Hotel Lombardia

Hotels
8 (2387 reviews)
Via Panzani 19 (nero) , Florence , IT

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Heating
Laundry
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Cons:
Lack of elevator
Pillow comfort issues

Categories

Cleanliness
7.71
Guests noted the cleanliness and tidiness of the hotel.
Service
8.68
The staff was consistently mentioned as friendly and helpful.
Location
8.72
The hotel is very central, close to attractions and transportation.
Room Quality
7.67
Rooms were spacious and comfortable, but some had issues.
Amenities
7.7
Some conveniences were praised but others noted the absence of an elevator.
Value for Money
7.66
Generally perceived as good value, but some improvements could be made.
Food and Beverage
8.21
Breakfast had a good selection, although improvements were suggested.
Overall Experience
7.68
Overall, a good experience with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 21:16

Property Description

Historic Charm and Modern Comfort
Step into the 18th-century Lombardia, a charming hotel facing the Santa Maria Novella Basilica. Just a short stroll from the train station, this cozy hotel seamlessly blends historic architecture with modern amenities.

Comfortable Rooms and Free WiFi
Relax in rooms featuring either parquet or carpeted floors, along with air conditioning and a TV for your entertainment. Stay connected with complimentary WiFi in communal areas, ensuring you're always in touch.

Convenient Facilities and Central Location
Start your day with a delicious breakfast in the hotel's breakfast room, unwind in the lobby's bar, or explore the book-swapping corner. With the Cathedral a mere 5-minute walk away, Hotel Lombardia offers the perfect base to immerse yourself in Florence's rich culture.

Ready to experience the perfect blend of history and comfort at Hotel Lombardia? Book your stay now!

Important information:

Important! This is a notice to guests that the property does not have a elevator, so the only way to access the rooms is by stairs. Although the staff will assist with luggage during reception hours, this service won't be available after hours.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8
Based on 2387 reviews
Cleanliness: 7.71
Service: 8.68
Location: 8.72
Room Quality: 7.67
Amenities: 7.7
Value for Money: 7.66
Food and Beverage: 8.21
Overall Experience: 7.68
L
Lucas León • couple • ar
8
Pros:

La ubicación es excelente

Cons:

Muy mal funcionamiento del wifi

2026-09-19 • via Nuitee
C
Ciara • couple • ie
7
2026-09-16 • via Nuitee
H
HALIL OZAN • couple • tr
10
Perfect hotel
Pros:

The hotel has a fantastic location. The room was clean and comfortable, and the hotel had everything we needed for a pleasant stay. We would definitely stay here again!

2026-09-15 • via Nuitee
K
Kristine • extended_group • ph
10
2026-09-14 • via Nuitee
E
Eve • solo_traveller • it
9
Great location, comfortable room. A wonderful welcome to Florence
Pros:

Great location, comfortable room. A wonderful welcome to Florence

2026-09-13 • via Nuitee
R
Recep • solo_traveller • tr
7
Pros:

Merkezi konum, temizlik

Cons:

Bina önünde ve yol tamamında çalışma vardı

2026-09-10 • via Nuitee
G
giuseppe • solo_traveller • it
10
Pros:

Cordialità, pulizia, centralità e disponibilità

2026-09-08 • via Nuitee
P
Pablo Cabadas • couple • br
9
Ótima opção.
Pros:

Bom café da manhã. Ótima localização. Bastante confortável.

Cons:

Pontuamos apenas a ausência de elevador, andares altos podem se prejudicar. No mais, sem outras observações negativas!

2026-09-08 • via Nuitee
T
thierry • couple • fr
8
séjour agréable
Pros:

emplacement entre le tram et le centre historique
les chambres

Cons:

le petit déjeuner assez simple
le cafe en dosette pas terrible
investir dans une vraie machine à café

2026-09-08 • via Nuitee
M
Mathias • couple • no
6
Okay
Pros:

Good.

Cons:

Wierd smell from the AC om room, could have been cleaned better on bathroom. Or else it was good, kind personell.

2026-09-08 • via Nuitee
M
Martin • couple • nz
9
Great location, great staff, good room
Pros:

Friendly helpful staff, clean rooms, and a good size. Breakfast was simple but very good. Location was fantastic

Cons:

3 flights of stairs to climb up our room - but I was aware of this at time of booking and the staff were very eager to help with our bags.

2026-09-07 • via Nuitee
F
Franciszek • solo_traveller • pl
8
2026-09-07 • via Nuitee
R
Roxann • couple • us
5
Pros:

Location

Cons:

No water and hard to get to entrance

2026-09-06 • via Nuitee
F
Franck • couple • fr
3
Vieux et sale
Pros:

Vieux et salle

Cons:

Emplacement

2026-09-05 • via Nuitee
K
Kelly • family_with_children • pt
2
Deixou a desejar do começo ao fim
Pros:

Localização.

Cons:

Não indicaria para ninguém, o atendimento da recepção muito ruim, a cara do hotel é a recepção e nesse caso esse hotel não está muito preocupado. O funcionário que fica durante o dia, que nem sei o nome, porque sempre com descaso, nunca tenta ajudar. Pedimos ajuda e nos mandou para um lugar errado. No outro dia ele ficou bravo porque pedimos para abrir a porta da recepção e não sabíamos que tinha que digitar a senha na porta ao lado de fora para entrar, mesmo que durante o dia. Ele sentado não gostou. O café da manhã não é abastecido, se acabou fica sem, além de não ter quase pão salgado para comer, umas fatias de pão de forma e um pãozinho bem pequeno e duro. Ficamos 5 noites e todos os dias a mesma coisa. Faltava sempre algo, como água e leite, sempre tinha que pedir para repor. O secador se ficar ligado 1 minuto direto é muito, ele trava. Os travesseiros bem baixos, se gosta de alto esquece, porque não tem . Não fiquem no andar do café da manhã, porque o barulho de pratos e copos começam bem cedo. Além da obra na rua que parece que esta dentro do quarto. Fizemos o checkout e a moça da recepção que fica de manhã, nenhum comentário se gostamos da hospedagem. Bem estranho esse hotel.

2026-09-05 • via Nuitee
E
Emilie • solo_traveller • fr
8
Pros:

Personnel très accueillant et souple. Possibilité de laisser les bagages.

2026-09-05 • via Nuitee
I
Irene • solo_traveller • es
9
Pros:

La comodidad, espacio y luminosidad de la habitación. La ubicación excelente y el personal muy atento.

Cons:

Q la cama doble fuera en realidad dos camas individuales juntas, a la hora de dormir se separaban y era bastante incómodo.

2026-09-03 • via Nuitee
V
valeria andrea • family_with_children • ar
8
Excelente precio calidad
Pros:

La limpieza y la gente

Cons:

Mi habitación estaba en el tercer piso por la escalera, no tiene ascensor

2026-09-03 • via Nuitee
N
Niklilkon • couple • cy
9
We were very happy with our choice (except the bathroom).
Pros:

Excellent location, very clean room, comfortable bed.
Staff is very friendly and helpful.
Very good value for money.

Cons:

The shower in the bathroom has glass window towards the bed. No privacy whatsoever when taking the shower. You feel like you are on the stage.
Don't turn on the lights in the night if you need a bathroom, because the light will go straight to the eyes of your partner. Ventilation inside is very poor.
We didn't like it at all and it's the first time in my life to see something like this. Please, do something!!! Put at least some tinted glass instead. This us ridiculus. This is the reason for a minus 1 star.

2026-09-02 • via Nuitee
F
Flavio • solo_traveller • fr
5
2026-09-01 • via Nuitee