Cais Urban Lodge

Hotels
8.9 (2088 reviews)
Rua do Ferragial, 31 A , Lisbon , pt

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Heating
Family rooms
Lift / Elevator
Express check-in/check-out
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great location
Clean and spacious accommodations
Cons:
Service issues at reception
Some amenities lacking

Categories

Cleanliness
9.1
Generally clean with highlighted aspects; no major issues noted.
Service
8.1
Mixed feelings, positive responsiveness contrasted with reported unprofessionalism.
Location
9.6
Excellent location with easy access to attractions.
Room Quality
8.6
Good overall with some minor suggestions for improvement.
Amenities
9.1
Adequate facilities but some guests desire additional amenities.
Value for Money
8.6
Good value with some offerings requiring further enhancement.
Food and Beverage
8.6
Breakfast experience noted to be lacking variety over extended stays.
Overall Experience
9.5
Overall, a good stay with certain aspects that could be improved.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 12:20

Property Description

Stunning Views
Enjoy breathtaking river and city views from the comfort of your room at Cais Urban Lodge.

Modern Amenities
Relax in air-conditioned rooms equipped with a cable flat-screen TV, free WiFi, and private bathrooms with a shower and hair dryer. Some rooms even feature a balcony for a touch of outdoor luxury.

Convenient Location
Located just steps away from popular landmarks like St. George's Castle and Dona Maria II National Theatre, and with easy access to the city centre, Cais Urban Lodge is the perfect base for exploring Lisbon.

Experience the best of Lisbon at Cais Urban Lodge. Book your stay now for an unforgettable getaway.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs EUR 20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.9
Based on 2088 reviews
Cleanliness: 9.1
Service: 8.1
Location: 9.6
Room Quality: 8.6
Amenities: 9.1
Value for Money: 8.6
Food and Beverage: 8.6
Overall Experience: 9.5
D
Daniela • family_with_children • it
8
Pros:

Posizione comoda e pulizia staff gentile

Cons:

Manca un armadio in stanza

2026-06-27 • via Nuitee
M
Michelangelo • solo_traveller • it
10
2026-06-26 • via Nuitee
C
Casey • couple • us
10
Pros:

Perfect location, clean, and comfortable

2026-06-26 • via Nuitee
M
Mag • solo_traveller • be
9
2026-06-25 • via Nuitee
S
st4nc4 • solo_traveller • de
4
Pros:

Gut gelegen.

Cons:

Unterkunft gibt sich als Apartment mit voll ausgestatteter Küche aus. Tatsächlich gibt es gerade einmal zwei Teebeutel. Ein Bier ist kostenlos, aber kein Wasser. Keine basics vorhanden, also kein Öl, Salz, Zucker, Spülmaschinentabs. Auf Nachfrage hieß es, der nächste Kiosk sei zwei Minuten entfernt. Wer kauft sich für zwei Tage Salz und Öl? Frühstück soll laut booking 15€ kosten, mir sagte man 30€. Ich hab drauf verzichtet. Es wird einem angeblich aufs Zimmer gebracht. Und heute bekam ich die Nachricht von meiner Bank, dass meine Visa Karte missbräuchlich verwendet wurde. Das ist deshalb interessant, da ich sie seit dieser Buchung nicht benutzt habe. Und bei check-in musste ich Kartennummer plus dreistellige Pin mitteilen. Kann Zufall sein, glaube ich aber nicht. Am Bett sind übrigens keine Steckdosen.

2026-06-25 • via Nuitee
C
Christel • couple • ch
10
Super cool lodge. Good location
Pros:

Super cool lodge and really good located. Comfortable and big.

Cons:

Nothing

2026-06-25 • via Nuitee
D
Daniel Henrique • couple • br
9
Ótimo custo benefício no coração de Lisboa
Pros:

Localização, facilidade check-in e check-out, instalações em geral, pé direito alto, enxoval, cama, acústica, silêncio do apartamento, chuveiro, ar condicionado muito bom, iluminação, água e chás cortesia

Cons:

Tomada pra chaleira poderia estar próxima da chaleira e frigobar não tem freezer acoplado, seria bom ter

2026-06-25 • via Nuitee
A
Andrea • couple • it
10
2026-06-25 • via Nuitee
M
María Eugenia • couple • es
1
Pros:

La situación, la cama, las 2 cervezas de cortesía

Cons:

El ruido insoportable del ascensor, el ruido constante de los coches en la calle pasando por las trampillas de metal, el tener que esperar 10 minutos a que nos abriera alguien porque no había nadie para atendernos a pesar de que avisamos cuando llegaríamos. El esperar otros 15 minutos a que el recepcionista averiguara el código para entrar al parking, todo esto en plena calle con las maletas y después de hacernos 600 km.

2026-06-25 • via Nuitee
N
Nikolaos • couple • de
8
Für einen kurzen Städtetrip der perfekte Ort.
2026-06-24 • via Nuitee
C
Celia • family_with_children • es
9
Perfecto para ir en pareja
Pros:

Está muy céntrico, perfecto para desplazarse a cualquier sitio

Cons:

La pila del baño es minúscula

2026-06-23 • via Nuitee
M
Marlies • couple • nl
9
Heerlijk verblijf
Pros:

Wat een heerlijk appartement op een toplocatie! Dicht bij tram-, trein- en busverbindingen, waardoor alles makkelijk bereikbaar is. Er zijn veel goede eetgelegenheden in de buurt en ook het uitgaansleven ligt op loopafstand. Dankzij de uitstekend werkende airconditioning en goede bedden hebben we heerlijk geslapen, ondanks de warmte. De keuken was prettig en compleet in gebruik. Kortom: een fantastisch verblijf dat onze citytrip helemaal geslaagd heeft gemaakt!

Cons:

niets

2026-06-23 • via Nuitee
A
Ava • solo_traveller • au
10
Really great, would definitely stay again!
Pros:

It was well located, clean, staff were friendly and helpful. The room itself was also quite spacious and comfortable.

2026-06-23 • via Nuitee
S
Sharlene • couple • ca
9
Loved It
Pros:

Great location and appreciated how quick the lodge was at communicating and also appreciated them allowing us to check in an hour early

Cons:

The stairs were a little intimidating going up and down as there’s no railing and it’s narrow. Just hold on to the sides and you should be fine

2026-06-23 • via Nuitee
J
Julien • solo_traveller • fr
8
2026-06-22 • via Nuitee
S
Saskia • solo_traveller • de
9
2026-06-22 • via Nuitee
J
JESUS ROLANDO • couple • mx
8
Bien ubicado
2026-06-21 • via Nuitee
S
Simonetta • extended_group • it
8
Pros:

Stanza comoda, perfettamente insonorizzata, pulita, letto grande e comodo, recentemente ristrutturata. Lo stabile ha due accessi: uno sul livello della Pink Street, l'altro più in alto. Climatizzatore, bollitore, due bustine di the, divano, doccia comoda. Posizione strategica, di fronte alla metro e anche alla stazione per muoversi nei dintorni di Lisbona.

2026-06-20 • via Nuitee
A
ALAN • couple • ie
8
2026-06-20 • via Nuitee
G
Guilherme • extended_group • br
10
Excelente
Pros:

O apartamento é ótimo e muito bem localizado. O atendimento da equipe foi excepcional, muito simpáticos e prestarivos

Cons:

Nada

2026-06-20 • via Nuitee