Facilities

Free breakfast
Free WiFi
24-hour front desk
Luggage storage
Continental breakfast
Concierge service
Wheelchair accessible
Free breakfast
Smoke-free property
Tours/ticket assistance
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Well-designed amenities
Cons:
Limited breakfast options
Slow service in certain cases
Smell in carpet

Categories

Cleanliness
8.46
Several reviews mention cleanliness positively, but one noted a smell in the carpet.
Service
9.43
Multiple mentions of friendly and helpful staff, though one experience was slow in providing necessities.
Location
9.97
Excellent location in El Poblado, highly praised in multiple reviews.
Room Quality
9.42
Rooms are described as very comfortable and well-designed.
Amenities
8.95
General appreciation for the hotel’s amenities, though breakfast options were limited.
Value for Money
8.91
Overall value seems good, but some believe the breakfast should offer more variety for the price.
Food and Beverage
7.46
Breakfast quality was noted as limited, with complaints about the lack of variety and slow service.
Overall Experience
9.43
Overall a very positive experience with notable areas for improvement in service speed and food variety.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:36

Property Description

Luxurious Amenities: Enjoy complimentary wireless internet access and concierge services. Relish a delicious meal at the on-site restaurant and have a drink at the bar/lounge.

Comfortable Accommodations: Stay in one of the 33 air-conditioned rooms featuring minibars and espresso makers. Watch your favorite shows on smart TVs with cable programming.

Convenient Location: Located in El Poblado, within minutes from popular attractions like Lleras Park and El Tesoro Shopping Park. Ease of travel with free self-parking and proximity to major sites in Medellín.

Immerse yourself in luxury at 1616 HOTEL. Book now for an unforgettable stay!

Important information:

  • If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Parking height restrictions apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

9
Based on 1996 reviews
Cleanliness: 8.46
Service: 9.43
Location: 9.97
Room Quality: 9.42
Amenities: 8.95
Value for Money: 8.91
Food and Beverage: 7.46
Overall Experience: 9.43
E
Ever Santana • couple • co
9
Descanso y acogedor.
Pros:

Todo en general fue fantastico, las instalaciones, el personal, el restaurante, el desayuno que viene incluido estuvo delicioso, la cama era gigante y muy comoda, la ubicación extraordinaria.

Cons:

Creo que podrían mejorar las almohadas, de resto todo estuvo excelente.

2026-06-16 • via Nuitee
V
Valeriy • couple • do
10
2026-06-13 • via Nuitee
S
Stephanie • couple • pe
10
Pros:

Me encantó el desayuno variado que tienen y sobre todo la buena atención del personal, volvería 🙌🏾

2026-06-12 • via Nuitee
R
Robin • solo_traveller • nl
8
2026-06-10 • via Nuitee
X
Xinara • solo_traveller • aw
8
Pros:

Room layout. Very spacious

Cons:

Last night did not have hot water and following day no water at all.

2026-06-03 • via Nuitee
S
Scitis • solo_traveller • co
10
2026-05-28 • via Nuitee
P
PATIÑO • couple • co
10
Excelente
Pros:

Los servicios incluidos.

2026-05-25 • via Nuitee
A
Alejandro • couple • es
9
2026-05-21 • via Nuitee
J
Juan • extended_group • co
4
2026-05-21 • via Nuitee
C
Cristina • solo_traveller • pr
10
Recomendado
Pros:

Es un lugar tranquilo con excelente ubicación, puedes ir caminando al supermercado, restaurantes y Provenza. El personal fue muy amable siempre. La habitación muy cómoda y el desayuno muy bueno

Ya es la segunda vez que me quedo en el hotel. 😀

Cons:

Todo me gustó

2026-05-21 • via Nuitee
R
Renzo • extended_group • br
8
Estamos encantados!
Pros:

Everything!

2026-05-19 • via Nuitee
L
Luis • couple • us
9
Cozy rooms in the quiet area of Poblado
Pros:

Clean comfortable rooms

Cons:

The breakfast selection was very limited, the location was not so near to restaurants or groceries and during my stay the WiFi didn't work.

2026-05-18 • via Nuitee
Q
Quiroga • solo_traveller • co
10
2026-05-15 • via Nuitee
N
Nichole • couple • gy
9
Cute aesthetic, Amazing views, Close to ATM
Pros:

I loved the aesthetic. The room was comfortable. It was right nearby to an ATM and supermarket which were both useful for me as a tourist. The staff were super nice and helpful. We interacted neither housekeeping and they were lovely, the front desk helped with every question and request we asked. The bell boy was super helpful. The views were amazing.

Cons:

We did have to move rooms because latch lock was broken and not fixed and then the handle lock would not close. This signaled that possibly all rooms were not maintained to their best.

2026-05-13 • via Nuitee
S
Sonia • couple • co
10
Buen hotel
Pros:

Personal muy amable, limpio el Hotel, con cafetería disponible 24 hrs.

Cons:

NA

2026-05-12 • via Nuitee
J
Joanna • extended_group • fr
8
2026-05-12 • via Nuitee
R
Robotti • extended_group • ar
1
Cons:

Había tenido buena experiencia hasta que nos fuimos. Son ladrones, al retirarme de la habitación 2 minutos luego del check les pido que revisen la habitación porque olvidé todos los candados de mis valijas. Les pido amablemente que me los entreguen pero la respuesta fue que no estaban, se los Robaron. Así que tengan cuidado! Ya había leído otros comentarios así de booking respecto a este alojamiento. El hotel es hermoso las habitaciones tmb, solo que la ubicación no es buena xq al estar en pendiente es complejo llegar o salir caminando.

2026-05-08 • via Nuitee
M
Mikhail • couple • ec
10
2026-05-07 • via Nuitee
E
Estefani • couple • co
10
2026-05-06 • via Nuitee
A
ANGELICA MARIA • couple • co
10
Acogedor y confortable
Pros:

La atención del personal , amables y cordiales , la comodidad de la habitación, espacios amplios y confortables , la limpieza y el orden .
Tiene una vista muy amplia de la ciudad , y excelente ubicación.

2026-05-06 • via Nuitee