Hanoi Fiesta Grand Hotel and Spa

Hotels
8.9 (131 reviews)
65 Hang Be, Hoan Kiem , Hanoi , vn
+84 24 7309 9906

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Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Restaurant
Room service
Heating
Terrace
Family rooms
Lift / Elevator
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Review Highlights

Pros:
Friendly staff
Great location
Clean breakfast
Cons:
Outdated rooms
Limited breakfast options

Categories

Cleanliness
8.54
Some comments suggest the rooms are outdated and may require maintenance.
Service
9.51
Multiple reviews highlight the friendly and helpful nature of the staff.
Location
9.55
Many guests appreciate the strategic location in the old quarter.
Room Quality
8
Rooms have been noted as old-fashioned with small windows.
Amenities
9.03
Amenities provided are decent but some areas require upkeep.
Value for Money
8.99
Guests feel the services justify the cost despite some drawbacks.
Food and Beverage
8.04
Breakfast received mixed reviews; some find it lacking.
Overall Experience
9.51
Overall, guests had a positive stay with excellent service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 19:25

Property Description

Central Location
Located in the heart of Hanoi, Hanoi Fiesta Grand Hotel and Spa is just steps away from popular attractions like Thang Long Water Puppet Theater and Trang Tien Plaza.

Comfortable Accommodation
The hotel offers well-equipped rooms with modern amenities including flat-screen TVs, air conditioning, and private bathrooms with free toiletries. Some rooms even feature a cozy terrace for guests to unwind.

Dining Options
Indulge in a variety of culinary delights at the hotel's restaurant, serving American, Pizza, and Vietnamese cuisine. Special dietary needs are also catered to with vegetarian, vegan, and gluten-free options available.

Book your stay at Hanoi Fiesta Grand Hotel and Spa for a memorable experience in Hanoi!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.9
Based on 131 reviews
Cleanliness: 8.54
Service: 9.51
Location: 9.55
Room Quality: 8
Amenities: 9.03
Value for Money: 8.99
Food and Beverage: 8.04
Overall Experience: 9.51
F
Faustina Bte • couple • my
10
Good receptionist, friendly staff
Pros:

The lady at reception is friendly and able to communicate English well! The hotel upgraded us to a better room too for free. They were so nice in treating us the whole time during our stay.

During our holiday trip, we went to Sapa and the hotel able to provide baggage drop service to us so that we able to travel light. Hotel service was beyond our expectations, we be gladly to book again in the future.

Cons:

None during our stay

2026-07-21 • via Nuitee
F
Faustina Bte • couple • my
10
Pros:

Staff was super friendly and nice, buffet like was good and the staff here mostly know how to speak English so easy to communicate

2026-07-13 • via Nuitee
N
Nikolay • couple • ae
10
2026-05-24 • via Nuitee
A
Abel Cybelle • solo_traveller • ca
10
Good service and good location. Breakfast was delicious.
2026-05-09 • via Nuitee
M
Mervyn • couple • gb
5
Hanoi is a lovely city and the hotel is very nice and centrally situated. Lovely friendly staff and nice room.
Pros:

Nice hotel, friendly staff and centrally located.

Cons:

Our room was not available on our 1st day. They put us up in a sister hotel. That was not very comfortable.

2026-05-06 • via Nuitee
T
toni • solo_traveller • gb
10
Pros:

Staff so lovely and friendly, good sized room. Great location.

Cons:

Nothing we didn't like

2026-04-28 • via Nuitee
G
Guzman • solo_traveller • ph
10
Pros:

I liked the staff, they are very helpful. Our room is clean and the location is very strategic very near to local resto.

2026-04-20 • via Nuitee
G
Grzegorz • couple • pl
7
2026-04-19 • via Nuitee
P
PETR • extended_group • cz
9
Pros:

Terasa, lokalita.

Cons:

Občasné výpadky wifi na terase.

2026-04-05 • via Nuitee
K
Kevin • family_with_children • ca
10
2026-03-30 • via Nuitee
K
Kevin • family_with_children • ca
10
2026-03-30 • via Nuitee
L
Lara • family_with_children • fr
8
Pros:

Chambre spacieuse avec balcon
Petit dejeuner varié

2026-03-14 • via Nuitee
V
Virginia • couple • es
8
Muy buena ubicación
Pros:

La ubicación es muy buena, y el tamaño de la habitación y el baño están muy bien. Las camas son cómodas y todo está muy limpio. El desayuno están bien, y varía cada día. Personal amable. Te dan una botella de agua gratis por persona al día.

Cons:

Habitaciones no insonorizadas, se escucha mucho el ruido de las habitaciones contiguas, el edificio contiguo y, en nuestro caso (estuvimos justo encima de la recepción), de la recepción.
No son flexibles con la hora del check-in, es a las 14h y si llegas antes cobran 150.000 por hora. Si pagas con tarjeta te cobran 5% de comisión, si cambias dinero también comisión…

2026-03-10 • via Nuitee
L
Luis • couple • us
10
Pros:

Very good

2026-01-22 • via Nuitee
V
Vaca • couple • ar
7
Very good. Great price-quality relation.
Pros:

The stuff was great and the breakfast was good and had a nice view.

Cons:

It wasn’t very pretty, the lighting in the bedroom was cold and not very decorated, but it was satisfactory.

2026-01-18 • via Nuitee
A
Abdullah • solo_traveller • sa
10
Pros:

Very good

2026-01-18 • via Nuitee
J
Julia • family_with_children • it
10
2026-01-08 • via Nuitee
M
Myat Noe • extended_group • mm
10
Pros:

ok

2026-01-06 • via Nuitee
L
Lauren • extended_group • us
7
Decent hotel. Issues with credit card payment was frustrating. I’ve not had this issue elsewhere.
Pros:

The rooms were comfortable and clean. The location is ideal for visiting Hanoi.

Cons:

We were unable to pay with our US credit cards. We tried a total of 6 cards and none of them worked. We had to visit several ATMs to collect cash for the stay.

2026-01-06 • via Nuitee
A
Adam • family_with_children • us
3
Staff was great, nothing else was
Pros:

The staff is super nice.

Cons:

My daughter got bedbugs. We had 2 rooms that were connected by a hallway that had video cameras. We all showered in the kids bathroom since we were helping them bathe, so I guess they have some recordings of me naked. I didn’t see the video camera until after. So be aware they will record you. My daughter got bitten over night the first night and it got worse the second night. We didn’t realize it was bed bugs until the second night. The breakfast was not for international travelers. Only had Vietnamese food. The omelet station was limited due to the cook having very limited English.

2026-01-04 • via Nuitee