Hotel Boutique Corazón Mexicano & Spa

Hotels
9.1 (360 reviews)
142 Paseo de La Presa , Guanajuato , mx

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful location
Clean facilities
Cons:
Issues with room cleanliness
Small bathrooms
No breakfast options

Categories

Cleanliness
8.43
Some reviews noted issues with cleanliness, specifically air quality and bathroom conditions.
Service
9.9
Multiple reviews praised the helpful and friendly staff.
Location
9.44
The location was frequently mentioned as convenient and pleasant.
Room Quality
8.39
Mixed sentiments due to issues such as windowless rooms and some detailing problems.
Amenities
9.42
Many positive mentions of the amenities and overall hotel facilities.
Value for Money
9.38
Guests felt the stay was a good value given the services offered.
Food and Beverage
8.43
Limited feedback, with some guests mentioning beverage services but no breakfast.
Overall Experience
9.4
Overall experiences shared were positive, with guests expressing intentions to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 09:11

Property Description

Luxurious Accommodation with Stunning Views

Exquisite Dining Experience
Indulge in a culinary journey at our on-site restaurant, offering a diverse menu that caters to every palate.

Convenient Amenities for a Relaxing Stay
Unwind in air-conditioned rooms equipped with modern amenities such as a coffee machine, minibar, and flat-screen TV. The 24-hour front desk and free WiFi ensure a hassle-free experience.

Experience the charm of Guanajuato at Hotel Boutique Corazón Mexicano. Book now for an unforgettable stay!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BJX

Location

Guest Reviews

9.1
Based on 360 reviews
Cleanliness: 8.43
Service: 9.9
Location: 9.44
Room Quality: 8.39
Amenities: 9.42
Value for Money: 9.38
Food and Beverage: 8.43
Overall Experience: 9.4
P
Piotr couple pl
3
Provincial below average hotel
Pros:

Nah.

Cons:

Could be cleaner

2026-07-11 via Nuitee
J
Jorge family_with_children mx
5
Pros:

Tod bien con el hotel.

Cons:

Todo estuvo percfecto. Pero en la noche en uno de los cuarto al querer cerrar la cortina se cayo completito el cortinero. Vimos que solo estaba fijado con 3 o 4 pijas a un techo de tablaroca y los barrenos estaban ya totalmente flojos y por eso se cayo apenas movimos la cartina. Y al día siguiente cuando salimos avisamos a la señorita de la recepcion pero nos llamo la Gerente Monica Lopez para amenzarnos que nos iba a cobrar la reparación, lo cual considero injusto dado que la manera en que estaba colocado el cortinero no era la apropiada. Y le dijimos que nos estabamos de acuerdo por que nosotros no lo hicismos aproposito. Despues que es rente tres habitaciones!!!!

2026-07-07 via Nuitee
C
Ciara solo_traveller us
10
2026-07-04 via Nuitee
E
edmundo solo_traveller mx
9
Pros:

Buen trato

2026-06-30 via Nuitee
A
Aurora Garcia Iriarte couple mx
7
Pros:

Esta muy bonito el lugar, solo que la habitación estaba muy encerrada, y no tenía ventanas

Cons:

Habitacion encerrada y sin ventanas, el mini bar hace mucho ruido en las noches,

2026-06-29 via Nuitee
Y
YIN YIN family_with_children cn
8
非常值得入住
Pros:

酒店很美,历史建筑里算维护的很好的,很有风格特色。虽然不在中心景区,但打车进出也很方便,而且周边的建筑都很美,餐厅咖啡店也都齐全。

Cons:

卫生间设施有点旧了,淋浴的水很小,热水需要等很久,且淋浴地漏下水很慢。
前台夜间值班的员工都不会英语,房间没有座机,有事情需要找工作人员需要用手机联系前台。且夜间并没有英语工作人员,沟通比较困难。白天的员工都很友善。

2026-06-29 via Nuitee
P
Pascual family_with_children us
10
2026-06-29 via Nuitee
S
stephanie solo_traveller cr
6
Pros:

La ubicacion muy bien, tranquila
La decoracion y el imueble son muy bonitos

Cons:

Baños pequenos, poco agua caliente
Pantalla no funciona

2026-06-27 via Nuitee
A
Alejandro extended_group co
8
Pros:

The place

2026-06-26 via Nuitee
G
Gustavo family_with_children co
10
Inolvidable
Pros:

La arquitectura virreinal y la ubicación son espectaculares. El personal es excelente.

2026-06-22 via Nuitee
D
Diego family_with_children co
10
Espectacular!!
Pros:

Excelente!!

2026-06-22 via Nuitee
A
Arpit extended_group in
4
Cons:

It was a pay at the property booking. The property charged my card without my consent and also I paid in cash when I reached the hotel. Its been more than 3 months and I am still fighting about the refund thats around $600. Its been a pain dealing with them and they are not responding. I would be very cautious when booking with them.

2026-06-17 via Nuitee
R
Rivera Martin solo_traveller mx
9
Edificio historico hermoso. Como regresar al pasado
Pros:

El edificio es hermoso, es viejo pero está muy bien conservado. Tiene historia que el personal te explica al llegar. La habitación está muy bien, amplia y limpia cama muy comoda.

Cons:

Tuvimos un poco de problemas con el agua caliente, tardo muchos minutos en salir a temperatura adecuada. Algunas puertas rechinaban mucho y la puerta del balcon no cerraba lo que nos causo incertidumbre en dejar cosas de valor en la habitacion.

2026-06-08 via Nuitee
J
Johnny solo_traveller mx
8
Great location. Beautiful building.
Pros:

Great location. Beautiful building.

Cons:

All good.

2026-06-01 via Nuitee
B
BEATRIZ couple mx
9
The hotel very good quality just the restaurant that is independent but inside the property we were unhappy for the serv
Pros:

The staff very professional,

Cons:

The restaurant is not really good is expensive for what it is slow, waiter not attentive

2026-05-11 via Nuitee
A
Adam couple us
8
Cute boutique experience, with a couple of hiccups
Pros:

A beautiful bargain comparatively speaking to some other luxury options in Guanajuato. The restored building is beautiful. We enjoyed the restaurant, notably, it had some of the better food we had while we were here (off radar), and my niece in law is from here, so that is saying something. Try the French toast for a decadent treat.

Cons:

Fine print, there is no elevator on the property. We had originally booked a standard room, which was on the top floor of what looked to be an addition to property aaaaaall the way in the back corner. This was an absolute deal breaker for us. We upgraded the room to one on the second floor. There was a notable difference in the quality of the rooms. I would suggest paying a little extra money for an upgraded room because I do not recommend the standard room.

2026-05-08 via Nuitee
V
Víctor Fabio couple co
9
Excelente lugar para descansar
Pros:

Muy limpio, tranquilo y con muy buena atención del personal

Cons:

El aire acondicionado no enfriaba adecuadamente y en algunos momentos sentí calor

2026-05-05 via Nuitee
P
Pedro couple mx
10
el lugar en guanajuato para descansar y pasear comodamente
Pros:

el lugar es una casa increible, el cuarto fue muy comodo, espacioso y limpio, y el baño fue un lugar excelente para relajarse.

Cons:

todo nos gustó

2026-04-13 via Nuitee
J
Juliana couple co
10
Es un hotel hermoso, muy tranquilo, el personal muy amable, así no este ubicado en todo el centro llegas rápido caminand
Pros:

Un hotel muy tranquilo, sus instalaciones hermosas

2026-04-07 via Nuitee
L
Lizeth couple gb
10
Volvería sin duda
Pros:

Muy lindo el hotel, la habitación era excelente, la cama muy cómoda.
Buena ubicación y ese célebre servicio.

Cons:

A veces podía escucharse el ruido en la habitación. Se podría mejorar la insonorización.

2026-04-06 via Nuitee