Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Restaurant
Heating
Family rooms
Pets allowed
Hiking
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast
Cons:
Small rooms
Lack of amenities
Value for money concerns

Categories

Cleanliness
8.75
Many reviews mention the hotel being very clean, but some guests observed a need for better room amenities.
Service
9.75
Numerous mentions of excellent and friendly staff across reviews.
Location
9.75
Frequent praise for the hotel's prime location.
Room Quality
7.75
Several reviews indicated rooms were small with some lacking basic amenities like a refrigerator.
Amenities
8.25
Guests pointed out the lack of some expected facilities, such as coffee/tea in rooms and kettles.
Value for Money
8.75
Some guests felt the value was poor given the restrictions, especially concerning pet policies.
Food and Beverage
9.25
General satisfaction with the breakfast offerings, though some specific complaints about variety.
Overall Experience
9.75
A large number of positive comments highlight a generally enjoyable stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:26

Property Description

Luxurious Accommodations
Hotel Hirschen in Grindelwald offers elegantly decorated rooms with modern amenities like HD satellite TV and USB plugs. Some rooms even boast balconies with stunning mountain views.

Relaxing Spa Facilities
Indulge in ultimate relaxation at the hotel's new spa area, featuring Finnish and herbal saunas, an infrared cabin, and foot massage basins. Treat yourself to a rejuvenating spa experience during your stay.

Convenient Location and Activities
Located just a short walk from the train station, sports center, and cable car, Hotel Hirschen provides easy access to all that Grindelwald has to offer. Plus, guests receive discounts on activities and the ski bus conveniently stops in front of the hotel.

Experience luxury, relaxation, and convenience at Hotel Hirschen - Grindelwald. Book your stay now for an unforgettable experience.

Important information:

If you travel with children, please inform the hotel about their ages.

Please note that reservations with incorrect information about number and ages of children may be canceled with fees.

The use of the sauna area is chargeable. It costs CHF 15.00 per person and entry.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for CHF 30 per person per night when using an available cot.
    Children up to and including 2 years old stay for CHF 30 per person per night when using an existing bed.
    Children from 3 years old to 11 years old stay for CHF 50 per person per night when using an existing bed.
    Children from 12 years old to 15 years old stay for CHF 60 per person per night when using an existing bed.
    Children from 3 years old to 11 years old stay for CHF 50 per person per night when using an available extra bed.
    Children from 12 years old to 15 years old stay for CHF 60 per person per night when using an available extra bed.
    People 16 years old and over stay for CHF 85 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs CHF 5 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

9
Based on 1281 reviews
Cleanliness: 8.75
Service: 9.75
Location: 9.75
Room Quality: 7.75
Amenities: 8.25
Value for Money: 8.75
Food and Beverage: 9.25
Overall Experience: 9.75
I
Ines • solo_traveller • de
8
Es war ein schöner Aufenthalt.
Pros:

Die Lage ist sehr zentral. Die Zimmer sind liebevoll eingerichtet. Das Frühstück ist gut und das Personal sehr freundlich.

2026-07-25 • via Nuitee
Y
Yupin • extended_group • th
5
Pros:

ทำเลดี มีที่จอดรถ

Cons:

ในห้อง ไม่มีของใช้อะไรเลย

2026-07-25 • via Nuitee
C
Catherine • solo_traveller • us
10
2026-07-25 • via Nuitee
G
Gary • couple • au
9
The staff at Reception and in the dining room were so helpful
Pros:

fantastic Staff

2026-07-24 • via Nuitee
C
Craig • extended_group • gb
9
2026-07-23 • via Nuitee
S
Satomi • solo_traveller • jp
7
全て思い出になったため良かったです。
Pros:

受付、朝食会場、すれ違ったスタッフさん達皆さんフレンドリーで気持ちよかったです。
朝食も美味しく、マウンテンビューの部屋からの景色は圧巻でした。夕焼け朝焼け共に楽しむことができました。

Cons:

冷房がなく、20時過ぎまで部屋が蒸し暑かったこと。エレベーターが故障してしまい、4階から大きなスーツケースを下ろすことが大変だったこと。

2026-07-23 • via Nuitee
C
Caro • family_with_children • fr
7
Hôtel chaleureux et accueillant, assez cher, comme toujours à Grindenwald.
Pros:

Accueil chaleureux; bel emplacement; hôtel propre; chambre très spacieuse et bien décorée ; personnel très gentil; bon petit-déjeuner; superbe salle de bains;

Cons:

Très cher; pas du tout de vue: littéralement une vue sur un parking; bruyant si l'on veut dormir fenêtre ouverte; à mon sens, il manque des petites attentions: par exemple une théière avec des sachets de thé et des tasses, un petit frigo..

2026-07-22 • via Nuitee
K
Kazuki • couple • jp
9
Pros:

部屋からの眺めが抜群に良い、グリンデルワルト駅とフィルスト方面の両方にアクセスしやすい、スタッフが親切。

Cons:

ドライヤーを1分くらい使うと勝手に電源が落ちて冷却時間が必要になる。部屋の鍵の掛け方にコツがいる。

2026-07-22 • via Nuitee
Y
Yogesh • family_with_children • us
10
Excellent location and views made the stay very pleasant.
Pros:

Location was a easy walk from Grindelwald station. The views from the rooms were amazing, breakfast was very good and efficient

Cons:

Breakfast was a bit later than expected.

2026-07-22 • via Nuitee
S
Sharan • solo_traveller • au
9
2026-07-21 • via Nuitee
S
sabine • solo_traveller • fr
8
Pros:

L emplacement et la vue sur la montagne

Cons:

Petite chambre pour 3
Et le 3e lit un peu petit et pas un vrai lit, canapé 1 personne
Les 2 lits grincaient

2026-07-21 • via Nuitee
Y
YIFEI • solo_traveller • cn
10
2026-07-21 • via Nuitee
S
Sabrina • solo_traveller • ch
8
Pros:

Sehr schönes, sauberes Zimmer. Sehr nettes Personal. Top Lage. Wir waren rundum sehr zufrieden. Vielen Dank

2026-07-21 • via Nuitee
A
AJM • couple • nl
9
Zeer goede locatie en verblijf voor bezoek aan Faulhorn
Pros:

Geweldige ontvangst en zeer goede service

Cons:

Niets

2026-07-21 • via Nuitee
K
karen • family_with_children • ch
5
Cons:

Die nacht war zu teuer für was das Hotel hergibt.

2026-07-21 • via Nuitee
L
Lori • solo_traveller • us
10
2026-07-19 • via Nuitee
L
Laszlo • solo_traveller • il
8
Pros:

המיקום

2026-07-19 • via Nuitee
C
Christian • solo_traveller • fr
10
Pros:

Très bon emplacement, parking privé en face. Petit déjeuner, buffet copieux. Personnel adorable 🥰

2026-07-19 • via Nuitee
L
lin • solo_traveller • cn
10
2026-07-16 • via Nuitee
J
Joachim • solo_traveller • za
8
Would stay there again in future
Pros:

Great location
Very spacious room
Friendly and helpful staff
Breakfast enjoyable

Cons:

Could do with a room fridge and coffee/tea amenities

2026-07-16 • via Nuitee