besser gehts gar nicht :-)

Danke für den wunderbaren Aufenthalt!

Cons:

Nichts

2026-05-26 via Nuitee
M
MAXIME couple fr
10
Really satisfied, we recommend
Pros:

Spacious rooms, nice pool, not too many visitors, calm, good recos

2026-05-25 via Nuitee
M
MAXIME couple fr
10
Just what we expected !
Pros:

All good really

2026-05-25 via Nuitee
A
Alexandra extended_group nl
10
Heerlijk hotel, echt een aanrader!
Pros:

Het hotel heeft heel vriendelijk en behulpzaam personeel.
Het hotel ligt op een goede locatie en heeft een heerlijk zwembad. De bedden waren goed.

Cons:

Eigenlijk niets, we hadden nog wel langer willen blijven :)

2026-05-18 via Nuitee
N
Nataliia couple fr
8
2026-05-16 via Nuitee
A
Alyssa couple de
7
2026-05-11 via Nuitee
G
Giorgia extended_group it
8
2026-05-05 via Nuitee
A
Amel couple fr
6
Pros:

Personnel sympa. Le cadre est jolie.

Cons:

Avant notre arrivé Le personnel nous a confirmé qu'il y avais un scooteur de disponible à notre venu finalement non... le petit déjeuner est moyen pas vraiment beaucoup de choix.. Je pense que l'hôtel ne vaut pas son prix
Personnel hyper sympa qui prend le temps

2026-04-28 via Nuitee
R
rjam extended_group nl
9
Prima
Pros:

De ligging en rust en personeel

2026-04-27 via Nuitee
M
Maja solo_traveller si
8
2026-04-26 via Nuitee
C
Claudia couple ie
8
2026-04-23 via Nuitee
J
Judith solo_traveller mx
10
2026-04-21 via Nuitee