Comfort Inn & Suites Panama City Beach - Pier Park Area

Hotels
•
Comfort
8.8 (730 reviews)
17701 Panama City Beach Parkway , Panama City Beach , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Good location
Value for money
Comfortable rooms
Cons:
Breakfast variety
Noise issues
Loud neighbors
Housekeeping mistakes

Categories

Cleanliness
8.41
Cleanliness received mixed reviews; some mentioned cleanliness while others noted issues like hair left in the room.
Service
9.38
Service was frequently praised for being friendly and accommodating.
Location
8.92
Location was mentioned positively for its proximity to various attractions, although some found it slightly distant from the beach.
Room Quality
8.87
Rooms were noted as clean and comfortable, though some issues like noise and proximity to exits were raised.
Amenities
8.4
Amenities were generally satisfactory, with concerns about breakfast variety noted by some guests.
Value for Money
9.36
Guests found the hotel to offer good value, especially given its cleanliness and comfort.
Food and Beverage
7.91
Breakfast quality received criticism, with some guests preferring to eat out instead.
Overall Experience
9.18
Overall experience was largely positive with many guests expressing a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 16:18

Property Description

Convenient Location
Located just 1 km from Panama City Beach, Comfort Inn & Suites Panama City Beach - Pier Park Area offers a prime spot for beach lovers. With Russell-Fields Pier and Pier Park a short distance away, guests can easily explore the area's attractions.

Modern Amenities
Enjoy the outdoor swimming pool, fitness centre, and shared lounge during your stay. The hotel also provides free private parking, free WiFi, and a 24-hour front desk for convenience. Business travelers will appreciate the on-site business centre.

Delicious Dining Options
Start your day right with a buffet or American breakfast at the hotel. Whether you're fueling up for a day at the beach or getting ready for meetings, guests can indulge in a satisfying meal before heading out to explore Panama City Beach.

Book your stay at Comfort Inn & Suites Panama City Beach - Pier Park Area for a relaxing and enjoyable experience in Panama City Beach.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for US$25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 730 reviews
Cleanliness: 8.41
Service: 9.38
Location: 8.92
Room Quality: 8.87
Amenities: 8.4
Value for Money: 9.36
Food and Beverage: 7.91
Overall Experience: 9.18
W
Wendy • family_with_children • us
9
2026-05-23 • via Nuitee
V
Vaughn • solo_traveller • us
10
2026-05-22 • via Nuitee
G
Gavriel Shosh • couple • il
8
2026-05-22 • via Nuitee
K
Kirsch • solo_traveller • pa
9
2026-05-20 • via Nuitee
C
Christy Ray • couple • us
10
2026-05-18 • via Nuitee
A
Ashley • solo_traveller • us
10
2026-05-18 • via Nuitee
S
Steven • solo_traveller • us
10
2026-05-18 • via Nuitee
K
KENYATTA • solo_traveller • us
7
2026-05-14 • via Nuitee
E
Esther • couple • us
2
Dissatisfied and frustrated
Pros:

The room was clean and location close to pier park.

Cons:

Customer service is awful. Checking in was a nightmare upon arrival. The receptionist gave me a room with an adjoining door to another room which is not what I booked. I requested transfer to another room for safety reasons as I was traveling alone. The next room I got, the shower was not draining. The receptionist said I would have to stay in that room and a maintenance worker would come in the morning to fix the shower drainage. I asked to be given a room with a working shower drainage as that’s what I paid for and after a 9hr drive, all I looked forward to was a nice relaxing shower and was told that my options would be to take the room that compromised my safety or the room with the drainage issue. I requested a refund so I can go to another hotel and she said she could not issue it. After calling booking.com customer support for assistance, they contacted the property and while I was waiting in the lobby she told the customer service representative that I refused to take the rooms they offered as I didn’t like them without mentioning the drainage or safety concerns. Suffice to say I had to pay extra $121 to upgrade to a room with working drainage and didn’t compromise my safety. I absolutely regret booking this property and the lack of assistance from booking.com customer support.

2026-05-10 • via Nuitee
H
Hagit • couple • il
10
Pros:

נקי מאוד מרווח מרכזי

Cons:

זרם מים אמבטיה חלש

2026-05-10 • via Nuitee
B
Bonnie • solo_traveller • us
8
2026-05-09 • via Nuitee
K
Kaisa • family_with_children • br
9
2026-05-07 • via Nuitee
K
Katelyn • couple • us
5
It was good
Pros:

How close it was to the beach

Cons:

Not enough breakfast selections and the staff were rude on several occasions

2026-05-04 • via Nuitee
Y
Yesenia • family_with_children • us
8
Pros:

I liked how clean the rooms were. The location was also a plus

Cons:

The staff was very rude and looked like she didn’t want to be there

2026-05-02 • via Nuitee
M
Melanie • couple • us
10
2026-05-01 • via Nuitee
B
Blankenship • family_with_children • us
7
2026-04-29 • via Nuitee
V
Valerie • couple • us
10
Sidonie at the front desk was very nice. Great breakfast! Will definitely stay again on my next visit to PCB!
Pros:

Clean and Hotel smelled wonderful!

Cons:

Everything was excellent!

2026-04-23 • via Nuitee
B
Betzy • couple • us
8
2026-04-20 • via Nuitee
A
Alyssa • couple • us
8
2026-04-19 • via Nuitee
L
Lismary • family_with_children • us
10
Excelente
Pros:

Todo

Cons:

Nada

2026-04-18 • via Nuitee