Eurostars Lisboa Baixa

Hotels
Eurostars Hotels
9.3 (2454 reviews)
Rua de Prata, 88-114 , Lisbon , pt

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Air conditioning
Fitness center
24-hour front desk
Room service
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent service
Comfortable accommodation
Cons:
Noise from street cars
Minor room issues

Categories

Cleanliness
9.36
Spotlessly clean and well maintained.
Service
9.83
Friendly, welcoming, and professional staff. Excellent customer service.
Location
9.37
Excellent location for visiting local attractions.
Room Quality
9.02
Comfortable and spacious rooms, with good amenities.
Amenities
8.85
Great breakfast and welcoming lobby treats.
Value for Money
9.01
Good value considering the overall quality, despite some minor issues.
Food and Beverage
9.36
Good variety and quality of breakfast options.
Overall Experience
9.63
Overall a fantastic stay with memorable experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 12:20

Property Description

Luxurious Accommodation
Eurostars Lisboa Baixa, centrally located in Lisbon, offers air-conditioned rooms with modern amenities including free WiFi and a fitness centre. The 4-star hotel provides exceptional room service and a welcoming 24-hour front desk.

Dining and Relaxation
Indulge in exquisite cuisine at the on-site restaurant or unwind at the bar after a day of exploring the nearby attractions like Rossio and Commerce Square.

Convenience and Comfort
Each room at Eurostars Lisboa Baixa is equipped with a TV, safety deposit box, and a private bathroom with complimentary toiletries. For added convenience, the hotel offers a paid airport shuttle service for guests.

Book now for a memorable stay at Eurostars Lisboa Baixa, where luxury meets convenience in the heart of Lisbon.

Important information:

Please note that for reservations of more than 3 rooms, the hotel may apply supplements and/or modify the cancelation policy.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.3
Based on 2454 reviews
Cleanliness: 9.36
Service: 9.83
Location: 9.37
Room Quality: 9.02
Amenities: 8.85
Value for Money: 9.01
Food and Beverage: 9.36
Overall Experience: 9.63
D
Dimitri solo_traveller au
8
Pros:

Location was fantastic. Large room with extra big bed.

2026-06-20 via Nuitee
M
Maria solo_traveller es
10
2026-06-19 via Nuitee
J
James couple us
10
Pros:

Excellent Staff, Clean Rooms, Very comfortable beds. Good Location. Breakfast was very good.

Cons:

Hotel is on a street for pedestrians only so it is a little hard to get picked up for your Uber of Taxi ride to the Airport.

2026-06-18 via Nuitee
D
David solo_traveller gb
10
2026-06-17 via Nuitee
L
Lev couple us
10
Great hotel!
Pros:

The hotel was great as well as location. The manager Diogo was exceptional.. was very helpful and made our stay great..

2026-06-16 via Nuitee
C
Caroline family_with_children fr
9
Pros:

La localisation, le calme, la qualité des équipements

2026-06-15 via Nuitee
L
Linda family_with_children us
10
Perfect stay at the end of our trip
Pros:

The breakfast was fantastic. The wait staff went out of their way to help us

2026-06-15 via Nuitee
M
Mazor family_with_children us
10
Ideal location with good service.
Pros:

Location was great. Breakfast was ok but the service was superb.

Cons:

There was too much noises at night . We could not sleep.Yhe bed is too hard and the towels too tough to touch. I believe in save the planet so I didn't need the housekeeping every day.

2026-06-14 via Nuitee
E
Eve family_with_children us
5
Over all, the location is amazing. I love the deco and its cleaned.
Pros:

NA didn't eat breakfast at the hotel. But plenty of restaurants near us to choose from

Cons:

On the 2nd day I stayed there, we ran out of toilet paper and coffee pot was never refilled since 1st day. I called twice and each time I had to ring 2nd time for someone to pick up the phone. Both time waited 20 minutes and finally I had to get down to the front desk to get the front desk attention and they finally apologized after I demand to speak to the manager. And when the manager showed up, I showed him the photo I took of no toilet paper situation, he just yelled something in Portuguese to his staff, no apologized and just went behind the management office and left me hanging at the lobby. I have to again ask the front desk what's going on, do I stand to wait for my toilet paper or go back to my room? I was shocked to get this kind of service after all it's a 4 stars hotel. The same night we came back to the hotel room they set a bottle of sparkling wine and fruit plate on our bed which is nice gesture but then I had to ask for the shower mat, so we don't slip when you step out of the shower and again no coffee pots. I guess the coffee pots are precious items for them.

2026-06-14 via Nuitee
S
Stanios solo_traveller pl
6
Pros:

Lokalizacja

Cons:

Serwis sprzątający do wymiany,trzy dni z rzędu trzeba było się upominać po ręczniki do twarzy oraz dywanik łazienkowy pod prysznic,sprzątanie pokoju niedokładne.Śniadania w porządku,ale bardzo monotonne po 2 dniach w ciemno można bylo wiedzieć gdzie jaka potrawa stoi,za malo dań na ciepło. Panie na sali śniadaniowej zabierały talerze i koniecznie trzeba bylo przerywać posiłek. Wg mojej opinii hotel na trzy nie cztery gwiazdki.

2026-06-14 via Nuitee
B
Beth couple us
10
Pros:

The room and location were excellent.

Cons:

Staff was nice but getting to the hotel at first was a challenge and when we explained to the staff that their directions to get into the hotel were very confusing they didn’t say anything.

2026-06-14 via Nuitee
K
kathryn extended_group gb
10
2026-06-14 via Nuitee
E
Eva Marina couple ch
9
Es war ein toller Aufenthalt.
Pros:

Sauberes und schön eingerichtetes Zimmer (Doppelzimmer). Auf Wunsch konnnten auch zwei separate Betten, anstatt ein Doppelbett beantragt werden. Geräumiges Bad mit begehbarer Dusche. Zentrale Lage.

Cons:

Strassenbahn ist gut hörbar.

2026-06-13 via Nuitee
T
Theresa couple us
7
Pros:

Great location. Nice clean room. Quiet.

Cons:

Our driver couldn't find the place. No hotel staff available to help deliver bags coming and going. Just a hassle to get to the front door. Coffee downstairs
wasn't available during our stay

2026-06-12 via Nuitee
C
Cheng Shu solo_traveller us
9
立地、快適さ、サービスのすべてが揃った素晴らしいホテルです。またリスボンを訪れる機会があれば、ぜひ再び宿泊したいと思います。
Pros:

Eurostars Lisboa Baixa に2泊しましたが、リスボン滞在をとても快適なものにしてくれました。

まず何よりも素晴らしいのは立地です。ホテルはBaixa地区の中心にあり、リスボンの主要な観光スポットへのアクセスが非常に便利です。また、周辺にはレストランやカフェが数多くあり、散策を楽しむのにも最適な場所です。

客室は清潔で快適に整えられており、長旅の疲れをしっかり癒すことができました。ベッドも快適で、静かな環境の中でゆっくり休むことができました。

朝食もとても美味しく、品数も十分でした。特に印象に残ったのは朝食会場のスタッフの皆さんです。いつも笑顔で迎えてくださり、細やかな気配りで気持ちよく朝の時間を過ごすことができました。その親切で温かいサービスのおかげで、一日のスタートがより楽しいものになりました。また、ホテルスタッフ全体がとても親切で、チェックインからチェックアウトまで安心して滞在することができました。温かく迎えていただき、まるで自宅にいるような居心地の良さを感じました。

Cons:

ホテル前の通りが歩行者専用エリアになっているため、タクシーはホテルの目の前まで入れないことです。そのため、大きな荷物がある場合は少し歩く必要があります。

2026-06-12 via Nuitee
D
David solo_traveller gb
10
Pros:

Superb in every way; location, staff, room, breakfast, all excellent and has made for a lovely trip.

2026-06-12 via Nuitee
H
Hadar couple il
10
The staff make the hotel to be one of the best hotels in lisbon!!!
Pros:

The staff were amazing and helped me a lot in any need!! I will definitely come back because of the staff and the location :)

Cons:

The price was a bit high compared to the same level hotels in the same area

2026-06-10 via Nuitee
A
antonio couple it
9
Pros:

Posizione

Cons:

.

2026-06-09 via Nuitee
G
GIOVANNI couple it
10
Pros:

Ottima posizione, a piedi si possono raggiungere i luoghi di maggiore interesse e molti ristoranti.
L'hotel è comodo anche per raggiungere la stazione ferroviaria, treno con destinazione Cascais.
Ben insonorizzato. Ottima pulizia sotto ogni punto di vista. Materasso molto comodo così come il cuscino (camera delux). Camera al piano alto e molto luminosa.

Cons:

Nulla da osservare. Tutto è andato molto bene

2026-06-08 via Nuitee
K
Krzysztof solo_traveller pl
10
Przyjemnie, elegancko i wszędzie blisko.
Pros:

Fajny nowoczesny hotel w centrum Lizbony.

2026-06-08 via Nuitee