Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Swimming pool
24-hour front desk
Business center
Garden
Pets allowed
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Cons:
Inaccessible gym facilities
Managing heat without air conditioning

Categories

Cleanliness
7.88
Periodical cleanliness mentioned, good but potential for improvement.
Service
8.85
Kukun’s team provided very good service and assistance.
Location
8.89
Excellent location with lots of shops and restaurants nearby.
Room Quality
8.84
Room is at a 5-star level with beautiful views.
Amenities
7.87
Full kitchen and washer/dryer available, but gym facilities are not accessible.
Value for Money
8.23
Worth staying considering the overall experience.
Food and Beverage
8.28
Standard quality for this hotel tier.
Overall Experience
8.35
Great experience, would recommend staying at Miyana.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 06:46

Property Description

Luxurious Accommodation with Top-Notch Amenities

Nestled near Soumaya Museum, Casa Miyana by Kukun offers a sophisticated stay with an outdoor pool, fitness center, and 24-hour front desk. Each stylish unit boasts a private entrance, well-equipped kitchen, safety deposit box, and modern entertainment options.

Family-Friendly and Relaxing Environment

Guests can unwind on the sun terrace, enjoy free WiFi, and park effortlessly. The property also features a kids' club, perfect for families, and a tranquil garden for peaceful moments.

Convenient Location with Easy Access to Attractions

Explore Mexico City with ease - visit the nearby National Museum of Anthropology and Chapultepec Castle. With Benito Juarez International Airport just a short drive away, Casa Miyana by Kukun is the ideal choice for your next stay.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MEX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.4
Based on 66 reviews
Cleanliness: 7.88
Service: 8.85
Location: 8.89
Room Quality: 8.84
Amenities: 7.87
Value for Money: 8.23
Food and Beverage: 8.28
Overall Experience: 8.35
E
Edgar Salvador family_with_children mx
10
Pros:

La ubicación, todo queda muy cerca.
La vista desde el departamento (aunque me dan miedo las alturas), es muy bonita.

Cons:

Que en una de las habitaciones haya camas individuales, si se viaja en parejas, como fue nuestro caso.

2026-01-05 via Nuitee
E
Edellan family_with_children us
10
2025-12-02 via Nuitee
Y
Ying family_with_children ca
10
It’s one of the best places to stay in the city.
Pros:

It is an excellent place, which lots of shops and restaurants downstairs and nearby. Room is with a 5-start level. All the facilities are maintained well. Full kitchen, with washer and dryer. View in the sitting is beautiful! Kukun’s team provided very good service. They arranged staff to pick up us at Starbucks/ Smartfit near the lobby, helped us to get the access card, introduced us how to walk through the building to our room. It is a great experience to stay in Miyana. This place is worth to stay.

Cons:

NA. I reviewed previous review before I checked in. People have concerns about the hot temperature without an air con. So during the morning, I drew the blackout curtains to minimize the impact of heat radiation on the indoor temperature. In the afternoon, I would open the window for hours. This worked very well.

2025-11-26 via Nuitee
E
Eva de Mingo family_with_children es
7
Aterrizaje suave.
Pros:

Excelente ubicación y limpieza periódica de los departamentos. Maravillosas vistas y luz.

Cons:

No se pueden utilizar las instalaciones del gimnasio ni aprovechar las clases de deporte. Una pena.

2025-09-01 via Nuitee
L
Luis review category business travellers mx
10
Exceptional
2025-04-03 via Nuitee
J
Jimena partner
6
Pros:

El servicio es espectacular y la ubicación también tristemente no puedo decir lo mismo de la limpieza, el refrigerador estaba sucio, pelos en la lámpara de mesa de noche, una sticker de maleta pegada en la cama, abajo de la cama súper empolvado como si nunca hubiese sido limpiado, entre otras cosas que encontramos de suciedad en el apartamento.

2025-01-30 via Nuitee
A
Ana review category business travellers mx
8
Good stay!! The service was really good, amazing amenities, view and location!
Pros:

The view was amazing, had everything needed, nice kitchen, bathrooms were big and spacious, bed was comfy.

Cons:

There were a lot of sewage mosquitoes and the fridge was not cleaned before my arrival.

2025-01-16 via Nuitee
L
Lola family
10
Pros:

This property was in a great location with lots of restaurants and shops nearby.

2025-01-03 via Nuitee
J
Juan review category business travellers be
8
Comfortable
Pros:

The apartment was well-located, clean and comfortable. I would stay one more time in that apartment.

Cons:

We couldn't use the facilities for children and that was the purpose of being in a complex like Miyana, and also you need to remember every time to the parking security who you are, I think they should keep a register of the plates and the last names of the main contact to make it more smooth.

2024-12-27 via Nuitee
L
Laura
10
Pros:

I just wish could have a/c.

2024-10-27 via Nuitee
M
MARIA IDANIA
6
Falta esmero en la limpieza
Pros:

La limpieza fue algo importante debido a que se trató del área del baño principal, la taza de baño estaba manchada con sangre al igual que la regadera, entiendo que se hospedó ahí una mujer en su periodo menstrual y al querer guardar algo en la cajonera de esa misma habitación me encontré con basura de condones.

2024-10-12 via Nuitee
D
Dafna
10
Pros:

It feels like a home away from home

2024-08-10 via Nuitee
L
Lorena family
8
Pros:

The property was
In an excellent and exclusive building with lots of amenities and in site parking.

2024-08-05 via Nuitee
H
Hernandez family with young children mx
4
Disappointing
Pros:

Very plain needs furniture

2024-08-04 via Nuitee
N
Neil review category business travellers us
10
Exceptional
Cons:

No AC!!!!

2024-07-17 via Nuitee
U
Uriel family with young children co
7
Good
Pros:

Location. Great apartment and a good building with amenities such as pool, playing zone, etc. Direct access to the Miyana mall

Cons:

I was disappointed with the access to the building: when walking in, it is a lo g walk and 2 elevators to reach the property (5min). When driving in , I didn’t receive any tag for the car, so always needed to expend 15 minutes explaining to the guards that I was staying there and waiting for authorizations.
But most disappointed was that badges to access the building were disabled before checkout so when I wanted to enter the building on the morning before checkout, it was not allowed, so we spend more than 45 minutes trying to solve the problem with kids crying and the rush to go the airport. That was a really disappointing moment

2024-07-07 via Nuitee
A
Alfredo
10
Pros:

Excelente lugar

2024-07-05 via Nuitee
C
Chacho family_with_children
10
Pros:

Very nice apartment. Lots of restaurants nearby.

2024-07-03 via Nuitee
X
xavier family
10
Pros:

Nice place, nice property, shopping & dining in the same place.

2024-06-10 via Nuitee
D
David review category business travellers ve
9
Superb
2024-05-21 via Nuitee