Brickell Apart Hotel

Hotels
8.5 (981 reviews)
Calle 26 de Enero Esq. Cesar Augusto Roque , Santo Domingo , do

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Facilities

Television in common areas
Front desk (limited hours)
Free wired internet
Self parking (surcharge)
Airport transportation - pickup (surcharge)
Airport transportation - drop-off (surcharge)
Pool sun loungers
Offsite parking discounted rates available
Fitness facilities (surcharge)
Internet access
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Review Highlights

Pros:
Great location
Comfortable room
Good value for money
Cons:
Cleanliness issues
Old furniture
Inconsistent food service

Categories

Cleanliness
7.08
Multiple reviews mention issues with cleanliness and complaints about insects.
Service
9.55
General consensus indicates good service, though there were some negative remarks about specific staff members.
Location
9.59
Consistent praise for the location being great and central.
Room Quality
7.54
Certain reviews note old furniture and other issues impacting room quality.
Amenities
8.57
Amenities received positive feedback, though there were mentions of missing conveniences like food availability.
Value for Money
9.03
Many guests felt they received good value for their money.
Food and Beverage
7.58
Complaints about food service and lack of availability at times.
Overall Experience
9.05
Overall experience is generally positive despite some setbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 15:31

Property Description

Central Location and Modern Renovation
Brickell Apart Hotel, centrally located in Santo Domingo, offers a recently renovated stay with free WiFi, a rooftop pool, and complimentary private parking. Enjoy city views and convenient access to Blue Mall and Agora Mall.

Comfortable and Well-Equipped Units
Each air-conditioned unit at the aparthotel is thoughtfully furnished with amenities like a coffee machine, microwave, and flat-screen TV. Relax on the balcony or terrace, and make use of the safety deposit box for your valuables.

Convenience and Entertainment
With a 24-hour front desk, a bar on-site, and easy access to sightseeing tours, Brickell Apart Hotel ensures a convenient and enjoyable stay for all guests.

Ready to experience comfort and convenience in Santo Domingo? Book your stay at Brickell Apart Hotel now for a memorable getaway!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SDQ

Location

Guest Reviews

8.5
Based on 981 reviews
Cleanliness: 7.08
Service: 9.55
Location: 9.59
Room Quality: 7.54
Amenities: 8.57
Value for Money: 9.03
Food and Beverage: 7.58
Overall Experience: 9.05
D
Dr.Jose • couple • do
10
Me sentí como en casa
Pros:

Desde que llegué al lugar, tuve magnífica atenciones, y como dije las instalaciones en perfecto estado

Cons:

Hasta el momento, todo muy bien

2026-06-17 • via Nuitee
L
Lenin Agustin • couple • do
8
2026-06-11 • via Nuitee
Y
Yulya • solo_traveller • us
9
Cozy apartment for a comfy stay.
Pros:

The space was nice and clean and well equipped.

Cons:

The couch and fabrics were already worn down from many uses, so that part did not feel clean. The shower is also a bit worn down. The quality of the fixtures is not very durable.

2026-06-09 • via Nuitee
E
Eric • couple • pe
8
Pros:

Muy buena ubicación

2026-06-09 • via Nuitee
D
David • couple • us
10
2026-06-06 • via Nuitee
A
Andres • couple • us
7
2026-06-03 • via Nuitee
M
mauricio • couple • co
4
El pais carece de educacion en atencion al cliente, no es solo el hotel.
Pros:

Algun personal mas o menos amable pero la mayoria de ellos carecen de educacion de atencion al cliente. Pero eso es general en el pais. Sin embargo eso hace que uno no desee volver.

Cons:

Trato de las personas. Cero atencion al cliente

2026-06-03 • via Nuitee
L
Liliana • couple • us
10
Great apartment
Pros:

I have stayed there a couple of times and I feel almost at home, it is comfortable and good value for the price you pay, it has parking and a pool on the rooftop

2026-06-03 • via Nuitee
M
Marchely • couple • do
9
2026-06-02 • via Nuitee
A
Amelie • couple • gp
1
Inconfortable
Pros:

La literie

Cons:

Quand on est arrivé le réceptionniste dormait et a pris du temps à se réveiller, la procédure d enregistrement a pris énormément de temps
Le gardien était très désagréable, il nous a accompagné à notre chambre mais s’est trompé de chemin, ensuite il ne savait même pas comment déverrouiller la porte avec le système de sécurité. Pire expérience de ma vie j’ai eu l’impression que nous étions dans un motel heureusement que nous étions là que pour une nuit, car il y a avait beaucoup de trop de choses qui n allaient pas. À faire …

2026-06-02 • via Nuitee
F
Fabiana Alejandra • solo_traveller • do
10
Recomendado 100%
Pros:

Todo excelente

2026-05-31 • via Nuitee
M
Maria Gabriela • couple • cr
8
2026-05-31 • via Nuitee
S
Sonia • solo_traveller • cr
2
Estancia echada a perder por el pésimo servicio al cliente
Pros:

Ubicación.
Pésimo servicio del personal de entrada y salida. Grosera, sin capacidad de escuchar y tratando de trasladar los errores del hospedaje al cliente.

Cons:

Pésimo servicio. Mujer prepotente y grosera. Deben llevar entrenamiento para servicio al cliente.

2026-05-30 • via Nuitee
W
wilson • couple • do
9
2026-05-27 • via Nuitee
M
Maria Julieta • solo_traveller • us
1
DISAPPOINTMENT
Pros:

Supervisora MARIELA!!!!!!!!!!

Cons:

I “was” a regular customer, I will never stay there again ever… massive disappointment!!!

2026-05-27 • via Nuitee
D
Dwanald • couple • us
9
The stay was good.
Pros:

Good location

Cons:

No dyer in room 1G

2026-05-27 • via Nuitee
S
Sonia • solo_traveller • cr
1
Pésimo trato del personal.
Pros:

Ubicación

Cons:

El trato del personal por sus problemas de comunicación interna.

2026-05-27 • via Nuitee
J
Jens • solo_traveller • de
1
2026-05-26 • via Nuitee
M
Maria Julieta • solo_traveller • us
1
Disappointment
Pros:

Supervisora MARIELA

Cons:

Used to be fantastic
Massive disappointment with the new administration

2026-05-26 • via Nuitee
L
Liam • couple • do
1
Decepción 😞
Pros:

Nada

Cons:

La información de pago no está sincronizada y el recepcionista pidió que pagáramos otra vez.

2026-05-24 • via Nuitee