Meliá Durres Albania

Le sol dans la cabine de douche est glissant, mon mari est tombé heureusement sans gravité. Attention au ménage dans les chambres. , nous avons passé 5 nuits. Il aurait fallu nettoyer la table de la chambre, les w-c et autour des lavabos mais peut-être que les dames de ménage n'ont pas le temps.Une chaine TV en français aurait été bien. Le premier jour, alors que nous attendions d'avoir notre chambre, nous avons vu un cuisinier prendre à main nue des amandes pour les manger devant les clients qui attendaient que le restaurant ouvre. Ça n'est pas acceptable.

Didn't like the fact that on check-in, especially as a 'Levels Guest' I was not given a tour of the facilities, or even taken to my room. We were just given a map of the resort and explained where things were on the map. But given the size of the resort, we should have been given a 5 - 10 mins tour then taken to the room, because it took a while to get a hang of where things were in the resort, including how to operate the AC/FAN/TV, etc.

The immediate area outside the hotel boundaries was not a nice place to wander around...lots of rubbish and derelict looking cafe/bars on the beach and unmade roads. Saw 2 dead turtles washed up on the beach. So that limits activities during the day if the weather isn't warm enough to laze by the pool or on the private beach.

Chaises longues un peu vétustes

הכל היה מושלם

That I had to leave 😪

We booked Meliá Durres hotel for six days and paid almost £2,000, choosing it specifically because it was advertised as an all-inclusive holiday. Unfortunately, the reality of the all-inclusive experience was very different from what we reasonably believed we had booked.
It was only after we arrived and had paid the hotel directly at check-in that the restrictions of our package were properly explained to us. Our "standard all-inclusive" package included breakfast, lunch and dinner in just one restaurant, a limited selection of drinks, and access to the beach restaurant as part of the package at lunchtime only.
We completely understand that all-inclusive packages can have certain restrictions. Our issue is that the extent of these restrictions was not made clear when we booked through Booking.com, nor did we feel they were clearly explained on the hotel's own website. Had the different levels of all-inclusive been clearly outlined before booking and payment, we could have made an informed decision about which package was right for us.
We were also disappointed by the lack of information provided at check-in. We received a hotel map, but very little useful information regarding breakfast, lunch and dinner times, spa and gym opening hours, or a clear explanation of exactly what our package included.
I contacted Guest Experience for further information and was then told that there is an "All-Inclusive Level" package, which apparently includes benefits such as access to rooftop pools and bars, additional restaurants, complimentary spa access and more. Again, this distinction was not clear to us when booking.
Two days into our stay, we received a card offering us a complimentary dinner at another restaurant. We appreciated the gesture and were looking forward to experiencing something different. Once seated, we were informed that we could only choose certain starters, mains and desserts, which we understood given that the meal was complimentary.

There is no halal options at the level. They need to be more options i had yo go to the other restaurant where there was kid for the variety of food options from vegan, vegetarian, halal meat and for lactose intolerance

We opted for the “adults only” package which gives us access to the “level” which is a restaurant only adults are allowed to and an adults only rooftop with a small pool and bar. Our room was right on the main pool so kids were screaming right on our patio the whole time which wasn’t an enjoyable experience. So if you want a bit more of an “adults only” experience - DO NOT STAY HERE.

I had a slight issue with my room on the first night, which they fixed right away, they way it was handled was professional and fast. The only other thing is the AC will cut off when you are not there, so if you're visitng when it is warm , you will have to wait for the room to cool back down when you return to the room.

Das Level-System für erwachsene könnte sicher einfacher gestaltet werden. Man muss genau wissen was genau wo im Level Paket inbegriffen ist und wo nicht

Aircon didn’t work
Service was poor